Same Awful expereince with Halstead
sounds like the letter i will write. I am a long time DTV customer paying top $ for top program package. I wanted to upgrade to HDTV with the HD-DVR. On two consecutive saturdays, Halstead did not show up for scheduled appointments - and each time they repeatedly told me on the phone that someone would be there shortly or call me shortly. I wont bore you all with the details except to second what was said in the other post. I got the same story about trucks breaking down, emergencies etc. DTV said that i had 'bad luck" with halstead because these problems usually dont occur. Not so based on the posts here and others ive seen. And i thought cable had bad service -- it was nothing compared to this.