Importantant Information for 2005 Toshiba Owners

**PFC5** · 03-22-2006, 12:03 AM

enmoco:

He may have posted in the wrong thread but he WAS offering something to think about with all recent vintage Toshiba DLPs. I saw nothing wrong in his post except it might have been better in another thread. I thought it had some relevance to your thread when I read it here. I do not think he was "bashing" Toshiba, but I did read the concern he has after what he has experienced with HIS Toshiba.

I feel for BOTH OF YOU in regard to your problems with the Toshiba lamps, and although all mfg seem to have had some issues with lamps in their DLP/LCD RPTVs Toshibas seems to be lasting the longest. I almost bought a Toshiba DLP and probably would have if the models out in 2004/2005 years didn't have the speakers on the sides of the screen. I have owned several Toshiba TVs and always loved the PQ. There before the grace of God it could have been me in the same position going weeks without an expensive HDTV every time the lamp goes after less than 25% of it's rated life.

Luckily I bought an RCA DLP which still has the original lamp after over 7,500 hours and still going strong. Many people attack the RCA HDTVs, but I have had ZERO problems with it. Maybe it is because Infocus makes the most important/expensive part (Light Engine) for RCA, but it has been great for me.

enmoco · 03-22-2006, 04:02 PM

Quote:

Originally Posted by DarkStar999
My bulb blew last Friday, before I knew anything about the Toshiba site update. When I called Toshiba customer service Saturday afternoon, the rep said he'd send a new bulb ASAP and that it would be warrantied for an additional 22-months (my set is 2 months old). Sounds to me like the new warranty applys for the replacement bulb too.

My Reply:
Gimme a Y........Gimme an E........gimme an A.....etc....... Copy of a post sent to me on another forum earlier today People should ask if this is true when talking to TCS in the future. .

enmoco · 03-23-2006, 01:31 PM

http://209.167.114.38/forms/ceg/ceg_dlp_support.html The official site for Warranty extension in Canada.

enmoco · 03-26-2006, 11:28 PM

Well, at least the brand bashing has let up.

enmoco · 03-27-2006, 10:54 AM

Quote:

Originally Posted by jumpinjoe
Toshiba sent me a letter today informing me of the troubles with the bulbs on certain DLP's made in 2005 and mine is one of the units which qualifies for a new bulb.

There are sending out new bulbs by 5/31 which are an improvement over the original bulb and my 3 week old replacement bulb.

So it looks like I'll have a spare bulb on hand in case the replacement blows.

Thanks Toshiba for stepping up to the plate and taking care of us!

Posted earlier today at another site. I trust this will be well received.

**PFC5** · 03-27-2006, 06:06 PM

Glad to see that Toshiba is trying to make good on the problem. Toshiba used to make a great product and I have purchased many of them in the past but will think twice until I see how this resolves itself. I have an RCA DLP, but I may consider one of the 1080p Toshibas as a 2nd one next year. Hopefully they will prove to me by then that they have their house back in order.

Again, glad to see that they are finally going to bat for their customers.

Good luck Toshiba owners!

tomdog22 · 03-27-2006, 10:00 PM

I just got the same letter, confirming they are going to send out a new improved bulb, free of charge, and that i should use it as a spare, for when the current one fails. that is so cool. i was going to buy one for 350.00 for that exact reason.
thanks toshiba,
very happy with my 62hm195!

enmoco · 03-28-2006, 02:13 AM

Quote:

Originally Posted by tomdog22

I just got the same letter, confirming they are going to send out a new improved bulb, free of charge, and that i should use it as a spare, for when the current one fails. that is so cool. i was going to buy one for 350.00 for that exact reason.
thanks toshiba,
very happy with my 62hm195!

Have you had a previous lamp failure? What model #? Thanks

braminator · 03-28-2006, 10:28 AM

I got mine form Toshiba also. I went to emmoco's link and it said my model was not included. Model 62hm195. But I had a lamp fail and then I got the Toshiba letter.

tomdog22 · 03-28-2006, 11:38 AM

Quote:

Originally Posted by enmoco

Have you had a previous lamp failure? What model #? Thanks

up to this point my set has worked flawlessly, knock on wood!, and as i said, i'm very happy with my "62HM195". i have had it for 5 months, maybe 1200 hours on the bulb.

bmark · 03-28-2006, 09:37 PM

Quote:

Originally Posted by enmoco

Have you had a previous lamp failure? What model #? Thanks

Mine failed after 3 months and was replaced, however, I got the letter, too. I don't have it in front of me, but it was clear that they knew I had the bulb replaced AND they would still be sending me a spare.

Edit: Model, 62HM195

Mickey · 03-29-2006, 09:54 AM

Replaced my lamp last week and am hoping I'll receiving one of these letters saying I can expect a spare coming soon.

enmoco · 03-29-2006, 11:18 AM

Quote:

Originally Posted by bmark

Mine failed after 3 months and was replaced, however, I got the letter, too. I don't have it in front of me, but it was clear that they knew I had the bulb replaced AND they would still be sending me a spare.

Edit: Model, 62HM195

Your replacement lamp must have been an "early" build as well. Don't remember the date on your replacement lamp,do you? Thanks

enmoco · 03-29-2006, 11:25 AM

Quote:

Originally Posted by Mickey

Replaced my lamp last week and am hoping I'll receiving one of these letters saying I can expect a spare coming soon.

