snow white blu-ray problems

johnny noj · 10-06-2009, 11:37 PM

i have a sharp BDHP21U blu-ray player w/ the 10/05/09 firmware update and snow white won't load. i get the previews and then the you may see a blank screen for 2-3 minutes but then the blank screen never goes away. anyone else having issues?

drgonzo369 · 10-07-2009, 09:09 AM

New to the site, but yes, I am also having the same issues. I even upgraded my firmware from it's older firmware (8something) to the newest firmware (the pack released on 10/5/09) and still I get nothing.

On a side note, the new firmware makes it take forever to shut my player off, and I keep having to unplug it now. It never did that before with the old firmware.

RickyB19 · 10-07-2009, 09:32 PM

Same situation guys.

This really sucks! I had to watch the DVD version! I hope Sharp will fix this problem or if anyone has any suggestions...

johnny noj · 10-07-2009, 10:10 PM

yea we had to watch the included dvd copy. as for the shut off issue, i may have had a problem. i do remember yanking the power cord, but i cant remember why.

the movie was for the wife and kid so i really dont care,but it would have been nice to see what the HD transfer would have looked like. but hey it was only $10

RickyB19 · 10-07-2009, 10:52 PM

I'm in the same boat to. Got the movie really cheap because of coupons. I want to see what the blu ray version looks like...

mhanyok · 10-08-2009, 07:21 PM

i think this problem goes alot further than just sharp players. when i bought my blu ray, it did not work on my ps3 or my laptop drive. i returned it, and got a new one, and its doing th same thing. i get a black screen and thats it.
please can anyone help?

RickyB19 · 10-08-2009, 08:45 PM

Shoot!

I hope its not the actual movie! Bad batch??

RickyB19 · 10-08-2009, 08:47 PM

Has anyone tried reverting back to the original firmware to see if it works?

johnny noj · 10-09-2009, 09:14 AM

Quote:

Originally Posted by RickyB19

Has anyone tried reverting back to the original firmware to see if it works?

i did the the 10/05/09 update after trying the disc. the last update i had was from may? so the disc didn't play and i went online to see if there was anything recent and i seen the 10/05/09 update, a day before the snow white disc date. i thought great, they planned on this and heres the update. but neither firmware version worked.

i dout its the discs. i was gonna return mine too, but the previews come up and the load screen. it just goes blank cause whatever disney has loaded on there to protect it from copy protection. or something like that.

jhloa · 10-10-2009, 10:35 PM

I have a pioneer bdp-120. I also noticed the artwork on the 2 blu ray discs is blurry? What make is everyone elses blu ray player?

Poster · 10-11-2009, 10:58 AM

I have the Sharp Aquos bd-hp21u. Snow White blu ray would play the previews and not the feature movie. I went into settings and selected to allow internet access. (I have mine linked to the internet for BD Live)and it now works just fine. Maybe this helps?

jimmyjames1700 · 10-11-2009, 12:02 PM

I can't get it to play on my JVC XV-BP1 either it's wierd to because it won't even load to the previews, just stops seconds after closing the tray. Never had any other issues with this player.

drgonzo369 · 10-12-2009, 08:35 AM

Quote:

Originally Posted by Poster

I have the Sharp Aquos bd-hp21u. Snow White blu ray would play the previews and not the feature movie. I went into settings and selected to allow internet access. (I have mine linked to the internet for BD Live)and it now works just fine. Maybe this helps?

My hp21u doesn't have an ethernet port, how are you online with bdlive with it????

chexmixbbq · 10-16-2009, 07:39 AM

Man, I just ordered mine off of amazon,... was hoping to play this on my ps3, now I'm nervous hoping it will work. If this is a universal problem, I'm sure through firmware updates it'll get fixed soon.

