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D* HD Tivos for $299...

wisem10
08-14-2005, 11:45 AM
Just FYI... member of the HD Tivo Community forum have reported that D* is now selling their HD Tivos for $299. People have been calling D* customer retention, and not necessarily threatening to leave, but simply asking for the Tivo at that price. It does include a 2 year commitment to D*.

There is some uncertainty as to whether D* $100 rebate on DVR's will be accepted in addition to this price (thus, reducing it to $199).

I haven't called yet, but plan to tomorrow. Here is the link to one of the threads on this price cut.

http://www./tivo-vb/showthread.php?t=254273

GerryC
08-14-2005, 02:15 PM
I just called Customer Retention and all they offered was the HR10-250 for $650 plus $15 shipping, the $100 mail-in rebate, and $200 in credits, for a total of $365.00. I declined the offer.

Smthkd
08-14-2005, 03:19 PM
Its true! I just called and got mine for $299 plus shipping! Yeah Baby! Plus I was also told that it will get upgraded free when MPEG4 comes to my area!:yippee: At first she offer it for $699 plus $100 off but I tlod her about others getting it for $299 she put me on hold came back 5 min later and offered it to me for $299! Thanks for the info guys!

Fl_Gulfer
08-14-2005, 04:24 PM
Now thats a great deal, the hell with MPEG4, by the time it gets to my area the Tivo will be dead...lol

AshleyAshna
08-14-2005, 05:53 PM
THANK YOU, THANK YOU, THANK YOU, so much for creating this thread.

I bought my regular H10 receiver for 299 two months ago. When I was buying it from Directv I asked over and over if the price of the TIVO unit was going to drop. I was told no. I didn't want to pay 699 for the TIVO box so I just bought the H10.

After reading this thread I called D*TV and asked for the retention department. I was speaking to a guy who was a real jerk...I told him the same story I just told to you all, and that I thought something should be done because a more expensive receiver was now being sold for the same price as my regular one....We went back and forth, but we were disconnected.

I then called again, and got an ANGEL...We spoke, told her the same story...yada yada yada. To make a long story a little shorter. She looked at my records, saw that I've been with them for 6 years, and gave me the TIVE BOX FOR 99 DOLLARS. She then explained that this was comming with a 100 mail in rebate. After the rebate I will be paying 15 dollars for the new Tivo receiver.

I truely think D*Tv cares for thier customers and will do things to make us happy. You just have to make the right phone calls and get connected to the right person.

Again, thank you for posting this thread.

P.S. I am now going to sell the H10 if anyone is interested....

Smthkd
08-14-2005, 06:14 PM
THANK YOU, THANK YOU, THANK YOU, so much for creating this thread.

I bought my regular H10 receiver for 299 two months ago. When I was buying it from Directv I asked over and over if the price of the TIVO unit was going to drop. I was told no. I didn't want to pay 699 for the TIVO box so I just bought the H10.

After reading this thread I called D*TV and asked for the retention department. I was speaking to a guy who was a real jerk...I told him the same story I just told to you all, and that I thought something should be done because a more expensive receiver was now being sold for the same price as my regular one....We went back and forth, but we were disconnected.

I then called again, and got an ANGEL...We spoke, told her the same story...yada yada yada. To make a long story a little shorter. She looked at my records, saw that I've been with them for 6 years, and gave me the TIVE BOX FOR 99 DOLLARS. She then explained that this was comming with a 100 mail in rebate. After the rebate I will be paying 15 dollars for the new Tivo receiver.

I truely think D*Tv cares for thier customers and will do things to make us happy. You just have to make the right phone calls and get connected to the right person.

Again, thank you for posting this thread.

P.S. I am now going to sell the H10 if anyone is interested....
CONGRATS DUDE!:D
But it gets better for me! I called back and talk to another Cust. Retention rep! I told her that I changed my mine and still wasn't happy with the $299 price, so she put me on hold and 2 min. later her manager answers the phone, ask me what was wrong with the deal!? I told him my local comcast offer sounded more appealing to me and for a D* customer since 1999, I felt like I deserved more. So to make me a happy camper he gave me the following:
$200 instant rebate off the price of the HD Tivo making it $99
$5 off my HD pack for 6 months
Free HBO for 6 months
Free Showtime for 6 months
Notated my account as being eligiable for the $100 rebate for Tivo equipment.
Plus waived the SuperFan pack fee to get me to return as a NFLST customer! That $455 worth of savings!! :banana:
After all those savings I ended up getting a "FREE" HDTivo and about $106 of "FREE" programming! HOOOOOTTTTT DAMMMMNNNN!

Nelly054
08-14-2005, 07:07 PM
Just spoke to Direct TV Retention(1-800-600-8977) they never heard of the $299.00 offer for the HD Receiver, what's up with that?

Nelly :mad:

Smthkd
08-14-2005, 07:27 PM
Its true! you have to keep calling back until you get a Cust. Retention rep who know!

AshleyAshna
08-14-2005, 07:40 PM
Nelly, call back.

The first person that I talked to wasn't helpful at all. I called back and talked to a great person!

wisem10
08-14-2005, 07:49 PM
Nelly... I just called and got the Tivo for $299, plus the $100 rebate. I just told the rep that I was "interested in the HD DVR and read on some internet forums that they are now offered for $299." The rep went to "check something" and came back saying that is a current offer.

There was some speculation on the other forum that the deal is selectively applied to people based on their subscription level, or some other variable. Who knows. I'd keep trying unti lyou get someone that gives you the deal.

Mine's being installed Tuesday afternoon... I can't wait!

jeffreydj
08-15-2005, 10:32 AM
Has anyone recently gotten the H10 and gotten the same deal?

Smthkd
08-15-2005, 11:20 AM
Has anyone recently gotten the H10 and gotten the same deal?
What!!? The H-10 is not a HD DVR! This deal is only for the HDTivo HR10-250!

Methodical
08-15-2005, 11:52 AM
Yep. I called 800.600.8977 and the deal is legit just started last week - $299 plus a $100 manufacturer's rebate, net $199. Since my system is already wired and setup for DVR, currently I have the H10, so no install is required for the DVR so I am going to work on some more discounts. I asked DTV if they could just send me the box but he said they have to have someone install it for me - please they didn't even show up for the initial install. I ended up installing the damn thing. But check this I purchased my H10 and antenna from Circuit City and the purchase is still within the 30 day guarantee period. I kept all the boxes etc. So I guess if they have to install it I will get the antenna and 150' of RG6 from the installer and take the antenna back to CC and get my $100 bucks. AHH, there's more than one way to skin a cat. What you think. Peace.

jeffreydj
08-15-2005, 12:32 PM
What!!? The H-10 is not a HD DVR! This deal is only for the HDTivo HR10-250!

I'm aware of this completely, thus my question. I am ASKING if anyone has recently gotten an H10 through retention AND gotten the HD DVR at the new low price as well. In other words, since I've recently gotten the H10, can I still take advantage of this, or am I out of luck ....

rrodrig3
08-15-2005, 12:39 PM
Just called and got my DVR for $299 with the $100 rebate. The CSR got off the line with me to research the request and he came back and said it was good. His name was Jessie. Sweet HD DVR this Saturday.

JethrO
08-15-2005, 12:48 PM
I ordered mine yesterday but I forgot to mention the 100 dollar rebate. Does anybody know if everybody gets it or you have to mention it when you order?

bp4mu
08-15-2005, 01:30 PM
Boy am I hacked. I purchased my HD Tivo about three months ago and paid the full price (ouch). I have been with DTV for almost 9 years. Anybody have any luck getting an after the fact deal?

Methodical
08-15-2005, 02:03 PM
Yep. I called 800.600.8977 and the deal is legit just started last week - $299 plus a $100 manufacturer's rebate, net $199. Since my system is already wired and setup for DVR, currently I have the H10, so no install is required for the DVR so I am going to work on some more discounts. I asked DTV if they could just send me the box but he said they have to have someone install it for me - please they didn't even show up for the initial install. I ended up installing the damn thing. But check this I purchased my H10 and antenna from Circuit City and the purchase is still within the 30 day guarantee period. I kept all the boxes etc. So I guess if they have to install it I will get the antenna and 150' of RG6 from the installer and take the antenna back to CC and get my $100 bucks. AHH, there's more than one way to skin a cat. What you think. Peace.


OOOPs, net cost, $99 with the return of the antenna. :D

jhill38
08-15-2005, 04:12 PM
I just went threw retention and got the hr10 250 for 150$ and got 20$ off a month for the next 6 months!

I am so pumped! I have been reading up on them and there seems to be some that have had problems with them. I hope they got all that stuff worked out.

AshleyAshna
08-15-2005, 05:27 PM
Boy am I hacked. I purchased my HD Tivo about three months ago and paid the full price (ouch). I have been with DTV for almost 9 years. Anybody have any luck getting an after the fact deal?


bp, jeff,read my first post in this thread, it will answer both of your questions, but in a nut shell....yes, there is help for you....i've been with dtv for 6 years and i am now basically getting the dvr for free (15 dollar shipping fee) after signing a two year agreement.

I am now selling my H10 on Ebay!

bryanbcorny
08-15-2005, 08:07 PM
Hey everyone I have a question regarding this offer...has everyone had to purchase the receiver up front? Will they allow a monthly payment through the D* bill? I would love to be able to get this offer, but would prefer for them to bill me on my account! I always wondered why you wouldn't be able to do this (it would be just like getting any of the sports subscriptions).

jhill38
08-15-2005, 08:14 PM
they forwarded the charges to my next bill for my new receiver.

Noleman
08-15-2005, 08:22 PM
with the limited HD lineup, is the value of the HDTIVO there? I had TIVO prior to D-TV so I have the TIVO Series 2 Box and pay 12 bucks a month to TIVO. If I get TIVO-HD, how much more would I have to pay to DTV?

JTS
08-15-2005, 10:48 PM
I got it also... 299 minus 100 instance rebate minus 100 for mail in.
99 total plus 5 off hdtv and 5 off basic pkg for 6 months.

I wonder if these are refurbished hd/dvr

da pope
08-16-2005, 10:55 AM
hey guys thanks alot for this thread! i just purchased a hd tivo last week for 499 after rebate at the bestbuy. i called bestbuy and they agreed to price match for the 200 after rebate! didn't think that would happen. going over there soon, i'll let you know how it turns out.

mossig
08-16-2005, 11:55 AM
Just called customer retention and they gave me a D* HDDVR for $299 w/$100 mail in rebate and $20 off by D* bill for 6 months. So the DVR ended up costing me $79............lol.

Finally some good news from Directv.

jhill38
08-16-2005, 12:16 PM
This is what D* gets for fooling around with their HD lineup.

da pope
08-16-2005, 01:34 PM
Not as good a deal as some, but best buy actually price matched an unadvertised dtv promotion. they credited me back 350, so with the rebate, i should end up paying 150 for the unit. the latest operator wouldn't give me the three months of high def package for free though. i'll try again later.

2nd2no1
08-16-2005, 01:59 PM
THANK YOU, THANK YOU, THANK YOU, so much for creating this thread.

I bought my regular H10 receiver for 299 two months ago. When I was buying it from Directv I asked over and over if the price of the TIVO unit was going to drop. I was told no. I didn't want to pay 699 for the TIVO box so I just bought the H10.

After reading this thread I called D*TV and asked for the retention department. I was speaking to a guy who was a real jerk...I told him the same story I just told to you all, and that I thought something should be done because a more expensive receiver was now being sold for the same price as my regular one....We went back and forth, but we were disconnected.

I then called again, and got an ANGEL...We spoke, told her the same story...yada yada yada. To make a long story a little shorter. She looked at my records, saw that I've been with them for 6 years, and gave me the TIVE BOX FOR 99 DOLLARS. She then explained that this was comming with a 100 mail in rebate. After the rebate I will be paying 15 dollars for the new Tivo receiver.

I truely think D*Tv cares for thier customers and will do things to make us happy. You just have to make the right phone calls and get connected to the right person.

Again, thank you for posting this thread.

P.S. I am now going to sell the H10 if anyone is interested....

Just got off the phone with D*, I have a HD DVR coming to the house for $129.00 that's including shipping and handling, $5 off HD, and my regular package for 6 months. Not bad at all...sweet. :yippee:

jmuskratt
08-16-2005, 02:07 PM
To quote the Sugarhill Gang.... "I don't mean to brag, I don't mean to boast, but I like hot butter on my breakfast toast."

D* is *paying* me $50 to upgrade to a HD-DVR, upgrade my two existing boxes to newer models, install an HD OTA, $10 off/mo on the bill for 6 months, and $2/mo Showtime/HBO for 6 mos.

holy. crap. I heart D*.

:eek:

tralfaz01
08-16-2005, 05:38 PM
Just got off the phone with Brian. 349 less 100 rebate includes new dish, install and hook up plus HD-10 DVR. Also, 6 months free HBO, Showtime and $5 off HD package for 6 months. I get local HD channels here but got the antenna just in case for $50 bucks. Word is out as they could not get me an installer until Sep 7th....Thanks to all on this board for saving me $700 as I almost bought this last Christmas :thumbsup:

cravenm
08-16-2005, 08:28 PM
Took two phone calls but I got it at $299 w/$100 rebate. Apparenently the offer was just added to their "system".

For some reason, they won't ship it - you have to set up an appointment and the install guy brings it. Even if you dont need him. Also, they limit you to one / year, even with the two year commitment.

Got them to knock $20/month off my subs cost as well . . .

cbfjeff
08-17-2005, 09:52 AM
Thanks for the info on the $299 hd Tivo. I called twice and they both told me it was $659, but on the 2nd call I told her about this site and she transfered me to "Someone that can get you that deal".The next lady checked my account and gave it to me.
I think the determining factor is if your account is up to date, how much money you are giving them on a monthly basis and how long you have been a customer. They are bringing it on the 18th. Yahoo...... :yippee:

lizardhowson
08-17-2005, 10:22 AM
Also, they limit you to one / year, even with the two year commitment :confused:

What do they limit to 1 year ??? :confused:

oldguy1
08-17-2005, 01:48 PM
Took two phone calls but I got it at $299 w/$100 rebate. Apparenently the offer was just added to their "system".

For some reason, they won't ship it - you have to set up an appointment and the install guy brings it. Even if you dont need him. Also, they limit you to one / year, even with the two year commitment.

Got them to knock $20/month off my subs cost as well . . .
Same here, but it took me 3 calls to get the right CSR. At first he said there was nothing he could do for me, but after a bit he said since I have been a good customer for 7 years he could fix me up with a deal.

I'm also getting some programming thrown in (6 mo.s Showtime, $5.00 off regular programming and $5.00 off the
HD price for 3 months.

Had to do the 2 year commitment, but after 7 years with d* what the heck.

stevesdigi
08-17-2005, 04:46 PM
I just got off the phone with D* and got the HR10-250 for $299 less the $100 rebate and they "upped" me from my current Platinum pkg to something even better with Stars and Encore which includes the monthly TiVo Plus service with $20 off for the next 6 months. The new DVR will be installed next Friday - SWEET! :yippee:

She did say that when D* turns on their new satellites and 50+ channels of HD that we will need new receivers and antennas - supposed to be at the end of the year. I know that they already put up two new satellites since the first of the year and she said they were launching a third satellite shortly. Guess we'll find out when the time comes, I still think that D* rocks :bowdown:

cravenm
08-17-2005, 07:16 PM
they limit you to only one unit. I wanted to get two and they said no deal.

cravenm
08-17-2005, 07:17 PM
:confused:

What do they limit to 1 year ??? :confused:


They limit you to one unit at $299. I wanted two and they said no deal.

Chillidogg9
08-17-2005, 07:41 PM
Called today and talked to a CSR. Told the user CSR Time Warner had an HD DVR and I was thinking of switching. First offer was $320 plus the $100 rebate. Then talked him down to $299 with rebate and throw in some extras. I was going to settle for the $299 - $100 for a total of $199 for the DVR. :thumbsup:

He went to enter the order in to the computer and all the sudden he said I have an even better deal for you. I can give you the DVR for $199 apply a $150 credit to your next bill, 6 Months of Showtime, $5 Credit for 6 months, $49 Credit for the NFL ST Superfan. He didn't bring the rebate up but I am going to try and send the rebate in as well. He said the unit could be delivered this Friday. I had to wait until Monday but I was pretty happy as I was planning on paying for the Superfan anyway. Before I hung up I clarified I was receiving the HR10-250 HD DVR. He also said it came with the OTA Antenna and another dish which I alredy have both. Also didn't mention anything about a two year agreement.

redrocker
08-17-2005, 08:20 PM
I can get the HD dvr for $99, great deal!! But now I am wondering why d* is wanting to get rid of these units so fast.
I made a call to csr they told me these hd tivo units will not support mpeg 4 that they will be swapping these out for their house brand units when the time comes, probly in december 05. How does that sit with everyone that has these units? Is it worth the purchase now or should the people that want to buy...wait till december?
What the heck! Buy now, swap later.

jobes
08-17-2005, 10:17 PM
Got mine. HD stuff is DOA. Pixelating and freezing. I'm getting great signal too. The installer shrugged his shoulders and said beats me and left. He said call if the problem continues.

What the heck is that? Anyone else have problems?

Broncofan87
08-17-2005, 11:05 PM
:yippee:
I am shocked!!! This deal is real. Guy told me that they were doing it for a few of their valued customers and it somehow got released on the net. They don't like that they have to do it but they don't have a choice. If they tell you they don't have a deal like that, tell them you were just talking to another operator that said they did but got disconnected and had to call back. He started back tracking when I gave him that story and gave me the deal.

I can't thank you guys enough or the info!!!! :bowdown:

BSTAN21
08-18-2005, 08:26 AM
Hey everyone, first time poster.

