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Fuzzy HD on Samsung LN32B550

TishTash
05-07-2010, 04:51 PM
Hello everyone. I'm new here, but I am impressed by this much appreciated forum.

I just purchased a Samsung LN32B550 32" LCD (1080p, no 120 Hz). I previously used a Sharp HD 26" 720p DVD/TV combo, whose picture was (amazingly enough) stunning for a nonheralded combo unit. So when I read the laudatory reviews for Samsung LCDs in general, I decided to spring for a 32" 1080p set (despite the questionable need for 1080p in a 32" set).

The resulting picture is disappointing, to say the least. The main problem seems to be a fuzzy quality to HD content: Edges are blurred, even for objects not in motion, and detail seems hazy. Needless to say, color seems without shading and without detail or nuance. It's hard to describe, but the closest analogy I can make is that most HD programming seems like scenes from films that used "vaseline" on the lens to give a halo'd fuzzy quality that implied "nostalgia," a technique that was all the rage for a while in the 70s. (The Smallville sequences in the original Superman movie come to mind.)

I tried turning off all the automatic enhancement "features": DNR, Dynamic Contrast Ratio, Edge enhancement, etc. I tried decreasing the color, increasing the brightness, decreasing the contrast and sharpness -- all to little avail. I also went the other way: Using edge enhancement and increasing sharpness to negate the fuzziness; this helped a little, but certainly didn't improve detail.

My questions: What settings am I overlooking? Would calibration help, either via an AV disc or an ISF technician? Or is this just a bad panel? If so, would a repair be the way to go? I was able to convince Samsung to use a local authorized service center, even though their new policy for anything 32" or less is to send the set to them directly. Would the local repair center be able to even fix a bad panel, or should I just send it back to Samsung?

Thanks in advance for any advice, you technical mavens you!

clearday
05-07-2010, 05:26 PM
It should be clear. What are you using as the source, what type of box, what type of cable. HD box? HDMI cable?

If you are using an HD source and an HDMI cable and you are getting a bad picture, you should return the tv and get another one, not go the repair route. A new tv should look good and not require you to get it repaired.

If you are feeding the tv an SD signal, that is the problem and you need to test the tv with an HD source.

PFC5
05-07-2010, 05:36 PM
It should be clear. What are you using as the source, what type of box, what type of cable. HD box? HDMI cable?

If you are using an HD source and an HDMI cable and you are getting a bad picture, you should return the tv and get another one, not go the repair route. A new tv should look good and not require you to get it repaired.

If you are feeding the tv an SD signal, that is the problem and you need to test the tv with an HD source.

I agree that this should not be happening if it is INDEED a HD source UNLESS it is a defective display, in which case I also agree that it should be returned to the store for a new one and NOT have it repaired.

To the Original Poster:
Try hitting the INFO button on the TV remote when you THINK you are watching a HD source and tell us what resolution comes up on the screen. That will confirm that it is a HD signal being received by the display and is defective. If it says 480i as the source resolution then it is something else that is the likely problem, so we need the additional info Clearday asked for to help correct the issue.

TishTash
05-08-2010, 06:47 AM
Sorry, I thought I made it clear that I'm using HD sources (over-the-air and TiVo), either 1080i or 720p. It just looks blurry (not motion blur, just fuzzy edges). Oh well, thanks for confirming what I was not hoping for.