myturn · 10-16-2009, 12:49 PM

It played fine in the Panasonic BD-35 player using
Firmware Version 2.0

10-06-2009, 11:37 PM	#1
johnny noj Sears Brand Central - HE Join Date: Apr 2007 Location: Monroeville, PA Posts: 36	snow white blu-ray problems i have a sharp BDHP21U blu-ray player w/ the 10/05/09 firmware update and snow white won't load. i get the previews and then the you may see a blank screen for 2-3 minutes but then the blank screen never goes away. anyone else having issues? __________________ SHARP AQUOS 37 Inch 1080P LCD HDTV LC-37D62U SHARP AQUOS BD-HP21 BluRay Dish Network VIP 622 HD-DVR

10-07-2009, 10:10 PM	#4
johnny noj Sears Brand Central - HE Join Date: Apr 2007 Location: Monroeville, PA Posts: 36	yea we had to watch the included dvd copy. as for the shut off issue, i may have had a problem. i do remember yanking the power cord, but i cant remember why. the movie was for the wife and kid so i really dont care,but it would have been nice to see what the HD transfer would have looked like. but hey it was only $10 __________________ SHARP AQUOS 37 Inch 1080P LCD HDTV LC-37D62U SHARP AQUOS BD-HP21 BluRay Dish Network VIP 622 HD-DVR

10-08-2009, 07:21 PM	#6
mhanyok What is HD? Join Date: Oct 2009 Posts: 1	blu ray snow white problems i think this problem goes alot further than just sharp players. when i bought my blu ray, it did not work on my ps3 or my laptop drive. i returned it, and got a new one, and its doing th same thing. i get a black screen and thats it. please can anyone help?

10-10-2009, 10:35 PM	#10
jhloa What is HD? Join Date: Oct 2009 Posts: 1	I have the same issue I have a pioneer bdp-120. I also noticed the artwork on the 2 blu ray discs is blurry? What make is everyone elses blu ray player?

10-11-2009, 10:58 AM	#11
Poster What is HD? Join Date: Oct 2009 Posts: 1	Snow White fix? I have the Sharp Aquos bd-hp21u. Snow White blu ray would play the previews and not the feature movie. I went into settings and selected to allow internet access. (I have mine linked to the internet for BD Live)and it now works just fine. Maybe this helps?

10-07-2009, 09:09 AM	#2
drgonzo369 What is HD? Join Date: Oct 2009 Posts: 2	New to the site, but yes, I am also having the same issues. I even upgraded my firmware from it's older firmware (8something) to the newest firmware (the pack released on 10/5/09) and still I get nothing. On a side note, the new firmware makes it take forever to shut my player off, and I keep having to unplug it now. It never did that before with the old firmware.

10-07-2009, 09:32 PM	#3
RickyB19 What is HD? Join Date: Oct 2009 Posts: 4	Same situation guys. This really sucks! I had to watch the DVD version! I hope Sharp will fix this problem or if anyone has any suggestions...

10-07-2009, 10:52 PM	#5
RickyB19 What is HD? Join Date: Oct 2009 Posts: 4	I'm in the same boat to. Got the movie really cheap because of coupons. I want to see what the blu ray version looks like...

10-08-2009, 08:45 PM	#7
RickyB19 What is HD? Join Date: Oct 2009 Posts: 4	Shoot! I hope its not the actual movie! Bad batch??

10-08-2009, 08:47 PM	#8
RickyB19 What is HD? Join Date: Oct 2009 Posts: 4	Has anyone tried reverting back to the original firmware to see if it works?

10-11-2009, 12:02 PM	#12
jimmyjames1700 A couch and an HDTV to go please. Join Date: Aug 2007 Posts: 13	I can't get it to play on my JVC XV-BP1 either it's wierd to because it won't even load to the previews, just stops seconds after closing the tray. Never had any other issues with this player.

10-16-2009, 07:39 AM	#14
chexmixbbq What is HD? Join Date: Sep 2007 Posts: 1	Man, I just ordered mine off of amazon,... was hoping to play this on my ps3, now I'm nervous hoping it will work. If this is a universal problem, I'm sure through firmware updates it'll get fixed soon.

10-16-2009, 12:49 PM	#15
myturn Movie Geek Join Date: Sep 2007 Location: way out there Posts: 192	It played fine in the Panasonic BD-35 player using Firmware Version 2.0

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