High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition DVDs & Movies > Streaming Services
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

Streaming Services A place to discuss Netflix, Vudu, Amazon and other streaming providers.

Amazon Prime problem - some HD titles only stream in SD

Reply
AddThis Social Bookmark Button
 
Thread Tools
Old 02-08-2013, 11:53 AM   #1
High Definition is the definition of life.
 

Join Date: Jan 2007
Posts: 356
Default Amazon Prime problem - some HD titles only stream in SD

Has anyone else had this problem with Prime? Some of the titles marked HD (examples: Westworld, Rio Bravo, Red Sonja) will not stream in HD. When the buffering screen appears, the bar goes across to 4 dots and the HD symbol never appears. I go to another title (example: The Arrival) and it shows HD. For the titles that work, I can get the HD symbol any number of times. For the titles that don't work, it will fail to show the HD symbol every time. I go to Netflix and every HD title I select streams in HD. I'm using a Roku and I only started having this problem with Prime a few days ago. I know I have sufficient bandwidth, because every speed test I've done recently has shown better than 6Mbps download speed.

When I had a problem like this with Netflix a few months ago, none of the HD titles would stream in HD. I reset the Roku and everything was fine after that. Resetting it has had no effect on the problem with Prime. What is puzzling is that only certain titles are affected. It seems like it remembers that I got a low-bandwidth connection previously and won't connect in HD. I wonder if there is some way to clear the cache so it would be like playing that title for the first time. I tried removing it from the watchlist and re-adding but it made no difference.

Has anyone else had this issue or have any ideas on how to correct it?
rcoleman11 is offline   Reply With Quote
Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition DVDs & Movies > Streaming Services
AddThis Social Bookmark Button
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT -6. The time now is 10:16 AM.



Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2004 - 2008, High Def Forum