Any input...Samsung lip sync problems still occuring??

jrpeterson5 · 05-20-2005, 10:09 PM

Hi everyone. Thanks for a wonderful resource for potential new DLP buyers! Sites like this provide more valuable info than any BB or CC!!

Anyway, I am aware of the lip sync issues with the Samsung DLPs. I've googled, read, read again, and still have questions. Is there still issues with audio sync? I'm looking at picking up a brand new HLP4663w for a lower price since the newer xx67's are out. I was wondering if Samsung fixed the problem they had earlier in the role out of the HLPxx63w.

Mainly I am concerned about audio problems with my TiVo which is a lower quaility video signal. ie. not HD tivo. Any help or input would be appreciated!

leshabitants24 · 05-21-2005, 03:24 AM

i have owned the sammy 5085w a month now and i have had no lip sync problems.

jrpeterson5 · 05-21-2005, 05:57 AM

If you don't mind me asking, what sources are you using?? I'm concerned that my non HD (specifically non-720p sources such as my TiVo and DVD) will have sync issue.

I've been told by people at BB that this issue has been corrected, but after reading around I'm not buying his comment! Thanks again for any help.

leshabitants24 · 05-21-2005, 06:01 AM

i too was looking for the lip sync probs and would have taken it right back to the store. everything has been fine. my set was manufactured in 04/05 so it was brand new. no rainbow effects either.

jrpeterson5 · 05-21-2005, 06:11 AM

Thanks! Can you tell me what sources you are using? TiVo, CableBox, Sat, DVD, XBox, PS2, etc.... Thanks again!

leshabitants24 · 05-21-2005, 02:49 PM

i am using sat,cable, vcr and dvd.

**PFC5** · 05-31-2005, 02:21 AM

Quote:

Originally Posted by jrpeterson5

Hi everyone. Thanks for a wonderful resource for potential new DLP buyers! Sites like this provide more valuable info than any BB or CC!!

Anyway, I am aware of the lip sync issues with the Samsung DLPs. I've googled, read, read again, and still have questions. Is there still issues with audio sync? I'm looking at picking up a brand new HLP4663w for a lower price since the newer xx67's are out. I was wondering if Samsung fixed the problem they had earlier in the role out of the HLPxx63w.

Mainly I am concerned about audio problems with my TiVo which is a lower quaility video signal. ie. not HD tivo. Any help or input would be appreciated!

I can tell you right now that the HLP4663W DOES have lip-sync problems still. I tried that exact model in 11/2004 and it showed itself on more than 5 different DVDs.

I called Samsung and they told me if I run the sound directly from the DVD player source to my receiver, that they cannot control the Sync of audio/video. They told me to run the sound into the TV FIRST then out from the TV to the receiver. The problem with this setup is all I would have is STEREO sound instead of DD5.1 or DTS 5.1. This was unacceptable to me since I paid thousands for my sound system.

Just call Samsung and ask them if this is true. If they tell you NO and you buy one, make sure you try watching Pirates of the Carribean in DTS, and when you see the sync problem, call them back. Then they will come clean. They tried to tell me that less than 1% of the TVs have lip-sync problems, but they also said almost all their customers just use the TV's internal speakers, so take that 1% number with a grain of salt.

I also tried the LG 44SZ63D DLP, and my current GREAT (who would have thought thisd about RCA?) RCA HD50LPW162 DLP, and neither of them had the lip-sync problems using the exact same equipment hooked up the exact same way with the exact same cables. Sounds like it is STILL a Samsung issue almost exclusively.

JoeyG · 05-31-2005, 07:54 AM

Wow, you mean the sets audio output is only stereo? That's ridiculous! The role of an audio out is to just take the signal being fed to it and transfer it to another source. That other source should process the signal into 5.1. That is providing it gets the whole signal and not just part of it. I have an old Phillips "ID TV" from years ago and it has it's own Surround processor in it in case your stereo of the time didn't have Surround Sound. Have we gone backwards?

Now I know why my friend who owns a high-end audio store has recommended a Denon receiver to me, replacing my Adcom separates. He says to put EVERYTHING into the receiver and it will upconvert and output all of it with ONE CABLE that goes to the set. Your cable box, DVD, VCR, all of it. Then, use the Denon remote to choose your source. Sounds like the ultimate in easy and he swears the sound quality is good enough that I won't miss my separate amp and pre-amp combo. Supposedly this won't degrade the video either.

