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-   -   Return or not? 3D problem (https://www.highdefforum.com/3dtv-hardware-discussion/151836-return-not-3d-problem.html)

KingUniverse 11-05-2018 05:31 AM

Return or not? 3D problem
 
I just bought a Sony XBR65Z9D, but bought it mostly for the fact it's one of the last 3D TVs available, new in box.

I am having an intermittent and hard to reproduce problem. 3D works fine, or it doesn't. When it doesn't, the upper half of the movie is distorted and has a black band of discoloration and the active glasses "shutter" is seen but is as slow as a heart beat. It's only the upper half of the screen and holding power button om the remote and doing a complete system restart corrects the problem. I've tried two different brands of glasses, it's definitely the TV doing this. Could it just be a bug in the Android TV 3D settings or could it be an LED strip going bad or board and I should exchange it? I'm still within Best Buys 15 days

ImRizzo 11-05-2018 08:08 AM

I would exchange it while you still have the opportunity to do so, sounds like an internal glitch.


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