I talked to three CSR last night, Damien, Jen, and Leanne. Damien was a jerk, said, "Let me guess, you want a DVR for free because you read something stupid on the internet. Don't tell me we don't do anything for you. He then offered the $299 with no rebate.

Jen was nice and offered the $299 minus $100. Said it was for customers who have been with them for a very long time, since like 1994 that used to pay a ton.

So, I told her I would think about it and thanked her for the offer.

Leanne offered $299 minus $100 and $5 off a month for a whole year. Worked out nicely. She said there is no timeframe on the deal as well.

JTS
08-18-2005, 08:31 AM
got my "99"Hd dvr yesterday. it has a lot of flickering. I wonder if these are refurbished.

mhayes
08-18-2005, 08:58 AM
Here's the deal I got yesterday from DirecTV.

HD DVR w/ antenna for $250 after the mail in rebate (the antenna is $50)

Superfan package (for NFLST) for $49.00 - I tried hard to have this fee waived but they wouldn't do it since I was a first time customer.

$150 credit to my account that will be applied instantly.

$5.00 credit to my account for my first six months of HD service.

Add all of these to the already $20 credit I'm receiving for six months on my Total Choice Premeire and I am saving a good amount of money.

I understand the concerns about the changing technology, but this company is going out of their way to give everybody good deals now so I am confident we'll all be accomodated in the future.

spiderweber
08-18-2005, 09:50 AM
You all rock!!! :bowdown: I just discovered this forum yesterday and man am I glad I did. I got the HD TIVO for $299 plus $100 rebate. I was kind of funny because the guy said you can't believe anything you find on the forums, then said there weren't any promotions like this, then after a few minutes said, "Well, it looks like you qualify for the 299-100 deal." Woohoo! I couldn't convince him to give me anything else though. I can't complain.

Thanks to you all from the new guy. :yippee:

kirbych
08-18-2005, 06:34 PM
Thanks for the information, got mine installed yesterday. They weren't to happy this got out and knew right away what I was talking about. I ended up getting it for 299.00 minus the 100.00 rebate. Free Superfan and 6mos of Showtime and installed in 48 hours.

Thanks again

RemoteMan
08-18-2005, 06:49 PM
:) It's true. I got the $99 deal. Receiver $299 with a $100 mail in rebate plus a $100 instant credit. Plus the guy gave me a year dvr service free. All this did require a 2 year commitment.

I told the CSR I just purchased an H10 HD a month ago and ordered the ST & superfan package and now they are selling the tivo's for $299.

Keep trying they will give it too you.

Good Luck ;)

Smthkd
08-18-2005, 08:11 PM
Installed today! NOOO PROBLEMS! LOVE IT!!!http://www./voice/images/smilies/biggrin.gif

shellback
08-18-2005, 11:56 PM
Put an order in tonight. Currently I have 3 receivers: 1) RDC-210 HD in bonus room. 2) 35hr SD Tivo in den. 3) SD Sony in office. The deal I worked out was $299 for HD DVR to replace HD in bonus room, new 70 hr Tivo in den ($99 charge and $99 credit on account/essentially free) and 35 hr existing SD unit I am moving either to my office or moving TV and unit to MBR. Additionally, I will filing for $100 rebate, HD pkg $5 off for 6 months, and HBO and Showtime for $2 a month for 6 month's. I already have 3 Dual LMB antenna and SS-1000 for OTA, so all they have to do is add 2 more lines and they are throwing in the multiswitch. Had to charge $441.86 up front, but after rebate, credit for Tivo, HD pkg reduction, it comes down to $211.86. And don't forget the $120 worth of movie channels. Thus making us a totally Tivo house. Installation is scheduled for monday morning.

spiderweber
08-19-2005, 09:01 AM
kirbych, 48 hours! That's great! I ordered mine 48 hours ago and still waiting on a call from them to set up an install time. They said that there were none available. Directv is good but I doubt that not one installer is available to take an hour to hook up my new box. Very disappointed so far with the post purchase and install so far. I have no idea when they are coming.

jobes
08-19-2005, 10:32 PM
My DOA unit is being replaced already. Looks like a bad HD.

louden
08-20-2005, 12:18 AM
I
She did say that when D* turns on their new satellites and 50+ channels of HD that we will need new receivers and antennas - supposed to be at the end of the year.

What!? As someone who paid almost $1000 for a HD DVR about 4 months ago, I'll be mighty angry if the DirectTV comes back and tells me I'll need new equipment.

TooL
08-20-2005, 05:09 PM
Anyone have any experiences with the OTA that DTV advertises on their page? (the one on the far right below)

http://www.directv.com/images/imagine/hd_equipmentpics.jpg

jmuskratt
08-20-2005, 05:35 PM
What!? As someone who paid almost $1000 for a HD DVR about 4 months ago, I'll be mighty angry if the DirectTV comes back and tells me I'll need new equipment.


Got off the phone a couple hours ago with D* (after a very frustrating experience where I found out the great deal I was offered wasn't actually true and I'm now ending up paying $200 for what I was offered for $0, but that's another story...) and found out that they'll replace the current MPEG-2 equipment when MPEG-4 is rolled out in your market. Apparently this is the "official policy." The guy likened it to when they upgraded dishes to local (with a 12 mo. contract).

He also said New Orleans is the 16th market, so we should be up for locals by 2Q 06. I'll believe it when I see it.

Feh.

TooL
08-20-2005, 05:54 PM
kirbych, 48 hours! That's great! I ordered mine 48 hours ago and still waiting on a call from them to set up an install time. They said that there were none available. Directv is good but I doubt that not one installer is available to take an hour to hook up my new box. Very disappointed so far with the post purchase and install so far. I have no idea when they are coming.

When I ordered mine this afternoon they setup the install time during the process.

farrow
08-20-2005, 11:00 PM
I ordered mine this morning, $299 with $100 rebate and the installtion is this Thursday. Thanks to everyone for the thread!!!! :yippee:

golfnorm
08-21-2005, 03:59 PM
Called today to ask what I had to do when I purchased a HD DVR from best buy(499 after rebate) and the gal told me they would give me a HD DVR with off air ant. installed for 403.00 after tax and whatever else AND a 100.00 mail in rebate with a 2 year commitment.I then asked what inputs their HD DVR had and she couldnt tell me anything.I later found out its has the component and HDMI.That leads me to a ? if anyone cares to help me out.I have a Panny 50DL54 hooked up to a regular tivo via S-video and the pic isnt that great.Will it improve with a component or HDMI hook up.Thanks for any info and for your time.

DiceManCometh
08-21-2005, 07:13 PM
I ordered mine!! Been wating for it t0 drop to 400. What a deal, 2-hundy. Getting it Sat. Lots of people got this deal I see. I bet D*'s mgmt is wondering what the hell is going on out there in the blogger world. They are still really selling it for 600. I wonder if it comes with another dish? Doubt it. Anyone think ill have trouble getting rid of my SIR TS360 on eBay?

DIRTY BIRD
08-22-2005, 06:50 AM
I called the retention department of D* at 800 600-8977 and got the $299 deal plus $50 for the OTA antenna. I am pleased with my deal because I got it for $249 ($100 mail in rebate) plus I got some bonuses:
$5/month off bill for 6 mos = $30
$10/month off HBO 6 mos = $60
Showtime free for 6 mos = $66
$100 mail in equip rebate = $100
Total charged to my credit card = $382.15
-$256.00
----------
$126.15 total price to me

THANKS TO EVERYONE FOR THE THREAD...I WAS READY TO PAY THE $699!!!

jgbnm
08-22-2005, 11:17 AM
Hi all,

Current dish customer (good customer for 3 yrs) but they want $798 (installed) for the dish 942.... I'm not happy.

With D*, my initial cost and programming costs would be lower but my wife thinks the picture looks just fine as is and doesn't seen the need for a HD receiver, let alone spending a bunch of $$ for one.

Anyone getting any better than $499 + programming discounts as a new customer? I'd love to hear your stories.

Thanks,
Jon

fleegreen
08-22-2005, 12:38 PM
They didn't hassle me one bit. They had last year upgraded all 4 of my boxes and installed a new tripple lnb dish at no cost. I just asked for the best deal on a new HD DVR and the gal on the phone gave me the HD DVR a new multi-switch and the installer will run the second line in the home for a net $199. ($299 less $100 rebate).
Two year committment, but what the heck I've been a Directv customer since Dec 1999 (Had a Sony SAT B1 and a single LNB dish).
My how things have changed, and will continue to. If grandad could only see HD on the 106" screen. Any he thought Gunsmoke on his 24" RCA was GREAT! (and it was)

Chillidogg9
08-22-2005, 01:18 PM
Installer states they are having a hard time getting a hold of the HD-DVR and would have one for me Wednesday 8/24.

I already have the Triple LNB Dish and an OTA antenna will they just give me the DVR to hookup myslef or do I have to have them install it? Anyone know if they will let me keep the dish and the OTA?

Will update on install later this week

Trademan
08-22-2005, 03:16 PM
It 100% works. I am buying a new home and switching. Called on Saturday, first lady said she had no idea what I was talking about with the $299 price that the HD DVR's were $499. Said no thanks. Hung up, called right back and got some guy. He said the $299 deal with $100 rebate is for existing customers, so he set me up for basic install, told me to call that day after installation for the HD upgrade, now that I was an existing customer, and they would be out within a day or two for the upgrade as well as the HD DVR for $299 with $100 mail in rebate.

BUT, what is the deal with local HD channels and D*, do I need to get an extra antenna? I heard they were supposed to be available via satellite very soon.

reubenray
08-23-2005, 04:19 AM
I am planning on upgrading also to the HD DVR when my new house is finished in 2 months. Will try this route.

Trademan - you will need an antenna to pick up the locals. The HD locals via Directv are for the big 12 top markets to start off with. To find out what antenna you need go to this site. www.antennaweb.org

sockboy287
08-23-2005, 01:20 PM
I got it!!! New HD Tivo for 299 , 100 dollar rebate, Free dish(needed the triplelnb ) Free install ,free 6 months hd package , they were pretty stern on the shipping though....lol . They offered the 649 price at first, told them about this forum, five minutes later, got all the goodies!!! TY for the info, you guys rock

PARTYATMARIOS
08-23-2005, 01:52 PM
Triple LNB Dish is this a standard dish for installation of HD? I have not been informed on the dish exactly can someone explain in detail please, I live in NY.

I got the $299 deal with $100 rebate, free shipping (with a fight) free install, with and argument.
free showtime 6 months
$2 HBO for 6 months
$5 off my package for 6 months
$5 off my HD PACK
free OTA antenna as well.
The installer called today, the day of my appointment and did not have the HDtivo receiver. I called installation and was angry since I did not go to work. Got a $40 credit on the account. We will see what happens on the 30th now.

Anyhow any info. on the antennas for high def. would be greatly appreciated. Triple LNB Dish???? :hithere:

leevitalone
08-23-2005, 02:57 PM
I called the retention department of D* at 800 600-8977 and got the $299 deal plus $50 for the OTA antenna. I am pleased with my deal because I got it for $249 ($100 mail in rebate) plus I got some bonuses:
$5/month off bill for 6 mos = $30
$10/month off HBO 6 mos = $60
Showtime free for 6 mos = $66
$100 mail in equip rebate = $100
Total charged to my credit card = $382.15
-$256.00
----------
$126.15 total price to me

THANKS TO EVERYONE FOR THE THREAD...I WAS READY TO PAY THE $699!!!
AY! Hazaa, hazaa. hazaa!!!! good 4 U!! a little "pushing" and a call to the office U called and WALLAA!! SEE!! all it takes is moxee and a bit of persistence!! : "the wheel that makes the most noise gets the grease" Do u apply lube to a rusty nut? or just yell at it? hoping it will become loose!! AJ (Lee Vitalone)

leevitalone
08-23-2005, 03:01 PM
Triple LNB Dish is this a standard dish for installation of HD? I have not been informed on the dish exactly can someone explain in detail please, I live in NY.

I got the $299 deal with $100 rebate, free shipping (with a fight) free install, with and argument.
free showtime 6 months
$2 HBO for 6 months
$5 off my package for 6 months
$5 off my HD PACK
free OTA antenna as well.
The installer called today, the day of my appointment and did not have the HDtivo receiver. I called installation and was angry since I did not go to work. Got a $40 credit on the account. We will see what happens on the 30th now.

Anyhow any info. on the antennas for high def. would be greatly appreciated. Triple LNB Dish???? :hithere:
the 3 lnb is req. as they are hitting 3 sats, instaed of 1 as u may be used to. Get yor deal and be paitent!! it is a new thing (HD) and DTV will be soon the best for HD outlets. This fall will bring new stuff out. and all those who have Dnet will scramble to DTV to get what we have. 3 lnd with an oval dish that needs to be instaled by them. good luck!!

Smthkd
08-23-2005, 03:23 PM
And DUDE! Make your letters smaller!

PARTYATMARIOS
08-23-2005, 06:49 PM
thanks for the info. sorry about the elephant letters, I guess I hit the wrong icon.

syhtomb
08-24-2005, 07:03 AM
Thanks for the thread guys. Got my HD Tivo for 237.00 after the mail in rebate.

Also, D*Tv told me it would come with a HDMI/DVI cable, in case any of you were wondering.....

PARTYATMARIOS
08-24-2005, 07:07 AM
yes the HDDVR from dtv comes with five different sets of cables, you can go to directv.com and look under customer support pull down the menu and go to manuals and find the hddvr and it will show you exactly what you should get. Make sure you are also getting the OTA antenna for local channel HD they do charge $50 for it you can get it for free if you are insistant.

cinzano
08-24-2005, 06:17 PM
mpeg4 is rolling out in late oct/nov ... if you're in a major market, it's very foolish to spend money on the current hd-dvr. the new ones will be cheaper. and you won't have to swap our your equiptment (which dtv has not decided whether or not they're going to charge existing customers for, btw). so, for all those thinking "wow, only $300?" ... you're just helping DTV recoup their losses on dead stock.

lizardhowson
08-24-2005, 08:38 PM
mpeg4 is rolling out in late oct/nov ... if you're in a major market, it's very foolish to spend money on the current hd-dvr. the new ones will be cheaper. and you won't have to swap our your equiptment (which dtv has not decided whether or not they're going to charge existing customers for, btw). so, for all those thinking "wow, only $300?" ... you're just helping DTV recoup their losses on dead stock.

I'm in a major market, but not one of the first set to be upgraded. This conversion crap has been pushed back and back and back and...
I paid $499 (no rebate, no 2 yr contract) for my HR10-250. My market may not even be upgraded in 2006. Why should I wait a year to 2 years for an HD DVR. I paid $3000 for my 50" RCA HD TV. I am getting much joy from being able to record and watch shows in HD. :D

shellback
08-24-2005, 10:17 PM
Got my HR10-250 installed and 35 hr unit moved and installed. Tech forgot my 70 hr Samsung, but all that required was activation; everything prewired. He had to come back the next day. He only brought a 4x8 multiswitch. So he diplexed my antenna onto a sat line, undiplexed it prior to i/p to multswitch and jumpered to o/p side and diplexed it again to HDDVR. 4 diplexers on that line. Now i lost ABC in HD OTA. And the multiswitch is running very warm. Haven't closed up my ON-Q box yet. Might drill holes in cover for ventilation.

2nd2no1
08-25-2005, 07:39 AM
mpeg4 is rolling out in late oct/nov ... if you're in a major market, it's very foolish to spend money on the current hd-dvr. the new ones will be cheaper. and you won't have to swap our your equiptment (which dtv has not decided whether or not they're going to charge existing customers for, btw). so, for all those thinking "wow, only $300?" ... you're just helping DTV recoup their losses on dead stock.
$99 for me, so I think it was worth it. :yippee:

PARTYATMARIOS
08-25-2005, 08:20 AM
I arranged it with a supervisor, in which this is noted on my account that when mpeg4 comes into play it will be a swap, no additional funds will be involved. I also have a question what is the diplexer used for? I want to have the OTA ANTENNA routed to three televisions. How does this work? anyone know? The HDDVR will be here next week with the OTA and a new dish. Can the standard dish be of any service if left on the roof?

Chillidogg9
08-25-2005, 04:36 PM
Scanned for over the air channels and my NBC Channels are coming in on 35-1 and 35-2. The channels for 5-1 and 5-2 appear in the guide but with no reception. Any one have any Ideas? All the programming shows on the guide under 5-1. I live in Cincinnati and I had the Samsung HD receiver and was able to receive the channels on 5-1.

dwella
08-25-2005, 07:11 PM
Check your anttenna.....maybe you need a different Ant to pick up those stations. Also check the call letters and see where they are and how far from the towers you are.

d

shellback
08-25-2005, 09:22 PM
FYI ... Back in the days before SAT, you could use a splitter to either join 2 signals on 1 wire or send 1 signal to 2 locations. On a SAT receiver the ANT input jack does not like the 13 or 18 vdc from the satellite ant. So the diplexer isolates the off air antenna signal from the SAT signal allowing both signals to travel on 1 wire through your wall. It does require a diplexer on both ends of the cable.

shellback
08-25-2005, 09:25 PM
Go to link entitled "Mutiple DirecTV Receiver - Hookup" and look at the pictorials. It demonstrates diplexers in use.

mac_in_ohio
08-26-2005, 11:43 AM
The first CSR offered me this deal:

$299 for the HD DVR
-$100 Mail-in rebate

6 months of HD programming for $5.99/month ($30 total savings)
6 months of HBO and Showtime for $2. 00/month ($126 total savings)

I figure I paid roughly $43 for my HD DVR. Not bad.

