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HDCP Issue

Jacksonlb
05-07-2014, 07:05 AM
Dish is blocking me from watching some basic channels (ESPN, SyFi, etc.) and the screen states that the TV doesn't support High Bandwidth Digital Content Protection (HDCP). They state that it is the TV(Sony) and not them and it is to protect the provider from illegally copying channels. Has anyone experienced this ?

05-07-2014, 07:13 AM
This is a known issue. Which model receiver do you have? Normally, rebooting the receiver is resolve the issue until we release a software update. Please let me know so I can assist you further. Thanks.

Dish is blocking me from watching some basic channels (ESPN, SyFi, etc.) and the screen states that the TV doesn't support High Bandwidth Digital Content Protection (HDCP). They state that it is the TV(Sony) and not them and it is to protect the provider from illegally copying channels. Has anyone experienced this ?

KazooGuy
05-16-2014, 11:37 PM
You may also wish to see if their is a firmware update available for your television.

TrueBoolFalse
05-22-2014, 10:45 AM
I just noticed this the other day deinstalling a ViP612 receiver and upgrading to a Hopper w/sling and joey. The lady said the tech prior left with it that way, saying it was her TV. I speculated the same conclusion until I installed the Hopper on that TV. It did not display the HDCP error, at least, at the time of install.

05-23-2014, 11:31 AM
I have a Samsung LED TV. The HDCP error message usually appears when I first turn on the TV. I can channel up or down until the Hopper and TV sync up and the message will disappear. As I stated, it is a known issue. Thanks.

I just noticed this the other day deinstalling a ViP612 receiver and upgrading to a Hopper w/sling and joey. The lady said the tech prior left with it that way, saying it was her TV. I speculated the same conclusion until I installed the Hopper on that TV. It did not display the HDCP error, at least, at the time of install.

CLC18
01-31-2015, 06:44 PM
I see that last May another person asked, but I cannot see any resolution. We have a Samsung LED and we are being blocked from ESPN, other HD stations, and from all modern movies. We have consulted with DISH techs over 10 times, tried all of their suggestions, and nothing has worked. The last time, we asked to be transferred to a senior tech with HDCP knowledge. We were then advised that this is a problem with many DISH customers, and that Dish is "working on it." They have reduced our bill by $5 per month. But we were frustrated further when we recently got a pay for view movie, only to be booted off because no HDCP. The main reason that we subscribed to Dish was to get ESPN and other football and sports stations, and to watch movies. So we are left with NOTHING now. Does anyone know if Dish is really working on this and we might get some relief, or shall we just discontinue our Dish service? Thanks for any info or suggestions

Ashleymesserly
03-08-2015, 05:39 PM
I also am experiencing after just upgrading all my DVrs to the new hd ones resigning my contract and getting another dvr on top of that to now my tv isn't workong because I'm getting this message "the reciece has detected that the hd television or the digital connection to the tv does not support the high bandwidth digital content protection because this even follows help this even is not available to order on this tv." Which the "event" is the regular Disney channel along with movies I had previously recorded on that tv! And yes I have followed all the directions and both of the settings are set to yes. After installation it was working fine. Now it's not. And yes I have reset my box. It's the second tv so it runs off of my other living rooms receiver. Would someone please explain why the heck it isn't working! Also when I was trying to fix the hdmi set up settings it would pop the movie back up for a second and than black it out again!

cambridge7
04-27-2015, 09:05 AM
I joined this forum to add my 2 cents. I was pulling my hairs out when my ESPN channels were suddenly blocked and I got that HDCP message. I had upgraded my TV from a 7 year old Sceptre to a current Samsung, but the newer TV certainly has HDCP, and the error message came a couple of weeks after I had swapped TVs (although I still wonder about the coincidental timing).

Anyway, I googled around and tried 2 things: power cycled the receiver (older vip 222k), and swapped out the HDMI cable to the "best" cable I have (not one of the cheapo ebay ones, but my cousin gave it to me - she is non-techie so I know she bought it at Radio Shack or BestBuy and got ripped off). It worked! So, now I have my ESPN channels back, especially for the NBA playoffs...BUT, I also have a Slingbox 350 which I use to stream the TV to another room. That one still gets the HDCP error message for the ESPN channels (maybe other channels too, didn't check).

My conclusion is that Dish began some new copyright protection scheme which they're not completely upfront about. But I can't blame them - they don't want people to get around HDCP by streaming through the web. In other words, they see the Slingbox as a "TV" which is trying to get around HDCP. But meanwhile, they tightened things too much and people with legit TV setups are being blocked...so that HDMI cable quality or power cycling could make a difference to tweak it back to working.