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Do Not But Monivision Or Albatronusa

mediadev
12-17-2005, 04:30 PM
I have a $2050 Monivision DM7352 - THE top of the line CRT 36" 1024x768 reso for just under 2 years. It completely died!
First the sound went, and now it just turns off after about 3 min and gets horizontal black and white lines before just turning off - now it wont come on at all.
When I call the numbers on the warranty card (Albatron USA) they ARE ALL DISCONNECTED!! The emails all come back and error out monivision webpage is where I bought it in late 2003
Does anyone know how to get this resolved. I went to the BBB site and entered Albatron USA and they have an "F" rating

DONT GET BURNED BY MONIVISION - THIS $2000 MONITOR failed in under 2 YEARS!!

AND THEY WONT EVEN RETURN MY CALLS OR EMAILS

STAY AWAY FROM MONIVISION - THEY WILL DISCONNECT ALL THEIR NUMBERS AND EMAIL WHEN YOU TRY TO GET SUPPORT

Now I have a $2000 paperweight...that weighs 200lbs, in the middle of my living room. The picture tube is fine, it comes on for a bit - maybe its the "Visionbox" tuner on the back, I just dont know since they wont even return my calls or emails - DONT LET this happen to you.

If anyone knows what could be wrong with it or a technician in SEATTLE who can repair these - PLEASE POST!! I mean, its basically just a big PC monitor with a cable tuner-box on the back, right?
-36" of Black nothingness in Seattle, WA

RSawdey
12-17-2005, 08:09 PM
Try contacting www.digitalconnection.com ... they sell Monivision, perhaps they can help you line up service... sounds like a power supply issue.