FIOS DVR Info Screen during Pause and Playback is unnecessary!

BOCswu · 09-29-2008, 11:53 AM

I'd link a picture with the Info Screen, but I need five posts. Copy and paste the below link and add the dots where they belong.

www prakashandlisa com/comprak/uploads/blog/fios/fios6-thumbnail.jpg

The Info button on the remote is a nice feature, but am I the only one who thinks the Info Screen stays on to long? My count is 6 to 7 seconds. Where it is more of a pain is when you use the Pause button. The Info Screen will stay on until you either hit the Exit button or Play button. Hitting Play starts the 6 to 7 second clock before it disappears. Yes I know you can hit the Exit button and it will disappear. At this rate my Exit button will wear out soon.
There are 2 times when my fingers are constantly hitting the Exit button to cancel the Info Screen.

1. Sporting events. When you just have to see the play again, you use the Skip Back 10 seconds button watch it again. Was he safe or out? Was it a touchdown or not? I don’t know because the Info Screen is showing. I have to go back and view it again and remember to hit the Exit button so the Info Screen will disappear so I can see first base or the end zone. The same goes for game stats that pop up on the screen during the game. You hit pause to view it and the damn Info Screen pops up over it. You have to hit Exit again.

2. Newsmagazine (60 Minutes, etc.) / Reality shows (Survivor, etc.) / Subtitled movie or TV show (Heroes). For the rest of you who don’t like sports and could care less about my number one reason for hating the Info Screen maybe this will sway you. Every now and then during one of the above mentioned shows a texted subtitle is bound to pop up. You hit the Pause or Skip Back button to read it. There is the Info Screen in the way.

I called Verizon to ask them if they could shorten the time the Info Screen stays when you hit the Info button or maybe they could make it a watermark image. The Pause is different because the Info Screen will stay on indefinitely or until you hit the Exit button. My suggestion was to get rid of the Info Screen during Pause, Play, Rewind and Fast Forward and just show a small watermark image of a Pause button on the side of the screen.

The response I got from them was that my complaint was logged. This will not get fixed unless other people complain. If you are also bothered by this call customer service and maybe they will fix it. One can dream.

bugmenot · 09-30-2008, 06:14 PM

Link doesn't work.
http://search.live.com/results.aspx?...-thumbnail.jpg

Scottnot · 09-30-2008, 06:22 PM

As you have already discovered, hitting the Exit button solves the problem.

A much larger target is the "OK" button - it has the same effect of cancelling the Info bar.

As for wearing out the remote - that's a non-issue; if anything goes wrong with the remote, just call Verizon and they will send out a new one for free.

Sorry, I'm not bothered at all by the Info bar feature and see no reason to get all steamed up about what appears to be a rather useful feature with a very simple workaround.

prisaz · 09-30-2008, 06:28 PM

Quote:

Originally Posted by Scottnot

As you have already discovered, hitting the Exit button solves the problem.

A much larger target is the "OK" button - it has the same effect of cancelling the Info bar.

As for wearing out the remote - that's a non-issue; if anything goes wrong with the remote, just call Verizon and they will send out a new one for free.

Sorry, I'm not bothered at all by the Info bar feature and see no reason to get all steamed up about what appears to be a rather useful feature with a very simple workaround.

That's ok, that infobar bothers me too, when you pause or rewind because you need to read something on the bottom of the screen. I think when paused, there is no way to make it go away. So when you hit resume, look quik!

Scottnot · 10-01-2008, 06:34 AM

Quote:

Originally Posted by prisaz

. . . I think when paused, there is no way to make it go away. So when you hit resume, look quik!

Not really - hitting either Exit or OK will close the infobar during the pause.

BOCswu · 10-01-2008, 08:09 AM

Yes I know the link doesn't work. That is why I gave detailed instructions above it. When I get to five posts I'll fix the link. Three to go.

Quote:

Originally Posted by bugmenot

Link doesn't work.

