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FIOS finally arrives in Plano, TX vs Comcast

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Old 08-05-2006, 03:46 PM   #1
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Default FIOS finally arrives in Plano, TX vs Comcast

FIOS TV finally got activated in my area. A few weeks ago we had Verizon out to wire the house for FIOS Internet/Phone, which took a man about 4 hours, and then along came FIOS TV which they just hook into the internet/phone lines and attach to the existing cable in the house. They also added a box at the internet router which creates a network between your computers and the tvs. Not activated yet but soon we are supposed to be able to see pics and hear music from computers to TV on this network.

Comparison to Comcast (which became Time Warner on 8/1). So far... Much newer versions of Motorola cable boxes than Comcast. Same models but with HDMI outputs without a DVR for HD (which Comcast did not offer) and S-video or component for standard Tvs (also not offered by Comcast), nice improvement in pics. Probably also a better feed as it is much stronger and needs no amp. More HD channels. INHD is not offered by Verizon but HDnet and HD net Movies, Universal HD, Wealth HD, and National Geographic HD are added. (19 HD total free plus any premium channels you add).

More boxes and features for the same price as Comcast, at least for the first year.

So, better pics, better and more boxes, more HD, potential network between comp and tvs. So far seems like the switch was a no brainer. Hopefully all will continue to work well.

I just wanted to share my first impressions because I was wondering about all this stuff before I switched.

Last edited by clearday; 08-05-2006 at 03:58 PM.
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Old 08-06-2006, 02:16 PM   #2
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Correction to my above post: The standard TV boxes do NOT have a component video out.
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Old 08-10-2006, 10:52 AM   #3
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Default Fios TV

I am having the full FIOS product line installed next week: Internet, phone and TV. I called Verizon support to find out if the HDDVR STB has an HDMI output. I was told yes and that it is a Motorola M/6412. I downloaded the manuals from Motorola and it makes no reference to an HDMI output.

You say it does have it. Can you confirm and is it a M/6412?

Thanks.
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Old 08-10-2006, 01:21 PM   #4
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The owner's guide they left for my HD box (I don't have DVR) says on the cover that is for both HD and HD DVR boxes QIP6200/QIP64xx series and in the pic of the back panels of both, HDMI out is shown. I am sure it will have HDMI for a DVR as that is how they control copying. They should give you cables for each of your TV's so if you don't have them, don't buy them.

If you have a newer HDTV be sure to go into the cable box menu and select "advanced options" and set the color from "Ypbr..." to RGB. If it works on your TV the color is much better, if not, just go back to the default Yp... setting.
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Old 08-10-2006, 06:45 PM   #5
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Quote:
Originally Posted by Watchinyou
You say it does have it. Can you confirm and is it a M/6412?
No, it is a QIP6416, which most definitely has one HDMI output.
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Old 08-15-2006, 03:24 PM   #6
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Default Toshiba HDTV and FIOStv in Grapevine TX

Just bought a plasma TV at Costco and plugged the HDMI cable directly form the HD-DVR box (motorola, not sure of model number) to the HDMI input on the TV. no problems whatsoever.
I am getting ready to purchase an upgraded A/V receiver. Anyone had any recdent problems w/HDMI passthrough (HD-DVR -> A/V Receiver -> TV)?
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Old 08-24-2006, 09:30 AM   #7
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Default Verizon FIOS Internet and TV installed late yesterday

Verizon finally arrived at about 5 PM yesterday to install my FIOS internet and TV service. I was pleased with the guys doing the install, although it took Verizon three appointments to get to me. There were some extenuating circumstances, however. It took about 5-6 hours to finish the install, so by the time I got to try it out it was getting nearly 11 PM.

First Impressions:

The internet speed is outstanding;five times faster than my cable modem.

TV - Tremendous improvement over Comcast for both HD and SB. The installer handed me six splitters he had removed from the coax, so I was probably receiving a very weak Comcast signal (no amplifiers). The DVR is indeed a QIP6416 with a HDMI output. Very slick and tremendous reduction of cable mess behind the TV. We are looking forward to being able to record one show while watching another. Never could do that with the Comcast single tuner Motorola DVR. I have not completed my survey of available channels or the operation of the STB. Golf Channel is not included in the basic package. I do like how they group the channels and I think there is a way to block out completely, from the channel guide, any channels you do not want to display. I have a second tv upstairs with a regular STB, Motorola 2500. It is not HD or DVR, but with their system I can view shows on this TV that were recorded on the DVR downstairs. I am considering upgrading the STB upstairs to an HD version which costs about $6 more per month.

