Originally Posted by Emil
There are many stories like this just with the names reversed.
I understand that and I know what you mean. I used to be a Ford fan, but the whole 3.8 intake gasket deal ruined my opinion of Ford's customer service. They knew there was a problem with the intake gaskets, but yet only issued a TSB rather than recalled the affected 3.8 engines. When people were taking their 3.8 equipped engines into the shop with the SEL glowing and the OBD II codes showing lean, the Ford service managers got to charge nearly $1,000.00 per repair to replace the gaskets.