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Store Warranty for Sony

rcar908
12-13-2005, 01:55 PM
I am getting ready to purchase the Sony KDf-e42a10 at Circuit City and wanted your thoughts on the extended warranty. Sony offers a one year manufacturers warranty and my credit card will add another, so I already have a two year warranty. The Circuit City warranty starts the day of the purchase, so it appears it it useslees for two years. The only thing I can think of is bulb replacement. Have not researched if the Sony warranty covers that. Even so, I can purchase a bulb and still be ahead of the $250 warranty charge. Am I missing something?

drock912001
12-13-2005, 02:40 PM
Well I bought a Sony KP-57WV600 about 2 years ago.To make a long story short the Circuit City warranty is renewable,since its not a tube I would recomend gettig it.Sometimes Sony offer extended warranties but they are expensive.Do your research go to
http://www.AudioReview.com
And see if anyone has wrote a review on the model you bought or going to buy.Let me know what happens.

TheHinge
12-13-2005, 06:48 PM
I am getting ready to purchase the Sony KDf-e42a10 at Circuit City and wanted your thoughts on the extended warranty. Sony offers a one year manufacturers warranty and my credit card will add another, so I already have a two year warranty. The Circuit City warranty starts the day of the purchase, so it appears it it useslees for two years. The only thing I can think of is bulb replacement. Have not researched if the Sony warranty covers that. Even so, I can purchase a bulb and still be ahead of the $250 warranty charge. Am I missing something?

The bulb costs $199.99 on sony.com. Don't get the warranty. I did not get it when I bought the E50A10 a few days ago. The truth is that there is not enough data in to know how reliable the 3 LCD TV is. I paid $1499 for my tv, open box even, but no warranty. They tried and tried to get me to buy one. Two supervisors. One guy even said it was like "Russian Roulette" buying "these electronics nowadays." One guy tried to convince me the LCD panels would break and they were $400 each. He said this after the I said I would save $49 buy not taking their warranty for the bulb. It is true the warranty is supposed to cover more things, like power surges, in house service, but I'll take my chances. Take the poor man's warranty (not my words), the credit card.

This does not mean that the salesman are all liars. Something could happen to the television set, but their high-pressure, guilt ridden techniques are enough to make me not purchase it. It is well known that Best Buy and Circuit City make enourmous amounts of money from the warranties. That's why the push them. I do not believe it is for my best. I'm sorry for offending any BB & CC users here. This was my experience, however.

bringit167
12-14-2005, 01:50 AM
The bulb costs $199.99 on sony.com. Don't get the warranty. I did not get it when I bought the E50A10 a few days ago. The truth is that there is not enough data in to know how reliable the 3 LCD TV is.


I love your quote stating that there is not enough data to know how reliable the technology is. That statement in its own would worry me and make me buy it. I look at the replacement plan knowing with or without it, I'm going to have to replace the bulb regardless. I also watch a lot of television and play consoles so I know more then likely it will be within the 2 year period. So why not spend the extra money upfront to buy the bulb(which I will replace no doubt) and also cover my TV from anything that could possibly go wrong with it for 2 years? Imagine when your bulb does go out, and how long it will take you to order one from sony, and get it shipped to your house. Is the shipping free, how long does it take to ship, etc?

Tom_NK
12-14-2005, 02:00 AM
What credit card doubles the warranty? Sorry for the dumb question.

TheHinge: Where did you find that awesome deal?!? Heck, it looks like you could bank $1,000 for your own warranty with that price you paid..

rcar908
12-14-2005, 07:54 AM
I have a Citi Professional card, but a lot of crdit cards automatically double the warranty, you just need to check. I appreciate tha answers above, but it is still rather confusing. It appears that the store warranty is no different than the manufacturers warranty? What does the store over that the manufacturer does not?

daleb
12-14-2005, 08:51 AM
Imagine when your bulb does go out, and how long it will take you to order one from sony, and get it shipped to your house. Is the shipping free, how long does it take to ship, etc?

Apparently, 48 hrs. via Fed Ex. And how long will it take you to get one from another source?

The warranty on a new bulb is 90 days from date of purchase. So the best thing ( if you don't know how you will possibly survive without your HDTV for 2 days) is to buy a new one and install it right away, using the used one as a spare.

Justin
12-14-2005, 12:31 PM
I bought my new Sony HD from Circuit City. They offered me the new warranty, I chose to turn it down and take the chance, I decided a long time ago that extended warranties are just not worth it (and Consumer Reports generally supports that conclusion).

However, the one thing the salesman specifically mentioned (but which I did not read the fine print to verify) is that the Sony warrenty does not cover dead pixels, at least until you have a fairly large number of them, but that the Cicruit City warrenty would replace the thing if even just one pixel went dead. Again, I did not verify that, but if you expect for some reason that you may have some dead pixels develop that would be a good reason to get the extended warranty.

