Hitachi 50V500 - red glow in center of screen

kmckelvey · 12-20-2004, 04:36 PM

Had the unit about 15 months now and a couple of weeks ago I started to notice that there was a red glow in the center of the screen that has been getting worst by the week. If there is white text across the screen then the center text has a red hue and looks like bleeding around the text. Likewise, any video in the center has a reder hue also. I supect the bulb id going but not sure yet

Any advice would be appreciated?

Thanks,

KM

cleanairrocks · 08-12-2005, 06:28 PM

i am having the same problem. anyone else?

**PFC5** · 08-12-2005, 07:12 PM

Quote:

Originally Posted by kmckelvey

Had the unit about 15 months now and a couple of weeks ago I started to notice that there was a red glow in the center of the screen that has been getting worst by the week. If there is white text across the screen then the center text has a red hue and looks like bleeding around the text. Likewise, any video in the center has a reder hue also. I supect the bulb id going but not sure yet

Any advice would be appreciated?

Thanks,

KM

It sounds like one or more of the LCD panels are starting to go. If I had to guess I would say the blue panel since that one has the shortest lifespan.

Did you buy an extended warranty? I hope so, but if you did not I would scream bloody murder up the chain of command for Hitachi to fix it for free. Those panels should last longer than 15 months. Maybe your TV never had the UV filters put in at the factory, and that is what caused the problem.

Make sure you tell Hitachi you will blast this problem all over these forums if they do not fix it for free.

Good luck and let us know how you make out. The same for the poster right after yours who has the same problem.

wildblue4 · 10-12-2005, 03:22 PM

this is the red color engine going out. if you have the warranty they will replace it for you. it cost about 1800.00 if you

don't. they know it is a problem because the vents slots in the cooling engine are to small. i just had mine replaced about a month ago, and the tech said he has done a lot of them.

CC TV GUY · 10-12-2005, 04:21 PM

we had a nice blue spot on the center of our display in my store. Figured it was dead pixels though.

tsx05 · 12-20-2006, 09:37 PM

calling circuitcity now to get repair service on mine, same issue

state52 · 12-25-2006, 09:13 PM

Unfortunately I have discovered that this is a common problem. The extended warrenty on my unit expired 12/18/2006. (I know, bad timing.) Should I start with the warrenty company or Hitachi service center?

Thanks.

tsx05 · 01-05-2007, 10:00 PM

had tv man out today, useless has to call hitachi to see what part he can order said he thought it might be the digital board or light enigne. still under extended warranty for another two years

mitts · 01-05-2007, 10:35 PM

My 50V500 is at 2 years with no problems. Please pray for me.

Smthkd · 01-06-2007, 03:56 PM

Quote:

Originally Posted by state52

Unfortunately I have discovered that this is a common problem. The extended warrenty on my unit expired 12/18/2006. (I know, bad timing.) Should I start with the warrenty company or Hitachi service center?

Thanks.

Hitachi is very well aware of the this problem in the 50 and 60V500 models. They are changing out all with new "Light Engines" for those that have this problem. I only had the factory warrenty, which expired 5 months ago, and they still replaced the light engine at no cost to me!

tsx05 · 01-11-2007, 04:31 PM

your right tv repair store stated is light engine, they are ordering part from Hitachi should have in about a week

tsx05 · 01-25-2007, 08:26 AM

repair of light engine will happen today,

bigdaddyyeeyee · 12-01-2008, 08:08 PM

I had the same problem, it is your light engine. The light engine has gone bad and it costs $1500. But here is what you need to do, call Hitachi at this number 800-654-7013. Tell them your problem and give them your zip code. They will put you in touch with an authorized tv repairman for Hitachi. once he comes to your home and tells you the problem with your TV. You need to call Hitachi while he is in your home. Once he confirms the problem, they will ship the part to his shop for him to put it in your TV. But the only thing is you will be responsible for paying the repairman for the installation of the part.

hhuffman · 02-02-2009, 10:31 AM

OK, so I have been havin this problem for a bout 2 months and spoke with Hitachi and service company. Service company will fix the engine for $400 labor.

In the economic times, $400 is a lot of money to throw at a problem that currently isn't too bad. My question is, will this get much worse? Do you think there is a statute of limitations and Hitachi will stop sending out the engines for free?

Is there a cheaper way to fix the problem?

Thanks,
Heath

DrB · 08-05-2009, 11:04 PM

Sadly, I'm also in the same boat. My T.V. lasted 5 years.