I tried very hard to get a better deal and the CSR continued to remind me that this deal is worth over $1,000. I kept pushing her she and threatened to cancel my work oder (not very professional). I asked if I could get a better deal if I agreed to a 1 or 2 year agreement with Dave, and the CSR said a 2-year agreement is implied in the deal - not very nice of her to let me know that at the end of the conversation.

I went ahead and agreed to the deal. Installation scheduled for next Friday.

gtken23
08-26-2005, 01:25 PM
I had my brother call been a customer since 99 and they offered him 299.00 with 125.00 off the top and the 100.00 rebate. plus 1/2 off hd for 6 months and free showtime for 6 months.

hootie
08-26-2005, 01:33 PM
Mac in Ohio, You pushed to get a better deal than 43$? The funny thing is D* told the CSR's they are giving them away, and whatever they could sell it for was their's to keep. LOL

Mastermind
08-26-2005, 04:18 PM
Does anyone know if the 3 lnb dish is included with this deal? If not how much did you pay?

Smthkd
08-26-2005, 05:16 PM
Does anyone know if the 3 lnb dish is included with this deal? If not how much did you pay?
Its included!

PARTYATMARIOS
08-27-2005, 07:11 AM
The first CSR offered me this deal:

$299 for the HD DVR
-$100 Mail-in rebate

6 months of HD programming for $5.99/month ($30 total savings)
6 months of HBO and Showtime for $2. 00/month ($126 total savings)

I figure I paid roughly $43 for my HD DVR. Not bad.

I tried very hard to get a better deal and the CSR continued to remind me that this deal is worth over $1,000. I kept pushing her she and threatened to cancel my work oder (not very professional). I asked if I could get a better deal if I agreed to a 1 or 2 year agreement with Dave, and the CSR said a 2-year agreement is implied in the deal - not very nice of her to let me know that at the end of the conversation.

I went ahead and agreed to the deal. Installation scheduled for next Friday.
I am totally disgusted with the hard time you were given. What you should get and not settle for less is the following:

HDDVR $299 minus $100 rebate
OTA ANTENNA minus $50 instant credit (antenna is free)
HBO FOR 6 MONTHS @$2
SHOWTIME FOR 6 MONTHS FREE
$5 OFF YOUR CURRENT PACKAGE FOR 6 MONTHS (EX. TOTAL CHOICE OR PLUS)
$5 OFF FOR 6 MONTHS ON HD PACKAGE (NORMALLY $10.99 MO.)

You should get all this and not settle for less, you should call again and speak to a supervisor and be stern. Otherwise tell them you will go with another provider. Installation should also be free, they should only be charging you and shipping and handling fee of 14.95 plus tax. You should handle this before your installation otherwise you are just more dollars in their pockets.[B]

farrow
08-27-2005, 07:27 AM
I was reading this forum the other day and called D* and asked for the $299 special w/ the $100 rebate. Well they came out 5 days later and installed the HD Tivo and relocated my standard Tivo to the bedroom. No extra charge!!! :thumbsup:

cjwohlre
08-27-2005, 05:36 PM
Has anyone gotten the "You haven't been a customer for long enough" bit? I was able to get the CSR to offer the dvr for $299 with $100 rebate, but when it came to the ancillary benefits ($10 off HBO for 6 months, $5 off HD package for 6 months, $5 off current programming package for 6 monhts etc.) he told me I wasn't eligible.

RX8
08-30-2005, 08:16 PM
Annoying, I call them and the CSR says 599 with 100 rebate. I hate it when they try to bilk you for all they can get when they know that this equipment is becoming obsolete and they are giving them to people for much less. Why should I have to talk to 2 or 3 people to get their bottom price? Is it really worth it to cheat a few people and lose others year or two contract plus Sunday ticket fees because you make them made enough to say keep your damn receiver?

PARTYATMARIOS
08-30-2005, 08:58 PM
Annoying, I call them and the CSR says 599 with 100 rebate. I hate it when they try to bilk you for all they can get when they know that this equipment is becoming obsolete and they are giving them to people for much less. Why should I have to talk to 2 or 3 people to get their bottom price? Is it really worth it to cheat a few people and lose others year or two contract plus Sunday ticket fees because you make them made enough to say keep your damn receiver?


:hithere: YOU MUST KEEP TRYING AND DO NOT SETTLE FOR LESS!!! I spent four hours in total before I got everything I listed before. On top of that, the day of install after confirming the appointment the installer did not have the HDDVR, so I got angry and said I missed a day at work and demanded a credit to my account. They offered $20 and I got even more angry and settled for $40, then a week later being today the installer left without having completed the service call and I had customer service on the phone when this happened. I demanded a credit again. They told me they can not issued that but the retention department could, they put me through. The retention CSR said I already got a credit and that he could not issue another, so my voice went up and I demanded a supervisor. The supervisor said no, and I said fine another day lost at work so that a installer comes back. Sent someone to pick all this sh** up and cancel all my service. The supervisor said she could not compensate me for my salary what do I expect and I said at least another $40 credit like the last time. SO SHE ISSUED IT. I wound out fixing everything myself at home, and with all the run around and all the credits the install and rerouting of an existing receiver were free, the HDDVR IS COSTING ME $40, yes a little stressed, but look at all the money saved, and I have a great system now. :yippee: Do not forget to make sure you also get the OTA antenna which should cost $50 and they will give you an instant $50 credit final price $0 for the OFF AIR ANTENNA for all your local HD CHANNELS. Good luck ;)

chumitz
08-31-2005, 10:51 AM
THIS DEAL ROCKS!
just called - got the whole package- hd tivo receiver was 299, with 100 rebate, 50 credit, 6 months free showtime, 6 months hbo for 2 per month (12 total), 3 months free hd (and i think 15 bucks for the handling charge)
Total spent - $178
Total value - much, much more! (12*6 +12*6+600+10*3) = $774?
:yippee:
Dave rocks!

jerrybsal
08-31-2005, 12:02 PM
I am so fed up with this company, I have talked to 4 reps and told them about this post and the price I see others paying and what do they do each one has gone up in price. The first rep offered 499.99 then another went to 549.99 the third went to 599.99 and the idiot last night went to 699.99 plus 100.00 rebate. I will be calling this evening and cancel this joke. Im switching to cable, I cant belive D*** has hired a bunch of used car salesman to run their retention dept. to hussle people. I complained to a manager and he sends me an email with this response:Thank you for writing. We are glad to hear of your interest in your account. Our records show that you have already spoken with a customer service agent since this email was sent to us. Our records show that we have offered you a discount on the receiver and service. If you have any additional questions regarding your account, please either contact us at 1-800-531-5000 or send us a reply to this same address.

We appreciate your business and hope that this information is helpful to you.

PARTYATMARIOS
08-31-2005, 12:25 PM
I am so fed up with this company, I have talked to 4 reps and told them about this post and the price I see others paying and what do they do each one has gone up in price. The first rep offered 499.99 then another went to 549.99 the third went to 599.99 and the idiot last night went to 699.99 plus 100.00 rebate. I will be calling this evening and cancel this joke. Im switching to cable, I cant belive D*** has hired a bunch of used car salesman to run their retention dept. to hussle people. I complained to a manager and he sends me an email with this response:Thank you for writing. We are glad to hear of your interest in your account. Our records show that you have already spoken with a customer service agent since this email was sent to us. Our records show that we have offered you a discount on the receiver and service. If you have any additional questions regarding your account, please either contact us at 1-800-531-5000 or send us a reply to this same address.

We appreciate your business and hope that this information is helpful to you.


DO NOT GIVE UP YOU WILL GET IT IF YOU PERSIST. CALL THE RETENTION DEPT AT THIS # 1-800-600-8977 AND TELL THEM TIME WARNER WILL GIVE YOU FREE EQUIPMENT AND AMENITIES IF YOU GO WITH THEM. ;) Tell them all you want is the same deal and aminities your friends and family have received and nothing less, and that you will go with Time Warner if you do not get it. Tell them it is more of a hassle to switch providers but if you have to you will. If the CSR still gives you a hard time, demand a supervisor. Raise your voice if you have to and before you know it you will have what you want :bowdown: Review my post on what I got and make a list and make sure you get most of it. Good Luck 007 :yippee:

fishboy
08-31-2005, 12:56 PM
Just got off the phone with Chris at the retention dept (800-600-8977). He worked up the deal for me at $299 less $100 mail-in rebate, plus $5 off my HD package for 6 months and $2/month for HBO for 6 months (he wouldn't give me the $2/month HBO & Showtime deal with the $5 off HD package). But I was fine with that so he went to place the order. He couldn't make the deal work within his system because a month ago my regular D*Tivo unit crashed and burned with a new SW update from D* so they sent me a new unit. Unfortunately, the way the new unit was processed was as an "upgrade" to my account and they only allow 1 upgrade per account every 6 months. So, he could not place the order (tried it 3 different ways). So instead he offered me the following deal: Purchase the HD-DVR at a retail outlet and activate it. D* will credit my account for $250 when activated and also add the $2/mo HBO and $5.99/mo HD package now. Additionally, he added a note to my account that says that I will be upgraded for free when the MPEG4 units are available. I'm very happy about that and will go out and buy my unit right now.

Anyone know of a good place to purchase a new or used (quality) H10-250?

hummerwagon96
08-31-2005, 01:16 PM
This $299 deal with a $100 rebate, is that a lease or buy? Any idea if D* would be willing to deal on a second High Def receiver. The second does not need tivo, just a HD Receiver. I figured I would call and secure the deal for the HD receiver with Tivo and OTA Antenna first, then try and find out.

Fl_Gulfer
08-31-2005, 03:05 PM
D* doesn't lease.

dwella
08-31-2005, 03:37 PM
Has anyone got a quote on just H10? I hate tivo so I would just like the HD receiver.

d

jerrybsal
08-31-2005, 06:49 PM
Well you were right ................i called back and told retention dept. I wanted to cancel my acct. after 7 yeras and I was going to another provider. I told her I had been getting 499.99 and 599.99 price qoutes and that was not going to work for me. She told me the current offer was 299.99 plus I got the 100.00 rebate. and six months free HD and Hbo. It took 5 calls but it worked.....thanks to all. They are coming next week and billing my acct for the 299.99, I will then get 100.00 back. I was going to pay retail for this two weeks ago..........

PARTYATMARIOS
08-31-2005, 07:32 PM
Well you were right ................i called back and told retention dept. I wanted to cancel my acct. after 7 yeras and I was going to another provider. I told her I had been getting 499.99 and 599.99 price qoutes and that was not going to work for me. She told me the current offer was 299.99 plus I got the 100.00 rebate. and six months free HD and Hbo. It took 5 calls but it worked.....thanks to all. They are coming next week and billing my acct for the 299.99, I will then get 100.00 back. I was going to pay retail for this two weeks ago..........


Congradulations :yippee: I am so happy for you!!!! You will enjoy it. I had to work out a few problems but I fix everything myself with my new plasma and the HDDVR it looks great, don't forget about also getting the OTA antenna for free from them a instant $50 credit, you will need the antenna for your local HD channels. Enjoy !!! :hithere:

fishboy
08-31-2005, 08:30 PM
Just got off the phone with Chris at the retention dept (800-600-8977). He worked up the deal for me at $299 less $100 mail-in rebate, plus $5 off my HD package for 6 months and $2/month for HBO for 6 months (he wouldn't give me the $2/month HBO & Showtime deal with the $5 off HD package). But I was fine with that so he went to place the order. He couldn't make the deal work within his system because a month ago my regular D*Tivo unit crashed and burned with a new SW update from D* so they sent me a new unit. Unfortunately, the way the new unit was processed was as an "upgrade" to my account and they only allow 1 upgrade per account every 6 months. So, he could not place the order (tried it 3 different ways). So instead he offered me the following deal: Purchase the HD-DVR at a retail outlet and activate it. D* will credit my account for $250 when activated and also add the $2/mo HBO and $5.99/mo HD package now. Additionally, he added a note to my account that says that I will be upgraded for free when the MPEG4 units are available. I'm very happy about that and will go out and buy my unit right now.

Anyone know of a good place to purchase a new or used (quality) H10-250?

I decided to go out and just pick one up at the local Best Buy. They were a little more expensive than some online, but I was willing to pay a little more so I could get it hooked up today. I get back home, set it up, call to get it activated, and everything is working great! Also, I told the CSR that helped me activate it that I had to pay a little more than I expected and she threw in the Showtime for free for 6 months. That was the only piece I was missing from the others! Yeah!

hummerwagon96
09-01-2005, 07:28 AM
Is the OTA installed free or do you have to pay that seperately?

PARTYATMARIOS
09-01-2005, 07:31 AM
Is the OTA installed free or do you have to pay that seperately?

The OTA is installed free along with your new stat. dish. The OTA IS charged with the cost of $50 but you should get an instant credit on your account for $50 making it totally free including installation. Hope this helps. ;)

winndl
09-02-2005, 02:56 PM
Here's the deal I got being a D* customer since July 1995...
1. HD DVR for 299
2. 199 credit toward HD DVR
3. Should receive the 100 MIR in a couple weeks? (per the CSR anyway)
4. 5 off HD package for 6 months
5. 5 off HBO for 6 months
6. Showtime free for 6 months

I already had a 3LNB and a OTA and was getting HD with my Samsung SIR TS360, so the install was easy for the installer (which was free as well).

One problem though, when he was setting it up, right from the start the set up screen was pixelating fairly badly. Even though he set it up and activated it, but the pixelating continued first on the set up screens then just as bad on the HD stations, and eventually on the SD stations as well. After checking out the rest of the system from the dish, he determined I need a nother HD10-250. So I had to call customer service and explain this. They are sending one to me. Should be here Tuesday. Sucks for a long weekend though.

Anybody else have this problem?

WolfpackRon
09-02-2005, 02:57 PM
Partyatmarios,
I have just recently purchased a Sony KDF-e55a20 LCD television on line. What is the appropriate timing for getting updated equipment for HD? I am a current Directv customer. Should I contact Directv ahead of time and schedule the installation later? I would like to get in on the current "deal." Thanks in advance, WolfpackRon.

PARTYATMARIOS
09-03-2005, 07:52 AM
Partyatmarios,
I have just recently purchased a Sony KDF-e55a20 LCD television on line. What is the appropriate timing for getting updated equipment for HD? I am a current Directv customer. Should I contact Directv ahead of time and schedule the installation later? I would like to get in on the current "deal." Thanks in advance, WolfpackRon.

:hithere: If you are getting your new puppy in a week, I would call dircect tv and work on the best deal you can get now, look at the earlier posts and see exactly how much you should be aiming for. This may take a few tries, but don't settle for less. Then you can make an installation appointment that is suitable for you and your new pup. ;)

Fl_Gulfer
09-03-2005, 11:16 AM
Just called the Retension Dept, Asked for the 299 deal he said just a sec, and let me check your account. Came back and said "You been with us for a Long time" I'll tell you what I'll do I'll send you the 100 dollar rebate form and also give you a 100 credit on your bill and the guy will be here tuesday morning. I said that wasn't any fun I thought I was going to have to barter or something. He laughed. A Real nice guy I can believe people say they are jerks at customer service, they have always been the nicest people to me. :) :yippee:

allisons006
09-03-2005, 11:23 AM
Dude just called D* retention center and got my HD DVR for $99!!! They gave it to me for $299, then $100 instant rebate and $100 mail in rebate. All total I will pay $99, and they are hooking up everything this Wednesday!!! I'm so excited I can't wait.

PARTYATMARIOS
09-03-2005, 01:14 PM
Has anyone received the $100 rebate form on the HDDVR as of yet? Has anyone been told how long it would take before receiving this?

Fl_Gulfer
09-03-2005, 03:15 PM
You can d/l it on line at there site too.

Fl_Gulfer
09-03-2005, 04:42 PM
http://www.directv.com/imagine/pdf/dvr_rebate_form.pdf

PARTYATMARIOS
09-04-2005, 01:45 AM
http://www.directv.com/imagine/pdf/dvr_rebate_form.pdf


:bowdown: Fl gulfer, I just wanted to say thank you for the link to the rebate form. I am one who likes to have things done right away so that I do not have to think about it anymore, I greatlly appreciate your help. By the way nice photo.

Sincerely,
Mario (happinessrus) ;)

Nuggett
09-05-2005, 07:14 AM
Well after all the talk and reviewing of the good deals I had to jump on board as well.

Talked to the 1st CSR and he was going to give me a great deal an the HD DVR for a cool price of $649. NOT! Say the magic words...I'm going to cancel and then we got to someone who wants to help in the retention department.

After a little discussion we ended up with:
$299 HD DVR with a $100 rebate and 3 LNB dish installed
HBO/SHW for 6 months free
Hd service for $5.99 for the 1st 6 months
Super fan for free!
1free pay-per-movie

I can live with that :yippee: . She did say they would replace at their cost the HD DVR when they switch to MPEG-4. The only part I do not like is that they will not have local HD until the end of the year for ATL. I get the fox waiver but I'll try something else for ABC/NBC unitl then. Just didn't want to mess with a big OTA which I'll need.

Thanks for the info guys!

RX8
09-06-2005, 09:54 AM
Still disgusted. She offered me the 299 plus 100 rebate and the HD $6 a month or whatever. She said the OTA credit would void the HD receiver credit. When I told her I know for a fact others have received both she said it isn't happening and they were mistaken. She also told me I need to hook up a old receiver and turn it to channel 100. If they didn't get reception they would have to put in an order for the regular receivers and then get the HD. Made zero sense. So tired of getting a different story everytime I call. Loyal Sunday Ticket subscriber just loving how they do business. The deal should not vary one bit. It should be the same for everyone but it obviously varies a great deal and tells everyone they are trying to get whatever they can out of these soon obsolete receivers. Disgusting business practice.

richp
09-07-2005, 05:51 PM
:thumbsup: I have to admit when I started reading this thread, I was very skeptical as I've tried many times to get an HD DVR at a reasonable price but was unsuccesful. Anyway, I called today and on my first try, I was offered the $299 less the $100 rebate. Not as good as some have posted but I'm happy with it provided the unit works well.