No matter what you decide, it will be the wrong decision...

mu5a5hi
12-14-2005, 02:18 PM
Last time i looked into this warrantee extension thing, it took me a good bit of searching to find it. For Visa cards, its called 'Warranty Manager' service, which should help with searches for it. Here's a link for some info:

http://usa.visa.com/personal/cards/benefits/bft_warranty_mgr.html

drock912001
12-14-2005, 07:40 PM
I replied before about buying a projection tv.Anyway my tv is 2 1/2 years old and one of my tubes is going out.Without the extended warranty I would have no recourse.I'm pulling teeth with the repair center who did work on my tv.Circuit City has 3 repair or replace policy in one calender year.The technology is too new to take for gratnted.Projectors aren't as durable as tubes.With a tube either it's bad or good.The warranty is renewable which will give you peice of mind.Sears warranties call for annual cleanings and calibration on projector type tvs.If your not satisfied at anytime during the warranty period they'll give you a full refund.My friend got a Mits DLP due to unsatisfactory work. :bowdown:

ScottyMacZ24
12-14-2005, 08:01 PM
Here's the thing, credit cards that offer to double the warranty are doing what they say they will BUT, it is just an extention of the manfactures coverage, which is very limited. I would recommend getting an in store coverage on larger tv's. The reason for this because it covers more, it's in home, power surge, and all parts and labor.
Consumer reports suggest you do not get extended warranty's and they are right!!! Hover one at Circuit city and Best buy do not extend anyones LIMITED coverage.
In closing, it is obviously up to you guys but I know I cannot afford to pay $500.00-$1000.00 on a repair, so pick your poison and enjoy your televisions either way.

LordGAD
12-14-2005, 09:08 PM
I just discovered something buying a $2k laptop. Often salesmen and/or managers get spiffs, or monetary rewards for selling extended service deals. Why? Because if nothing goes wrong, it's pure profit.

You can sometimes use that to your benefit, since they most likely do *not* get a spiff on the item being covered!

Case in point, I just bought a $1800 laptop at CompUSA. Got the guy to give it to me for $1500 if I bought the $300 extended warrantee. He then gave me an even better deal if I stepped up to the $500 warrantee. The warrantee ended up costing me $100 over what I would have paid for the laptop. He didn't care what he made on the laptop AT ALL. He cared that he sold a big extended warrantee.

Bottom line - use their own tactics in your favor! :)

GAD

TheHinge
12-14-2005, 09:24 PM
What credit card doubles the warranty? Sorry for the dumb question.

TheHinge: Where did you find that awesome deal?!? Heck, it looks like you could bank $1,000 for your own warranty with that price you paid..

I got it open box at CC. They showed it on a computer and I requested it. It took them a while to find it. It was being used as a display for the computer fixit part of the store and had very little use (that I know of). I actually saw it sitting there before, never on, just hooked to a computer (I just didn't know it was my destiny to own it :) ).

Anyway, they wanted $1499 and when I heard that I immediately said, "I'll take it." It had the same warranties, return policy and all that. Everything I have ever owned has been open box, return, etc. I think. But I would have lost my deal if I spent the money up front and I wanted it for other things (receiver, stand, speakers...) I also don't like the high pressure sales and I think, for the wrong reasons, I'd rather pay out of pocket than give the money. Sad, but probably true. I could have easily paid for the four year warranty. I still have time to get it, but decided on the poor man's credit card warranty (American Express). I shopped for three weeks for the tv and I think I got a good deal. Hey, I had shopped at the stores so much I knew some of their names.

I know I am digressing here, but I really had a good time shopping. One of my favorites was when I called a salesmand and said, "Will you be so and so's price?" He said, "Well, we don't try to beat our competition, but we do match them!" I'm not sure he will be in sales wrong.

Another guy I offered 10% off on a JVC, he just flat out said, "No." I thought, hmmm, no manager (no he wasn't the manager), no I'll check, just no. I think that if someone told me that I would have said, no, but I can beat the other guy, by ten bucks, or twenty. Wouldn't they have just made it right back and more? I think the guy was offended.

It was like he owned the merchandise or something.

TheHinge
12-14-2005, 09:27 PM
I just discovered something buying a $2k laptop. Often salesmen and/or managers get spiffs, or monetary rewards for selling extended service deals. Why? Because if nothing goes wrong, it's pure profit.

You can sometimes use that to your benefit, since they most likely do *not* get a spiff on the item being covered!

Case in point, I just bought a $1800 laptop at CompUSA. Got the guy to give it to me for $1500 if I bought the $300 extended warrantee. He then gave me an even better deal if I stepped up to the $500 warrantee. The warrantee ended up costing me $100 over what I would have paid for the laptop. He didn't care what he made on the laptop AT ALL. He cared that he sold a big extended warrantee.

Bottom line - use their own tactics in your favor! :)

GAD

I did this with a receiver. They had the same model RV-1600 Yamaha at two of their stores (HiFi Buys). One store wanted $600. The other wanted $648. The store by my house wanted $648. I went to the store and they said that $648 was a very good price. I told them the other store had it for $600. They quickly matched it. But then I said (knowing their warranty cost $40). I'll give you $560 + $40 warranty. He checked (probably got a Coke, who knows), came back, and said, "I'll split the difference with you, $580." I took it. I love haggling. I ended up taking the receiver, back though

TheHinge
12-14-2005, 09:29 PM
Here's the thing, credit cards that offer to double the warranty are doing what they say they will BUT, it is just an extention of the manfactures coverage, which is very limited. I would recommend getting an in store coverage on larger tv's. The reason for this because it covers more, it's in home, power surge, and all parts and labor.
Consumer reports suggest you do not get extended warranty's and they are right!!! Hover one at Circuit city and Best buy do not extend anyones LIMITED coverage.
In closing, it is obviously up to you guys but I know I cannot afford to pay $500.00-$1000.00 on a repair, so pick your poison and enjoy your televisions either way.

I don't know here, so that is why I am asking, but what $500 - $1000 would occur that would not be under the manufacturer warranty, except maybe and act of God (storm or something)?