12-20-2004, 04:36 PM	#1
kmckelvey What is HD? Join Date: Dec 2004 Posts: 2	Hitachi 50V500 - red glow in center of screen Had the unit about 15 months now and a couple of weeks ago I started to notice that there was a red glow in the center of the screen that has been getting worst by the week. If there is white text across the screen then the center text has a red hue and looks like bleeding around the text. Likewise, any video in the center has a reder hue also. I supect the bulb id going but not sure yet Any advice would be appreciated? Thanks, KM

08-12-2005, 06:28 PM	#2
cleanairrocks What is HD? Join Date: Aug 2005 Posts: 1	was this solved? i am having the same problem. anyone else?

10-12-2005, 04:21 PM	#5
CC TV GUY High Definition is the definition of life. Join Date: Sep 2005 Location: Charlotte, NC Age: 27 Posts: 211	we had a nice blue spot on the center of our display in my store. Figured it was dead pixels though. __________________ Sony 46" XBR3 LCD connected with Sony BDP S1 Blu Ray Sony Viao computer tower Sci Atl 8300 HD DVR (sucks) Yamaha RX V2500 receiver with Sapphire ST3 IIB front speakers, and Denon speakers for the rest Monster AVS2000 voltage regulator Harmony 890 remote XBOX 360 with HD DVD add on Bedroom= 32" Sony XBR1 weekend toy= 700 rwhp 94 Z28 Camaro Formerly Sears TV Guy now CC TV GUY!

12-25-2006, 09:13 PM	#7
state52 state52 Join Date: Dec 2006 Posts: 1	Red Cloud- Hitachi 60V500A Unfortunately I have discovered that this is a common problem. The extended warrenty on my unit expired 12/18/2006. (I know, bad timing.) Should I start with the warrenty company or Hitachi service center? Thanks.

12-01-2008, 08:08 PM	#13
bigdaddyyeeyee What is HD? Join Date: Dec 2008 Posts: 1	Red glow in the center I had the same problem, it is your light engine. The light engine has gone bad and it costs $1500. But here is what you need to do, call Hitachi at this number 800-654-7013. Tell them your problem and give them your zip code. They will put you in touch with an authorized tv repairman for Hitachi. once he comes to your home and tells you the problem with your TV. You need to call Hitachi while he is in your home. Once he confirms the problem, they will ship the part to his shop for him to put it in your TV. But the only thing is you will be responsible for paying the repairman for the installation of the part.

10-12-2005, 03:22 PM	#4
wildblue4 What is HD? Join Date: Oct 2005 Posts: 1	this is the red color engine going out. if you have the warranty they will replace it for you. it cost about 1800.00 if you don't. they know it is a problem because the vents slots in the cooling engine are to small. i just had mine replaced about a month ago, and the tech said he has done a lot of them.

12-20-2006, 09:37 PM	#6
tsx05 HD rocks 1080p Join Date: Dec 2006 Location: Delaware Posts: 9	calling circuitcity now to get repair service on mine, same issue

01-05-2007, 10:00 PM	#8
tsx05 HD rocks 1080p Join Date: Dec 2006 Location: Delaware Posts: 9	had tv man out today, useless has to call hitachi to see what part he can order said he thought it might be the digital board or light enigne. still under extended warranty for another two years

01-05-2007, 10:35 PM	#9
mitts A couch and an HDTV to go please. Join Date: Oct 2005 Posts: 10	My 50V500 is at 2 years with no problems. Please pray for me.

01-11-2007, 04:31 PM	#11
tsx05 HD rocks 1080p Join Date: Dec 2006 Location: Delaware Posts: 9	your right tv repair store stated is light engine, they are ordering part from Hitachi should have in about a week

01-25-2007, 08:26 AM	#12
tsx05 HD rocks 1080p Join Date: Dec 2006 Location: Delaware Posts: 9	repair of light engine will happen today,

02-02-2009, 10:31 AM	#14
hhuffman What is HD? Join Date: Feb 2009 Posts: 3	OK, so I have been havin this problem for a bout 2 months and spoke with Hitachi and service company. Service company will fix the engine for $400 labor. In the economic times, $400 is a lot of money to throw at a problem that currently isn't too bad. My question is, will this get much worse? Do you think there is a statute of limitations and Hitachi will stop sending out the engines for free? Is there a cheaper way to fix the problem? Thanks, Heath

08-05-2009, 11:04 PM	#15
DrB What is HD? Join Date: Aug 2009 Posts: 1	Sadly, I'm also in the same boat. My T.V. lasted 5 years.