This will be my third HR10-250, the first two I purchased from Circuit City for $600 (Thought I was getting a deal then too) but after a day or so, both units were frozen and wouldn't turn on when I came home from work. Don't have to tell any of you how disappointed I was. Anyway I tried to get it worked out through D* (as I see it is called here) and their best offer was ship it in we'll send you a refurbished unit, I told them to go jump. $600 for a refurbished unit? I don't think so!

So, I'm hoping the third time is a charm as I really want this to work.
Anyone else experience that problem or any other concerns with the unit? Has the question of MP4 upgrades been answered yet? Seems to me they will take care of us when the time comes.

To whoever started this thread, thanks, I (we) owe you one!
DTV probably started it themselves to move inventory. :p

lizardhowson
09-07-2005, 08:47 PM
Has the question of MP4 upgrades been answered yet? Seems to me they will take care of us when the time comes.


Check this for the answer to your question

http://www.tvpredictions.com/freehdtv090605.html

This will give you a little more info.

HDsports
09-08-2005, 08:40 AM
Called a CSR around 11pm EST on Tuesday and he was very knowledgable but he said that he needed to transfer me to the equipment dept for me to get the deal. Then when transferred , the rep there said he hadnt heard of such deal, that the going rate was $649 minus $100 rebate, but that he'd transfer me to the retention dept . Once I got in touch with a rentention rep, he quickly gave me the deal and offered free installtion to have my current set top box (which will be replaced by the HD-TIVO) moved to another room.

Im looking forward to Saturday, when my HD-Tivo arrives.....

cjwohlre
09-08-2005, 08:57 AM
:thumbsup: Has the question of MP4 upgrades been answered yet? Seems to me they will take care of us when the time comes.:p

Im a skeptic by nature..... Despite what D* has said about replacing equipment for free, there is a reason why it's not in writting, and there is a reason why the price on this box has dropped $700 in 3 months. I am waiting, but I live in Chicago and expect MP4 out by the end of 2005. It would be very hard to resist if that was not the case.

maverick96
09-08-2005, 09:15 AM
Iwas skeptical as well, when I called directv retention dept. I was assured that the mpeg4 hddvr would be swapped out for no charge once it has become available. I'm also in chicago and I'm looking forward to the hd locals hopefully very soon. Have directv put a note in your account stating that you are to receive the mpeg4 unit for no charge when it does become available they did it for me. Good luck!!!! :yippee:

RX8
09-08-2005, 01:00 PM
See, thats anther thing. I asked the rep about the new receivers and asked if they would put it in writing that i would get the swap courtesy of them. He said, there would be nothing in writing becase D haven't decided what they are going to do yet. So I asked him, does this mean you are asking the consumer to take a gamble that they pay for this recevier and as soon as it becomes obsolete they may have to buy the new one? he said yes, it would be a small gamble on my part, mind you this is on an offer of 400+ dollars for the receiver with a 100 dollar rebate. He even verified that I was a loyal ticket subscriber for the past 3 seasons and still would not deal on the receiver or the OTA. Amazing how much the deals vary and how much they are trying to squeeze out of inventory they have been told to get rid of. I guess I will watch whatever games are offered on network this year because i can't justify spending more on the exact same equipment then others. DirectTV will not budge for me on 3 phone calls.

azvipers
09-08-2005, 02:23 PM
After reading all of the posts I decided to make the call. I was ready to go with cable. On the first call, I was offered the $299 less the $100 rebate with a 2 year contract. I then asked about HBO, HD for free. They gave me Showtime free for 3 months. I had a choice of HBO and Cinemax or Showtime. Even though I just need the receiver, they said I have to have someone come out with the box and install it. I have been with D** since '97.

sonoma13
09-08-2005, 11:12 PM
SoI just tired getting the deal and the guy said I didnt have an acct long enough and I never had premium channels.Has anyone else gotten this deal with only a little over a year of service?

newred5
09-09-2005, 04:23 AM
Called Customer service on Weds 9/8 and was offered 699 minus 100 rebate , hung up and called customer retention and a very nice CSR offered the following
299 minus 100 rebate, 50 instant credit, 5 off for a year on total choice , 5 off for 6 months on HiDef pkg, Free SHowtime 6 months, free Starz for 3 months, 10 off HBO for 6 months They are coming today for the install !! Hope all goes well

leevitalone
09-09-2005, 12:57 PM
SoI just tired getting the deal and the guy said I didnt have an acct long enough and I never had premium channels.Has anyone else gotten this deal with only a little over a year of service? no wa y! i have been with them for 9 yrs! and I still have to fight for respect! the only route I ever get anything is a threat to do to dishnet! cust. retention dept. has the history. a reg. cust. rep. will not be able to know that.

leevitalone
09-09-2005, 01:01 PM
so I was late with my bill, and they shut me off, after I called to tell them the $ was on the way! offer to "keep" me on after 9 yrs, $ off my Hd pack, $ off my prem. pack. and a dvr for $200.00 w/ the 100.00 rebate. it's diff. for everyone from the looks of things.

Fl_Gulfer
09-09-2005, 01:26 PM
The offer is for respected customers and that have been with them for awhile, and pay there bills on time.
I noticed he went through my account to see if i was eligible.

tristanjohn
09-09-2005, 01:26 PM
I just got off the horn with some guy called Max at the Idaho call center, working for Retention, and was treated to nothing resembling a runaround. Max was on top of the $299 minus the $100 rebate offer for the TIVO unit, but said I'd undoubtedly receive the HR15 instead--indeed, he told me flat out that if they did have to ship one of the old TIVO units then that would be be replaced ASAP with an HR15 in any event, whatever that might imply. (That doesn't even sound logical on closer inspection, but that's what Max said.) He also informed me (at least I hope it's good information) that the HR15s are as clear and definite step upward from the old TRIVO gear. I guess I won't be the one to judge that, as I've never used a TVIO before and so will have nothing to compare, but the feedback from other customers who have been onboard with this technology for awhile might well be interesting in that regard.

That new receiver unit, along with a technician to properly install it and check out my LNB array (it's just possible that the third LNB on my dish is the reason I've been dropping HD channels--all the bad ones are off the same satellite--and not the fault of my Toshiba DST-3000 receiver) will be here sometime this coming Monday afternoon (I'm in Daly City, CA, just outside San Francisco).

So, one couldn't complain about the response time at least.

Also, DirecTV was perfectly happy to send me a new basic HD receiver free of all charges, including shipping, simply to replace my (seemingly) dysfunctional Toshiba.

Max sounded fairly knowledgable about his work and the company in general, and he told me that the timetable for getting the new HD channels up was still on schedule and remained the end of this year (2005), with some 150 new HD channels (Discovery, NGC, etc.) being made available nationally. Now I have to wonder about that, really, as no one will be able to access any of this new capacious bandwidth without MPEG-4 receivers that, as far as I know, don't even exist yet, but in any event that's what Max babbled, and with no little confidence. Which more or less suggests that DirecTV as has firm hold on the MPEG-4 side of the equation (i.e., the new units are either shortly to ship or even beginning to stockpile in warehouses as I speak about this). Maybe that's just wishful thinking on my part here, and maybe Max has a hole in his head, but that's what I get out of it. As always, time will tell.

In any event, Max told me in no uncertain terms (he volunteered this, I didn't need to ask him) that all DirecTV customers will be provided new free MPEG-4 gear just as soon as the anticipated HD channels become available. Of course this implies a certain amount of delay, as I doubt that many new receiver will be available all at once, but at least that's a very good sign with re to the business end of the inevitable, one way or the other, swap-out of old receiver gear for new. Free sounds dandy to me.

I didn't bother to press Max for a lot of skinny deals on the side, as I'm not made up that way (my more worldly brother probably would have, no doubt, walked away with a percentage of the company :D), but he did knock off $40 from my current NFL package fee.

Just passing this stuff along for whatever it might be worth. The deal for the TIVO/HR15 unit is real enough, though.

Finally, I was notified that the standard NFL Ticket package does indeed include the 100 HD games. Customers do not need to subscribe to Super Fan to get the HD games. I mention this because at least one ofhter poster, either in this forum or over on Satellite Guys, was under that mistaken impression. In fact, if you read the ad for Super Fan it does kind of sound as if that were the deal, but not so.

tristanjohn
09-09-2005, 01:32 PM
The offer is for respected customers and that have been with them for awhile, and pay there bills on time.
I noticed he went through my account to see if i was eligible.

My experience with Max [see my post above] was similar. These people at Retention apparently have all our pertinent account information on a screen in front of them, to include the date and time of calls from you to the company, compiled over a number of years! with appropriately appended notes and like that. DirecTV's approach in this area is very thorough, extremely businesslike, from my point of view. Hats off!

azvipers
09-09-2005, 11:11 PM
What is the difference between the HR10 and HR15? Should I expect a Hr15 when the installer comes Monday?

leevitalone
09-10-2005, 08:15 AM
What is the difference between the HR10 and HR15? Should I expect a Hr15 when the installer comes Monday? The 10 is a STB with HD and the 15 is a HD DVhttp://www.tvpredictions.com/freehdtv090605.html

Viktah420
09-10-2005, 09:17 AM
I just called the retention line and they offered the deal to me for 549 and I stated what i had read on this forum and magically the offer for 299 - 100 dollar rebate appeared. I was just about to sign up and they said that would need a telephone line to use the tivo service. Is this true? I do not have a phoneline at all and have never needed to use it for anything else. Can someone fill me in, I really want to get this TIVO.

thanks.

tristanjohn
09-10-2005, 10:50 AM
What is the difference between the HR10 and HR15? Should I expect a Hr15 when the installer comes Monday?

If your delivery is part of a service call per se I'd expect the HR15. Max said the local service centers were all suppled with those units, though there was still some of the older TIVO gear in the main warewhouse.

azvipers
09-10-2005, 12:02 PM
I just called the retention line and they offered the deal to me for 549 and I stated what i had read on this forum and magically the offer for 299 - 100 dollar rebate appeared. I was just about to sign up and they said that would need a telephone line to use the tivo service. Is this true? I do not have a phoneline at all and have never needed to use it for anything else. Can someone fill me in, I really want to get this TIVO.

thanks.

I believe you need a phone line to update the TIVO guide.

azvipers
09-10-2005, 12:08 PM
Sorry, new to this. Still confused on the difference between the HR10 and HR15. The HR10 does not record in HD and the HR15 does?

JAG72
09-10-2005, 12:30 PM
Sorry, new to this. Still confused on the difference between the HR10 and HR15. The HR10 does not record in HD and the HR15 does?

The HR10 is the Tivo based recorder that records in HD and SD. I think the HR15 is going to be the new DVR that does not contain the Tivo functionality. I would not expect to see the HR15 released until D* is ready to launch the new MPEG4 HD channels.

tristanjohn
09-10-2005, 01:06 PM
The HR10 is the Tivo based recorder that records in HD and SD. I think the HR15 is going to be the new DVR that does not contain the Tivo functionality. I would not expect to see the HR15 released until D* is ready to launch the new MPEG4 HD channels.

No, the HR15 is in stock and at local repair centers and is shipping as we speak. It's not TIVO but has similar (and according to Max enhanced) functionality. I'm not sure what the nomenclature is for the non-TIVO gear they're shipping out to customers who require new HD receivers, but I'd expect that to be the H10 (as opposed to the H10-250, which is the TIVO unit).

At least that's as I understand it (i.e. what has been explained to me over the phone).

Come Monday I'll be able to tell you exactly what they've shipped to me and how it works, etc.

Whatever DirecTV might ship to anyone tomorrow, the day after tomorrow (so to speak :)) they're going to ship yet another unit that is MPEG-4 compliant, so I wouldn't fall completely in love or begin some kind of hate relationship with any of this gear at the moment.

Is that more clear?

JAG72
09-10-2005, 01:21 PM
It's not TIVO but has similar (and according to Max enhanced) functionality.

That is pretty much what I said a DVR without the Tivo functionallity.

I will beleive that the HR15 is shipping once I hear that somebody has received it. D* reps have always pulled information from unspecified body locations. :D

azvipers
09-10-2005, 02:30 PM
Thanks guys. I will know Monday what they are giving me.

tristanjohn
09-10-2005, 02:43 PM
That is pretty much what I said a DVR without the Tivo functionallity.

I will beleive that the HR15 is shipping once I hear that somebody has received it. D* reps have always pulled information from unspecified body locations. :D

Well, not exactly. :)

You said it comes without the TIVO functionality. This implies something "less" than TIVO. I'm saying that Max says (told me) it comes with basically everything TIVO offered and more on top of that. And the two are not the same.

Anyway, why spread bad rumors based on nothing more than conjecture? If you can quote a company source, at least that's something in the realm of what one might call "solidity."

As I've noted, I don't know Max from Adam, just passing along the word I received from him.

Okay?

JAG72
09-10-2005, 03:17 PM
I hope Max is right. So far I have never seen a DVR that is better than Tivo.

Micmax
09-10-2005, 03:25 PM
The TIVO unit can function properly without the phone line. However, Directv makes you connect a phone line upon installation. I think the main meason behind this was the access card fraud. But from what I've heard, they've managed to zap most of those anyway. Now their only contention is that you receive "updates", which in my experience are worthless, and guide information. I haven't had a phone line plugged in for months, and my guide goes just as far in the future (two weeks) as it did before.

Fl_Gulfer
09-10-2005, 04:28 PM
I just had mine installed the other day and he said it just needed to be connected to the phone for the set-up, then you can unplug it. As far as the HR 15 I wanted the HR-10 because it will skip commercials and the new HR-15 doesn't from what I've read there is a site somewhere that compares the 2 units and the Replay TV box. I could be mistaken but I'm sure I saw that, The new box will allow D* to send the box movies at night that will stay on your HD for a few weeks and you can view them and They will bill your account or you can opt not to watch any of the movies that are sent. This is so you don't have to watch it when its playing on PPV, just another scam to get you to pay for movies, Not sure what the Cost Per View will be. Or if you can watch it more than once for that price. I figured they will have to support the Tivo boxes for a few years anyway. And they will have to pry my Tivo remote from my dead hands. :D

clarkboy
09-10-2005, 10:44 PM
Got my DVR installed today, and I have to say I am loving it!!! I'll be watching my Vikings tomorrow in HD. GO PURPLE !!!!!!!!!!!! :yippee:

hummerwagon96
09-11-2005, 06:27 AM
What off air antenna are you using to get the NFL in high def?

clarkboy
09-11-2005, 09:35 AM
I have a DB2 anntenna from AnntennasDirect.com for $39.00. It's a small high gain anntenna. But I will get the game in HD from DirecTV. I'm not local to Minnesota, so that's the only way I can get Vikings games.

RX8
09-12-2005, 01:22 PM
I have tried to the point of exhaustion. For some reason they don't want my business and considering I was a faithful Ticket subscriber for 3 seasons I find that odd. So today I try the retention number giving on this thread and I get the HD/DVR for the $299 minus rebate, no OTA credit, no SF for 49, back to 99. No ability to get the current offer of 4 months for 69.99 for Sunday ticket with all channels.
Simply amazed at why I cannot get the same deal as everyone else has gotten. And trust me it isn't a case of failure to pay bills. my credit ratings is astronomical and i never miss a payment on anything to include paying off every loan I have had way early. I watched my team in crappy reception on a 2400 dollar tv yesterday and the sad thing is it was one of the HD games this weekend but I can't bring myself to pay much more then others have. It makes no sense. They are trying to bilk me for every penny and choose to lose a 2 year commitment for programming including over $400 dollars of Ticket subscription over 50 dollars here or there. End of rant.

tristanjohn
09-12-2005, 02:40 PM
I have tried to the point of exhaustion. For some reason they don't want my business and considering I was a faithful Ticket subscriber for 3 seasons I find that odd. So today I try the retention number giving on this thread and I get the HD/DVR for the $299 minus rebate, no OTA credit, no SF for 49, back to 99. No ability to get the current offer of 4 months for 69.99 for Sunday ticket with all channels.

Simply amazed at why I cannot get the same deal as everyone else has gotten. And trust me it isn't a case of failure to pay bills. my credit ratings is astronomical and i never miss a payment on anything to include paying off every loan I have had way early. I watched my team in crappy reception on a 2400 dollar tv yesterday and the sad thing is it was one of the HD games this weekend but I can't bring myself to pay much more then others have. It makes no sense. They are trying to bilk me for every penny and choose to lose a 2 year commitment for programming including over $400 dollars of Ticket subscription over 50 dollars here or there. End of rant.

Well, I'm quickly learning that the answers and reception you get at DirecTV can vary wildly from one subscriber/phone call to the next. Try Retention again. I had good luck with Max and Sean there, but it seems not everyone is having that same good luck.

Or, you might even try the Tier-2 support line (800-695-9251) which I've used before in order to skip over the phone-tag/recordings nonsense (tell 'em a CSR finally gave you that number because you were having such difficulty getting through the main switchboard). Chances are fair you'll speak with a Rentention person (or someone who occasionally works those phone lines--these people are moved around some from what I gather) anyway.

I'd keep trying, though. If you're always current with DirecTV billingwise then there ought to be no great problem. I've been told by DirecTV CSR's that the company's most disposed to cut deals to subscribers who buy the most programming, which is somehow understandable. As I get the whole viewing package, and have been onboard for a few years now, maybe that had something to do with my "success," but who knows?