I think it should eliminate the lip-snyc issue also although I'm not certain if it does it automatically or has a variable delay built in so you can tinker with it.

This store is very high-end , carrying Krell, Wilson Audio, B&W, etc. and has been around for years. he knows his stuff. The receiver he recommended runs about $895, Denon has other more expensive models but he said not to bother.

RSawdey · 05-31-2005, 10:22 PM

If audio is decoded seperately, there is no way to compensate for a variable video processing delay...

**PFC5** · 05-31-2005, 11:13 PM

Quote:

Originally Posted by RSawdey

If audio is decoded seperately, there is no way to compensate for a variable video processing delay...

You are ABSOLUTELY right about a "variable" video processing delay! The problem I found when I tried the Samsung HLP4663W, was that the delay DID VARY on different movies. Neither the 6 LG DLPs I tried, or the RCA DLP I have now and LOVE have had ANY problem with video delay.

Who wants to fiddle with the sound delay feature in some receivers just to not have some movies look like dubbed movies? Most receivers do not have this feature anyway so for those people it is a moot point. For the people who do have this feature built into their receiver, do you really want to have to play with it on each movie you watch? It not only requires a different delay for each movie, but can change WITHIN any movie too. Not to mention the WAF of spending $2,000.00-$5,000.00 on a set just to have to deal with this too. Is Samsung kidding?

It is a problem almost exclusively to Samsung DLPs. I believe it is due the extensive "processing" they do to the video. They either need to reduce the amount of video processing their sets do, OR they have to use much faster chips to do the processing.

I personally do not like the look of that extra processing the Samsungs do myself. Just compare the facial lines when viewing an older persons face on a Samsung compared to any competitors DLP and you will find that the Samsung removes a lot of those wrinkles. I would rather see it as it IS, not how Samsung wants me to see it. Add to the fact that Samsungs video electronics are not fast enough to handle that extra processing and you have video delayed lip-sync issues.

It is too bad Samsung didn't chose to use faster chips or cut back on the video processing (I would have preferred this), to eliminate their lip-sync problems, because they do seem to have a pretty good customer service department. When will they "get it" about the video delays?

RSawdey · 06-01-2005, 02:55 PM

This is not just a Samsung problem, it's a general issue...

**PFC5** · 06-22-2005, 03:51 PM

Quote:

Originally Posted by RSawdey

This is not just a Samsung problem, it's a general issue...

Where do you get your info on this? Can you post any links about other DLP brands with the lip-sync issue with DVDs as the source? If you are talking about broadcast issues that is most likely NOT the TV's fault.

I have tried 3 different brands of DLPs and the only one that had this problem was the Samsung. All the other equipment was the same for each brand. There maybe occasional video lag on broadcast signals due to the source having momentary problems with other brands, but this is incorrectly attributed to the TV occasionally. The Samsungs have problems with DVDs that is indefinately repeatable. They also have the most problems with PS2, Xbox, etc as well. Mostly the game lag issue is with 480i or p games, but it is almost exclusively a Samsung issue.

As I said earlier in this thread, it is most likely due to the "Excessive Processing" the Samsungs do.

trm17118 · 06-22-2005, 04:38 PM

I bought an HLN617W Samsung DLP 61" in July of 2004. I was using Voom satellite as my main DVI source with a Sony DVD on Component 1 and a Radio Shack antenna for analog OTA.

At first I noticed the lip sync issue with OTA which was not a problem as I only used it during thunderstorms when the satellite was down.

A few months in, I noticed it on Voom satellite and searched the web and noticed it was a known problem. Reported it to Samsung and the immediately knew what I was talking about and put me in touch with the local tech. Local tech replaced a board set (took him two trips to do it) and it fixed the satellite input but not OTA. Let it slide.

Voom went out of business and I switched to TW Cable. Problem reappeared. When initially wired up to HD Cable STB, the cable guy couldn't use the DVI input and eventually connected the HD Cable STB to Component 3.

Called Samsung and reported problem again and referred to same local tech who wanted to come out and replace the same board. I called them back and they agreed to come out later this week to tweak some settings instead.

