Roku2 & Netflix 5.1 issue

jr33928 · 12-12-2012, 09:52 AM

Doug have you read this? Post deleted.

d6500k · 12-12-2012, 06:20 PM

Something for the Roku files from one of their mods.

It appears that Roku has picked up on some of the data I and others have sent along.

Quote:

Just a short update folks:

Roku has identified a black level issue that doesn't involve Onkyo (it happens regardless of whether or not a Roku 2 unit is plugged into an Onkyo or directly into the television), and we'll be continuing our investigation into that.

The pink screen issue, which doesn't appear to be related directly to the black level issue, is still under investigation, and we're working with Onkyo on it.

As soon as we have more information on both issues, I'll update this thread. Thanks for your patience.

C. Shawn Smith

Some progress! Right up there with the fiscal cliff imo.

Doug k

d6500k · 01-16-2013, 06:26 AM

Yes, when the avr is in any video mode other than "direct" and the audio signal is embedded with DD+ or DD5.1, the image will be pink.

If I defeat the DD but impliment CC (while an image is on screen), it works fine.

All other components with DD work just fine. Only the Roku does dot work properly.

Doug k

d6500k · 02-16-2013, 06:29 PM

Just a little c@p from the Onkyo site that I figured some of you might relate to.

And yes, still no resolution to the initial condition. Rbinck has it square. If you want to stream, plug in a WD Live. Better image and far less hassles when an AVR is in the loop.

Anyway....
the cut and paste..

Quote:

d6500k

Posts: 153

While the 515 may have issues, those issues may be caused by any number of "apple TV" or other streamers as well.

Personally, myself and many others are in a death match with Roku.

All other sources including dlna and direct feeds from hdmi laptops have no problems whatsoever.

Go ahead and return the onk, the apple, the roku, the ......

Simple handshake gremlins abound when streaming is a mainstay of viewing. Plug in a decent bd player with a 20 meter hdmi and watch films all day and night.

Do not get me wrong here. I do believe that we are being microsofted. Beta testers without recourse and it sucks.

But damn, good high quality audio rocks through these puppies and frankly, that was what I was initially after. Connecting to hoodoo via voodoo watching hulu on a roku makes me need to tokeu on a reefeu when all I wanted was to listen to styx.

Doug k

A few of the guys at Onkyo are emailing me with large smokin' smilies. Go figure

Doug k

Chris Gerhard · 02-18-2013, 07:18 AM

Doug, thanks for communicating with Roku on this issue. I have the Roku 2 XS and Roku LT. I will check both with a Yamaha RX-V663 but I don't currently subscribe to Netflix so DD 5.1 will have to come from a different source, Vudu or Amazon. Currently I have the Roku 2 XS set up like this in another room:

Roku>Monoprice HDMI switcher>Logitech Revue Google TV>optical audio to Yamaha HTR-5490
and Logitech Revue HDMI>Vizio 1080p display

I only have one AV Receiver with HDMI audio processing, 2007 vintage Yamaha RX-V663, but have never used a Roku with it. The secondary system relies on analog connection for Blu-ray and optical for TiVo/Roku/Google TV, the Google TV ability to convert HDMI input to optical audio output meant I can use Roku with that system.

I am assuming Vudu with DD+ 5.1 should have the same issue as Netflix if Roku and my Yamaha AVR have the same compatibility issues as Roku and the Onkyo you use. One reason issues like this will be common with Roku and other inexpensive products, there are slim or no profits associated with selling the hardware, therefore no money to pay for engineers to fix firmware bugs. I doubt if Roku has seen a penny of profits from selling hardware up to this point.

My home theater with the Yamaha RX-V663 uses a Sanyo PLV-Z60 720p LCD projector and the Roku will be set to output DD5.1+ and 720p. Nothing tricky with that system, will simply be Roku>AVR>Projector using HDMI.

Chris Gerhard · 02-18-2013, 10:26 AM

I can not recreate this issue with Vudu and a Yamaha RX-V663, I played the second Sherlock Holmes Game of Shadows. It is probably limited to selected AV receivers, not very many or there would be more complaints. If it is just Netflix, not the other DD & DD+ streaming services, of course that complicates determining which product or service is the cause.

d6500k · 02-21-2013, 04:40 PM

Quote:

I can not recreate this issue with Vudu and a Yamaha RX-V663

Yeah Chris, The Yamaha has not reported any failures that I have found to date.

Check this for me please if you get a chance and if your display will allow for expanded color space change.

Run the 5.1 signal thru the avr and then go to the display and while a paused image with a lot of darkness in it is up, switch to RGB instead of what most displays default to which is YCBCR. If you see any lightening/darkening with the switch, which I do not think you will see, get back here to me.

