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Dish 722K shuts down

msimard
12-11-2009, 10:23 AM
I recently subscribed to Dish. I have an HD ViP 722K receiver with a Samsung PN50A550 plasma HDTV. The TV is connected directly to the receiver with HDMI cable. I currently only have one TV connected.

Whenever I turn off the TV, the 722K turns off after 5 minutes. It will turn off even if it is the middle of recording something. It won't turn on again even if scheduled. I must first turn the TV on, then the receiver will reboot. So basically we can't record anything unless the TV is actually on.
Dish can't figure it out, even after a technician's visit. They have sent me two receiver replacements so I am now on my third receiver in a month. Problem persists.

Any suggestions?

Mike

Loves2Watch
12-11-2009, 11:31 AM
Connect the 722 to your TV using component cables (red, green, blue) for video and either optical/coaxial digital or analog (red, white cables) for audio. That should resolve your problem and still deliver a great HD picture.

msimard
12-11-2009, 12:18 PM
Thaks for the tip. I will try it this weekend.

But why would the HDMI cable cause this problem?

Loves2Watch
12-11-2009, 12:44 PM
HDCP handshake issues and various other unified remote/equipment control issues.

msimard
12-12-2009, 03:49 PM
UPDATE: It turns out that my power strip that has built in sensor to shut off everything on it after a time. That it senses trickle power and shut everything off in few minutes. When the TV was off, it wasn't enough to keep the receiver powered. I pluggged the receiver directly into the wall and it seems to work fine.

Loves2Watch
12-12-2009, 10:55 PM
UPDATE: It turns out that my power strip that has built in sensor to shut off everything on it after a time. That it senses trickle power and shut everything off in few minutes. When the TV was off, it wasn't enough to keep the receiver powered. I pluggged the receiver directly into the wall and it seems to work fine.

Wow, glad you found the solution and that it was simple. :)