In the mean time I bought an HD Upconverting DVD with a DVI output and moved the HD Cable to Component 1 and noticed that lip sync issue was better, but not completely eliminated.

I'm going to let the local tech come out this week and make his tweaks to see if they make a difference.

I too would hate that idea that such an expensive set with such a great picture has an inherent design problem with audio syncronization.

**PFC5** · 06-22-2005, 05:12 PM

Quote:

Originally Posted by trm17118

I bought an HLN617W Samsung DLP 61" in July of 2004. I was using Voom satellite as my main DVI source with a Sony DVD on Component 1 and a Radio Shack antenna for analog OTA.

At first I noticed the lip sync issue with OTA which was not a problem as I only used it during thunderstorms when the satellite was down.

A few months in, I noticed it on Voom satellite and searched the web and noticed it was a known problem. Reported it to Samsung and the immediately knew what I was talking about and put me in touch with the local tech. Local tech replaced a board set (took him two trips to do it) and it fixed the satellite input but not OTA. Let it slide.

Voom went out of business and I switched to TW Cable. Problem reappeared. When initially wired up to HD Cable STB, the cable guy couldn't use the DVI input and eventually connected the HD Cable STB to Component 3.

Called Samsung and reported problem again and referred to same local tech who wanted to come out and replace the same board. I called them back and they agreed to come out later this week to tweak some settings instead.

In the mean time I bought an HD Upconverting DVD with a DVI output and moved the HD Cable to Component 1 and noticed that lip sync issue was better, but not completely eliminated.

I'm going to let the local tech come out this week and make his tweaks to see if they make a difference.

I too would hate that idea that such an expensive set with such a great picture has an inherent design problem with audio syncronization.

I was told by CC & BestBuy salesmen that the problem was gone with the HLP series, but it was not. I bet you were told it was solved with the HLNs too!

Samsung keeps saying it is solved with each new model year, but it just gets a little better. Eventually they will not be lying about it when they either get faster video processing chips, or tame the extensive video processing (I think over processing). AT the rate they seem to be progressing, they should solve the problem in about 4 model years.

Samsung told me that less than 1% of the TVs have lip-sync problems, but they also said almost all their customers just use the TV's internal speakers, so take that 1% number with a grain of salt.

Read my prior posts in this thread to read the whole story.

Norrsund · 06-23-2005, 08:41 PM

Anyone have experience with the Samsung HLR5067w? I'm thinking about purchasing one, but have seen the dreaded lip sync problem in action on an HLN model at a friends house, very annoying. I am praying that the HLR series has corrected the problem. I would be using a Harman/Kardon 7.1 surround soud system, TW digital cable, and various game boxes. From what I saw on the HLN, the delay occurred on everything except and HD feed. Anyone have any experience with HLR models and the lip sync problem?

05-20-2005, 10:09 PM	#1
jrpeterson5 What is HD? Join Date: May 2005 Posts: 3	Any input...Samsung lip sync problems still occuring?? Hi everyone. Thanks for a wonderful resource for potential new DLP buyers! Sites like this provide more valuable info than any BB or CC!! Anyway, I am aware of the lip sync issues with the Samsung DLPs. I've googled, read, read again, and still have questions. Is there still issues with audio sync? I'm looking at picking up a brand new HLP4663w for a lower price since the newer xx67's are out. I was wondering if Samsung fixed the problem they had earlier in the role out of the HLPxx63w. Mainly I am concerned about audio problems with my TiVo which is a lower quaility video signal. ie. not HD tivo. Any help or input would be appreciated!

05-21-2005, 06:11 AM	#5
jrpeterson5 What is HD? Join Date: May 2005 Posts: 3	How about sources? Thanks! Can you tell me what sources you are using? TiVo, CableBox, Sat, DVD, XBox, PS2, etc.... Thanks again!

