Fried 2nd Pioneer Elite Receiver - Help Needed

Jeffylube · 08-11-2009, 12:41 AM

Hi guys,

New to the forum, but was hoping there are some techs that can shed light on a very frustrating situation I'm in. I will try to make this as short as possible, but I want to include as many details as I can in hope of somebody being able to help.

Last night, my setup was a Pioneer Elite plasma display, a Pioneer Elite SC-07 receiver, DirecTv, Apple TV, Denon Blu Ray, PS3 and a Wii, along with a Monster Clean Power unit and Monster Surge unit (not sure model #'s, but the huge expensive things), Sunfire Sub, 7 Klipsch speakers. Everything was working fine and has been since I first setup the receiver 3-4 months ago.

Brother (more knowledgeable than I at this stuff) comes over to run through the receiver speaker setup and double check I have everything on the optimal settings.

Somewhere between going through the setup, installing a cool components fan, and tinkering with the Monster surge box the video to the display goes out never to return again.

StarPower came out and tested the display, which was fine, and concluded that the HDMI control card (?) must have been fried somehow, possibly by static. They took the receiver and I'm waiting to hear back.

Tonight, I hooked up an older, barely used Pioneer Elite VSX-94TXH receiver, and only attached the DirecTv, AppleTV and PS3 to the HDMI ports. Went through speaker setup just fine, watched AppleTV for about an hour, and somewhere between that and trying to play PS3 the identical thing happened, I have audio but no video. Just like the other receiver, if I plug in the mic to do a setup now, the menu no longer appears on the TV so that's telling me it's the same problem.

I have some amateur theories/possibilities about what might be the cause:

- On the cool components fan there's a small temp gauge attached, and one end of it is exposed (not sure if intentional) and you can see a circuit board. On both systems this was sitting on top of the receiver.

- PS3. In searching online I've seen a few cases where a PS3 fried some equipment, but it usually involved a large spark which didn't occur in my case. Strangely, when troubleshooting my first receiver, I hooked the PS3 directly to HDMI port on my TV and after running the PS3 for 5 minutes, received a "PS3 system is too hot and will now shut down" message, which I've never ever seen, despite playing it for 3-4 hours straight without any problems in the past.

- Apple Airport Express, I recently plugged one in right behind equipment rack, about 3-4 days before first receiver went out, and then after my setup tonight was working fine, plugged the AE into the wall. Shortly after this is when the video out on 2nd receiver.

- Switching HDMI cables in and out of different ports with the system on. I'm worried that this might be an obvious no-no, and I'm guilty of it in the past, but never caused any problems. I only recently read in my manual that the receiver should be unplugged when plugging in an HDMI cable.

- Faulty HDMI cables. I'm using either Monster M1000's or AudioQuests, so quality is high and since audio appears fine, I doubt it would be a cable doing this.

Any input as to what could be the problem, or any suggestions to avoid this in the future will be welcomed with arms wide open.

Thanks,
Jeff

Stew4HD · 08-11-2009, 05:05 AM

Sounds to me like an HDMI handshake issue on the display. Try unplugging the power cable to it for a few minutes, then power it back up. I have seen this issue before, myself.

oblioman · 08-11-2009, 09:29 AM

Tinkering with the monster surge box,,just what exactly were you tinkering?

08-11-2009, 12:41 AM	#1
Jeffylube What is HD? Join Date: Aug 2009 Posts: 1	Fried 2nd Pioneer Elite Receiver - Help Needed Hi guys, New to the forum, but was hoping there are some techs that can shed light on a very frustrating situation I'm in. I will try to make this as short as possible, but I want to include as many details as I can in hope of somebody being able to help. Last night, my setup was a Pioneer Elite plasma display, a Pioneer Elite SC-07 receiver, DirecTv, Apple TV, Denon Blu Ray, PS3 and a Wii, along with a Monster Clean Power unit and Monster Surge unit (not sure model #'s, but the huge expensive things), Sunfire Sub, 7 Klipsch speakers. Everything was working fine and has been since I first setup the receiver 3-4 months ago. Brother (more knowledgeable than I at this stuff) comes over to run through the receiver speaker setup and double check I have everything on the optimal settings. Somewhere between going through the setup, installing a cool components fan, and tinkering with the Monster surge box the video to the display goes out never to return again. StarPower came out and tested the display, which was fine, and concluded that the HDMI control card (?) must have been fried somehow, possibly by static. They took the receiver and I'm waiting to hear back. Tonight, I hooked up an older, barely used Pioneer Elite VSX-94TXH receiver, and only attached the DirecTv, AppleTV and PS3 to the HDMI ports. Went through speaker setup just fine, watched AppleTV for about an hour, and somewhere between that and trying to play PS3 the identical thing happened, I have audio but no video. Just like the other receiver, if I plug in the mic to do a setup now, the menu no longer appears on the TV so that's telling me it's the same problem. I have some amateur theories/possibilities about what might be the cause: - On the cool components fan there's a small temp gauge attached, and one end of it is exposed (not sure if intentional) and you can see a circuit board. On both systems this was sitting on top of the receiver. - PS3. In searching online I've seen a few cases where a PS3 fried some equipment, but it usually involved a large spark which didn't occur in my case. Strangely, when troubleshooting my first receiver, I hooked the PS3 directly to HDMI port on my TV and after running the PS3 for 5 minutes, received a "PS3 system is too hot and will now shut down" message, which I've never ever seen, despite playing it for 3-4 hours straight without any problems in the past. - Apple Airport Express, I recently plugged one in right behind equipment rack, about 3-4 days before first receiver went out, and then after my setup tonight was working fine, plugged the AE into the wall. Shortly after this is when the video out on 2nd receiver. - Switching HDMI cables in and out of different ports with the system on. I'm worried that this might be an obvious no-no, and I'm guilty of it in the past, but never caused any problems. I only recently read in my manual that the receiver should be unplugged when plugging in an HDMI cable. - Faulty HDMI cables. I'm using either Monster M1000's or AudioQuests, so quality is high and since audio appears fine, I doubt it would be a cable doing this. Any input as to what could be the problem, or any suggestions to avoid this in the future will be welcomed with arms wide open. Thanks, Jeff

08-11-2009, 05:05 AM	#2
Stew4HD High Definition is the definition of life. Join Date: Dec 2006 Posts: 9,068	Sounds to me like an HDMI handshake issue on the display. Try unplugging the power cable to it for a few minutes, then power it back up. I have seen this issue before, myself. __________________ ___________________________________

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08-11-2009, 09:29 AM	#3
oblioman OTIS,,me hero Join Date: Jun 2004 Location: Someville TN Posts: 4,558	Tinkering with the monster surge box,,just what exactly were you tinkering?