I am a previous user of Replay TV Model 5040 with commercial advance and that spoiled me. They had a very nice operating system. I doubt the Motorola QIP6416 is going to match up. The remote does not have 30 second advance. Anyone know how to add it?
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Old 09-27-2007, 03:04 PM   #8
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Default Did you know???

I have Fios....Very bad billing,customer service. I want to get out.
Problem is I didnt know and they dont tell you...

The cut the copper wire and replaced it with Fios lines.
You must have Fios..you cant change your mind. Because they cut the wire.
They figure you wont every want to go back to anything but Fios.
They were wrong...think about it.
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Old 09-27-2007, 03:26 PM   #9
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Default Fios terrible

I forgot to mention look at your contract...
small print
You be pretty much stuck with fios forever.

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Old 09-27-2007, 05:34 PM   #10
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Quote:
Originally Posted by Watchinyou View Post
Verizon finally arrived at about 5 PM yesterday to install my FIOS internet and TV service. I was pleased with the guys doing the install, although it took Verizon three appointments to get to me. There were some extenuating circumstances, however. It took about 5-6 hours to finish the install, so by the time I got to try it out it was getting nearly 11 PM.

First Impressions:

The internet speed is outstanding;five times faster than my cable modem.

TV - Tremendous improvement over Comcast for both HD and SB. The installer handed me six splitters he had removed from the coax, so I was probably receiving a very weak Comcast signal (no amplifiers). The DVR is indeed a QIP6416 with a HDMI output. Very slick and tremendous reduction of cable mess behind the TV. We are looking forward to being able to record one show while watching another. Never could do that with the Comcast single tuner Motorola DVR. I have not completed my survey of available channels or the operation of the STB. Golf Channel is not included in the basic package. I do like how they group the channels and I think there is a way to block out completely, from the channel guide, any channels you do not want to display. I have a second tv upstairs with a regular STB, Motorola 2500. It is not HD or DVR, but with their system I can view shows on this TV that were recorded on the DVR downstairs. I am considering upgrading the STB upstairs to an HD version which costs about $6 more per month.

I am a previous user of Replay TV Model 5040 with commercial advance and that spoiled me. They had a very nice operating system. I doubt the Motorola QIP6416 is going to match up. The remote does not have 30 second advance. Anyone know how to add it?
Couple points here. First, yes, there is a 30-second advance on the remote. If you have the newer Philips remote (which you should if you just got installed), then it's the button just to the right of the blue DVR button. If you have the new IMG (which every market is supposed to get before the end of the year) you'll be able to adjust both the advance and jump-back times.

One other point, it sounds like you got set up with the multi-room DVR. I have that too, and I really like it (works like a champ). But it currently only works with the 2500 SD STB being fed off the DVR. You can record HD on the DVR, but you can't feed it out to the other STBs. In fact the HD STB isn't even currently supported in their multi-room service.

As for blocking channels from the guide, yes you can do that... with the older guide s/w. For some reason, with the IMG s/w they got rid of that ability.

As for verde's comments, I can understand he feels jilted, but posting on every thread that fios sucks is just a bit over the top. I posted a response in another thread on the subject you keep bringing up. You are not stuck with verizon for life - you do have options. It's not easy to get back to copper, I'll grant, but Verizon has it in their vested interest to make it easy for folks to go back to copper (with another provider). Otherwise they end up with a redux of the 1996 Telecommunications Act, but the fiber edition. In that bill, phone companies were required to share their copper network. So if Verizon manages your network, and you want to go with say AT&T, Verizon HAS to share their network. It currently doesn't apply to fiber. Verizon doesn't want to share their fiber network (I can't blame them - they're spending billions rolling it out), so it is in their interest to make switching back to copper possible. Otherwise legislatures get involved, and Verizon will be forced to share their fiber.
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Old 10-03-2007, 09:55 AM   #11
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Default copper wire

Thank you for your reply. You sound like a very well informed intelligent person. It is refreshing. But I still
stand on my original thread. I am not trying to dog Verizon
but they really need to be more clear about the copper.
Most people dont have the technical knos how of many of the posters here today. Yes I liked the speed but after I started having some wrong billing problems ,but my beef was with not being clearing informed about the copper.