For others with a roku in the loop, you might try the same thing. The colorspace tv display nomenclature might be different ie, Expanded, HDMI/DVI Range or whatever. If you notice, and again this must be thru an avr as the tv itself will not generally have an onboard decoder for DD+ or 5.1 DD, the image changes darkness in any fashion, I will send that data to Roku and to the corresponding AVR manufacturers. Of course you must remember to engage the DD in netflix for each film/show where the signal is embedded and with Amazon prime or other 5.1 DD providers, the Roku must be set to output 5.1 from the rokus setup menu.

Thanks!

Doug k

njweb · 03-04-2013, 11:31 AM

I have what appears to be a similar issue with a Roku 2 XS when paired with a Sherwood Newcastle R-973 receiver.
(Someone else with a Roku and R-973 reported the same issue):

When I stream Netflix via an HDMI cable to the receiver, I get video and audio when the Netlfix audio is set to stereo.
When I select 5.1 audio (i.e. Dolby Digital Plus) in the Netflix menu on the Roku 2 XS, the TV picture goes completely black (the movie video is not output).

Note, the Netflix menu is displayed on my TV. The screen only goes black once I start playing a Netflix movie (DD Plus audio is output and heard though).

I heard that the Panasonic BDT220 'Smart' Blu-Ray player works fine for Netflix DD Plus (i.e. most, if not all, Netflix 5.1 titles) when paired with the R-972.

If anyone has a solution or suggestions (the other user tried extensive troubleshooting and also ended up settling on a BDT220 - there is a post on Roku forums detailing all the settings he tried without success - search for "5.1 Netflix No Signal" - I can't post links until my 5th post), let me know please:

d6500k · 03-05-2013, 09:55 PM

With dd+ engaged, is there a direct functionality protocol in your 993 that bypasses all processing? Give that a whirl and please get back to us here and over at roku with any findings.

Doug k

njweb · 03-08-2013, 06:10 PM

Roku 3 solves the issue of no video on Netflix 5.1 titles!

I received my three Roku 3 units today and just hooked up the 3rd one to my 7.1 AV receiver.
It works fine with my Sherwood Newcastle R-972 for Netflix 5.1 (DD Plus). It does not lose the video signal when audio is set to 5.1 like the issue we experienced with the Roku 2 XS.
So the issue was with Roku.

Now I need to sell my new Panasonic BDT-220 (or one of the BDT210's it will replace for Blu-Ray playback).

d6500k · 04-26-2013, 02:52 PM

And since it was a ROKU issue, how do they (roku) stand on their position?

Trash your R2, Buy a new R3...Everybody's Happy?

I'm being a very very squeaky wheel with Roku on this one. They need to have their feet held to the fire by all (EVERYONE) that ever had the colorshift or pink screen issue with regards to incompatability issues with various AVR's.

I too, bought (well since I did work with Sony for a long spell) have a new BDP 790 in the rack.

Not only does it rock as a streamer, the ability to convert to PCM 7.0 the 2 channel music channels like pandora (for example) by simply selecting DTS NEO:6 in the music setup of the 790, allows my avr to sound even better than All Channel Stereo.

The Upsampling to 4k with the new Sony 4k puck (read hard drive) shows that 4k is indeed upon us with lots more coming soon.

The roku has its place imo. A part time unit that reeks in all aspects save for having a very few apps/channels that are simply only available on the roku.

Doug k

zip2play · 04-28-2013, 08:38 AM

I'm dazzled.

12-12-2012, 09:52 AM	#16
jr33928 High Definition is the definition of life. Join Date: Jun 2010 Posts: 69	Doug have you read this? Post deleted. Last edited by jr33928; 12-12-2012 at 10:55 AM.

01-16-2013, 06:26 AM	#18
d6500k ISF Technician Join Date: Jul 2005 Location: Oregon Age: 60 Posts: 1,692	Yes, when the avr is in any video mode other than "direct" and the audio signal is embedded with DD+ or DD5.1, the image will be pink. If I defeat the DD but impliment CC (while an image is on screen), it works fine. All other components with DD work just fine. Only the Roku does dot work properly. Doug k __________________ Serving Oregon, Washington and Idaho. Twice yearly tours to St. Petersburg/Tampa Fla. & Southernmost Texas. www.6500kcalibrations.com

03-05-2013, 09:55 PM	#24
d6500k ISF Technician Join Date: Jul 2005 Location: Oregon Age: 60 Posts: 1,692	With dd+ engaged, is there a direct functionality protocol in your 993 that bypasses all processing? Give that a whirl and please get back to us here and over at roku with any findings. Doug k __________________ Serving Oregon, Washington and Idaho. Twice yearly tours to St. Petersburg/Tampa Fla. & Southernmost Texas. www.6500kcalibrations.com

03-08-2013, 06:10 PM	#25
njweb What is HD? Join Date: Mar 2013 Posts: 2	Roku 3 solves the issue of no video on Netflix 5.1 titles! I received my three Roku 3 units today and just hooked up the 3rd one to my 7.1 AV receiver. It works fine with my Sherwood Newcastle R-972 for Netflix 5.1 (DD Plus). It does not lose the video signal when audio is set to 5.1 like the issue we experienced with the Roku 2 XS. So the issue was with Roku. Now I need to sell my new Panasonic BDT-220 (or one of the BDT210's it will replace for Blu-Ray playback). Last edited by njweb; 03-09-2013 at 06:21 AM.

