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How to transfer videos from Canon VIXIA HF S100 to computer?

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Old 06-20-2010, 02:18 PM   #1
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Default How to transfer videos from Canon VIXIA HF S100 to computer?

Hey guys,

I'm creating a video for my class graduation. The instructors have been taking video footage of us all year using a Canon VIXIA HF S100. I've been sent home with the camera, and am trying to transfer the videos from the camcorder to my PC so I can work on this class video.

I cannot seem to figure out how to transfer the videos though! And, I certainly don't want to do anything wrong and accidentally erase all of the content on the memory card.

I have a Canon camera, and I merely connect the camera to the computer using a USB cable, and can transfer the pictures quite easily that way.

But for some reason, with this camcorder, I connect it to the computer using a USB cable, and nothing happens. I don't see any videos. I don't see a folder with any videos. Nothing.

Can someone explain to me what steps must be taken, or if I need some special software or something, to transfer videos? I don't have a manual or anything, but would like to get these videos transferred ASAP so I can get to work!

Thanks for any advice you guys may have!
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Old 06-20-2010, 02:59 PM   #2
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To transfer video - you will need the power cord and USB cable plugged in. The camera will not transfer without the power cord. With both cords plugged in - turn the camera on - and press the play transfer button on the lcd panel. This will put the camera into transfer mode. Using the joystick - set to computer. You will have two new drives show up (one the flash and the other the memory card), just select which drive has your videos and transfer.
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Old 06-20-2010, 03:16 PM   #3
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Awesome--thank you, Oblioman! Now I am making some progress! I found the transfer button on the LCD screen.

Now, all I need to do, is figure out where this "joystick" is, which will allow me to switch over to the transfer to "computer" option. Do you know where on the camera this joystick is located? Or what it looks like?
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Old 06-20-2010, 03:18 PM   #4
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Oh, I believe I have found it! Thank you again for all of your help!
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Old 06-20-2010, 03:21 PM   #5
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Hm, now there seems to be a new problem though. The camcorder has transferred all the PICTURES from the camcorder to my computer, but it seems to not be recognizing any video on the memory card. I've been told there are many videos on this card. Is it possible that the camera has recorded the videos in a special format that my computer is not recognizing? My computer is brand new, but I don't have any canon software or anything installed on my computer. Is there anyway to get videos off of this camcorder?
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Old 06-20-2010, 04:30 PM   #6
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Quote:
Originally Posted by BBGun View Post
Hm, now there seems to be a new problem though. The camcorder has transferred all the PICTURES from the camcorder to my computer, but it seems to not be recognizing any video on the memory card. I've been told there are many videos on this card. Is it possible that the camera has recorded the videos in a special format that my computer is not recognizing? My computer is brand new, but I don't have any canon software or anything installed on my computer. Is there anyway to get videos off of this camcorder?
When you set the camera up to transfer - your computer will recognize 2 new drives - the SD card will be one drive - and the flash drive or hard drive will show up as a different drive. Generally, the first listed drive is the one that contains the video. You will find them under the AVCHD files,,stream. You could also do a computer search for *.mts files and see what shows up.
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Old 06-20-2010, 07:27 PM   #7
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You can also use a program to help with the transfer. I used Windows Live Photo Gallery. I've worked with many different ones, but I've found this to meet my needs best.
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Old 02-12-2011, 12:37 PM   #8
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Basically, the power and USB are both connected. It says select the type of device for the USB connection; it has DVD Burner and Computer/Printer ? Please help, how do I transfer my videos ?
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Old 02-13-2011, 01:09 PM   #9
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Quote:
Originally Posted by fasman08 View Post
Basically, the power and USB are both connected. It says select the type of device for the USB connection; it has DVD Burner and Computer/Printer ? Please help, how do I transfer my videos ?
On my Canon HF 21S, you choose Computer/Printer. But, that does not transfer the video to the computer. You will either need the software furnished with the camera or some other video editing software. I use iMovie. After connecting the camcorder, I start iMovie and choose import from camera. Then thumbnails show up and you choose which files you wish to import.
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Old 02-13-2011, 10:05 PM   #10
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Basically, the power and USB are both connected. It says select the type of device for the USB connection; it has DVD Burner and Computer/Printer ? Please help, how do I transfer my videos ?
Choose Computer/Printer - from there you will have to navigate to your camera. It will show up as an extra drive - could be E-F-G, depending on how many drives you have on your computer. Look for the Canon folder - AVCHD - Stream - from there you can just drag and drop the files to a designated folder on your hard drive (it be a good idea to designate a folder before hand). Do it once,,,and the riddle is solved. Have fun.

By the way - you do not need any other software like imovie (crapmovie). If you want to view your HD footage SplashLite (freebie) works just fine. Please do not listen to all these assholes pushing anything I-crap.
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Old 02-14-2011, 08:41 AM   #11
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Quote:
Originally Posted by oblioman View Post
Choose Computer/Printer - from there you will have to navigate to your camera. It will show up as an extra drive - could be E-F-G, depending on how many drives you have on your computer. Look for the Canon folder - AVCHD - Stream - from there you can just drag and drop the files to a designated folder on your hard drive (it be a good idea to designate a folder before hand). Do it once,,,and the riddle is solved. Have fun.

By the way - you do not need any other software like imovie (crapmovie). If you want to view your HD footage SplashLite (freebie) works just fine. Please do not listen to all these assholes pushing anything I-crap.
I don't know about on Windows machines, but on my Mac doing it the way described above did not work. I could get the files on my computer, but nothing would play them. Just to experiment around, I took the file and processed it with Handbrake - then it was able to be viewed. But, the only other way was to use an editing program to import it. Don't care what program you use to import it. I have no stock in Apple.
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Old 03-18-2011, 05:25 PM   #12
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I just put the sdhc card into the computer and copy the files into a directory. Takes a few minutes to do.
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Old 04-18-2011, 04:53 PM   #13
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I have the same problem -- but a different camera (Vixia HF20)

Quote:
I just put the sdhc card into the computer
If the camera has internal memory, and the video was recorded there, you're out of luck.
Quote:
Choose Computer/Printer - from there you will have to navigate to your camera. It will show up as an extra drive
That won't work either. The computer (in my case a PC with Windows 7) does not recognize the camera.
Edit: I stand corrected. After several attempts, and trying different USB ports and cables, I managed to transfer the files without the "image Mixer" software provided by Canon.

Last edited by kaka_photos; 04-18-2011 at 06:28 PM. Reason: updated information
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