High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Viewing Mediums, HDTVs > HDTV Calibration
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

HDTV Calibration Calibration discs, ISF calibration, discuss setting on your HDTV. RSS - ISF Calibration

Best Buy Calibration

Reply
AddThis Social Bookmark Button
 
Thread Tools
Old 04-28-2009, 08:35 AM   #1
High Definition is the definition of life.
 

Join Date: Feb 2009
Posts: 39
Default Best Buy Calibration

The Geek Squad is coming to my house to calibrate my Panasonic.

What would be a checklist of things I would want to make sure they do?

What would be a list of things I could give him (information) that would help them in the process.

I fully understand the purpose of calibration, but I really want to make sure I actually get what I paid for.

Thanks
Ron9 is offline   Reply With Quote
Old 04-28-2009, 08:48 AM   #2
ISF Calibrator
 
dsskid's Avatar
 

Join Date: Mar 2005
Location: Long Island, NY
Posts: 5,018
Default

Quote:
Originally Posted by Ron9 View Post
The Geek Squad is coming to my house to calibrate my Panasonic.

What would be a checklist of things I would want to make sure they do?

What would be a list of things I could give him (information) that would help them in the process.

I fully understand the purpose of calibration, but I really want to make sure I actually get what I paid for.

Thanks
Warm the tv up for 1/2 - 1 hour.

Ask them:
  • what training they have had
  • how long have they have been doing calibrations
  • if they are ISF certified
  • if they ever calibrated your model before
  • what equipment do they plan to use
  • if they plan to go into the service menu
  • what recourse you have if something happens to your tv as a result of their calibration (if they screw things up).

I've heard good and bad things regarding their calibrations. Good luck and let us know how it turns out.
__________________
Displays are like 100% cotton t-shirts. Always buy a size larger than you think you'll need, because they tend to shrink over time.

Professional reviews of displays are an excellent tool, but the final decision should come from using your own eyes.




Living Room - Panasonic TH58PZ700U, Panasonic DMP-BDT215, Denon AVR-1911
Man-Cave - Pioneer Kuro Elite Pro-111FD, Pioneer Kuro BDP-320, Denon AVR-591BA, PS3

RIP L2W, PFC5 & Kosty
dsskid is offline   Reply With Quote
Old 04-28-2009, 10:08 AM   #3
ISF Technician
 
d6500k's Avatar
 

Join Date: Jul 2005
Location: Oregon
Age: 61
Posts: 1,720
Default

In addition to dsskid's valid questions....

Quote:
What would be a checklist of things I would want to make sure they do?
Check for proper connection interfaces and settings of components attached for optimum performance.

Set black/white levels commensurate with your viewing habits.

Set gray scale to d65

Use color management, where applicable, to align primaries and secondaries.

Set saturation and phase correctly (color and tint)

Then, confirm that the image is viewable. Many displays need to be skewed a tad if you see deep blue, red or heaven forbid, green in the deepest blacks. This is where Science and Art need to be combined.

Quote:
What would be a list of things I could give him (information) that would help them in the process.
Your viewing habits. TV time vs. DVD/bd time.

Room lighting for the above.

Quote:
I fully understand the purpose of calibration, but I really want to make sure I actually get what I paid for.
Don't we all!

It is possible on many of the newest displays to calibrate completely from advanced user menus outside of the need for service menu access. SM access generally allows the calibrator to "lock out" the user from playing with the settings, thereby keeping the calibration results stable. Others will calibrate through the advanced user and then give the client a copy of the before and after data and the settings arrived at to complete the calibration. Either way of doing business is aok as long as the data is left with the client.

Hopefully you are having this done so you can see exactly what a film director intended for you to see, because when done right, that is exactly what a calibration to standards provides.

Doug k
__________________
Serving Oregon and Southmost Texas.
Occasional tours to St. Petersburg/Tampa Fla.

www.6500kcalibrations.com
d6500k is offline   Reply With Quote
Old 04-28-2009, 12:16 PM   #4
High Definition is the definition of life.
 

Join Date: Feb 2009
Posts: 39
Default

I fully expect to notice a great difference in the picture on the plasma, however my cousin said it made no difference when he had his done. So I am really going in expecting anywhere from the best to the worst.


It is such a grab bag too, sort of like when one direct tv guy comes and gives you an answer on something and then 6 months later another tech, says, "why did they do that?" AND you tell him, "well the last guy said.................", and they reply, "Well he was wrong.!"

You kind of hope you get the knowledgeable person right off the bat, not the bullshit artist.

any other thoughts and advice would be appreciated.
Ron9 is offline   Reply With Quote
Old 04-28-2009, 12:43 PM   #5
ISF Technician
 
d6500k's Avatar
 

Join Date: Jul 2005
Location: Oregon
Age: 61
Posts: 1,720
Default

Ron, what percentage of films vs. tv would you say you watch?