BOCswu · 10-01-2008, 08:40 AM

Scott this is not about hitting the Exit or OK button. This is about the unnecessary Info Screen that shows up across the bottom of the TV when you Pause, Play, Rewind, Fast Forward, Skip Rewind and Skip Forward. If I want to know what I’m watching I’ll hit the Info button or OK button. I don’t need all those other buttons to do the same thing. It is very redundant. If you keep on posting the same answers I’ll have to use your posts as an example of what I’m talking about. But I’m not here to have a fight. I’m here to find out if anyone else is tired of the Info screen popping up during the above actions. A solution would be very simple. Show an image of a Pause button or any of the other actions on the corners of the TV screen.

Quote:

Originally Posted by Scottnot

Not really - hitting either Exit or OK will close the infobar during the pause.

Two to go.

monjul · 10-01-2008, 09:59 AM

Quote:

Originally Posted by prisaz

That's ok, that infobar bothers me too, when you pause or rewind because you need to read something on the bottom of the screen. I think when paused, there is no way to make it go away. So when you hit resume, look quik!

It REALLY bugs me when watching porn!

Seriously, it does remain on way too long and should be user defeatable.

cooter10 · 10-01-2008, 01:26 PM

This also bothers me too.

If want the info bar, I will hit the info button.

09-29-2008, 11:53 AM	#1
BOCswu What is HD? Join Date: Sep 2008 Posts: 3	FIOS DVR Info Screen during Pause and Playback is unnecessary! I'd link a picture with the Info Screen, but I need five posts. Copy and paste the below link and add the dots where they belong. www prakashandlisa com/comprak/uploads/blog/fios/fios6-thumbnail.jpg The Info button on the remote is a nice feature, but am I the only one who thinks the Info Screen stays on to long? My count is 6 to 7 seconds. Where it is more of a pain is when you use the Pause button. The Info Screen will stay on until you either hit the Exit button or Play button. Hitting Play starts the 6 to 7 second clock before it disappears. Yes I know you can hit the Exit button and it will disappear. At this rate my Exit button will wear out soon. There are 2 times when my fingers are constantly hitting the Exit button to cancel the Info Screen. 1. Sporting events. When you just have to see the play again, you use the Skip Back 10 seconds button watch it again. Was he safe or out? Was it a touchdown or not? I don’t know because the Info Screen is showing. I have to go back and view it again and remember to hit the Exit button so the Info Screen will disappear so I can see first base or the end zone. The same goes for game stats that pop up on the screen during the game. You hit pause to view it and the damn Info Screen pops up over it. You have to hit Exit again. 2. Newsmagazine (60 Minutes, etc.) / Reality shows (Survivor, etc.) / Subtitled movie or TV show (Heroes). For the rest of you who don’t like sports and could care less about my number one reason for hating the Info Screen maybe this will sway you. Every now and then during one of the above mentioned shows a texted subtitle is bound to pop up. You hit the Pause or Skip Back button to read it. There is the Info Screen in the way. I called Verizon to ask them if they could shorten the time the Info Screen stays when you hit the Info button or maybe they could make it a watermark image. The Pause is different because the Info Screen will stay on indefinitely or until you hit the Exit button. My suggestion was to get rid of the Info Screen during Pause, Play, Rewind and Fast Forward and just show a small watermark image of a Pause button on the side of the screen. The response I got from them was that my complaint was logged. This will not get fixed unless other people complain. If you are also bothered by this call customer service and maybe they will fix it. One can dream.

09-30-2008, 06:14 PM	#2
bugmenot How can anyone watch standard def? Join Date: Jul 2004 Posts: 16	Link doesn't work. http://search.live.com/results.aspx?...-thumbnail.jpg

09-30-2008, 06:22 PM	#3
Scottnot Progress Not Perfection Join Date: Oct 2007 Posts: 4,020	As you have already discovered, hitting the Exit button solves the problem. A much larger target is the "OK" button - it has the same effect of cancelling the Info bar. As for wearing out the remote - that's a non-issue; if anything goes wrong with the remote, just call Verizon and they will send out a new one for free. Sorry, I'm not bothered at all by the Info bar feature and see no reason to get all steamed up about what appears to be a rather useful feature with a very simple workaround.

10-01-2008, 01:26 PM	#9
cooter10 How can anyone watch standard def? Join Date: Oct 2007 Posts: 17	This also bothers me too. If want the info bar, I will hit the info button.