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TWC HD DVR no picture but sound

09-02-2010, 05:03 PM
I have had the Explorer 8240HDC from Time Warner Cable for two year but ever since they switched to new channel numbers sometime this past spring I have had a lot of problems with no picture but there is sound.

The tech that came out this past June said it was a due software update this past spring.

In addition, I had this problem with fast forwarding through things I have recorded and the tech said that may be because too many people were recording the same TV show.

Has anyone had these problems recently this past summer?