Doug k
__________________
Serving Oregon and Southmost Texas.
Occasional tours to St. Petersburg/Tampa Fla.

www.6500kcalibrations.com
d6500k is offline   Reply With Quote
Old 04-28-2009, 01:38 PM   #6
High Definition is the definition of life.
 
daleb's Avatar
 

Join Date: Jan 2005
Location: Clovis, CA
Posts: 7,652
Default

Quote:
Originally Posted by Ron9 View Post

You kind of hope you get the knowledgeable person right off the bat, not the bullshit artist.
The risk in Geek Squad services.
__________________
Samsung PN50A650 plasma, Arcam AVR350, Dali Ikon6 (Vokal2&OnWalls), Outlaw Audio LFM-1EX sub, Anti-Mode 8033B, Oppo Digital BDP-83SE, Roku Digital, Furman Elite power conditioner
daleb is offline   Reply With Quote
Old 04-28-2009, 07:43 PM   #7
Progress Not Perfection
 

Join Date: Oct 2007
Posts: 5,715
Default Wrong Questions:

Quote:
Originally Posted by dsskid View Post
Ask them:
  • what training they have had
  • how long have they have been doing calibrations
  • if they are ISF certified
  • if they ever calibrated your model before
  • what equipment do they plan to use
  • if they plan to go into the service menu
  • what recourse you have if something happens to your tv as a result of their calibration (if they screw things up).
Those are "nice" quesions, but really, sorta like asking a used car salesman what he thinks of the car he's trying to sell you - do you really expect to get the unabashed truth??

Examples:
What training have you had?
The Geek reads off a long syllabus of courses and sources that you have never heard of. Could be a snow job.

How long have you been doing calibrations?
The Geek ain't gonna tell you that you're the first customer, so expect that he's going to tell you at least a year and hundreds of sets.

Are you ISF certified?
Yes or no doesn't matter to that one; there are better certificaiton programs; and whether ISF "certified" or OTHER "certified" doesn't mean that he has accumulated any knowledge or experience.

Have you ever calibrated my model Panasonic before?
Sure, quite a few, they really benefit from it too. Wait til you see the difference. True? Not True? Who knows?

What equipment do you plan to use?
Well, whatever he does plan to use, you can bet that the OP has never heard of it before and no idea whether it is "top of the line", "bottom of the line", or "midrange".

Do you plan to go into the service menu?
This set doesn't require that.
If necessary, yes, I will.
Our calibration service doesn't include adjustments in the service menu.
If you really want me to . . . . do you???

What recourse do I have if you screw up my TV?
Gosh, I don't know, but I've never screwed up anyone else's TV.
Besides, you can't screw up anything with a basic calibration.

I really wouldn't bother with any of those questions unless I was already several steps ahead of the Geek comming out to calibrate.
Sort of like asking OJ to try on the glove.
Scottnot is offline   Reply With Quote
Old 04-28-2009, 08:15 PM   #8
High Definition is the definition of life.
 

Join Date: Feb 2009
Posts: 39
Default

Quote:
Originally Posted by d6500k View Post
Ron, what percentage of films vs. tv would you say you watch?

Doug k
We watch about one movie a month. My wife and I both watch alot Sports. A few network shows a week. My wife watches alot of HGTV.

That is our basic viewing.
Thanks
Ron
Ron9 is offline   Reply With Quote
Old 04-28-2009, 08:20 PM   #9
ISF Technician
 
d6500k's Avatar
 

Join Date: Jul 2005
Location: Oregon
Age: 61
Posts: 1,720
Default

Quote:
We watch about one movie a month. My wife and I both watch alot Sports. A few network shows a week. My wife watches alot of HGTV.
Ron,

You do not need a calibration. Simply use the remote to switch the display to its film or movie mode turn down the lights a bit, throw in a DVD, and you are good to go.
Watch all TV with whatever setting you like with the lights as they are.

Send the BB Geek money to your favorite charity.

Good viewing,

Doug k
__________________
Serving Oregon and Southmost Texas.
Occasional tours to St. Petersburg/Tampa Fla.

www.6500kcalibrations.com
d6500k is offline   Reply With Quote
Old 04-28-2009, 09:27 PM   #10
High Definition is the definition of life.
 

Join Date: Apr 2009
Location: BaySide
Age: 34
Posts: 60
Default

Heres what you do. go to another best Buy and cancel it, get your money back. Then call whitin the week (if they don't call you to confirm) and confirm your appointment.

I had one scheduled April 17th and about 2-3 weeks before i canceled it and they called the week off and i got a free calibration.
PokerFace is offline   Reply With Quote
Old 04-29-2009, 05:06 AM   #11
High Definition is the definition of life.
 

Join Date: Feb 2009
Posts: 39
Default

Quote:
Originally Posted by d6500k View Post
Ron,

You do not need a calibration. Simply use the remote to switch the display to its film or movie mode turn down the lights a bit, throw in a DVD, and you are good to go.
Watch all TV with whatever setting you like with the lights as they are.

Send the BB Geek money to your favorite charity.

Good viewing,

Doug k
Doug
That is what I explained when I bought the TV, and proposed to others. Everyone said "Well you really need it in order to get the most out of your TV and it will run better because it wont use as much electricity."