I believe their only sending spares to those who had an early failure AND an earlier model replacement lamp.
Sort of a gift for the inconvenience of early failure and having to wait for a replacement, then being told your replacement is a "bad" one as well. For us with what appears to be the old lamp and NO replacement yet,we just get an extra year of warranty.Good luck to all

bmark · 03-29-2006, 11:31 AM

Quote:

Originally Posted by enmoco

Your replacement lamp must have been an "early" build as well. Don't remember the date on your replacement lamp,do you? Thanks

It was near the end of January that I got the Lamp. Took the usual two weeks to arrive.

I'll get the exact date once I'm back in town later this week.

03-22-2006, 12:03 AM	#31
PFC5 Super Moderator Join Date: May 2005 Posts: 28,385	enmoco: He may have posted in the wrong thread but he WAS offering something to think about with all recent vintage Toshiba DLPs. I saw nothing wrong in his post except it might have been better in another thread. I thought it had some relevance to your thread when I read it here. I do not think he was "bashing" Toshiba, but I did read the concern he has after what he has experienced with HIS Toshiba. I feel for BOTH OF YOU in regard to your problems with the Toshiba lamps, and although all mfg seem to have had some issues with lamps in their DLP/LCD RPTVs Toshibas seems to be lasting the longest. I almost bought a Toshiba DLP and probably would have if the models out in 2004/2005 years didn't have the speakers on the sides of the screen. I have owned several Toshiba TVs and always loved the PQ. There before the grace of God it could have been me in the same position going weeks without an expensive HDTV every time the lamp goes after less than 25% of it's rated life. Luckily I bought an RCA DLP which still has the original lamp after over 7,500 hours and still going strong. Many people attack the RCA HDTVs, but I have had ZERO problems with it. Maybe it is because Infocus makes the most important/expensive part (Light Engine) for RCA, but it has been great for me. __________________ Denon AVR-887 Klipsch RP-5 Pwred Towers (mains) (525 watts peak each 12"Subs) All Klipsch RC-25(ctr),(2)SS1(surr),(2)SS1(rearSurr) Toshiba (2)HD-A20,PS3,BD35 For SACD/DVD-A Samsung HD-841 Panny 50pz80u plasma SETTINGS RCA HD50LPW162 50"DLP w/HD2+ SA 3250HD 47" LCD+Yamaha5790+HD-A1(bedroom) Harmony 680 + (2) 670s (amazing remote/support) Game room with Onkyo receiver & B&W Speakers The_Cable_Game Take the high ground and be happier Last edited by PFC5; 03-22-2006 at 12:05 AM.

03-23-2006, 01:31 PM	#33
enmoco 1080p=WhereYaWannaBe Join Date: Feb 2006 Posts: 795	Canadian Site for Warranty Extension Verification http://209.167.114.38/forms/ceg/ceg_dlp_support.html The official site for Warranty extension in Canada. __________________ “I dont sell cars, I sell engines. The cars I throw in for free since something has to hold the engine” Enzo Ferrari 1898~1988 Tosh 56HM195/ Panny TH-50PX600U/Sharp LC46D64U-Moto 6416 DVRs/Tosh. HD-A1v2.4/HD-A2 v2.7

03-26-2006, 11:28 PM	#34
enmoco 1080p=WhereYaWannaBe Join Date: Feb 2006 Posts: 795	Well, at least the brand bashing has let up. __________________ “I dont sell cars, I sell engines. The cars I throw in for free since something has to hold the engine” Enzo Ferrari 1898~1988 Tosh 56HM195/ Panny TH-50PX600U/Sharp LC46D64U-Moto 6416 DVRs/Tosh. HD-A1v2.4/HD-A2 v2.7

03-27-2006, 06:06 PM	#36
PFC5 Super Moderator Join Date: May 2005 Posts: 28,385	Glad to see that Toshiba is trying to make good on the problem. Toshiba used to make a great product and I have purchased many of them in the past but will think twice until I see how this resolves itself. I have an RCA DLP, but I may consider one of the 1080p Toshibas as a 2nd one next year. Hopefully they will prove to me by then that they have their house back in order. Again, glad to see that they are finally going to bat for their customers. Good luck Toshiba owners! __________________ Denon AVR-887 Klipsch RP-5 Pwred Towers (mains) (525 watts peak each 12"Subs) All Klipsch RC-25(ctr),(2)SS1(surr),(2)SS1(rearSurr) Toshiba (2)HD-A20,PS3,BD35 For SACD/DVD-A Samsung HD-841 Panny 50pz80u plasma SETTINGS RCA HD50LPW162 50"DLP w/HD2+ SA 3250HD 47" LCD+Yamaha5790+HD-A1(bedroom) Harmony 680 + (2) 670s (amazing remote/support) Game room with Onkyo receiver & B&W Speakers The_Cable_Game Take the high ground and be happier

03-27-2006, 10:00 PM	#37
tomdog22 A couch and an HDTV to go please. Join Date: Oct 2005 Age: 45 Posts: 11	I just got the same letter, confirming they are going to send out a new improved bulb, free of charge, and that i should use it as a spare, for when the current one fails. that is so cool. i was going to buy one for 350.00 for that exact reason. thanks toshiba, very happy with my 62hm195! __________________ nothings a mistake, until the outcome. so you may as well try...

03-28-2006, 10:28 AM	#39
braminator High Definition is the definition of life. Join Date: Oct 2005 Posts: 95	I got mine form Toshiba also. I went to emmoco's link and it said my model was not included. Model 62hm195. But I had a lamp fail and then I got the Toshiba letter.

03-29-2006, 09:54 AM	#42
Mickey ole gezzer in training Join Date: May 2005 Location: PNW Oregon Posts: 212	Replaced my lamp last week and am hoping I'll receiving one of these letters saying I can expect a spare coming soon. __________________ Toshiba 56MX195 Dish Vip 211 Yamaha HTR 5860

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