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Old 08-25-2018, 05:24 PM   #3  
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Join Date: Jan 2016
Location: Janesville, WI. - Go Wisconsin & Packers
Posts: 170

Their remotes sometimes have a hard time getting thru glass doors if hitting the glass just right. The other thing you could have considered is buy a Logitech Harmony Remote at Best Buy or elsewhere.

I am lucky as we have a Regional ATT substation in our city and I e-mail the mgr directly. One of his experienced long time techs lives 4 blocks from our house and have his e-mail also.

I don't understand that you were forced to go to ATT U-Verse? Good Luck.
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