Originally Posted by tcarcio
I had Direct for 8 months before I switched to Dish because of the poor pic quality, Which they kept saying was an uplink problem, and once I changed the pic with Dish was much better so saying that Direct "without a doubt" has better pic quality just is not true, At least in my case anyway.
Nothing is "perfect" Unfortunately you had issues that you did not allow them time to resolve. I started with them in the 90's, had 2 providers, USSB and Directv. It could be you are in a weak area for signals or something was blocking the signal.
I had issues with a local signal and it took weeks to fix, but they did it.
You cannot judge the whole system over one issue.