And even so I feel as though I'm getting it without Vaseline at times, but maybe I'm just paranoid and/or hard to please. :)

Let us know how you fare, please. I'm interested even if no one else is.

tristanjohn
09-12-2005, 02:49 PM
I hope Max is right. So far I have never seen a DVR that is better than Tivo.

I haven't worked with any of that technology so I'm neutral with no ax to grind. My advice is to wait and see on how this new hardware shakes out. Why borrow trouble?

Who's to say that the HR15 and HR20 units won't outstrip in terms of performance what you've grown used to with TIVO? Times do move on, you know, and improvements have been known from time to time. If it's worse, as you fear, you can't do anything about that anyway, or at least not until third-party vendors release better gear still, and at the moment nothing is available on the street.

One way or the other you're going to need something that is MPEG-4 AVC compliant to continue to receive all of the HD programming in the future. So, let's hope for the best with this new DirecTV hardware. At least we stand to be able to get ahold of their gear with less out-of-pocket expense. If push comes to shove, then it's time enough to get more serious with our hardware (assuming it's available).

RX8
09-12-2005, 06:10 PM
Well, I'm quickly learning that the answers and reception you get at DirecTV can vary wildly from one subscriber/phone call to the next. Try Retention again. I had good luck with Max and Sean there, but it seems not everyone is having that same good luck.

Or, you might even try the Tier-2 support line (800-695-9251) which I've used before in order to skip over the phone-tag/recordings nonsense (tell 'em a CSR finally gave you that number because you were having such difficulty getting through the main switchboard). Chances are fair you'll speak with a Rentention person (or someone who occasionally works those phone lines--these people are moved around some from what I gather) anyway.

I'd keep trying, though. If you're always current with DirecTV billingwise then there ought to be no great problem. I've been told by DirecTV CSR's that the company's most disposed to cut deals to subscribers who buy the most programming, which is somehow understandable. As I get the whole viewing package, and have been onboard for a few years now, maybe that had something to do with my "success," but who knows?

And even so I feel as though I'm getting it without Vaseline at times, but maybe I'm just paranoid and/or hard to please. :)

Let us know how you fare, please. I'm interested even if no one else is.



Thanks, I will try that number tomorrow and see what comes of it. Can't stomach talking to them again today :) If this doesn't work I will forgo a season and I would not be surprised the major deals they have next year on leftover HD/DVRs, probably practically begging people to take them. Really wish Sunday Ticket was shared by all outlets. Consumers would be doing great in that price war.

DTV TiVo Dealer
09-12-2005, 08:16 PM
I just got off the horn with some guy called Max at the Idaho call center, working for Retention, and was treated to nothing resembling a runaround. Max was on top of the $299 minus the $100 rebate offer for the TIVO unit, but said I'd undoubtedly receive the HR15 instead--indeed, he told me flat out that if they did have to ship one of the old TIVO units then that would be be replaced ASAP with an HR15 in any event, whatever that might imply. (That doesn't even sound logical on closer inspection, but that's what Max said.) He also informed me (at least I hope it's good information) that the HR15s are as clear and definite step upward from the old TRIVO gear. I guess I won't be the one to judge that, as I've never used a TVIO before and so will have nothing to compare, but the feedback from other customers who have been onboard with this technology for awhile might well be interesting in that regard.

Here’s the model/description breakdown:

R10 Current SD DVR with TiVo service
R15 Next generation SD DVR with NDS service, (not a TiVo DVR) should be available sometime in October.
HR10-250 current HD DVR with TiVo service MPEG-2 only.
HR20-250 next generation DVR with NDS service, (Not a TiVo) MPEG-2/4
H10 current HD set top box (STB) MPEG-2 only
H20 next generation HD STB MPEG-2/4 Available in October for Detroit DMA, November for the other 11 largest DMAs and by early 2006 in up to 30 more DMA and rolled out across America by the end of 2006 to the beginning of 2007.

This is the accurate description of the current and future SD and HD DVRs and HD STBs.

-Robert

pokerwoody
09-13-2005, 10:21 AM
i called retention on saturday and the gave me the 299 deal with no problem and 49 for superfan and 5.99 for hd sub without asking. I just told them i heard about the 299 deal and the girl said yes that is the current offer and then she said she could give me the deal on superfan and the hd price.

kamikazi
09-13-2005, 10:28 AM
Here is the deal I got from them. I was on the phoen for almost an hour dealing with them. In the end, I was able to get the HD DVR for $299 - $100 rebate. I got the Total Choice Premier package(TIVO inc with package), HDTV package, and Fox sports networks for $78.05. Also, recieved Fox and CBS so far in HD. Very happy now.

tristanjohn
09-13-2005, 12:47 PM
Here’s the model/description breakdown:

R10 Current SD DVR with TiVo service
R15 Next generation SD DVR with NDS service, (not a TiVo DVR) should be available sometime in October.
HR10-250 current HD DVR with TiVo service MPEG-2 only.
HR20-250 next generation DVR with NDS service, (Not a TiVo) MPEG-2/4
H10 current HD set top box (STB) MPEG-2 only
H20 next generation HD STB MPEG-2/4 Available in October for Detroit DMA, November for the other 11 largest DMAs and by early 2006 in up to 30 more DMA and rolled out across America by the end of 2006 to the beginning of 2007.

This is the accurate description of the current and future SD and HD DVRs and HD STBs.

-Robert

Thanks for the much better information. I just discovered last night there is no HR15 unit at all, just a SD R15 receiver. I got that from yet another tier-2 suppooprt person, who had to go ask a few people before she was sure, by the way.

It's incredible how much bad information is out here.

Sorry for my bogus post (though I was merely relaying what DirecTV told me).

leevitalone
09-13-2005, 01:17 PM
http://www.tvpredictions.com/freehdtv090605.html

lizardhowson
09-13-2005, 02:22 PM
It's incredible how much bad information is out here. Sorry for my bogus post (though I was merely relaying what DirecTV told me).

Isn't this the 2nd time you have had to retract "bad" info from D*. I think it was (Super) Max the 1st time, now Sean.

If you learn anything from reading these posts, it should be that if you speak with several different CSR's at D* you are going to get several different versions of the "truth". :cool:

Fl_Gulfer
09-13-2005, 04:55 PM
You mean several different versions of lies or crap? :confused:

tristanjohn
09-13-2005, 05:12 PM
Isn't this the 2nd time you have had to retract "bad" info from D*. I think it was (Super) Max the 1st time, now Sean.

Yeah, ol' Max isn't doing so hot.

Actually, Max has been mistaken both times. Sean had it right (go back and read that post again), and then last night I talked with someone at tier 2 called Ivory.

f you learn anything from reading these posts, it should be that if you speak with several different CSR's at D* you are going to get several different versions of the "truth". :cool:

That apparently is the case. Worse luck for us.

tristanjohn
09-13-2005, 05:15 PM
You mean several different versions of lies or crap? :confused:

It strikes me as bad management in this case: poorly-trained and inadequately-supervised employees. I doubt many people working for DirecTV would go to the trouble of telling lies of their own volition.

The company might well, though.

raven
09-13-2005, 06:02 PM
I had to call twice but I got just got the deal of $299 plus $100 rebate. The first time I was told $649 plus the rebate. I wonder how they can escape a class action lawsuit. One guy is paying the $649 while the next guy is paying $299.

nolefan
09-13-2005, 06:09 PM
i got the HD DVR for $299- 100$ credit- $100 mail in rebate= $99

Other deals i got

superfan package
from $99 to $49
$5 off regular service for 6 months- saved $30
feee HD package for 6 months- $60 saving
free tiVo serive for 6 months- $60 saving

HD DVR cost me $99
total savings= $150
saved $51 :eek:


It does depend on how long you have been with DTV and your packages your get. I have been with them since 95 and I have got the ST since 97. I got all DTV channels.

DCIrvine
09-13-2005, 06:13 PM
I called the customer service people and finally was told I could get an HD DVR for 299 with a 100 rebate. He said hold on while he set up an appointment. Then came back and said that we get our DirectTV service through a local provider and we would have to go through them to get it. I called them and they would not give me one for that price.

So I guess I am out of luck.

Dennishttp://www.highdefforum.com/newreply.php?do=newreply&noquote=1&p=61723#
Frown

RX8
09-13-2005, 08:49 PM
Disgusting to read through these threads and see how DirectTV is treating people. 2 or 3 or more phone calls to finally get to their bottomline in hopes to snag whoever they can for as much as they can. Save to say if they didn't have NFL fans by the balls they would lose alot of customers with their shady b.s. Sports bar for me looks like.

tec319
09-15-2005, 08:09 AM
Disgusting to read through these threads and see how DirectTV is treating people. 2 or 3 or more phone calls to finally get to their bottomline in hopes to snag whoever they can for as much as they can. Save to say if they didn't have NFL fans by the balls they would lose alot of customers with their shady b.s. Sports bar for me looks like.

What is disgusting is the amount of people that don't know there *&&)_ss from a hole in the ground that work there.I did however finally get someone to help and Mark told me that they will replace ALL old recivers no matter were you bought them. so H-10 owners are in luck.

Fl_Gulfer
09-15-2005, 08:40 AM
You guys don't seam to undrestand that this deal is for their best customers not for everyone.

RX8
09-15-2005, 09:09 AM
You guys don't seam to undrestand that this deal is for their best customers not for everyone.


Simply not true. I have been offered the price range of 649 to 299 with 100 rebate, some of the package deals, etc. but none of them all together. Its not about their best customers. They didn't come to the decision as a business to offer this deal to their best customers and btw only if they ask after about 3 phonecalls or transfers. They are trying to get what they can and it looks like a free for all for the CSR's. Its a joke and if they didn't have the sole outlet for ST I would never consider them. As it stands I don't think I will ever consider them again regardless. BTW who is the best customer? I have been a ticket subscriber for 3 seasons. Best customers, a bunch of hogwash.

tec319
09-15-2005, 09:20 AM
Ive paid for the ST for 8 years?? I don't fit into a best customer?? thats retarded.!! I did get the H10-250 for the good deal, but after 5 calls getting different prices. CMON !!!! CS sucks with Time Warner as well maybe worse. The guy told me when the 4meg upgrade goes through they will replace both my H-10 and H10-250. at no charge.

spiderweber
09-15-2005, 10:17 AM
I called the customer service people and finally was told I could get an HD DVR for 299 with a 100 rebate. He said hold on while he set up an appointment. Then came back and said that we get our DirectTV service through a local provider and we would have to go through them to get it. I called them and they would not give me one for that price.

So I guess I am out of luck.

Dennishttp://www.highdefforum.com/newreply.php?do=newreply&noquote=1&p=61723#
Frown

DCIrvine, that's a bunch of crap. Call back, and make the purchase. They only install through local contractors. I made my purchase with D*, gave credit card number and everthing, then they went to set up and install date. The D* CSR said that the local contracted installer Mastec didn't have an available date for the next month. I called Mastec and they said that was a load of you know what and set me up for an install 3 days later.

AtlantaHD
09-15-2005, 11:22 AM
Hot Dog!

I just called in and got HD DVR for $299 minus $100 rebate plus $5 off HD and Regular Package for 6 months. And showtime for 6 months

not the best but good enough for me!

Thanks Everyone!

2 questions though:

A. Which model do I want?

B. Any ideas on what to do with my reciever? anywhere I can trade it in? (besides ebay, etc)

AtlantaHD
09-15-2005, 02:10 PM
I am sorry but I had to follow this up.......

On second thought, I thought the best thing to do was to sell my high def reciever first and then but the tivo so i called up to cancel my order, the rep put me on hold and cam e back to offer me the $100 credit

needless to say I kept my order!

$299 plus tax fees = $335 minus $100 credit minus $100 rebate minus 6 month discounts of $5 and $5 for a total of $75.00 (plus showtime!)

that is UNREAL!!!!!

RX8
09-15-2005, 05:34 PM
They called me back and offered me the HD/DVR for the 299 + 100 rebate, would not budge on the OTA antenna and gave me the SF for 49. No programming offers, etc. Said if they gave me the 50 dollar credit for the OTA the computer wouldn't allow for the 100 rebate on the receiver. I was tempted but still find it disturbing that they will not budge even though they know that I am certain others have gotten better deals. That was my last chance and I can't bring myself to pull the trigger and althought I would get my ST I would be watching it knowing I was paying more then some.
So basically my deal would look like this, $167 for the first bill and $118 for the next 3 months. This would cover the ST, SF package and programming. This does not include the $299 upfront I would still have to pay for the HD receiver and the $14.95 shipping fee. When I break this down it doesn't seem close to the deal alot of people have received. No break on any movie channels, no break on HD fee, nothing. Just a future obsolete receiver and install basically. Bleh, screw em.

lizardhowson
09-15-2005, 08:43 PM
Just a future obsolete receiver and install basically. Bleh, screw em.

I sure hope you remember this post when the MPEG 4 HD is operational and you have to pay D* $300-$400 for a HD receiver or $1000-$1200 for an HD-DVR.

Just my 2 cents worth... :p

WolfpackRon
09-15-2005, 09:04 PM
After negotiating "The Deal" for Directv HDTV, the installer came to my house and decided that I have too many trees to receive the two satellites that are lower in the sky. I am on the edge with my regular Sat TV. I guess I am looking at the possibility of getting cable. Not looking forward to losing my "duel use" at home and at a lake house. Also, I question the quality of cable. WolfpackRon.

Fl_Gulfer
09-15-2005, 09:12 PM
Simply not true. I have been offered the price range of 649 to 299 with 100 rebate, some of the package deals, etc. but none of them all together. Its not about their best customers. They didn't come to the decision as a business to offer this deal to their best customers and btw only if they ask after about 3 phonecalls or transfers. They are trying to get what they can and it looks like a free for all for the CSR's. Its a joke and if they didn't have the sole outlet for ST I would never consider them. As it stands I don't think I will ever consider them again regardless. BTW who is the best customer? I have been a ticket subscriber for 3 seasons. Best customers, a bunch of hogwash.
Well thats what they told me when I called for the deal and it took him a couple of min. to check my account, To make sure I was eligible for the deal.
So call them and tell them its hogwash I'm just telling you what they told me... Don't kill the messenger flyboy. ;)

tristanjohn
09-15-2005, 10:10 PM
Well thats what they told me when I called for the deal and it took him a couple of min. to check my account, To make sure I was eligible for the deal.
So call them and tell them its hogwash I'm just telling you what they told me... Don't kill the messenger flyboy. ;)

Have to side with WolfpackRon here. My experience (in the past week or ten days) has become nothing short of weird, and for whatever it's worth I subscribe to almost everything DirecTV offers (every normal channel, the HD package, ST, SuperFan, MLB, etc.) and I have always paid my bills on time and I first started with DirecTV back in the summer of 2000, so I'm a five-year guy on top of everything else. And this evening I was treated to a five-and-one-half hour phone-tag runaround that was nothing short of bizarre (I've a new thread started just to deal with that nonsense if you're interested).

So, I think it's clear that DirecTV does indeed speak with a "fork-ed tongue," as Tonto used to say.

Does the company have a legal right to act that way? Probably. Is it a "good" business practice? I doubt it, but what do I know?

RX8
09-15-2005, 10:15 PM
I sure hope you remember this post when the MPEG 4 HD is operational and you have to pay D* $300-$400 for a HD receiver or $1000-$1200 for an HD-DVR.

Just my 2 cents worth... :p



Considering depending on who I talk to we don't know with 100 percent certainty that they are going to replace them for free I will wait and see. Even so, that gives them a right to treat people differently? And FLgulfer if it is indeed for the so-called best customers why do these best customers have to go through 2 or 3 or more calls or transfers to negotiate vs being dealt with as a best customer upfront? Like I said hogwash. When they told you it was only for their best customers what call were you on? Tell you what, I will have one of my neighbors that has had DirectTV for a few years(shouldn't be hard to find)call tomorrow and ask the first CSR if they consider them a best or valued customer. What do you think the answer will be?

Methodical
09-16-2005, 08:46 AM
They called me back and offered me the HD/DVR for the 299 + 100 rebate, would not budge on the OTA antenna and gave me the SF for 49. No programming offers, etc. Said if they gave me the 50 dollar credit for the OTA the computer wouldn't allow for the 100 rebate on the receiver. I was tempted but still find it disturbing that they will not budge even though they know that I am certain others have gotten better deals. That was my last chance and I can't bring myself to pull the trigger and althought I would get my ST I would be watching it knowing I was paying more then some.
So basically my deal would look like this, $167 for the first bill and $118 for the next 3 months. This would cover the ST, SF package and programming. This does not include the $299 upfront I would still have to pay for the HD receiver and the $14.95 shipping fee. When I break this down it doesn't seem close to the deal alot of people have received. No break on any movie channels, no break on HD fee, nothing. Just a future obsolete receiver and install basically. Bleh, screw em.


Pardon the ignorance, but what does "ST" stand for. Thanks :o

dwella
09-16-2005, 10:05 AM
ST=Sunday Ticket

d

lizardhowson
09-16-2005, 11:08 AM
All of us with fairly new HD TV sets generally paid several thousand(s) for them. I know I spent about $4000 total but I got the "works".

Given this fact, why would anyone quibble about spending $50 or $75 too much if it provides HD programming to enjoy the full enjoyment of their HD TV setup ??

As for me, I really detest watching SD programming and would spend whatever is reasonably required to obtain HD programming & recording ability (as I did for my HR10-250)

I am anxiously looking forward to 4/1/2006 when the MPEG 4 rollout is scheduled for Columbus, Ohio. Although I already get the HD locals via OTA, I want more national HD channels !!

