High Def Forum
Thank you for visiting. This is our website archive. Please visit our main website by clicking the logo above.

What to say to CSR

tase2
08-07-2005, 03:23 PM
I know there are many posts with many conflicting opinions, but my OTA is working like s**t. I can't get NASCAR in HD. I have gone the waiver route and was granted ABC-which is the only network I can get with OTA 100% the time.

I have spent so much $$ on my HR10-250, and my HD package and not to mention the HD Ready TV, that I feel that D* should be able to accommodate me and flick 3 little switches.

So if I were to call D* right now-which CSR should I ask for and what can I say that would give me the best chance of getting the other 3 networks?

ivanl
08-07-2005, 04:44 PM
Before I answer, I have to ask a couple questions. Where do you live (City, State)? Would you be OK w/ getting the HD broadcasts out of a major city (say NY/LA) instead of the locals in your actual area? This will solve you NASCAR issue, but you would lose your true local broadcasts.

tase2
08-07-2005, 05:23 PM
Before I answer, I have to ask a couple questions. Where do you live (City, State)? Would you be OK w/ getting the HD broadcasts out of a major city (say NY/LA) instead of the locals in your actual area? This will solve you NASCAR issue, but you would lose your true local broadcasts.

I live in Wallingford, CT 06492
Between New Haven-Hartford
I know antennaweb says its not that far, but I live in a condo with lots of obstructions.
I know legally I can have an outdoor antenna on roof, but they let me have dish and I don't want to push it.

Yes I would be fine with getting HD from NY. I really don't want to lose my local SD though.

Let me know your thoughts.

Thanks
Mark

ivanl
08-07-2005, 05:59 PM
My solution would require that you no longer get your locals through DTV. You would have to buy it from your cable company (probably about $12/month -- check w/ them for an actual price) or via an OTA antenna. Perhaps an indoor OTA antenna might work for SD locals (even if it doesn't work for HD). If you decide you are OK w/ not getting your locals from DTV, make a post to that effect and I will back channel the solution to you.

tase2
08-07-2005, 06:08 PM
My solution would require that you no longer get your locals through DTV. You would have to buy it from your cable company (probably about $12/month -- check w/ them for an actual price) or via an OTA antenna. Perhaps an indoor OTA antenna might work for SD locals (even if it doesn't work for HD). If you decide you are OK w/ not getting your locals from DTV, make a post to that effect and I will back channel the solution to you.

Ivan we actually already have our locals via cable.

When we went to cancel they gave us a price that combined with the cable modem was cheaper than we were just paying for the modem.

It was just a matter of conveience. I can switch the switch the imput for locals. Please let me know how to proceed from here.

BTW I really appreciate your help.

Mark

ivanl
08-07-2005, 06:38 PM
Check your e-mail