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Sony KDF-E50A10 Black vs Grey Bars

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Old 01-26-2006, 11:08 PM   #1
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Default Sony KDF-E50A10 Black vs Grey Bars

Sorry for this question. One week new to HD and large screens. Not new to message boards. This message board has been extremely valuable in my education of televisions, HD, cable, etc. In fact, thanks to this message board, I have this question. I've done my searches. I've read the manual (I think). I've been through three different ST boxes.

I used a THX video to try to adjust my picture settings tonight. I really didn't make many changes from the standard mode of the Sony. I don't have blue or whatever glasses. I have been using "standard" setting for the past week. It's been awesome to my untrained eyes. I must have changed something that I am not aware of.

Today I brought home a Scientific Atlantic 8000 HD DVR from Time Warner local office and plugged it in. I have a problem with it. HD channels freeze and pixelize now. Digital and Analog don't. However, Digital and Analog look better than then they did with the pioneer non-dvr box(s) I had before. I just wanted DVR.

Called TWC tech line and explained that I have pixelization, momentary screen freezes, and audio loss on HD channels. I wondered if it was the different DVR box since the previous non DVR STB was fine. They advised they would send a tech out to check my "splitter" or to "boost" my signal because a DVR box requires a better signal. Fine. They are supposed to be out tommorow afternoon.

However, for some reason, I now have gray (sp grey) sidebars instead of black on 4:3 mode. I have cable output set to 720 only. I screwed with the video settings of the tv to get a better picture even though I don't know what I am doing and the picture was fine. I used to have black sidebars, now I have gray ones in 4:3 mode.

If gray vs black is part of my sony tv, how do I change them back to black? If it is part of my DVR, how do I change them back to black.

I just like the black over gray. Burn in is not a factor on this tv.

Thanks if you respond and let me know what setting I changed. I apologize I didn't find the answer by searching.

I am I_am_Ned

TV: Sony Grand WEGA KDF-E50A10
Provider: Time Warner Cable - NW Ohio
Cables: Component cable(s) from STB to TV
HD STB: Scientific-Atlanta Explorer 8000 HD
Wife: Not real happy with me right now, but I think she still loves me.

Last edited by I_am_Ned; 01-26-2006 at 11:11 PM.
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Old 01-27-2006, 02:29 AM   #2
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If the 8000 is similiar to the 8300 there should be a setting to change to black sidebars. I do not have TWC anymore so cannot tell you exactly where it is, but it should be under the video settings.
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Old 01-27-2006, 05:32 AM   #3
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You can change your gray sidebars to black by pressing the "Settings" button on the DVR's remote twice to bring up the "General Settings" screen. Scroll down to, "Set: TV Borders" and change it to "Dark".
While you're at it you should try changing the, "Set: Picture Format" to "Pass-Through". This might help eliminate the pixelization problem you're having.

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Old 01-27-2006, 11:00 AM   #4
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*topic starter*

Thanks for the suggestions. Pressing settings once opens "quick settings" on the DVR. Pressing it again closes it down. After "Quick Settings" there is a "general settings", however, for the life of me, cannot find a sidebar color option. There is not a "pass through " option as well.

At home right now waiting for the cable guy to fix my signal. I'll see if he knows.

Thanks for the suggestions.

I am I_am_Ned
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Old 01-27-2006, 11:30 AM   #5
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I thought the SA8000HD was the same as my SA8300HD DVR in respect to the control settings. I guess I was wrong......sorry.

Please keep me informed as to what the cable guy does to correct your problem(s).
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Old 01-27-2006, 06:54 PM   #6
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*topic starter*

The cable guy came, replaced a splitter hidden in the attic. Indicated that there was signal loss from the splitter to the jack. But increased the signal with a newer splitter. Still had some freeze up occuring. I asked for an 8300 and he went out to the truck, got one, plugged it in. Problem solved. No freezeups occuring at all.

Still got the gray/blue bars instead of black ones. I can't find a setting anywhere for this. Reset the TV to factory settings. I'll keep looking. I sure prefer the black bars over the gray ones.

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Old 03-30-2006, 06:44 AM   #7
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Quote:
Originally Posted by I_am_Ned
*topic starter*

The cable guy came, replaced a splitter hidden in the attic. Indicated that there was signal loss from the splitter to the jack. But increased the signal with a newer splitter. Still had some freeze up occuring. I asked for an 8300 and he went out to the truck, got one, plugged it in. Problem solved. No freezeups occuring at all.

Still got the gray/blue bars instead of black ones. I can't find a setting anywhere for this. Reset the TV to factory settings. I'll keep looking. I sure prefer the black bars over the gray ones.

I am I_am_Ned
Ned - I had the same thing and I called the cable company - I also prefer the "black bars" over the grey. Cable said that its the networks that broadcast the programs have the "power" of having black or grey bars. Nothing you can do about them....
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Old 03-31-2006, 03:40 PM   #8
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Some channels like CBS use gray pillar bars that cannot be changed, but you can change them on the other channels though. Try pressing the settings button twice FAST with the new 8300HD STB. Then when at "General Settings" screen. Scroll down to, "Set: TV Borders" and change it to "Dark".

You can change it to pass-through by going to "Set: Picture Format" to change it to "Pass-Through". You might have to go into the advanced setup to make this option available, by making ALL resolutions active.
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