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Sony SXRD XBR1 Green Tint! Please Help!

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Old 02-27-2008, 01:10 PM   #1
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Default Sony SXRD XBR1 Green Tint! Please Help!

Hi all, I am new to this site, this is my first post and i'm not sure if im posting in the right place. Here's my problem, I have a 50" Sony SXRD XBR1. When I bought it I remember hearing something about green blob problem. Never had a green blob problem and picture has always been awesome. I have had it for 14 months now but for the past 3 months I have noticed a green tint to the picture. It started on standard definition channels and gradually got worse. Now it has a green tint on all channels even on HD. I thought it was just a color adjustment or a bad cable box. I got a new HD cable box and even changed to a HDMI cable and there was no change. I proceded to play with the color menu and I cant get rid of the green tint. I have read about a lot of people have green blob problems. Not sure if this is what they are talking about. It's not a blob but a green tint on backrounds, faces, hair, etc... My $3,500 TV is getting hard for me to watch without getting upset. I called Sony, they told me there is a recall on the optical block. They gave me a service number to call and said if it is the optical block repair will be free of charge. If it is something else I would have to pay for it. I cant beleive it, it's only 14 months old. The production date is Octobet 2005, I bought it in Sept 2006 (because I got a super buy) and we (my wife and I ) set it up for ourselves as a Christmas present to each other. What do I do. Do you think it is the optical box, will this take care of the problem or will it occur again, will the TV develop other problems after being tampered with???? Can anyone give me ideas on what I should do or what they have done. I have been told to demand a new set????? Any help would be greatly appriciated.
Thank you
Frank
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Old 02-27-2008, 02:52 PM   #2
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It's more like 17 months since you bought it. It is probably the optical block-- Sony will have it repaired. No one is going to tamper with it. You certainly may demand a new set, but I doubt Sony will just send you one. Let them fix it, and if it not satisfactory, then raise hell with them. Do you not trust them to do the right thing?

The set was built 28 months ago and Sony offered to repair the optical block-- sounds pretty decent to me.
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Old 02-27-2008, 09:12 PM   #3
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It's more like 17 months since you bought it. It is probably the optical block-- Sony will have it repaired. No one is going to tamper with it. You certainly may demand a new set, but I doubt Sony will just send you one. Let them fix it, and if it not satisfactory, then raise hell with them. Do you not trust them to do the right thing?

The set was built 28 months ago and Sony offered to repair the optical block-- sounds pretty decent to me.
The set has been in use for 14 months. We bought it in Sept but didnt set it up till Christmas. In any event I feel that a set this expensive should be problem free for at least 10 years and should have a mfg warranty for half that. It's not that I dont trust Sony to do the right thing, (Sony will not be doing the repairs it will be a local authorized repair company) i'm just wondering how long the repair will last. Is it temporary, Will it happen again in another 14 months, is it an up dated optical block that will solve the issue, did I get a lemon, etc... Didnt mean that someone would tamper with it. I know how it is with electronics, sometimes when something it touched it's never the same again. Not sure whats involved in changing the optical block. It it something they do in my home or do they take the set to their facility??? Just wanted to know what everyone else has gone through to fix their problem, how it worked out and if they are happy with the outcome.
Thank you in advance,
Frank

Last edited by franksauto; 02-27-2008 at 09:19 PM.
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Old 02-27-2008, 09:55 PM   #4
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In any event I feel that a set this expensive should be problem free for at least 10 years and should have a mfg warranty for half that.
Oh yea . . . have you ever bought a car?
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Old 02-29-2008, 09:52 AM   #5
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Oh yea . . . have you ever bought a car?
Yes, 2002 under warranty for 5 years, only have had routine maint, wear & tear. Oh yea I just replaced the battery today, lasted a year longer than normal.
You are comparing apples to oranges. My TV dosent drive into pot holes, through down pours or foul weather, have fender benders, have the brakes ridden, sit in sub zero temps, etc..... It sits on a dust free stand in a 69 degree temp room.
I dont understand, Is this the way all new members are welcomed to this forum! I came to this site looking for help and hoping for answers but it seems this is the forum you come to if you want grief!
If anyone has had the same problem and would like to help me I would greatly appreciate it. Any one else please do not respond.
Thank you
Frank

Last edited by franksauto; 02-29-2008 at 10:20 AM.
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Old 02-29-2008, 07:00 PM   #6
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Yes, 2002 under warranty for 5 years, only have had routine maint, wear & tear.
I bet the radio was not covered under the 5 yr.

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I dont understand, Is this the way all new members are welcomed to this forum!
Huh??

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I came to this site looking for help and hoping for answers but it seems this is the forum you come to if you want grief!
If anyone has had the same problem and would like to help me I would greatly appreciate it. Any one else please do not respond.
I think Rick gave pretty good advice and covered all the bases; if you aren't happy with that, c'est la vie . . . .

Ok, I won't bother you again. Enjoy the forum.
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Old 03-05-2008, 09:36 PM   #7
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Quote:
Originally Posted by franksauto View Post
Yes, 2002 under warranty for 5 years, only have had routine maint, wear & tear. Oh yea I just replaced the battery today, lasted a year longer than normal.
You are comparing apples to oranges. My TV dosent drive into pot holes, through down pours or foul weather, have fender benders, have the brakes ridden, sit in sub zero temps, etc..... It sits on a dust free stand in a 69 degree temp room.
I dont understand, Is this the way all new members are welcomed to this forum! I came to this site looking for help and hoping for answers but it seems this is the forum you come to if you want grief!
If anyone has had the same problem and would like to help me I would greatly appreciate it. Any one else please do not respond.
Thank you
Frank
That Sony model is notorious for having strange color issues. I would have it fixed and try to sell it for a different model. You can go to just about any A/V forum and find a few threads about SXRDs having strange color "clouds" of bleeding greens.
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Old 06-21-2008, 05:43 PM   #8
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Default xbr1 more sad story

yeah get out the hankys, bought mine aug '06 3 months dreaded green "blob" mine more a swoosh.. call sony bla bla replace light engine, TWO weeks waiting....fixed, fine couple weeks ..bulb kabluie 10 more down dayz new bulb ....6 months bulb kabluie...2 more weeks waiting.....replace... last thursday 6/19....after dimming picture, ghost's of the green blob-swoosh...then bulb kabluie! have bestbuy 4 year full tilt boogie full service in house repair...waiting for tech and bulb... and whats this? lawsuit, many, many xbr1's messin up. just setteled dedicated sony hotline 866-850-8674, I won't know till sony cert. tech. ck's it out, however there are options. wez got till june 09...new xbr2? 60 inch? hmmmmm, refund on bb service plan...nah, money back? I'm going for it! great tv flawed technol ogy. light engine replacement after aug 09 $1300.00 +++
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