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Extended warranty: must have? or waste of money?

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Old 09-15-2006, 08:36 PM   #1
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Default Extended warranty: must have? or waste of money?

is it worth it to buy the extended warranty for a new hdtv? would cost $600 for a 5 year extended plan that includes a bulb replacement. regular free warranty is for 1 year. is it worth it? im kinda torn as i feel like if theres a problem it will probably be known in the first year. when the bulb goes in 3-4 years thatll cost like $250. the 1 id be getting will cost about $2000 so the extended warranty is about 1/3 the price of the set itself. so what would you suggest?
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Old 09-15-2006, 10:42 PM   #2
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Quote:
Originally Posted by dave600000
is it worth it to buy the extended warranty for a new hdtv? would cost $600 for a 5 year extended plan that includes a bulb replacement. regular free warranty is for 1 year. is it worth it? im kinda torn as i feel like if theres a problem it will probably be known in the first year. when the bulb goes in 3-4 years thatll cost like $250. the 1 id be getting will cost about $2000 so the extended warranty is about 1/3 the price of the set itself. so what would you suggest?
Extended warranties are usually never recommended but if you are talking about a big screen TV, it is the one item that they do recommend buying an extended warranty. I'd weight the cost against tv cost as you have done. You can also find EW for TV's much less expensive. I just bought one for my 60" SXRD that covers 4 years on the TV and 3 years on the bulb for up to 2 bulbs. Cost was little more than half of what you are quoting.

Also depends on the tv. With the Sony SXRD having issues last year and still uncertain if they are resolved, IMHO an EW is a must with this TV.

Also keep in mind if you buy with a credit card, some will add an additional year to the 1 year warrantee you are already getting. VISA and American Express do this. I'm sure there are others.
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Old 09-15-2006, 10:52 PM   #3
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Extended warranties are usually never recommended but if you are talking about a big screen TV, it is the one item that they do recommend buying an extended warranty. I'd weight the cost against tv cost as you have done. You can also find EW for TV's much less expensive. I just bought one for my 60" SXRD that covers 4 years on the TV and 3 years on the bulb for up to 2 bulbs. Cost was little more than half of what you are quoting.

Also depends on the tv. With the Sony SXRD having issues last year and still uncertain if they are resolved, IMHO an EW is a must with this TV.

Also keep in mind if you buy with a credit card, some will add an additional year to the 1 year warrantee you are already getting. VISA and American Express do this. I'm sure there are others.
actually the set id be getting is the sony 50xbr1. i had heard that it had troubles when it first came out but also heard that had been fixed with the later models.
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Old 09-15-2006, 10:57 PM   #4
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I just bought one for my 60" SXRD that covers 4 years on the TV and 3 years on the bulb for up to 2 bulbs. Cost was little more than half of what you are quoting.
where did you get your warranty? i just assumed id have to get it from the place i bought it from. is it possible to get a different deal somewhere else?
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Old 09-16-2006, 07:25 AM   #5
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I would say , yes they are a necessity on a big screen HD tv . A guy at work had a set that had a dead pixcel after two years and the part alone would've cost over 1K , never mind the labor ! That extended warranty sounds kind of high though . I've seen them for less , I'd shop around for a better deal . Monster cables are the real ripoff to stay away from , hell you could BUY an extended warranty for what the big electronic retailers charge for some of them !
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Old 09-16-2006, 10:42 AM   #6
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Quote:
Originally Posted by dave600000
where did you get your warranty? i just assumed id have to get it from the place i bought it from. is it possible to get a different deal somewhere else?
Sony has reduced the problem, but has not eliminated it from what I can tell as I have seen a few color issues mentioned with the new sets also. You can buy an EW anywhere that will sell you one as they are all underwritten. You usually have to buy them in the first 30 days of ownership though. Sony sells a 5 year extended warranty with no bulb for $285 that you buy directly from sonystyle.

I purchased a Mack warranty from a vendor of another site I frequent. I have no experience with them but they have been in business for a long time and I could not find anything negative on them. I paid $285.00 for their warranty which is a year shorter but has the bulb. As my TV is on around 10 hours day, I will have over ten thousand hours on it in the first 3 years so I will definitely need a bulb which runs around $250.00 as the bulb life is around 8000 hours on Power save mode (4000 if not). Makes my other 4 years of protection cost $35.00

Also, the mack warranty is priced based on the cost of your TV. If your is under $2500.00, the same warranty for you will be $210.00. Note, this is not the same price you would find at any retailer selling Mack warranties. It is from a specific vendor which I won't post because I'm not sure if the rules of this board allows it. You can PM if you like.
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Old 10-01-2006, 02:42 PM   #7
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Quote:
Originally Posted by dave600000
is it worth it to buy the extended warranty for a new hdtv? would cost $600 for a 5 year extended plan that includes a bulb replacement. regular free warranty is for 1 year. is it worth it? im kinda torn as i feel like if theres a problem it will probably be known in the first year. when the bulb goes in 3-4 years thatll cost like $250. the 1 id be getting will cost about $2000 so the extended warranty is about 1/3 the price of the set itself. so what would you suggest?

