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Am I starting to get the run-around treatment?

david4455
12-01-2005, 07:56 AM
After what I thought was lots of careful research I bought my xbr960 from Circuit City for $1699 plus a modest delivery charge. I was told it would be on the next truck coming in Thursday. Delivery Friday to my house. Now I am told it wasn't on the truck.... perhaps Sunday.

Is this a common problem with these companies? Kind of frustrating..as I have a nice hole in my entertainment center waiting for this TV....

Any words of wisdom to expedite this delivery?

bboncorr
12-01-2005, 01:15 PM
tell them you are not satisfied. you rearranged your whole day to get that tv on that day. tell them you want your delivery free. i had to wait an extra week for my tv when i bought it from b.b. when i complained they offered to deliver for free. ciruit city is a good store. and the tv you bought is the best crt out. remember when you call ask for a manager the csr may not be able to help you but a manager will. my girl is a csr at b.b. and she says asking for a manager is the best option to get your delivery free.

doggie
12-05-2005, 08:37 AM
After what I thought was lots of careful research I bought my xbr960 from Circuit City for $1699 plus a modest delivery charge. I was told it would be on the next truck coming in Thursday. Delivery Friday to my house. Now I am told it wasn't on the truck.... perhaps Sunday.

Is this a common problem with these companies? Kind of frustrating..as I have a nice hole in my entertainment center waiting for this TV....

Any words of wisdom to expedite this delivery?
Buying from Circuit CITY??? I bet you could have bought it online from Crutchfield for less if you factor in the no taxes and free shipping. I only use CC and BB to do research now. If I were you, I'd tell them "I want it here by tomorrow or I'm cancelling the order." They broke the contract first by delaying your order.

david4455
12-05-2005, 02:25 PM
Buying from Circuit CITY??? I bet you could have bought it online from Crutchfield for less if you factor in the no taxes and free shipping. I only use CC and BB to do research now. If I were you, I'd tell them "I want it here by tomorrow or I'm cancelling the order." They broke the contract first by delaying your order.

Actually all is well....CC is delivering this afternoon and the price of the TV went down this weekend to $1639.... even with tax and delivery it still is $100 cheaper than Crutchfield's....