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XBR9 keeps "clicking" when not on!

all_bran
03-08-2010, 06:47 PM
I've got a 46" LCD XBR9. I can't seem to figure out why it's doing this! When the TV is off, I can hear the power relay click about every 10-20 minutes. ie - the relay you hear click when you press the power button to turn on the TV.

The TV doesn't actually turn on, it just makes the sound. So it makes me think that someone sat on the remote control or something! Very frustrating...

Anybody have any ideas?? I have an AT&T Uverse cable box hooked up via HDMI, and also a Sony BluRay player. The TV is also on the internet as well.

Thanks in advance!

PQ5150
03-08-2010, 07:26 PM
Sounds like a power supply malfunction. If you have a warranty I would suggest having someone come out and look at it. If it is the power supply it's a simple and cheap fix, nothing to fret over.;)

Some models of tv have a manual power switch located somewhere on the sides or back of the display, you can use this to stop the clicking until you get it checked.

all_bran
03-09-2010, 06:20 PM
Thanks for the help! Anybody else have any experiences with these symptoms?

dsskid
03-10-2010, 06:25 AM
Turn off the TV guide feature if you're not using over the air. The clicking is the guide updating itself.

all_bran
03-10-2010, 06:56 PM
Turn off the TV guide feature if you're not using over the air. The clicking is the guide updating itself.

How do I do that? I don't remember turning it on...

EDIT: Sorry, just found it under Preferences. The TV Guide is already turned off. It was set to the only other option which was Broadcaster.

dsskid
03-10-2010, 09:43 PM
Is it connected to the internet?

all_bran
03-11-2010, 04:39 PM
Is it connected to the internet?

Yes. But I couldn't find anywhere to tell it to stop looking for updates automatically!

And to be honest, I think I recall it starting this clicking thing a little after I put it on the internet... Almost like it wakes up to check for an update every 30 min!

I could care less about the noise, I just dont' want to put unneccessary wear & tear on the power supply. Those things are fragile enough as it is...

Loves2Watch
03-11-2010, 06:54 PM
Yes. But I couldn't find anywhere to tell it to stop looking for updates automatically!

And to be honest, I think I recall it starting this clicking thing a little after I put it on the internet... Almost like it wakes up to check for an update every 30 min!

I could care less about the noise, I just dont' want to put unneccessary wear & tear on the power supply. Those things are fragile enough as it is...

Unplug the Ethernet cable...

dsskid
03-12-2010, 06:13 AM
Over at AVS, they talk about the clicking noise being related to the TV trying to update itself while connected to the internet. So if you aren't using the widgets, or netflix, like Loves2Watch recommended, unplug the ethernet cable and it should go away.

all_bran
03-14-2010, 09:54 AM
Over at AVS, they talk about the clicking noise being related to the TV trying to update itself while connected to the internet. So if you aren't using the widgets, or netflix, like Loves2Watch recommended, unplug the ethernet cable and it should go away.

I'll give it a try.

If that's the problem... that's stupid. Makes you wonder about the design processes of these companies. How does that make it through the cracks!!!?? Unnecessary wear & tear on components = not good!

snakegriffin
03-15-2010, 12:59 PM
I'll give it a try.

If that's the problem... that's stupid. Makes you wonder about the design processes of these companies. How does that make it through the cracks!!!?? Unnecessary wear & tear on components = not good!

I'm clarksonknight on AVSForum and have been posting about my issues with this. I've tried every trick in the book to try to get this to stop and I have a couple friends with XBR9s who don't have this issue. My TV clicks all the time while it's on or off. I've gone so far as to unplug the ethernet and do a firmware reset. Still getting clicking. I have a couple other troubleshooting steps I want to try that were recommended to me by Sony - one is running the TV straight from the wall outlet and not through a power strip surge protector. I've also noticed that sometimes when I'm using my Xbox 360 (on the same power strip) and the fan speed picks up on the 360 I will hear the relay on the TV clicking. It's not mutually exclusive (I can sometimes hear the relay when the TV is on but the Xbox isn't).

I'm leaning towards it potentially being a power supply thing but I need to hook my Kill-a-watt monitor up and see if I can come up with any more correlation. I'm within my return window for the TV but the picture is so awesome I'm sure I can get Sony/Best Buy to get this figured out.

PFC5
03-15-2010, 04:08 PM
Welcome to the forum! :hithere:

Try unplugging the TV for an hour or so to see if that resets something. Who knows it may help.

If not then I would have Sony send a tech out if still under warranty as this is not "normal" and it will likely increase the chances of the power supply going sooner if not corrected.

Good luck!

flossy666
03-25-2012, 03:09 AM
Hi everyone - Have two of these Sony's, one i believe a 53 inch and one a 46 inch. The clicking sound is NOT a 'power supply thing' as someone mentioned above, it is the TV Guide feature constantly updating itself. (I even tried plugging my 53 inch directly into a wall outlet just to see, it made no difference whatsoever, as expected.) After a google search about this problem the best advice i've read so far to stop this is to re-run the intial setup and put 00000 as zip code to turn the TV Guide feature off. After, make sure to hit guide button to check to see if TV Guide is disabled. (It should be on "Broadcaster" instead.) My 46 inch stopped clicking (at least for now!) but the clicking but my 53? It still clicks all the time, even after several reruns of Initial Setup and leaving it unplugged all night (sighs).