High Def Forum
Thank you for visiting. This is our website archive. Please visit our main website by clicking the logo above.

curving all around screen

11-06-2005, 08:30 PM
i recieved my 34PW8402 from electronicsnation no problem. this is a great tv but i have 1 problem since i have had it. there is this curving all around the screen, it does not fill out the whole screen with a picture, its a black curve all around and cant figure out if i should have philips come or is there a service menu i can tweak this with? any idea how to get into the service menu in this philips model? cant figure out how to put a picture in this window.

11-06-2005, 08:33 PM
Make sure there are no magnetic sources like unshielded speakers that can cause distortion. If it's a brand new TV and the manual doesn't address this under troubleshooting, you should call. Getting into the service menu can cause more problems.

11-06-2005, 08:34 PM
its refurbished and want to do what i can before i have to call them

11-07-2005, 01:31 PM
now that i notice it, it looks even when turned off that it looks the same way. would that mean a more serious problem that if i just saw it when the tv is turned on?

11-07-2005, 01:39 PM
I'd make the call.

11-07-2005, 02:41 PM
will do. thanks for the input

11-10-2005, 11:18 AM
just called philips and now an authorized repair person is coming out on tuesday to see if ti can be fixed. will let you all know what happens on tuesday

11-15-2005, 08:41 PM
the repair guy came and said that this black i see all around the screen is a "normal boarder" and nothing can be done about it. it just bothers me that the whole screen isnt filled out with a picture.