Anybody deal with "East Coast TV's"?

djcee73

Has anyone bought a TV from "East Coast TV's"? Their prices on the 2009 55" Samsungs seem too good to believe. They only sell in the NJ,NY,CT,RI area and you don't pay until the TV is delivered.

PFC5

Is this the place:

http://www.eastcoast.tv/

It does not appear to be a retail store.

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djcee73

need five post to post URL. This is no. 2

djcee73

three

djcee73

four

djcee73

five... see URL in next post

djcee73

this is the site http://www.eastcoasttvs.com/index.php/

boxerman1

looks good I really want the Samsung LN32A550

Asterix

Yeah, I am also interested to buy from them. But I noticed that they don't display their physical address, only telephone numbers. I am afraid to give my credit card info to them. How do you think?

Codes20

Sketchy. I'd opt for elsewhere.

Asterix

I wish to listen from someone who has real experience with East Coast TVs. I checked Resellers Rating website and found everything's rosy.

lobudgt

Post#7 is the correct address for sure...at least it is the place I have dealt with.
I have ordered a Samsung LN46A750 from them as of last Saturday night, 04/04/09. I got a confirmation phone call Sunday. They were also decent about answering email questions. FYI - you will receive an email address from them in an email when you register for their website. No purchase was necessary. They do not list an email address on the web site though. I hope to take delivery of this TV early next week. My only concern so far is the stability of their web site. It was down a couple times over a three day period for an hour or more each time. As far as I can tell, it has now been down since Tuesday some time, and it's now at least 24 hours. I just called them. I forgot they are closed for Passover until Sunday. This may or may not have something to do with why the web site is down now. I'm not worried about my money regardless. With this place, you don't pay for anything until it arrives at your house and the delivery person opens the packaging for you to inspect it for damages. I'll report back as soon as I can comment on the full experience of buying from this company!
Jeff

lobudgt

You may want to review their policies. I agree that it is usually important to have a physical address. That may still apply if warranty work is required. They have been good with phone and email so far. The lack of address is not a problem for the actual purchase though. No money is paid until you have the merchandise in your house and have inspected it for damage. Works for me...maybe you too now that you know?

Asterix

Thanks for sharing your experience Jeff. You said don't worry because you don't need to pay for purchase but you have to give your credit card info at check out, right. If they charge your card and deliver nothing, what would you do? I don't want to spoil your good expectation though. I hope I would hear sweet news from you soon.

RandyWalters

No, everything IS NOT rosy! This vendor is very shady - i just busted them on another forum for faking their reviews. I can't believe you actually believe those rediculously positive reviews.

Here's a copy of my post from the other forum - take from it what you will but i'd avoid this vendor completely.

=============================


Quote:
Originally Posted by RandyWalters View Post
I just looked this vendor up on ResellerRatings.com and they have 17 of the most glowing, detailed, positive reviews i've ever seen for a vendor. And i think they're all faked reviews. They all read like a sales brochure and all but a few of them name East Coast by name at least once which is not something an individual would do. Many of them appear to be written by the same person - very similar reviewing methods etc.

And if you compare these two reviews i pasted below, most of the text is exactly the same word for word but they're from two different reviewers. It all just looks too fake to me, and the reviews only started 6 weeks ago and that's a lot of reviews for such a new and unknown vendor. Lots of vendors post their own fake reviews to get the customer satisfaction rating up and to mislead potential customers. Even some of the best and most popular vendors have some bad reviews, it happens - but East Coast doesn't have a single bad review. Remember a deal that sounds too good to be true usually is a sign of a shady vendor.

Compare these two reviews (which were later removed after they were found to be fraudulent):

Reviewer: wickedchina5
3/20/09 3:09 PM
I received exactly what I ordered and wanted, I love my new TV and I purchased it for the lowest price. The transaction was quick, the customer service rep was wonderful and most importantly my NEW TV arrived in days. I had plenty of time to inspect it, before actually paid for it. That's right, the delivery guy swiped my card after I was absolutely satisfied. I would definitely purchase from this seller again and would highly recommend this seller to my friends, family and also you. Thank you guys...

Reviewer: ssa035
3/10/09 10:43 PM
I received exctly what I ordered, for the lowest price available in the market during that time. The transaction was quick, the service was pleasant and attentive and most importantly the NEW TV arrived in days. I had plenty of time to inspect it, before actually paying for it. That's right, the delivery guy swiped my card after I was absolutely satisfied. I would definitely purchase from this seller again and would recommend this seller to my friends and family.

I thought of something else - there is no way i'm going to let a stranger into my house and let him swipe my credit card into a handheld portable device - i'd be worried that he's stealing my identity and now has my credit card number.

I'd avoid this vendor just for the fake reviews alone. Buyer Beware !

Edit - i contacted ResellerRatings about this and i heard right back that they are going to be contacting the reviewers. Nice!



Another update a few days later:

The ResellerRatings administrator initially identified and removed 3 fraudulent reviews for this scammy vendor, and after more investigation they've removed another 7 fraudulent reviews so their review count dropped from 17 to 7, and i bet more get removed as their investigation continues. This shows that you cannot always just take glowingly good customer reviews as gospel because they're easy to fake and hard to spot until someone (like me) notices a suspicious pattern and reports it.

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