Fl_Gulfer
09-16-2005, 11:40 AM
Considering depending on who I talk to we don't know with 100 percent certainty that they are going to replace them for free I will wait and see. Even so, that gives them a right to treat people differently? And FLgulfer if it is indeed for the so-called best customers why do these best customers have to go through 2 or 3 or more calls or transfers to negotiate vs being dealt with as a best customer upfront? Like I said hogwash. When they told you it was only for their best customers what call were you on? Tell you what, I will have one of my neighbors that has had DirectTV for a few years(shouldn't be hard to find)call tomorrow and ask the first CSR if they consider them a best or valued customer. What do you think the answer will be?
I called the Retention Department at 2 in the afternoon, And I was finished at 2:15 one call. on a Saturday, I been with them since 97, and I have everything except ST I had it the first time they offered it and thought it wasn't worth the money just to see the Lions get beat. And now you can get more HD games on OTA.

Fl_Gulfer
09-16-2005, 11:46 AM
And the FREE Upgrade to MPEG-4 has been talked about here..

News
DIRECTV to Offer Free HDTV Upgrade
The switch will likely require a programming commitment.
By Phillip Swann


Washington D.C. (September 6, 2005) -- DIRECTV revealed tonight that it will offer a free system upgrade for High-Definition TV owners so they can get local high-def channels later this year.

DIRECTV is expected to begin offering local HD in 12 markets by year's end. However, the channels will only be available on new DIRECTV MPEG-4 receivers and dishes, which have yet to go on sale.

Until now, it was uncertain if current HDTV owners would have to pay up to $300 to buy a new receiver to get the local high-def signals.

However, Robert Mercer, a DIRECTV spokesman, told TVPredictions.com Tuesday night that current HDTV owners would be offered a free upgrade. An estimated 600,000 DIRECTV subscribers have high-def sets.

Mercer said the satcaster did not have further details, such as when the upgrade would be available or if current owners would be required to make a one or two year commitment to a DIRECTV programming package. However, Mercer said the upgrade would first be offered to HDTV owners in the 12 markets where local HD will be launched later this year.

In the past, DIRECTV has made the programming commitment a requirement for system upgrades.

DIRECTV is launching four new satellites over the next two years that will enable it to provide local channels in high-def for the first time. Local HD is expected to be launched in one test city in October with the remaining 11 cities to roll out by year's end.

The 12 markets are: New York, Los Angeles, Chicago, Philadelphia, Boston, San Francisco, Dallas, Washington DC, Atlanta, Detroit, Houston, and Tampa Bay.

By 2007, the satcaster expects to have capacity for local HDTV in all major markets -- and up to 150 national HDTV channels. The new HD services are expected to give DIRECTV a major competitive advantage in its battle against the cable TV industry and chief satellite rival,
EchoStar's Dish Network

© TVPredictions.com

taz1127
09-16-2005, 05:15 PM
I called customer service last week 1st they wanted to do 599 then 100 dollar rebate and 150 dollar credit on bill now i see this forus with people getting it for 299 plus a rebate

directvfreak
09-16-2005, 08:49 PM
I called this evening and got one! At first she said it was for costomers that had been with them for 5 or more years. The she looked at my perfect payment history and let me get it. I also got $5 off my standard pack for 6mo. she also gave me $5 of the hdpack for 6 mo. its being installed next sunday afternoon.

tec319
09-17-2005, 08:22 AM
I got mine all hooked up yesterday . The picture quality is way better than the H-10 especially on the non hd channels.I do wish it had a native fea :yippee: :yippee: ture though.

taz1127
09-18-2005, 08:42 PM
when anyone has orderd this hardware how do you get rebate form?

Fl_Gulfer
09-18-2005, 09:06 PM
They are suppose to mail it too you, But here it is if you want to copy it.
http://www.directv.com/imagine/pdf/dvr_rebate_form.pdf

WolfpackRon
09-20-2005, 01:53 PM
I had Directv come out to the house to get a second opinion as to receiving HD with the upgraded dish after the 1st person said I had too many trees to get the lower satellites. The 2nd person found a position which is actually ~150 ft away that would work, but would be marginal during heavy rain. He stated as the 1st person, that an OTA antenna would not be very effective for the local channels because of the trees, regardless of the type antenna. If that is the case, I figure I should get Time Warner cable instead of Directv. I live in Winston-Salem, NC 27106. Any other folks in this location and what is your actual experience trying to use OTA. Thanks in advance, WolfpackRon.

tristanjohn
09-20-2005, 03:22 PM
I had Directv come out to the house to get a second opinion as to receiving HD with the upgraded dish after the 1st person said I had too many trees to get the lower satellites. The 2nd person found a position which is actually ~150 ft away that would work, but would be marginal during heavy rain. He stated as the 1st person, that an OTA antenna would not be very effective for the local channels because of the trees, regardless of the type antenna. If that is the case, I figure I should get Time Warner cable instead of Directv. I live in Winston-Salem, NC 27106. Any other folks in this location and what is your actual experience trying to use OTA. Thanks in advance, WolfpackRon.

Any chance of installing a mast for the dish, and/or topping one of the offending trees?

WolfpackRon
09-21-2005, 08:19 AM
My current dish is on a 6' mast and I have way too many trees and the neighbors trees are in the way too. The issue of the OTA antenna not working is a major problem also. Both installers said the OTA antennas in my location are very marginal. No HD local channels is a show stopper. WolfpackRon.

tristanjohn
09-21-2005, 01:45 PM
My current dish is on a 6' mast and I have way too many trees and the neighbors trees are in the way too. The issue of the OTA antenna not working is a major problem also. Both installers said the OTA antennas in my location are very marginal. No HD local channels is a show stopper. WolfpackRon.

Maybe you should do a walkaround of your property and sketch a few ideas out on paper--get a better idea for the geometry of the problem. It could well be that you're scotched (I have the same issue up north in the mountains--tall pine trees everywhere blocking line of sight, most of these not on my property, so I'm screwed), but then again maybe you're not.

A 6' mast isn't much. Would a 10' mast do it? Would a different mast location (say, farther away from the offending tree tops for a better angle) be the ticket?

I don't know. Like I said, maybe you are truly scotched, but I'd give it the old "where there's a will there's a way" routine before calling it a day. And I'd do the preliminary work myself--you're likely to have more interest in this project than some installer who works by the hour.

rcar908
09-21-2005, 02:35 PM
I am currently a Dish subscriber and want to make the switch to Direct to get my locals (NY) in HD through the satellite. I have talked with two seperate reps and they both keep quoting $599 - $100 rebate on the HD DVR. I mention the promotion and they both said it does not exist and pretty much hung up on me. Hopefully their service is better than what I have experienced to date. Should I try going through customer retention even though I am not a current customer. The two reps were also clueless about the MPEG4 and had no idea what it was.. They said if it is introduced, promotions will apply for an upgrade, but did not mention it would be a free upgrade. I don't want to make the switch, then find out it will cost hundreds to upgrade. Your suggestions would be greatly appreciated.

tristanjohn
09-21-2005, 02:53 PM
I am currently a Dish subscriber and want to make the switch to Direct to get my locals (NY) in HD through the satellite. I have talked with two seperate reps and they both keep quoting $599 - $100 rebate on the HD DVR. I mention the promotion and they both said it does not exist and pretty much hung up on me. Hopefully their service is better than what I have experienced to date. Should I try going through customer retention even though I am not a current customer. The two reps were also clueless about the MPEG4 and had no idea what it was.. They said if it is introduced, promotions will apply for an upgrade, but did not mention it would be a free upgrade. I don't want to make the switch, then find out it will cost hundreds to upgrade. Your suggestions would be greatly appreciated.

I'd call Retention at 1-800-600-8977 and see if I could work a better deal there. If you draw an idiot, or someone who sounds otherwise unsympathetic, just call back for another operator.

That deal is aimed at current customers, not new subscribers, but I wouldn't be surprised if someone at DirecTV threw you a bone. They do want your business.

dwella
09-21-2005, 04:14 PM
Got the 299 with 100 rebate......free superfan..........50dollar ota ant and install......

d

DTV TiVo Dealer
09-21-2005, 04:37 PM
I am currently a Dish subscriber and want to make the switch to Direct to get my locals (NY) in HD through the satellite. I have talked with two seperate reps and they both keep quoting $599 - $100 rebate on the HD DVR. I mention the promotion and they both said it does not exist and pretty much hung up on me. Hopefully their service is better than what I have experienced to date. Should I try going through customer retention even though I am not a current customer. The two reps were also clueless about the MPEG4 and had no idea what it was.. They said if it is introduced, promotions will apply for an upgrade, but did not mention it would be a free upgrade. I don't want to make the switch, then find out it will cost hundreds to upgrade. Your suggestions would be greatly appreciated.

Sorry to say, but DIRECTV will not give a new subscriber the very low priced customer retention deal on the HD DVR. That deal is reserved for existing good customers.

You can find a better deal than $499 after rebate, but I don't think I should post a where.

Currently NY enjoys al four networks in HD through the DIRECTV dish at no additional charge. You will love DIRECTV and their HD DVR.

-Robert

taz112770
09-22-2005, 04:19 PM
wonder if i should call dtv retention and say im being installed on monday and they charged me 499 and now i hear of others getting it for 299

kjd
09-26-2005, 10:26 AM
i called and ordered the hr10-250 on 08-25. no great deal except 299.99 with 100 rebate. asked for sat. installation. first date available 08-24, afternoon. installer called @ 11 am and said he had no one in area, but could reschedule for wed. i do not need to take day off work to sit @ home wait for D*. installer had attitude that he was doing me favor. call D*, they confirmed with installer that they were not showing up. canceled order with D*. @ 3pm installer showed up! when he found out that i had cancelled, he left, pissed that he wasted his time. and why are we giving our money to D*?

de2000
10-10-2005, 10:10 AM
Is any of these deals still going on?

lizardhowson
10-10-2005, 08:28 PM
Is any of these deals still going on?

I believe this offer is no longer available. I have not read any posts where someone got the $299 deal recently.

Try Ebay. I got a new HD DVR for $499 (shipping included) about a month ago (I didn't want to use the $100 rebate and commit myself to a 24 month contract)

mrbrent
10-10-2005, 11:25 PM
I just finished my best arm twisting with dtv and the 299 deal is no more. He told me they had so many callers and he said he went on line and saw all the threads referring to the 299 deal that they can't do it anymore. I asked to speak to a supervisor and got the same answer. They gave me 6 mths showtime and $10 per month off my current packages and 3 months free HD package or $5 dollars off for 6 months which works out to be about the same. With the new sat. going online today the F1 that in the next few weeks many more HD channels will come on line. He also told me that some may be in 1080P. He also told me that when the mpeg4 receivers come out they will replace mine for free and the new box will be sold for eight to nine hundred dollars. He did mention that with the HD DVR comes a HDMI cable and a set of composite video cables worth about $300 which I can appreciate as I just bought one for about $119.00. I didn't get the best deal but they are installing on Sat.

dgartin
10-12-2005, 09:40 PM
I found the direct number for Direct TV'S Customer Retension line on Ebay. So tonight I called in and told the operator that I wanted to cancell my service because I was switching to Comcast. They asked me why and I told them that I could not afford the $600 price tag on the new HD Tivo Unit. They then offered me the new HD Tivo for $499 with a $100 rebate. I told them I was not interested. I then mentioned the $399 price with the $100 rebate. After a short pause. The Customer service represenative agreed. In addition he agreed to take $5 off the monthly HD service for 6 months. He also offerd me an additional Tivo unit with out HD for $100 with a $100 rebate. The only down fall is I had a one year commitment and I had to agree to a two year commitment. :yippee: :yippee: :yippee:

spiderweber
10-12-2005, 10:03 PM
:yippee: Yeah, the 200th reply!!!!! :hithere: :D

Smthkd
10-13-2005, 12:31 PM
:yippee: Yeah, the 200th reply!!!!! :hithere: :D
Darn 201 & 202!:(

mac_in_ohio
10-15-2005, 09:23 AM
I helped my neighbor get the 299 deal yesterday, so I can confirm that the deal is still possible.

The CSR said the 299 deal was no longer in effect, however, she was able to set the price at 499 and apply a 200 instant credit to the bill.

This deal aslo included a 100 mail-in rebate, 5 off HD programming for 6 months and free showtime for 6 months.

mrmike
10-15-2005, 04:33 PM
hey mac in ohio can ya tell us what you did to get the 299.00 deal


thanks

mac_in_ohio
10-16-2005, 09:27 AM
hey mac in ohio can ya tell us what you did to get the 299.00 deal


thanks
I had my neighbor use the "i'm thinking of switching to cable" scenario and emphasize the price difference was worth staying with DTV if he could get it at the 299 price - but it would not be worth it at the 499 price. The CSR asked where he heard about the 299 offer and he reference his neighbor (me). He was transferred around a few times but eventually received a CSR who could authorize the 200 credit.

That was it - nothing too fancy.

BabyFett
10-16-2005, 01:48 PM
$299 or not. Has anyone had D* also install their OTA antenna and how much extra did that cost you?

biggie4852
10-16-2005, 02:55 PM
[QUOTE=BabyFett]$299 or not. Has anyone had D* also install their OTA antenna and how much extra did that cost you?[/QUOTE

Call D* about a DVR was quote $649.00-$100.00 rebate and (CSR) sorry we can't get it any cheaper good bye. I'am currently looking on ebay and about to bid on a new D* HD-DVR. My question is will D* install a customer DVR or do they only install what the sale you direct. I was told you will need a second line in to the DVR for it to record. Is this correct or can I just use a splitter at the wall jack?

DTV TiVo Dealer
10-16-2005, 03:17 PM
Here are the answers to your questions:

1. DIRECTV will only install what they sell you.
2. You do not need the second coax feed to record. The second coax is option to the basic operation, it add the ability to have the second tuner, so you can record one show while viewing another live channel, or record two different channels at the same time, watch either or a third previous record show.
3. You can not split a DIRECTV cable to get a second feed; each coax feed must be an home run form the dish or multi-switch.

If you are going to be a new subscriber to DIRECTV you should consider buying all of your equipment from a authorized dealer of your choice.

If you already have DIRECTV service I also recommend an authorized dealer. Check on-line to find your best deal. Some on-line dealers have special forum discounts.

-Robert
[QUOTE=BabyFett]$299 or not. Has anyone had D* also install their OTA antenna and how much extra did that cost you?[/QUOTE

Call D* about a DVR was quote $649.00-$100.00 rebate and (CSR) sorry we can't get it any cheaper good bye. I'am currently looking on ebay and about to bid on a new D* HD-DVR. My question is will D* install a customer DVR or do they only install what the sale you direct. I was told you will need a second line in to the DVR for it to record. Is this correct or can I just use a splitter at the wall jack?

cmoore44
10-16-2005, 07:18 PM
Yes, I was able to work the deal thru Customer Retention and had my install scheduled for yesterday. When the installer arrived, it became clear that he knew MUCH less about HD than I did and did not even know how to integrate my already set up OTA antenna with the HD DVR (he tried to convince me that the HD locals were available via satellite and I live in Columbia, MO -- not likely). He also clearly did not want to run the 2nd cable line. I know it was not a DIRECTV employee but I am VERY disappointed that they would work with installers that do not know what they're doing. I was afraid he would mess up my setup (57" Hitachi, Samsung SIR-T360, and OTA antenna) and was annoyed enough that I cancelled the transaction. DIRECTV was apologetic but I cancelled the HD DVR and hope maybe they will give me an even better price to keep my business. May have to shop around for other HD options but it appears D* is one of the better options out there.

gruffwolf
10-17-2005, 07:54 AM
Got the DVR deal yesterday. $499 -$100(instant credit)-$100(mail-in rebate)-$20(per month for 6 months)= $179

Definitely had to deal with the retention department for this, the other three operators I talked to all said $699 for the DVR.

mbflora
10-18-2005, 03:32 PM
Ordered the HDTV today and decided to try and see if I could get the deal as well for the HD-DVR. First try-no luck $699.00 no better, second try $499 - 100 Mail in, third try got to another dept. $299 - 100.00 mail in. Woo Woo.. gotta love it. Thank you to whomever started this. The extra money will be used for more new stuff.

: :cool:

BabyFett
10-19-2005, 05:04 PM
Finally made the decision to sign up for the HD Package and had customer service connect me to Customer Retention and told them about the great deals I've been hearing people get and here's what I got...

The $699 HD DVR (including OTA antenna installation) discounted down to $599, plus the $100 Mail-in-Rebate and a $150 Credit on my next D* bill. In addition when she realized I lived in L.A. she told me not to bother with the OTA antenna because my locals will stream through the dish in all their HD glory (minus WB & UPN which I NEVER watch, but will be part of the MPEG4 package in 6 months anyway) so she slashed it another $50 for a grand total of $250. Plus she gave me $5 off per month on the HD Programming Package for the next six month. I had to ask for this. I also asked for Showtime and she told me not to push it. But she offered to have the tech do any additional wiring for free. There was a 1 year committment for the programming and a 2 year committment for the DVR ($300 early cancelation fee less $12 each month I keep the DVR in service.) And she also assured me that current D* HD subscribers would be upgraded to the new MPEG4 equipment for FREE (that includes a new DVR if necessary, but she thought my DVR might be the newest generation HD 10-250 and could have MPEG4 capabilities already in place. I doubt that.) She also said that a press release would be coming out soon that confirmed the free upgrade for existing HD customers and that we would be the early recipients of the new technology. Anyway, the offers are still out there for the asking.

mike_augie
10-22-2005, 01:04 PM
:mad:

called d yesterday 2 times been a subscriber for 3 years ask for retention dept. and tols them that I was looking for a better deal and that my local cable was offering a great deal on new sign ups and all they would offer was 50.00 off 450.00 that was quoted to me at first??? any body have any suggestions to help a newbe to me out I have a 48 inch scenum hd and would love to get it going on hd have a phillips tivo now but would like to get in on the 100.00 rebate and get in on the upgrade on the ne mpeg4 for customers that all ready have hdtivo before price goes out of site with the new mpeg....any help would be app. thanks

KnickFanatic
10-22-2005, 06:34 PM
Well it took me about an hour and a half to get this promo price for myself and I think I did Ok.. I did not squabble about the exact $299 deal but got it down to an acceptable level. Price for me was as follows:

HR10-250 $499
Instant Credit ($150)
Mail in Regate ($100)
Free Tivo 3mos.
Final Price $249

Not bad for acting on this so late. Actually I'm still a little bothered that this came out so soon after I purchased my H-10 but this gives me more reason to go buy another HD tv.

