DVR requires reboot every day

monkeyshines · 06-04-2009, 02:39 AM

Hi;
I have a dvr from Directv and a Sony 55" wega and a brand new sony reciever. I have the same problem. Mine reboots almost every time. Even when someone uses the button on the tv to turn it on. So, the television turning on causes the reeboot, do hdmi cables carrie a control signal like I've heard? could this be the trouble? My dvr sits about 6 inches below the center of the tv on a glass shelf. Someone stated earlier "don't ever turn off your dvr" or something to that effect. Why would I have a stand by button then? If I have the dvr on or off/stand-by at the time of tv power on seems not to matter.

**rbinck** · 06-04-2009, 10:20 AM

Welcome to the forum, monkeyshines. I know your symptoms are the same as in this thread, but you would probably get better answers if you post this question in the Directv sub-forum.

texasbrit · 06-05-2009, 08:36 AM

I accidentally saw this thread, I don't have UVerse but am a tech guide on DirecTV's own tech forum. There is a known problem with some Sony/Samsung DLP TVs where at startup the TV causes a power surge and puts noise onto the power lines. This affects some DirecTV DVRs causing them to reboot. The problem seems to be worse if you have a poorly grounded system. Putting the DirecTV DVR onto a good UPS seems to solve the problem. Just as an FYI.

StoveGuy · 10-06-2009, 03:26 PM

Folks, need some help here. Have had Cox Cable (Alexandria VA) replace my cable box, Scientific Atlanta Explorer 8300HD 7 times this past year. Cable box is connected to Samsung LN37A550 via HDMI. Had IR sensors connected using Harmony 1000. Cable box locks up every day in BOOT mode. Cox has tried to help numerous times. We disconnected IR, use Cox remote, swapped out HDMI etc. Have not moved cable box out of built in wall cabinet. TV is mounted around corner 8 feet away. Even checked signal strength etc. I also think it is stray power going from TV to cable box when TV is turned on because when I turn TV on using cable company remote, I first press TV, then power. I then hear cable box "click". This should only happen after I press the cable button, then the power button.

Here is another twist. I have additional cable box, same model in same location, supporting Samsung 52" in Sunroom 10 feet away. Have NEVER have issue with this configuration. Heat in cabinet is not an issue.

Would appreciate any and all suggestions. thanks!!

**rbinck** · 10-06-2009, 05:35 PM

Welcome to the forum. This would be better to post this in the cable sub-forum. U-verse users would not have any info for your SA box.

phydeaux3 · 10-06-2009, 09:15 PM

StoveGuy, I have the exact same problem you have been having. Sometimes it reboots everyday, other times it will last a week w/o a reboot. I also have a Samsung LN37A550 and am on my 3rd box (SA 8300 DVR). I've had a tech out to look at it and signal strength is fine. He had never heard of the problem as I described it.
I've tried using a UPS and putting the box on a different circuit but neither seemed to help.
I have a feeling that the problem might be with the HDMI connection. I removed the HDMI cable and the box rebooted no problem. I'm using a composite cable connection now and it seems to be working so far. It's annoying because I spent a lot of time running HDMI cables through the wall and would prefer to continue using them.

fae_dominae · 10-22-2009, 05:52 AM

Quote:

Originally Posted by pklemm

the DVR locks up only when
I power up my Sony 50" DLP and the Yamaha receiver.

I have this same issue and only since installing my Sony HDTV. I will try moving the box and hope that helps.

06-04-2009, 02:39 AM	#16
monkeyshines What is HD? Join Date: Jun 2009 Posts: 1	head monkey in cage. Hi; I have a dvr from Directv and a Sony 55" wega and a brand new sony reciever. I have the same problem. Mine reboots almost every time. Even when someone uses the button on the tv to turn it on. So, the television turning on causes the reeboot, do hdmi cables carrie a control signal like I've heard? could this be the trouble? My dvr sits about 6 inches below the center of the tv on a glass shelf. Someone stated earlier "don't ever turn off your dvr" or something to that effect. Why would I have a stand by button then? If I have the dvr on or off/stand-by at the time of tv power on seems not to matter.

06-04-2009, 10:20 AM	#17
rbinck Administrator Join Date: Apr 2004 Location: Katy, Texas Posts: 12,338	Welcome to the forum, monkeyshines. I know your symptoms are the same as in this thread, but you would probably get better answers if you post this question in the Directv sub-forum. __________________ www.highdefinitionblog.com www.BlogOfHawaii.com

10-06-2009, 03:26 PM	#19
StoveGuy What is HD? Join Date: Oct 2009 Posts: 1	7 cable boxes replaced in a year Folks, need some help here. Have had Cox Cable (Alexandria VA) replace my cable box, Scientific Atlanta Explorer 8300HD 7 times this past year. Cable box is connected to Samsung LN37A550 via HDMI. Had IR sensors connected using Harmony 1000. Cable box locks up every day in BOOT mode. Cox has tried to help numerous times. We disconnected IR, use Cox remote, swapped out HDMI etc. Have not moved cable box out of built in wall cabinet. TV is mounted around corner 8 feet away. Even checked signal strength etc. I also think it is stray power going from TV to cable box when TV is turned on because when I turn TV on using cable company remote, I first press TV, then power. I then hear cable box "click". This should only happen after I press the cable button, then the power button. Here is another twist. I have additional cable box, same model in same location, supporting Samsung 52" in Sunroom 10 feet away. Have NEVER have issue with this configuration. Heat in cabinet is not an issue. Would appreciate any and all suggestions. thanks!!

10-06-2009, 05:35 PM	#20
rbinck Administrator Join Date: Apr 2004 Location: Katy, Texas Posts: 12,338	Welcome to the forum. This would be better to post this in the cable sub-forum. U-verse users would not have any info for your SA box. __________________ www.highdefinitionblog.com www.BlogOfHawaii.com

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06-05-2009, 08:36 AM	#18
texasbrit High Definition is the definition of life. Join Date: Sep 2006 Posts: 1,031	I accidentally saw this thread, I don't have UVerse but am a tech guide on DirecTV's own tech forum. There is a known problem with some Sony/Samsung DLP TVs where at startup the TV causes a power surge and puts noise onto the power lines. This affects some DirecTV DVRs causing them to reboot. The problem seems to be worse if you have a poorly grounded system. Putting the DirecTV DVR onto a good UPS seems to solve the problem. Just as an FYI.

10-06-2009, 09:15 PM	#21
phydeaux3 What is HD? Join Date: Oct 2009 Posts: 1	StoveGuy, I have the exact same problem you have been having. Sometimes it reboots everyday, other times it will last a week w/o a reboot. I also have a Samsung LN37A550 and am on my 3rd box (SA 8300 DVR). I've had a tech out to look at it and signal strength is fine. He had never heard of the problem as I described it. I've tried using a UPS and putting the box on a different circuit but neither seemed to help. I have a feeling that the problem might be with the HDMI connection. I removed the HDMI cable and the box rebooted no problem. I'm using a composite cable connection now and it seems to be working so far. It's annoying because I spent a lot of time running HDMI cables through the wall and would prefer to continue using them.