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LG BD390 will not read a DVD after doing a update

braddubbs
08-15-2010, 05:23 PM
Everthing was working fine until I Did a software up date.Now Blue-ray disc play ok but other DVD will not play. I put them in and it give me a NO Disc reading. any advice
Al ready did a reset by unpluging and holding power button for 15 seconds

Chris Gerhard
08-15-2010, 05:57 PM
I have seen this issue with LG BD3xx players and it has been a bad drive/laser assembly. It may have happened right after the firmware update or if you hadn't played a DVD for a few days before the firmware update, it might have happened prior to the firmware update. The LG BD300 thread at AVSForums has a long list of owners that had the same thing happen. A drive replacement fixed the issue and I suspect this model which was the very next after the LG BD300 used the same or very similar drive subject to the issue.

Megaton
09-09-2010, 09:16 PM
I came here to look for similar advice. I have a BD390 that was working fine, until the other night I tried to play a brand new DVD (just purchased but released in 2008) and it gave me a “No Disc” error.

I tried one other DVD and it wouldn’t play, but a couple others played ok. Then I tried that first DVD several more times, and it eventually worked and played the whole movie fine.

Does that kind of problem also sound like a bad laser assembly? Is there anything else I can check?

blackbeagle
09-28-2010, 01:24 PM
Did you fix your problem? If so, what did you do? I also have a BD390 and have, what I thought, was the right updates. When I do a new update, it tells me I have the latest.

Anyways, I just burned a few Blu Ray projects onto a Magnavox BD disc. I can play it on my PS3 Slim. I can play it on my computer with the BD burner. But I can't play it on the LG. It says disc error.

Does anyone know what I can do?

PFC5
09-28-2010, 03:50 PM
BD burners/discs are like SD DVD burners/discs and sometimes certain brands of disc do not work well with certain players because of the dye used by certain brands. They all seem to play in the burner they were originally burned from though. I would try a different brand BD blank disc as the first step.

blackbeagle
09-28-2010, 05:08 PM
BD burners/discs are like SD DVD burners/discs and sometimes certain brands of disc do not work well with certain players because of the dye used by certain brands. They all seem to play in the burner they were originally burned from though. I would try a different brand BD blank disc as the first step.

Even if it played on my PS3 Slim?

PFC5
09-29-2010, 11:08 AM
Yup! Different drives have lasers/lens that are different in sensitivity from different mfg, and sometimes even models from the same mfg. I have seen this with computer drives a lot over the years. Try reburning on a different brand name disc and see if that helps! Also check the BD drive mfg site to make sure it handles the type of blank media you are using as well.

niles300z
02-16-2016, 01:34 PM
These were great players in my opinion. Well made, relatively quiet and stable with a good feature set and above average wifi. However all this botched firmware BS tarnishes a name. I have tried to figure out how to repair or replace these bd-4 labeled drives for years to no avail. The one thing that always bugged me is the stamp on the top of the drive says no gasket no load. Hmmm. So, whether this was a planned obsolescence or not, the drives/ parts should be made available to the public and at a reduced cost for people willing to try to avoid filling the landfills with old lg blu ray players. NAD actually decided at some point to buy these players and put their labels on it. Almost identical inside but same drive. I think it failed for them too. So, I switched to sony.

jserrent
04-23-2016, 12:57 PM
I really loved my BD 390 ..... it really had all the bells and whistles, especially that 11 or 12 incremental Zoom settings. In fact, I just bought one in pristine condition off eBay for $35. To play discs and feed the output to my Oppo BP 103.....
The BIG problem with the LG's was their firmware.... And making a transport that failed after a rather short while was the other....
My transport failed on my first one, and I dumped it.....
In that time I found out that if you installed firmware 542b, it would function fine and play just about anything. Getting it on it just the right way was another trick. If a machine has a newer firmware past 542b...you take it back to 532......then reflash again to 542b, and let it play. Load times are excruciatingly long by today's standards....but it will load and play.... Once in a while it will send out a check disc warning. Reflash 542b and keep going. I also found that if I clean the internal memory before a new disk is played, it will hardly ever error.
The picture, settings, and audio are still better than many newer players. So if you don't mind fiddling a bit.... the BD 390 is well worth it.

jserrent
04-24-2016, 08:29 PM
As I said in the previous post ..... get firmware 542b on it....
Make sure you have a stable Internet connection.....if I would disconnect the network..... disc wouldn't play....
Set persistent BD storage to internal..... I plugged in an empty usb, let the machine format it, set machine to use it for storage instead of internal...... Disk would not load and play......
Before playing a disk...... clear Internal storage.......Disk Finally Loaded and Played.....
Sum up:
Use firmware version 542b
Have a stable Internet connection, wired if possible...
Set BD storage to Internal....
Clear Internal BD storage before every disk you play....

The disks should play if you follow these steps....

jserrent
04-24-2016, 08:51 PM
Above all........ BD Live must be "permitted" on the 390....
The disk will not play if on "partially permitted" or "off" .....
Not that you'll every use it..... but the firmware is written that way...
BD live + internal storage+ clear Internal storage.....

The latest disk I had was Hunger Games Mockingjay Pt. 2 ,.....and it plays....!