Thanks for the long thread and the continued deal D*

BabyFett
10-22-2005, 09:07 PM
:mad:

called d yesterday 2 times been a subscriber for 3 years ask for retention dept. and tols them that I was looking for a better deal and that my local cable was offering a great deal on new sign ups and all they would offer was 50.00 off 450.00 that was quoted to me at first??? any body have any suggestions to help a newbe to me out I have a 48 inch scenum hd and would love to get it going on hd have a phillips tivo now but would like to get in on the 100.00 rebate and get in on the upgrade on the ne mpeg4 for customers that all ready have hdtivo before price goes out of site with the new mpeg....any help would be app. thanks
450-50-100 rebate = $300 which is pretty close to what everyone else is getting ($299). I got $50 less because I don't need an OTA antenna in L.A. since the locals come thru the dish itself. Take the deal!

chrpai
10-22-2005, 09:12 PM
The $699 HD DVR (including OTA antenna installation) discounted down to $599, plus the $100 Mail-in-Rebate and a $150 Credit on my next D* bill. In addition when she realized I lived in L.A. she told me not to bother with the OTA antenna because my locals will stream through the dish in all their HD glory (minus WB & UPN which I NEVER watch, but will be part of the MPEG4 package in 6 months anyway) so she slashed it another $50 for a grand total of $250.

$599 - $100 - $150 - $50 = $299 not $250. Previously people were getting it for $299 - $100 ( $199 ) so it doesn't sound like you got the same deal that people have been getting.

BabyFett
10-23-2005, 10:23 AM
$599 - $100 - $150 - $50 = $299 not $250. Previously people were getting it for $299 - $100 ( $199 ) so it doesn't sound like you got the same deal that people have been getting.
My bad. They must've discounted it to $549. All I know is that my final cost after the $100 rebate was $249 which is pretty damn close to $199 (which no one seems to still be getting anyway) so I was pretty pleased and think this guy should just bite the bullet and get the system for $300.

mike_augie
10-26-2005, 07:55 PM
well got it done (finally)....called tonight and talked to customer retension department and here is what I got 499.00 starting price came down to 399.00 plus 100.00 mail in rebate so 299.00 plus 5.00 off for hd programing and 3 months showtime free and free install on moving my phillips tivo to the other room. And told me that I would get the free upgrade to the mpeg when they come out in about 4 months??is what he said..

mrmike
10-26-2005, 08:18 PM
i have called twice and have not got them to budge from the 499.00 price with 100.00 mail in rebate what the H*ll can i do i need hdtv

juvenile
10-26-2005, 09:27 PM
Keep trying, play dumb (don't mention a thread like this one), and compare D* component prices to the local cable company's. After an earfull, you'll get the $299 price or less....then keep asking for more! They will give service away like it's nothing.

Also, make sure you are talking to "Customer Rentention".....I assume you are a current customer???

rtv
10-28-2005, 08:23 AM
800-600-8977 no longer works!! is there a new one?

BabyFett
10-28-2005, 08:44 AM
Just ask to be transferred to Customer Retention. The CS direct line (no waiting, no holding) is 800-266-4388.

jerrybsal
10-28-2005, 09:57 AM
For those wondering if the offer is good, I got my unit for 199.99 about 2 months ago. My neighbor called last night and the first person he spoke to offered the HD tivo for 299 plus 100.00 rebate. They also told him they could mail him the unit to install himself or pay 30.00 to have them come out to install. I did not have the option to do this they came out and installed for free. So keep trying to get them cause they will do it. He has been a customer for 4 years but never HD.

rtv
10-28-2005, 09:57 AM
800-824-9081

rtv
10-28-2005, 10:25 AM
all said and done: dvr-250 ,dish,install, 50% off monthly hd for 6mo.
179.00 you have to love dtv!!!!!! nice folks too!

allisons006
10-28-2005, 06:46 PM
How much did you have to pay upfront? I called in and they told me I had to pay the $499 by credit card first....

mrmike
10-28-2005, 07:16 PM
well tried again today but they wouldnt budge from the 499.00 was on the phone for an hour and got the guy to admit that if a was a customer for ten years years and had the best programming package he he could do it. but since i have only been with them for a year and a half he woudnt work with me he said i was to much of a risk even though i would have to sign a two year deal IMagine that... so if u have to talk to the A hole Matt at *D* tell him to *F* off he even gave his rep nuimber so go figure

pmarcos
10-29-2005, 10:31 AM
After missing the boat on the $199 deals I decided to take the plunge yesterday. I called the regular 800-DIRECTV number and simply said, "I'm looking to upgrade my system to an HD-based one. I've spoken to Comcast and their offer is very good so I'm considering switching. I'd like to talk to somebody about what options and promotions DIRECTV has to compete with Comcast's." The gentleman put me on hold for a couple minutes and then transferred me to "somebody that can explain all the promotions". I assume this was the retention dept. but I didn't ask.

The next person I talked to launched into a "here's why D* is better than Comcast" which I politely listened to. He asked how much Comcast was charging to install and I said it was free (I hadn't actually talked to Comcast). He then offered $499 - $100 rebate and 3 months free HD programming. I continued to hem and haw and asked about local HD channels. He said they'd waive the $50 OTA antenna fee. I asked about the 2 year commitment and said that with Tivo going away that I wasn't sure I'd be happy with their DVR service. Finally he offered $100 instant credit, $5 off regular programming for a year, 6 months free SHO, 6 months HBO @ $2 / mo. He also credited $15 for shipping.

So in the end it cost me $299 for the HD-DVR, OTA ant. not to mention the ~$100 in programming savings. I had already requested a waiver for HD locals and got ABC and FOX. I'm happy. :)

Thanks to all in this forum, the info I've gotten here so far has been invaluable.

leevitalone
10-30-2005, 02:54 PM
well tried again today but they wouldnt budge from the 499.00 was on the phone for an hour and got the guy to admit that if a was a customer for ten years years and had the best programming package he he could do it. but since i have only been with them for a year and a half he woudnt work with me he said i was to much of a risk even though i would have to sign a two year deal IMagine that... so if u have to talk to the A hole Matt at *D* tell him to *F* off he even gave his rep nuimber so go figure
wrong approach dude! call, and ask for retention. tell them you were sent by a CS rep cos you want to close your accnt. they ask y? and tell them the truth! people at HD forum are getting a deal. so dish net will give u a dvr free! and you are unhappy with treatment. this will work!! DO NOT threaten or fight!! good luck.!

biggie4852
10-31-2005, 12:29 AM
wrong approach dude! call, and ask for retention. tell them you were sent by a CS rep cos you want to close your accnt. they ask y? and tell them the truth! people at HD forum are getting a deal. so dish net will give u a dvr free! and you are unhappy with treatment. this will work!! DO NOT threaten or fight!! good luck.!
The offer i got was a HD DVR for $499-100-100 rebate, plus 14.95 shipping. Then she chip in with 6 month HBO and Showtime for $2.00 buck a month plus $3.00 credit on total choice which halved the $5.99 tivo fee. But I then asked about Mpeg-4 box and what happens then to existing box. I was assured it would be a free upgrade for existing HD D* plus she said you may want to wait until next year there might be a price cut coming hint hint. I told her I'll wait untill then. So now she said how about regular DVR for 8.00 tax and 14.95 shipping free installtion and three month free service I said sure why not. Seem like a good deal to me and if price come down in 06 then I buy a HD DVR.

Sport73
10-31-2005, 09:24 AM
I called twice yesterday...

The first attempt yeilded a "take it or leave it" approach from a nasty lady in the Customer Retention department. After much debate, she finally offered me $499 - $100 credit - $100 rebate. I wasn't happy since so many here had done better and I have been a long time DTV subscriber.

The second call was much more pleasant. A spoke to Heather (who was great! Not just from the standpoint of giving me a better offer, but because she was kind/respectful and consistently said they didn't want to lose my business, which is what a Retention rep should do!). After some discussion, she offered me $499 - $200 credit - $100 rebate. The only problem with that deal was that they still required $15 in shipping AND a visit from a technician to set it up. Since I already have the necessary lines, OTA antenna etc., and since I'm in South Florida and there are MANY people waiting weeks to get regular service restored, it seemed greedy and stupid to get myself on a call list just so a tech could drop off a box.

SO, I offered to pick it up at retail myself if they would still honor the offer. She agreed and I hurried out to Best Buy. Granted, I paid $100 more at BB, but less shipping the difference is only $85 and I( got my unit right away rather than waiting weeks. I considered getting a cheaper unit ($475) off of ebay, but the impatient side of me wanted it NOW.

After returning and getting everything set up, I called to activate and then they transferred me to apply the $200 credit. So, all in the unit will only cost me around $299 and I got it the day I ordered. Not bad.

Heather also hinted that other deals would be coming in November, and that perhaps the locals would be coming to other markets sooner rather than later...

lizardhowson
10-31-2005, 12:01 PM
The offer i got was a HD DVR for $499-100-100 rebate, plus 14.95 shipping. Then she chip in with 6 month HBO and Showtime for $2.00 buck a month plus $3.00 credit on total choice which halved the $5.99 tivo fee. But I then asked about Mpeg-4 box and what happens then to existing box. I was assured it would be a free upgrade for existing HD D* plus she said you may want to wait until next year there might be a price cut coming hint hint. I told her I'll wait untill then. So now she said how about regular DVR for 8.00 tax and 14.95 shipping free installtion and three month free service I said sure why not. Seem like a good deal to me and if price come down in 06 then I buy a HD DVR.

Posters are crying out to get the HD Tivo for $299. This guy gets it, then wants to wait until 2006 to get a better deal.

We spend (at least I did) thousands of $$$ for a state of the art HD TV. $299 for a HD Tivo which cost $1000 up until May or June of this year. I just don't get it ??????????? :confused:

biggie4852
11-01-2005, 02:40 AM
Posters are crying out to get the HD Tivo for $299. This guy gets it, then wants to wait until 2006 to get a better deal.

We spend (at least I did) thousands of $$$ for a state of the art HD TV. $299 for a HD Tivo which cost $1000 up until May or June of this year. I just don't get it ??????????? :confused:
HD DVR is not that big a deal for me. I watch some sport on weekend and MNF in HD. My wife wanted a DVR for CSI and L&O because of her hours of work. I am really not feeling the bug to get HD DVR.. As a matter fact that 3K TV in our living room is watched a lot less than the LCD in the den or the big screen in the bedroom. I can wait; no matter what the cost I'll buy it when I want it not because your confusion. :D

GCRoberts
11-02-2005, 02:16 PM
Yesterday I was only able to get Customer Retention down to $349 ($699 - $50 - $200 - $100 ) and 3 mos of free HD. The $50 was for no OTA because I'm installing my own since I don't trust Directv to use the optimal antenna. I called again this morning, this time mentioning that my cable company is offering me $300 to turn in my equipment if I go with them. Initially it sounded like I wasn't going to have any success...but suddenly the rep mentioned another offer (same equipment) where I could get it for $199 ($499 - $200 - $100). I was still able to get the 3 mos of free HD. I think my advice would be similiar to others on here....don't argue with rep....just get what you can....then try again later...negotiating FROM what you were offered most recently. I did mention newsgroups to the first rep, and not to the second. Maybe the idea is NOT to give the best offers to people that they think will go blab (like myself) to the newsgroups.

masmith
11-03-2005, 06:12 PM
I tried two times and they wouldn't give me anything better then $300.

I am kind of frustrated.

They said it's because I am a new customer.

Any suggestions?

lizardhowson
11-03-2005, 09:22 PM
I tried two times and they wouldn't give me anything better then $300.

I am kind of frustrated.

They said it's because I am a new customer.

Any suggestions?

If you got offered the Tivo for $300 and are a new customer, you did well. Most long time customers had to pay $299.

Why are you frustrated ??

masmith
11-03-2005, 11:39 PM
If you got offered the Tivo for $300 and are a new customer, you did well. Most long time customers had to pay $299.

Why are you frustrated ??

Sorry, typo, I actually was offered $400, after a $100 rebate.

cinzano
11-04-2005, 11:12 AM
had to request that they cancel the account to get this, and i was transferred 5 times, but i just got: 299 -100 mail in rebate and -5 off first 6 months of HD programming. they tried to tell me i needed the OTA tuner, but i noted i'm in LA and they already have the channels. so, $199 for the unit and $6 a month for the programming for the first 6 months

lizardhowson
11-04-2005, 09:51 PM
had to request that they cancel the account to get this, and i was transferred 5 times, but i just got: 299 -100 mail in rebate and -5 off first 6 months of HD programming. they tried to tell me i needed the OTA tuner, but i noted i'm in LA and they already have the channels. so, $199 for the unit and $6 a month for the programming for the first 6 months

Cinzano, I seem to remember you indicated you were gonna wait for the new MPEG4 hardware because you believed it might be cheaper.

Good decision to get the HD Tivo now, I love being able to watch HD programming on my time schedule.

Congratulations !! Enjoy that Tivo.

cinzano
11-05-2005, 09:32 AM
Cinzano, I seem to remember you indicated you were gonna wait for the new MPEG4 hardware because you believed it might be cheaper.

Good decision to get the HD Tivo now, I love being able to watch HD programming on my time schedule.

Congratulations !! Enjoy that Tivo.

It will definitely be cheaper.

But the HD DVR MPEG4 has been pushed back repeatedly, now to sometime 2006, so waiting means waiting on my purchase of 50PHD8UK (which i just bought) or switching to Adelphia (i hate adelphia) or giving up my DVR (i love my dvr). So i bit the bullet but, yeah, $199 is going to be about $199 overpriced when MPEG 4 rolls around. If you can wait, my advice is to wait.

The one possibly good thing about getting the current version, is i suspect the new version -- which is made by DTV, not Tivo -- could be buggy at first. as a person who likes the tivo brand, i'm not in any hurry to get a Newscorp version

Pakbackr
11-05-2005, 09:54 AM
I am amazed at how many people want something for nothing. IMO, Tivo HD at $299 is a screaming deal. If you are willing to pay $2,000 or more for a HDTV, why would you be concerned with paying a mere fraction of that for what is essentially the brains of your entertainment center. I reluctantly paid $999 for my HD Tivo because I couldn't wait. Sure, I wish I had saved the $700 that many of you have, but I can't imagine watching TV anymore without Tivo, so I have never regretted what I paid.

Again, I am amazed that anyone would complain about paying for this incredible technology. We, Americans, are the root of many of our own problems. We moan and groon about how companies are sending jobs overseas, yet we demand the cheapest possible prices. I am so afraid that our Wal-mart mentality is going to kill innovation..or at least slow it down big time. :(

cinzano
11-05-2005, 09:58 AM
I am amazed at how many people want something for nothing. IMO, Tivo HD at $299 is a screaming deal. If you are willing to pay $2,000 or more for a HDTV, why would you be concerned with paying a mere fraction of that for what is essentially the brains of your entertainment center. I reluctantly paid $999 for my HD Tivo because I couldn't wait. Sure, I wish I had saved the $700 that many of you have, but I can't imagine watching TV anymore without Tivo, so I have never regretted what I paid.

Again, I am amazed that anyone would complain about paying for this incredible technology. We, Americans, are the root of many of our own problems. We moan and groon about how companies are sending jobs overseas, yet we demand the cheapest possible prices. I am so afraid that our Wal-mart mentality is going to kill innovation..or at least slow it down big time. :(

sorry you paid 999 for it, but .... yeah, that's too much. and 199 is too much when cable companies give it away for free. remember, cable companies have always given you a set top box for free, or close to it. this is simply a set top box with added technology that gets you to watch TV more often, it's a benefit to them as well

Pakbackr
11-05-2005, 11:19 AM
sorry you paid 999 for it, but .... yeah, that's too much. and 199 is too much when cable companies give it away for free. remember, cable companies have always given you a set top box for free, or close to it. this is simply a set top box with added technology that gets you to watch TV more often, it's a benefit to them as well

Nothing is free! The hardware cost is made up in the services. It is the new revenue model of choice. The problem is that companies are so greedy, they want every penny for themselves and haven't yet figured out how to fund the R&D of technology companies like Tivo.

And remember what you are getting for "free" is not "Tivo", but a Tivo-like product that has exploited the technology that Tivo developed in the first place. Tivo's features blow the wantabes away, but for those that don't know any better, the Tivo-like DVRs are hot stuff. If companies like Tivo cannot make a profit, then the technology innovation comes from where?????

cinzano
11-05-2005, 11:26 AM
Nothing is free! The hardware cost is made up in the services. It is the new revenue model of choice. The problem is that companies are so greedy, they want every penny for themselves and haven't yet figured out how to fund the R&D of technology companies like Tivo.