I agree with the other posts. Normally I would say its a RIP, however with HDTV's that are more than $1000 I would considering an extended warranty VERY important! And I'm speaking from experience here...

This past Sept. having had my 52" Toshiba DLP HDTV (52HMX95) for just over a year (and out of Toshiba 1 year warranty), it suddenly developed a much louder than normal noise when in use. Since I had the extended warranty I got it from the local TV dealer here (A&B Sound) they send someone out who looked at and it turned out the color wheel that was defective. A quick 10min replacement and it was quiet and good as new. I asked the tech how much the color wheel/unit would have been had I not had the extended warranty and his response was "over $600Can!" My 5 year extended warranty only cost $300.00 and I was VERY happy I decided to purchase it.

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Old 10-01-2006, 02:49 PM   #8
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Maybe worth it if it includes bulbs otherwise if you use a Platinum, etc. credit card for purchase, they will often extend the factory warranty by one year.
Apparently, Costco has a generous return policy (within reason) even past the mfrs. warranty expiration.
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Old 03-17-2009, 05:54 PM   #9
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Originally Posted by dave600000 View Post
is it worth it to buy the extended warranty for a new hdtv? would cost $600 for a 5 year extended plan that includes a bulb replacement. regular free warranty is for 1 year. is it worth it? im kinda torn as i feel like if theres a problem it will probably be known in the first year. when the bulb goes in 3-4 years thatll cost like $250. the 1 id be getting will cost about $2000 so the extended warranty is about 1/3 the price of the set itself. so what would you suggest?
The general rule is don't pay more than 20% of the item cost for a warranty, so yeah 1/3 of the price is way too much. See consumer reports article here. Problem is that of the $600 price the retailer keeps about HALF (salesman gets some of this if bought in store).

Either get one direct from a place like this so you don't pay their commission, or direct from manufacturer (just call customer service and ask if they have them)... or just don't get it at all. You are lining the pockets of the retailer and sales person for no reason if you buy it from a store. This is why the clerk at best buy asked me 3 TIMES if i wanted a warranty on my ps3, then the manager turned around and asked me again when I said no. The warranty is the most profitable item in the entire store!

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Old 03-24-2009, 09:19 AM   #10
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Man I'm going threw the hoops here with an extended warranty I purchased for my TV. I'm 5 weeks in and still no TV. It took three weeks to get a guy out to the house and then he took it with him. The long and short is there is only one service center in my area of VA and I ended up complaining to the point they pulled another service center from MD. For the $250 I paid I'd be better off having taking the TV in and paying the difference for the amount of frustration this has caused me. I called the company yesterday and they still can't tell me the status of my TV and recommended I email service support as I will be a faster answer! WTF! I bought the Warrentech/Repairtech warranty. Anyhow, buyer beware.
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Old 03-24-2009, 10:26 PM   #11
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Originally Posted by dave600000 View Post
is it worth it to buy the extended warranty for a new hdtv? would cost $600 for a 5 year extended plan that includes a bulb replacement. regular free warranty is for 1 year. is it worth it? im kinda torn as i feel like if theres a problem it will probably be known in the first year. when the bulb goes in 3-4 years thatll cost like $250. the 1 id be getting will cost about $2000 so the extended warranty is about 1/3 the price of the set itself. so what would you suggest?
extended warranties are a waste of money
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Old 03-25-2009, 09:54 AM   #12
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Extended warranties often end up costing you more. You are better off without them. I didn't get one for my 42" LCD when I bought it but I spent six weeks researching the model and asking questions. It is as good as the day I bought it...two years later.
In the small print of an extended warranty there are a lot of caveats about where you can bring the TV to, or if someone is coming out to visit, what the limitations are. So if you do decide to get one, ask to take the paperwork home so you can read it without stress and if he doesn't allow that....tell him to pound sand.
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Old 03-30-2009, 07:48 PM   #13
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I've had the Sony a2000 SXRD without a warranty for over a year and I've been lucky so far. So can't say I regret not getting one. I did have the Sony XBR1 with a warranty and was very lucky I had it because of the green blob issue with those sets. Best advice would be to research the TV and make sure there isn't a common issue with it.
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Old 08-12-2009, 10:42 AM   #14
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Originally Posted by dave600000 View Post
is it worth it to buy the extended warranty for a new hdtv? would cost $600 for a 5 year extended plan that includes a bulb replacement. regular free warranty is for 1 year. is it worth it? im kinda torn as i feel like if theres a problem it will probably be known in the first year. when the bulb goes in 3-4 years thatll cost like $250. the 1 id be getting will cost about $2000 so the extended warranty is about 1/3 the price of the set itself. so what would you suggest?
Hi, Its always smart because if you buy an lcd most common failures are ballast,lamp and light engine.Sometimes you will be able to fix some of the problems yourself specially on bulb and ballast replacement.But if you are in need for a light engine (Sonys are known to have light engine problems like the blue blob issue)replacement that will be very costly and I only suggest a technician to repair it .I suggest to go ahead with the warranty you'll be saving a lot tommorrow! God bless you all!
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Old 08-12-2009, 03:28 PM   #15
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You do realize that the original poster of this thread hasn't logged in since 10/5/2006, right?
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