04-26-2013, 02:52 PM	#26
d6500k ISF Technician Join Date: Jul 2005 Location: Oregon Age: 60 Posts: 1,692	And since it was a ROKU issue, how do they (roku) stand on their position? Trash your R2, Buy a new R3...Everybody's Happy? I'm being a very very squeaky wheel with Roku on this one. They need to have their feet held to the fire by all (EVERYONE) that ever had the colorshift or pink screen issue with regards to incompatability issues with various AVR's. I too, bought (well since I did work with Sony for a long spell) have a new BDP 790 in the rack. Not only does it rock as a streamer, the ability to convert to PCM 7.0 the 2 channel music channels like pandora (for example) by simply selecting DTS NEO:6 in the music setup of the 790, allows my avr to sound even better than All Channel Stereo. The Upsampling to 4k with the new Sony 4k puck (read hard drive) shows that 4k is indeed upon us with lots more coming soon. The roku has its place imo. A part time unit that reeks in all aspects save for having a very few apps/channels that are simply only available on the roku. Doug k __________________ Serving Oregon, Washington and Idaho. Twice yearly tours to St. Petersburg/Tampa Fla. & Southernmost Texas. www.6500kcalibrations.com

02-18-2013, 07:18 AM	#20
Chris Gerhard High Definition is the definition of life. Join Date: Nov 2005 Posts: 10,789	Doug, thanks for communicating with Roku on this issue. I have the Roku 2 XS and Roku LT. I will check both with a Yamaha RX-V663 but I don't currently subscribe to Netflix so DD 5.1 will have to come from a different source, Vudu or Amazon. Currently I have the Roku 2 XS set up like this in another room: Roku>Monoprice HDMI switcher>Logitech Revue Google TV>optical audio to Yamaha HTR-5490 and Logitech Revue HDMI>Vizio 1080p display I only have one AV Receiver with HDMI audio processing, 2007 vintage Yamaha RX-V663, but have never used a Roku with it. The secondary system relies on analog connection for Blu-ray and optical for TiVo/Roku/Google TV, the Google TV ability to convert HDMI input to optical audio output meant I can use Roku with that system. I am assuming Vudu with DD+ 5.1 should have the same issue as Netflix if Roku and my Yamaha AVR have the same compatibility issues as Roku and the Onkyo you use. One reason issues like this will be common with Roku and other inexpensive products, there are slim or no profits associated with selling the hardware, therefore no money to pay for engineers to fix firmware bugs. I doubt if Roku has seen a penny of profits from selling hardware up to this point. My home theater with the Yamaha RX-V663 uses a Sanyo PLV-Z60 720p LCD projector and the Roku will be set to output DD5.1+ and 720p. Nothing tricky with that system, will simply be Roku>AVR>Projector using HDMI.

02-18-2013, 10:26 AM	#21
Chris Gerhard High Definition is the definition of life. Join Date: Nov 2005 Posts: 10,789	I can not recreate this issue with Vudu and a Yamaha RX-V663, I played the second Sherlock Holmes Game of Shadows. It is probably limited to selected AV receivers, not very many or there would be more complaints. If it is just Netflix, not the other DD & DD+ streaming services, of course that complicates determining which product or service is the cause.

03-04-2013, 11:31 AM	#23
njweb What is HD? Join Date: Mar 2013 Posts: 2	I have what appears to be a similar issue with a Roku 2 XS when paired with a Sherwood Newcastle R-973 receiver. (Someone else with a Roku and R-973 reported the same issue): When I stream Netflix via an HDMI cable to the receiver, I get video and audio when the Netlfix audio is set to stereo. When I select 5.1 audio (i.e. Dolby Digital Plus) in the Netflix menu on the Roku 2 XS, the TV picture goes completely black (the movie video is not output). Note, the Netflix menu is displayed on my TV. The screen only goes black once I start playing a Netflix movie (DD Plus audio is output and heard though). I heard that the Panasonic BDT220 'Smart' Blu-Ray player works fine for Netflix DD Plus (i.e. most, if not all, Netflix 5.1 titles) when paired with the R-972. If anyone has a solution or suggestions (the other user tried extensive troubleshooting and also ended up settling on a BDT220 - there is a post on Roku forums detailing all the settings he tried without success - search for "5.1 Netflix No Signal" - I can't post links until my 5th post), let me know please:

04-28-2013, 08:38 AM	#27
zip2play Fireman, Save My TV Join Date: Feb 2008 Location: New York City Posts: 850	I'm dazzled.