And remember what you are getting for "free" is not "Tivo", but a Tivo-like product that has exploited the technology that Tivo developed in the first place. Tivo's features blow the wantabes away, but for those that don't know any better, the Tivo-like DVRs are hot stuff. If companies like Tivo cannot make a profit, then the technology innovation comes from where?????

The tivo situation is truly unfortunate, i agree.

allisons006
11-05-2005, 02:33 PM
Doesn't the $100 rebate special expire today? I thought you had to purchase the tivo by Nov. 5...also is anyone being asked to put the whole $499 on a credit card upfront? I find this unusual because the first time I called in the told me they would just bill me.....

cinzano
11-05-2005, 04:26 PM
Doesn't the $100 rebate special expire today? I thought you had to purchase the tivo by Nov. 5...also is anyone being asked to put the whole $499 on a credit card upfront? I find this unusual because the first time I called in the told me they would just bill me.....

no price ever really expires with DTV, it's just sales talk

allisons006
11-05-2005, 09:49 PM
Right, but did you have to pay upfront the whole $499?

BabyFett
11-06-2005, 10:10 AM
I didn't have to pay any of it up front. They billed me the $499 and then gave me an instant service credit on that same bill for $150 so I only had to lay out $350.

But going back to the previous argument, I think you guys are crazy if you think $199 or even $299 isn't a bargain. I considered going to Adelphia, but the price per month was about the same, but the quality there was abysmal and their "free" DVR holds "up to 10 hours of HD content." 10 hours?!?! I'd have that filled up in a day. The TiVo box is far superior in capacity (30 hours HD or 200 in SD) and the technology is far better than their Moxie box. And if you think you'd get a better deal from D* by waiting and not upgrading, you're crazy. They ain't gonna give you their new HD box for $199. But also, who cares if they do? The image in MPEG4 is gonna be more compressed and have more potential for artifacts. It's not gonna have TiVo's brilliant interface. And adding locals (the only thing they're currently thinking of adding for the time being) isn't much of prize if you've already got an OTA antenna working or you live in a market that already gets the locals. I for one plan on keeping my HD TiVo for as long as D* broadcasts in MPEG2 which will probably be a loooong time.

cinzano
11-06-2005, 10:34 AM
And if you think you'd get a better deal from D* by waiting and not upgrading, you're crazy. They ain't gonna give you their new HD box for $199. But also, who cares if they do? The image in MPEG4 is gonna be more compressed and have more potential for artifacts.

Well then, the CEO of DTV must be "crazy" too, see below.

Here's an out-of-date report from way back in May. Even then they were saying they're going to do a lease option (meaning, paying a few bucks a month for a box, just like with a cable company) and talking about receivers purchase rates being 250 to 275 -- and that's just MSRP, like $699 is for it now. They've been quickly trying to get their MSRPs down to that level on the exisiting equiptment to compete with cable. Since they haven't made their goals for rolling this stuff out yet, the market pressure is only increasing as they're falling behind.

From what i'm told, the interface is nearly identical to Tivo.

As for MPEG4 = more artifacts, that's not true, unless DTV allows it to be true. MPEG4 could result in better picture quality or worse, depending on how much bandwidth they allocate to each channel. But the process itself does not degrade PQ any more than MPEG 2. Given accusations of "HD Lite" i suspect DTV will try to make the PQ better, or stay the same.


DirecTV to Offer Lease Option on New Receivers
933 words
3 May 2005
Warren's Consumer Electronics Daily
Volume 5; Issue 85
English
(c) Copyright 2005 Warren Publishing, Inc. All Rights Reserved.

Long a proponent of customers owning satellite receivers, DirecTV will start offering leases on a new generation of set-top devices equipped with PVRs and MPEG- 4-based HD tuners this year, CEO Chase Carey told analysts in an earnings conference call Mon. Competitor EchoStar has long offered a lease option.

DirecTV's decision to enter the market was driven by the incorporation of more advanced features into its receivers, said Carey, who didn't release details on the lease agreements. Also expected to be offered with a lease is the new Home Media Center receiver/PVR designed to allow viewing of programming on multiple TVs in the home. "We're moving to a box retention program and we do believe with the more advanced boxes with PVRs and HD, that it makes sense for us to recover and redeploy them," Carey said. "We have a plan in place to recover equipment and get reimbursement for it."

The arrival in fall 2005 of MPEG-4 equipped receivers is expected to coincide with HD delivery of local channels in 12 markets from the Spaceway-1 satellite launched to 103 degrees W. in April. The new receivers will be priced at $250-$275. DirecTV expects to convert over 12 months its 500,000 subscribers that receive HD programming to the new hardware.

raydi
11-06-2005, 03:46 PM
I just got off the phone with dtv and they stated that you all are causing them problems. This deal expired 3.5 months ago and they would only offer me the hd tivo at 549, and i'm switching over from dish network. I'll stick with DN for now.

BabyFett
11-06-2005, 05:57 PM
I just got off the phone with dtv and they stated that you all are causing them problems. This deal expired 3.5 months ago and they would only offer me the hd tivo at 549, and i'm switching over from dish network. I'll stick with DN for now."We all" are not a problem. "We all" are already customers and because we've been loyal the 3.5 month old deal still rages on. I got mine for $249 last week. And if they offered you $549 then you're being suckered. DirecTV's current new customer offer for the HD TiVo is $499 without the need for a mail in rebate. You can check out the offer here... http://www.directv.com/DTVAPP/hw/ProspectOffer.jsp Also, my friend just switched from Adelphia yesterday and they offered him $399 plus the hundy rebate. Try again, bro.

BabyFett
11-06-2005, 06:03 PM
As for MPEG4 = more artifacts, that's not true, unless DTV allows it to be true. MPEG4 could result in better picture quality or worse, depending on how much bandwidth they allocate to each channel. But the process itself does not degrade PQ any more than MPEG 2. Given accusations of "HD Lite" i suspect DTV will try to make the PQ better, or stay the same.

The new receiver he talks about in the press release is for the non-TiVo box they're rolling out in Detroit now. And it's been widely discussed here and in other forums and proven by many Detroit area residents that MPEG4 risks a higher chance of artifacts. And from Detroit friends I've heard that currently the PQ isn't as good as their OTA. In L.A. I find the locals that come thru the dish to be better than the OTA. So I'm not looking forward to the change at all.

masmith
11-06-2005, 06:48 PM
I am not having any luck, are there any tricks that I don't know?

md0110
11-07-2005, 08:33 AM
masmith,

No real trick to it. I registered to this forum only to today to post my experience in doing this:

Called Directv on Saturday (11/5/2005) and said I wanted to get into HD, but that it looked likethe lowest-cost way to make the shift was to jump ship to Dish Network or cable. Right away the rep politely said, "Let me switch you to someone who can make you a better offter than I can."

I got switched to... the Installation Department (!). So, I 'splained myself again and they got me transferred to Retention. The rep there was personable and I didn't have to go to the point of threatening to cancel. His first Offer was assentially $400 for the HR120-250, but then I said I had friends who were with Directv longer than me, and were getting a better deal. So he sifted through his stuff for a second and came back with:

Basix Box Price: $549
Instant credit: -$150
Rebate: -$100

Total: $299

and the six months discounting off the rates of TiVo and the HD package for a net of another $60. He also offeredthe HBO/Showtime discounts that others have described here, but I passed on them since I don't subscribe to them and don't need them.

Oh, yeah: got the OTA antenna and free installation, too.

No raising of voice or sabre-rattling necessary. And it was the first retention rep I spoke to. For a 14-month subcriber and a net price of entry of $239, I went for it. Had to commit to 2-years, but with the above deal, I don't plan on going anywhere.

On last thing: He couldn't promise the free switchout when MPEG-4 comes around, but essentially said that he thought that their HR10-250 buyers would be "treated well" for swtiching out for MPEG-4. We'll see. Also, he couldn't offer anything on when new HD channels (neither locals nor networks) would become available.

So, for me, just politely stating the case was what worked.

masmith
11-07-2005, 09:23 PM
Thanks guys!!

This was my 6th try, I got one for $299 with install and the OTA antenna, and 3 months of HD package for free (I don't want the movie channels anyways).

:)

Swede Johannso
11-10-2005, 08:39 AM
Anyone try this deal recently? Looks like the rebate deal ended on Nov. 5th?

Anyone try and get 2 HD Tivos?

dzyngwmn
11-11-2005, 11:42 AM
I am still waiting on it...... I mailed it back in Sept. I called D* at least three times trying to find out if they even got it. Finally, I get an envelope from them this week. Was it a check? No! It was another rebate form. I called and they never got the first one I sent. All those times I called and they never once bothered to inform me that they didn't get it. They just kept blowing me off. The only reason I keep them is because of Sunday Ticket.

RoBoCoP
11-12-2005, 05:47 PM
I just made my first call after pondering this message I first saw a month ago :)

They offered the HR10-250 for $399 and $20 off my bill for first 6 months (I am on the highest package), however with the $10.99 upcharge for HD this is only a $54 savings on my bill over 6 months for a bill that is currently $126 a month (lots tv's).

They offered the standard HD receiver for $99 ($100 off) and also offered to switch out all of my old receivers to newer receivers for free.

Not enough. I really may switch to Comcast. They offered 50% of my bill for the first 6 months which makes it a $50 + $10 (HD) or $60 a month ($360 savings).

In case anyone wondering, I have been with DTV for 7+ years :(

RoBoCoP
11-12-2005, 06:21 PM
2nd call:

$499 (HD Tivo)
$150 instant credit toward unit
$100 rebate (must still be in effect)
unit: $249

Plus:
$20 off monthly bill first 6 months
3 months free HD
Free install (I asked could I just install and they said yes)
Replacement of 2 of my really old receivers FREE
They couldn't offer me free programming as I already have the max :(

Now this is a better deal. I actually found a HD Tivo unit local here for sale (new in box) from an individual for $250 so I asked what if I just "pick up" a unit, what is the deal then?

They stayed on the $120 off ($20 per month, 6 months), 3 months free HD, 2 receivers replaced free of charge.

She said they would leave the info in the computer (and she had the previous call info in) while I decide.

Funny thing is that I was actually calling back to cancel and switch to Comcast.

If anyone was wondering Comcast offered me:

$500 instant credit ($25 per month of $96 monthly platinum service, $71 per month)
$9.95 monthly on first HD PVR, 2 others waived for 6 months (worth $120)
$29.95 x 3 HD DVR installation charges FREE (worth $89.85)

So monthly same package + on demand goodies, (3) HD DVR's would be $81 per month for first 6 months, then $101 after until I eat up the $500 credit over 20 months and then it would be essentially same price on the 21st month (DTV is $136 for same with $8 insurance coverage, 6 receivers/3 of which are Tivo dual tuner).

Also cablecard fee was waived (my Sony can use this) worth $15.95

mahalmj
11-13-2005, 04:12 PM
After reading several responses to the $199 HD DVR upgrade etc. I decided to give it a try yesterday.

The first Cust Retention person didn't know anything about it, however proceeded to give me some discounts that resulted in a net cost of $354 for the receiver, dish, install and handling (normally $712). I had to "Play it up" to get this deal and suggested that I was looking at Comcast etc."

I told the CR person to go ahead and process the order. I thought it was a good enough discount. The CR asked me if she could put me on hold for a few minutes while she processed the order, I agreed.

Just as she came back on the line we disconnected. I waited 10 minutes for her to call me back with no success.

So ..... I called DirecTV again and made it through to a different CR person. I explained the disconnect with the previous CR person etc.

He kept it real short ..... Said he could credit my account $200, sell me the HD DVR for $499, and I will get a $100 rebate. A net cost of $199 for the whole setup. It will be delivered next Tuesday.

Pretty cool!

allisons006
11-14-2005, 12:38 AM
Yeah, I've been working on it for months and finally I gave in and signed up...mine will be delivered next week. I got unit for $299. $100 mail in rebate, 6 months free HD, 6 months free HBO ($120 in savings) and free OTA antenna set-up. Not too bad but I wanted $100 instant credit so I didn't have to pay sooo much upfront on my bill.

drock912001
11-14-2005, 01:04 AM
I got the hook-up about 2 months ago.DIRECTV offered the hd package free for 6 months,plus HBO & Showtime.I didn't care for the movie channels but I wanted hd programming.Timewarner offerd me half price on everything for 18 months if I switched over.So before I made the plunge dish or cable I had to research.The more hd channels added the more bandwidth is neeeded.Cable is limited in that regard since they use cables to transmit.Hd is bandwidth hog,so for all the deals cable compnies offer you'll pay down the road.They'll have compress signals to offer more channels.Just think about.

leevitalone
11-16-2005, 03:39 PM
I am still waiting on it...... I mailed it back in Sept. I called D* at least three times trying to find out if they even got it. Finally, I get an envelope from them this week. Was it a check? No! It was another rebate form. I called and they never got the first one I sent. All those times I called and they never once bothered to inform me that they didn't get it. They just kept blowing me off. The only reason I keep them is because of Sunday Ticket.
Dude! you need to speak with the proper dept. call and get customer retention, tell them you want to cancel and go to dishnet. they will want to know, and tell them about the problem. This will get one of 2 things done. free programming or/and results! do not threaten them! or be rude! Miss Manners gets it done not ass-mad wiseguys!

Viktah420
11-25-2005, 04:02 PM
I called to get the HR10-250 at the end of August and I was given the deal for 199 with a hundred dollar rebate. I didn't have a telephone line at the time and they said it wouldn't work at all. I have just installed a phone line to support this, and I called D* back and they gave me the most attitude about how I should have bought it then, and how 3 months is a long time in TVLand. They only offered me 499 w/ 100 dollar rebate, and then 20 dollars off my bill for 6 months, this does not even come close to my original offer. Any ideas out there?

PHUNBALL
11-25-2005, 04:39 PM
I called to get the HR10-250 at the end of August and I was given the deal for 199 with a hundred dollar rebate. I didn't have a telephone line at the time and they said it wouldn't work at all. I have just installed a phone line to support this, and I called D* back and they gave me the most attitude about how I should have bought it then, and how 3 months is a long time in TVLand. They only offered me 499 w/ 100 dollar rebate, and then 20 dollars off my bill for 6 months, this does not even come close to my original offer. Any ideas out there?

I talked to someone today that was very helpfull. He gave me the HDDVR for $499 with a $100 instant rebate and a $100 mail in rebate for a net cost of $299. He also gave me 3 months free of HD service and Showtime and HBO for $1 each for 6 months...

He is also going to have the Installer relocate my current SDDVR to another room for free (includes running the second cable, etc.)...

All I said was a friend of mine called and got a pretty good deal and I really wanted to stay with DirecTV instead of going to my local cable provider, but did not want to shell out $500-$600 for an HDDVR so I wanted to see if I could get a similar deal. He said since my account was considred "Ideal" he could definately help me out...

BabyFett
11-26-2005, 05:38 PM
Best Buy is now offering the HR10-250 for $399 and no committment.

bxgi6064
11-26-2005, 08:08 PM
I look at high def forum from time to time.

I saw the ad in paper and called d*tv to ask about $299 special
since I have been with Primestar and Dtv for 9 years. I got price
of $599 and then someelse gave me price of $ 549. They do not
want to give long-time customers all the freebies that new ones
get. I then call ed back to the retention # on this site and it is now
disconnected.

They promised to call me back about a deal. However, no response.

It makes no sense that they are not being more receptive. Is
there a way to get the new HD dvr, trade in the samsung and 0nly
pay the difference. I am a satellite user for life.

DIRTY BIRD
11-27-2005, 08:20 PM
Hey bxgi6064, I understand where you are coming from. D* should reward us old timers for being loyal. Call 800 824-9081, it is the new retention number...I think we wore the old one out and they (D*) decided to change it. My best advice is to just be professional with them and let them know that you can switch to cable and get a better deal. You should be able to get the HD dvr for like $199 and also some programming discounts. For example, I got the HD dvr for $299-$100 instant rebate and $100 mail in rebate (still waiting on check). I also got $10 off my bill for 6 mos, $5 off my HD package for 6 mos and free Shotime for 6 mos. I just got my deal about a month ago. I was not told that this deal had any expiration date. I believe that the key is determination...if you do not get what you want, just keep calling back until you get a good retention person to help. If all else fails, call and ask for the cancellation department and act like you are going to terminate your service.
HOPE THIS HELPS U!!!

ahmedahmedy
03-20-2012, 04:56 PM
The TIVO unit can function properly without the phone line. However, Directv makes you connect a phone line upon installation. I think the main meason behind this was the access card fraud. But from what I've heard, they've managed to zap most of those anyway. Now their only contention is that you receive "updates", which in my experience are worthless, and guide information. I haven't had a phone line plugged in for months, and my guide goes just as far in the future (two weeks) as it did before.
good point

Masterchin
07-18-2013, 12:19 AM
I can't find any reason to upgrade my current three HD TiVo units. They are not premier but function flawlessly. We even installed a one Tera byte hard drive in are older tivo three. I am really frustrated with my tivo and cox currently. Several channels are not on my Tivo but can be if I had a cable box. My new tv is a Un65f8000 and has 3d but my Tivo will not display the channels. In addition I now have another box and adapter hooked up to my tivo. What ever happened to no boxes, ughhhh.

WestDC
07-18-2013, 04:53 AM
I can't find any reason to upgrade my current three HD TiVo units. They are not premier but function flawlessly. We even installed a one Tera byte hard drive in are older tivo three. I am really frustrated with my tivo and cox currently. Several channels are not on my Tivo but can be if I had a cable box. My new tv is a Un65f8000 and has 3d but my Tivo will not display the channels. In addition I now have another box and adapter hooked up to my tivo. What ever happened to no boxes, ughhhh.

There is No money to be made in that business plan - That's the reason