As far as caneceling, I am well beyond my 30 days, (wanted to make sure I got a load of hours in, on the break in).

advice much appreciated,
Ron
Ron9 is offline   Reply With Quote
Old 04-29-2009, 05:46 AM   #12
Direct TV Fresh Meat
 

Join Date: Feb 2007
Posts: 2,348
Default

Quote:
Originally Posted by PokerFace View Post
Heres what you do. go to another best Buy and cancel it, get your money back. Then call whitin the week (if they don't call you to confirm) and confirm your appointment.

I had one scheduled April 17th and about 2-3 weeks before i canceled it and they called the week off and i got a free calibration.
Nice morals...

How does your grandmother feel about this practice?
DoctorCAD is online now   Reply With Quote
Old 04-29-2009, 05:52 AM   #13
High Definition is the definition of life.
 

Join Date: Feb 2007
Location: NYC
Age: 38
Posts: 821
Default

Quote:
Originally Posted by DoctorCAD View Post
Nice morals...

How does your grandmother feel about this practice?
first off I canceled it 2-3 weeks before i was supposed to get it done. With all intension's off nothing happening. I was pissed that i bought it beg off march and had to wait over 6 weeks. When they said a sup would call me and never did that was it for me. hey they called me and for some reason I was still on there List for that date. What am I gonna do. Its free not my fault.
sopranocaponyc is offline   Reply With Quote
Old 04-29-2009, 06:12 AM   #14
ISF Calibrator
 
dsskid's Avatar
 

Join Date: Mar 2005
Location: Long Island, NY
Posts: 5,018
Default

Quote:
Originally Posted by Scottnot View Post
Those are "nice" quesions, but really, sorta like asking a used car salesman what he thinks of the car he's trying to sell you - do you really expect to get the unabashed truth??

Examples:
What training have you had?
The Geek reads off a long syllabus of courses and sources that you have never heard of. Could be a snow job.

How long have you been doing calibrations?
The Geek ain't gonna tell you that you're the first customer, so expect that he's going to tell you at least a year and hundreds of sets.

Are you ISF certified?
Yes or no doesn't matter to that one; there are better certificaiton programs; and whether ISF "certified" or OTHER "certified" doesn't mean that he has accumulated any knowledge or experience.

Have you ever calibrated my model Panasonic before?
Sure, quite a few, they really benefit from it too. Wait til you see the difference. True? Not True? Who knows?

What equipment do you plan to use?
Well, whatever he does plan to use, you can bet that the OP has never heard of it before and no idea whether it is "top of the line", "bottom of the line", or "midrange".

Do you plan to go into the service menu?
This set doesn't require that.
If necessary, yes, I will.
Our calibration service doesn't include adjustments in the service menu.
If you really want me to . . . . do you???

What recourse do I have if you screw up my TV?
Gosh, I don't know, but I've never screwed up anyone else's TV.
Besides, you can't screw up anything with a basic calibration.

I really wouldn't bother with any of those questions unless I was already several steps ahead of the Geek comming out to calibrate.
Sort of like asking OJ to try on the glove.
Thanks for your insight.
__________________
Displays are like 100% cotton t-shirts. Always buy a size larger than you think you'll need, because they tend to shrink over time.

Professional reviews of displays are an excellent tool, but the final decision should come from using your own eyes.




Living Room - Panasonic TH58PZ700U, Panasonic DMP-BDT215, Denon AVR-1911
Man-Cave - Pioneer Kuro Elite Pro-111FD, Pioneer Kuro BDP-320, Denon AVR-591BA, PS3

RIP L2W, PFC5 & Kosty

Last edited by dsskid; 04-29-2009 at 06:37 AM.
dsskid is offline   Reply With Quote
Old 04-29-2009, 02:06 PM   #15
ISF Technician
 
d6500k's Avatar
 

Join Date: Jul 2005
Location: Oregon
Age: 61
Posts: 1,720
Default

Quote:
Everyone said "Well you really need it in order to get the most out of your TV and it will run better because it wont use as much electricity."
I cannot actually argue with the above in that with a proper calibration your display will use less power if in a theater like environment, and you will get an accurate image. ("the most out of your tv")

I just ask a few more questions from prospective clients as to what they actually might need.

Good viewing Ron,

Doug k
__________________
Serving Oregon and Southmost Texas.
Occasional tours to St. Petersburg/Tampa Fla.

www.6500kcalibrations.com
d6500k is offline   Reply With Quote
Sponsored Links
Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Viewing Mediums, HDTVs > HDTV Calibration
AddThis Social Bookmark Button
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads to Best Buy Calibration
Thread Thread Starter Forum Replies Last Post
Best Buy Caught Using Sneaky Sneaky Tricks To Sell HDTV Calibration Service Loves2Watch High Definition News & Informative Articles 11 11-14-2008 11:57 AM
Local dealer vs Best Buy nascarhawk Flat-Panel TVs 16 03-11-2008 01:46 PM
SXRD Calibration...Best Buy? Newk HDTV Calibration 11 03-22-2007 08:31 PM


All times are GMT -6. The time now is 07:32 AM.



Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2004 - 2008, High Def Forum