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Canon VIXIA HFS100 Battery Charge Display Issue

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Old 03-29-2010, 01:45 PM   #1
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Default Canon VIXIA HFS100 Battery Charge Display Issue

I have a new Canon VIXIA HFS100. Everything worked fine for a week or so in regard to the batteries. Now my batteries both Canon and third-party (all with the "smart chip" feature) now do not display any battery time via the display Both the Canon batteries and the third-party batteries always show up on the display as empty charge even though they ARE fully charged. Anyone ever have an issue like this?!?! (And I have tried simply blowing out the battery connection with compressed air.) -Josh
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Old 03-29-2010, 03:37 PM   #2
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Default Problem Solved (Kind Of)

The batteries that I charged with a third party charger did not show as charged... even thought they were supposedly fully charged. When charged in the third party charger the light on the charger would show they were fully charged but when popped into the camera it would show the battery had zero charged. I now charged a battery while in the camera and with the camera plugged in via it's power cable to a wall outlet. Doing it this way the batteries now all show full charge in the display. SO... IT WAS THE THRID PARTY CHARGER CAUSING THE ISSUE. (Well... at least I know my batteries and camera are all ok.)

Maybe the third party charger doesn't set the "smart chip" correctly or something. Although I would think the "smart chip" simply reads the charge and communicates it to the camera. Maybe there is more involved in how it works.
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Old 04-04-2010, 05:52 PM   #3
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Quote:
Originally Posted by joshuagsmith View Post
Maybe the third party charger doesn't set the "smart chip" correctly or something. Although I would think the "smart chip" simply reads the charge and communicates it to the camera. Maybe there is more involved in how it works.
Yes there is more to it. For starters the info that is used is often encrypted data or a specific format that is not disclosed in data sheets, so the third party chargers can't communicate properly. And as the chip monitors charge rate, charge level, temperature, discharge rate, etc., it uses it to calculate the current state of the battery. Without the proper info to the chip from the charger, it won't know what to provide to the camcorder, hence the zero charge state.

It's annoying that companies do it, but I guess they want you to buy genuine batteries and chargers so they make more money from the accessories.
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