05-31-2005, 07:54 AM	#8
JoeyG High Definition is the definition of life. Join Date: Jan 2005 Posts: 128	No 5.1? Wow, you mean the sets audio output is only stereo? That's ridiculous! The role of an audio out is to just take the signal being fed to it and transfer it to another source. That other source should process the signal into 5.1. That is providing it gets the whole signal and not just part of it. I have an old Phillips "ID TV" from years ago and it has it's own Surround processor in it in case your stereo of the time didn't have Surround Sound. Have we gone backwards? Now I know why my friend who owns a high-end audio store has recommended a Denon receiver to me, replacing my Adcom separates. He says to put EVERYTHING into the receiver and it will upconvert and output all of it with ONE CABLE that goes to the set. Your cable box, DVD, VCR, all of it. Then, use the Denon remote to choose your source. Sounds like the ultimate in easy and he swears the sound quality is good enough that I won't miss my separate amp and pre-amp combo. Supposedly this won't degrade the video either. I think it should eliminate the lip-snyc issue also although I'm not certain if it does it automatically or has a variable delay built in so you can tinker with it. This store is very high-end , carrying Krell, Wilson Audio, B&W, etc. and has been around for years. he knows his stuff. The receiver he recommended runs about $895, Denon has other more expensive models but he said not to bother.

06-23-2005, 08:41 PM	#15
Norrsund What is HD? Join Date: Jun 2005 Posts: 4	HLR5067w? Anyone have experience with the Samsung HLR5067w? I'm thinking about purchasing one, but have seen the dreaded lip sync problem in action on an HLN model at a friends house, very annoying. I am praying that the HLR series has corrected the problem. I would be using a Harman/Kardon 7.1 surround soud system, TW digital cable, and various game boxes. From what I saw on the HLN, the delay occurred on everything except and HD feed. Anyone have any experience with HLR models and the lip sync problem?

05-21-2005, 03:24 AM	#2
leshabitants24 High Definition is the definition of life. Join Date: Apr 2005 Posts: 182	i have owned the sammy 5085w a month now and i have had no lip sync problems.

05-21-2005, 05:57 AM	#3
jrpeterson5 What is HD? Join Date: May 2005 Posts: 3	If you don't mind me asking, what sources are you using?? I'm concerned that my non HD (specifically non-720p sources such as my TiVo and DVD) will have sync issue. I've been told by people at BB that this issue has been corrected, but after reading around I'm not buying his comment! Thanks again for any help.

05-21-2005, 06:01 AM	#4
leshabitants24 High Definition is the definition of life. Join Date: Apr 2005 Posts: 182	i too was looking for the lip sync probs and would have taken it right back to the store. everything has been fine. my set was manufactured in 04/05 so it was brand new. no rainbow effects either.

05-21-2005, 02:49 PM	#6
leshabitants24 High Definition is the definition of life. Join Date: Apr 2005 Posts: 182	i am using sat,cable, vcr and dvd.

05-31-2005, 10:22 PM	#9
RSawdey Mr. Wizard Join Date: Feb 2005 Location: Ferndale, Michigan Age: 61 Posts: 5,981	If audio is decoded seperately, there is no way to compensate for a variable video processing delay...

06-01-2005, 02:55 PM	#11
RSawdey Mr. Wizard Join Date: Feb 2005 Location: Ferndale, Michigan Age: 61 Posts: 5,981	This is not just a Samsung problem, it's a general issue...

06-22-2005, 04:38 PM	#13
trm17118 HD Enthusiast Join Date: Jun 2005 Location: San Antonio, Texas Age: 49 Posts: 18	I bought an HLN617W Samsung DLP 61" in July of 2004. I was using Voom satellite as my main DVI source with a Sony DVD on Component 1 and a Radio Shack antenna for analog OTA. At first I noticed the lip sync issue with OTA which was not a problem as I only used it during thunderstorms when the satellite was down. A few months in, I noticed it on Voom satellite and searched the web and noticed it was a known problem. Reported it to Samsung and the immediately knew what I was talking about and put me in touch with the local tech. Local tech replaced a board set (took him two trips to do it) and it fixed the satellite input but not OTA. Let it slide. Voom went out of business and I switched to TW Cable. Problem reappeared. When initially wired up to HD Cable STB, the cable guy couldn't use the DVI input and eventually connected the HD Cable STB to Component 3. Called Samsung and reported problem again and referred to same local tech who wanted to come out and replace the same board. I called them back and they agreed to come out later this week to tweak some settings instead. In the mean time I bought an HD Upconverting DVD with a DVI output and moved the HD Cable to Component 1 and noticed that lip sync issue was better, but not completely eliminated. I'm going to let the local tech come out this week and make his tweaks to see if they make a difference. I too would hate that idea that such an expensive set with such a great picture has an inherent design problem with audio syncronization.