Verizon like many others have an agenda. Themselves.
It didnt help that one of the technicians stole my router
when i canceled them. I was suppose to ship back my equipment after canceling but guess the tech beat me to it. This in no way means they all have sticky fingers just this one in my case. Left a very bad test in my mouth for Verizon. But my biggest complaint--(back to the cut copper)
thanks everybody for being a soundboard

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Old 10-31-2007, 12:43 PM   #12
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Default Verizon FIOS Internet and TV installed late yesterday

Quote:
Originally Posted by JPL View Post
Couple points here. First, yes, there is a 30-second advance on the remote. If you have the newer Philips remote (which you should if you just got installed), then it's the button just to the right of the blue DVR button. If you have the new IMG (which every market is supposed to get before the end of the year) you'll be able to adjust both the advance and jump-back times.

One other point, it sounds like you got set up with the multi-room DVR. I have that too, and I really like it (works like a champ). But it currently only works with the 2500 SD STB being fed off the DVR. You can record HD on the DVR, but you can't feed it out to the other STBs. In fact the HD STB isn't even currently supported in their multi-room service.

As for blocking channels from the guide, yes you can do that... with the older guide s/w. For some reason, with the IMG s/w they got rid of that ability.

As for verde's comments, I can understand he feels jilted, but posting on every thread that fios sucks is just a bit over the top. I posted a response in another thread on the subject you keep bringing up. You are not stuck with verizon for life - you do have options. It's not easy to get back to copper, I'll grant, but Verizon has it in their vested interest to make it easy for folks to go back to copper (with another provider). Otherwise they end up with a redux of the 1996 Telecommunications Act, but the fiber edition. In that bill, phone companies were required to share their copper network. So if Verizon manages your network, and you want to go with say AT&T, Verizon HAS to share their network. It currently doesn't apply to fiber. Verizon doesn't want to share their fiber network (I can't blame them - they're spending billions rolling it out), so it is in their interest to make switching back to copper possible. Otherwise legislatures get involved, and Verizon will be forced to share their fiber.
The new IMG, just activated in Plano this week, does indeed have a skip or advance feature. It can be programmed for 10 or 30 seconds. However, I have the Motorola DR800 Remote which does not have and advance button. Easy solution...I called Verizon and they will send me a Phillips RC-144 at no charge. Apparently you have to ask for it if you want the advance feature. In my opinion, the 30 second advance is what makes watching recorded or delayed shows so nice. Six presses and you are through a 3 minute commercial break. It is great for speeding through a recorded football game...just the right amount of time to skip the huddle!

I never had the multi-room DVR capability...I think it cost about $17 a month and is just not worth it for me.
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Old 11-20-2007, 01:07 PM   #13
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Verde,

I find it hard to believe that they replaced all the lines in your home with Fiber. At my home where the fiber comes up to the side of the house, the box outside converts the fiber to standard RG6 which then goes into my home. I would think this would be the only way they could do it. At the worst, you should only have to have a new cable run from the cable providers box on the street (or wherever it is) to the main input for your home.
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Old 11-20-2007, 05:58 PM   #14
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Verde,

I find it hard to believe that they replaced all the lines in your home with Fiber. At my home where the fiber comes up to the side of the house, the box outside converts the fiber to standard RG6 which then goes into my home. I would think this would be the only way they could do it. At the worst, you should only have to have a new cable run from the cable providers box on the street (or wherever it is) to the main input for your home.
No, what he's talking about is the fiber run to the home. His issue is that they removed the copper phone line going TO his house. Not that they replaced the copper IN his house. The issue with doing that is the network. The 1996 Telecommunications Act required telephone companies to share their copper networks. So, if you have a copper line going to your house, then your the company that manages phone service in your area can't stop you from going with a different phone provider for service. But fiber is not covered by that law. So, if you get rid of the copper going to your house and replace it with fiber, then Verizon can prevent you from going with a different phone service provider for your service while you have fiber.

As I posted, though, there are laws protecting consumers from being stuck for good with Verizon if they choose to switch. Where this becomes a pain is if you go from, say, Verizon DSL to Verizon FiOS (including phone service). Say you end up hating fios internet service and you want to go back to Verizon DSL. Well, you can't - not directly anyway. Verizon won't switch you back to copper in that case (or it's really difficult to get them to switch you back). But if you switch phone companies, then that other company is going to string that copper for you. That's what he's talking about.
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