Originally Posted by jco
I am well past my previous commitment which was for 2 years but I have had my hr20 for like 6 years.
OK, call them, tell them you want to cancel. Why? Because people are getting the 34 free, and they are new cust. What about the loyal customers who have been with you? They will kick you up to retention. It is the job of ret. to keep exsisting. It costs more to get new, than keep old business. Do not accept less. tell them dish said they will give you all sorts of freebies.