High Def Forum
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Dish 811 and Sony KV3XHS500

10-16-2004, 09:33 AM
We just got Dish installed with the HD recvr (811) and got everything set to 1080i, but the picture on the TV actually has a border all the way around it (so the HD picture is actually considerably smaller than the screen). The TV is a 4:3, HD TV and we're using the component inputs.

Has anyone seen this problem and/or have a solution (flip a swicth, call a tech, etc)?

10-16-2004, 10:46 AM
That is the dreaded window box. It happens when the TV (or receiver) is in 16:9 mode and the signal from the broadcaster is in 16:9, but the content in that signal is in 4:3. Did that make any sense at all? LOL

Anyway, does it happen on ALL channels? ‘Cause if it does, then there is definitely a setting (either on the TV or the Dish receiver) that is wrong.

10-16-2004, 11:02 AM
What is your Dish receiver set to in the TV type menu?

10-16-2004, 07:57 PM
I think it's our TV. As soon as we tell the Dish recvr to output at 1080i or 720p, we get the letterbox effect. HD signals are letterboxed, and SD are letterboxed plus bars on the side. According to Sony's site, this is because all HD signals are 16x9, so that's what forces it (since we're 4x3).

Is that true? Is 1080i always a 16x9 picture? Or is the TV just locking on that?

10-25-2004, 10:02 PM
Just commented on a different thread also.

I have exactly the same issue with an 811 receiver and a Sony kv-36hs20. This is a 4:3 aspect TV. When the receiver is set to 1080, the quality is excellent on the HD channels and the screen has a 16:9 aspect (black bars top & bottom). However, on all other channels, I get bars top, bottom and both sides, leaving an actual screen size around 26". The only time I see a full screen image is when the receiver is set to 480, but obviously the pq suffers.

Dish says it is the TV and Sony says its the receiver, so I'm stuffed here. Anyone got any ideas ?

10-26-2004, 03:08 PM
Hmm, sounds like the receiver is set to 16:9. And it also sounds like your TV's are switching to 16:9 when they get a hi-def signal. You might be able to tune that off, but you might not.

And yes 1080i (and 720P) are always 16:9.