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Why can't FIOS keep the web access to the DVR working?

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Old 11-25-2016, 09:46 AM   #1
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Default Why can't FIOS keep the web access to the DVR working?

Every few months, when I try to log into the DVR from a browser, after I enter my username it responds with "Forgot your password - log in again" which then fails. I've been on techsupport with them for three interminable sessions after which they assured me that it won't happen again but it does.

I used to think FIOS tech guys were first class but they can't manage a website to save their lives.
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Old 12-01-2016, 12:08 PM   #2
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Quote:
Originally Posted by tkurkowski View Post
Every few months, when I try to log into the DVR from a browser, after I enter my username it responds with "Forgot your password - log in again" which then fails. I've been on techsupport with them for three interminable sessions after which they assured me that it won't happen again but it does.

I used to think FIOS tech guys were first class but they can't manage a website to save their lives.
They found cheaper labor in Bangalore.
(I am having a similar issue with Netflix streaming: Netflix blames Verizon who blames SONY.)
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