How To Update The Firmware On Your Toshiba HD DVD Player - For New Owners

Bravestime · 12-12-2007, 08:53 PM

Have to say, this is a great thread. Very informative.

I found the recommended burning utility on the first post a great tool. Works fantastic and free!

Thanks again, and thanks Cass for making a sticky of this!

dnadrifter · 12-13-2007, 01:24 AM

I thought I might just add to this post, even though most may know this, Toshiba will actually mail you a current firmware disk free of charge on request...eliminating the need to do your own download and burn or ethernet connection.

If you are buying online and waiting for the player anyway, this may be a good option. I called them on Monday(12/10) and they had them in stock and said it should only be 2-5 days to get it....we'll see.

You can call (800) 319-6684 and they will ship you one ....I have found Toshiba to be pretty helpful thus far.

**PFC5** · 12-13-2007, 03:18 AM

Good additional info dnadrifter.

Bravestime · 12-13-2007, 08:21 AM

Quote:

Originally Posted by dnadrifter

I thought I might just add to this post, even though most may know this, Toshiba will actually mail you a current firmware disk free of charge on request...eliminating the need to do your own download and burn or ethernet connection.

If you are buying online and waiting for the player anyway, this may be a good option. I called them on Monday(12/10) and they had them in stock and said it should only be 2-5 days to get it....we'll see.

You can call (800) 319-6684 and they will ship you one ....I have found Toshiba to be pretty helpful thus far.

You may have a delay. When I bought my HD-A20 several months ago I called to receive a FW update and was told 5 business days. I waited a 3 weeks and never received. I called again and told me my name was on the list, but they were out of the discs! She told me they expected to receive some within the next few ays and then would ship it out. I received it about 5 days later. Not sure if this is the problem now or even for the A2s. Just a heads up. I might want to call again after 10 days.

dx9100 · 12-23-2007, 09:56 AM

I have an A20 connected to my home network. My router is a Linksys wrtgs with DD-WRT firmware loaded. In the DHCP screen for the HD-DVD , DHCP is on with the below settings;

IP Add:192.168.1.129
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: ON
DNS Server: 192.168.1.1

I can't get the DVD to aquire new firmware through my broadband connection. I can see the DVD player when accessing my routers configuration utility. What am I missing?

I still have the original firmware of 1.0/T20T loaded.

**PFC5** · 12-23-2007, 03:29 PM

Quote:

Originally Posted by dx9100

I have an A20 connected to my home network. My router is a Linksys wrtgs with DD-WRT firmware loaded. In the DHCP screen for the HD-DVD , DHCP is on with the below settings;

IP Add:192.168.1.129
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: ON
DNS Server: 192.168.1.1

I can't get the DVD to aquire new firmware through my broadband connection. I can see the DVD player when accessing my routers configuration utility. What am I missing?

I still have the original firmware of 1.0/T20T loaded.

Welcome to the forum!

Did you enter those numbers or did you let them auto fill based on HDCP & DNS being set to on? If you DID let them auto fill (populate), then try turning your player off, count to 10 then turn on again and try it. The instructions stated to do this power cycle, but many people forget this part.

Good luck & Merry Christmas!

dx9100 · 12-23-2007, 07:06 PM

Yes, I selected DHCP and it populated the numbers. My only concern should the DNS be the gateway IP (192.168.1.1) be that or the DNS from my service provider? I have cycled power to the unit to make sure the changes held but still no download???? Thanks for the reply=)

Pianoman1979 · 12-26-2007, 01:57 PM

Just got a Toshiba HD-DVD player for the holidays. HD-A3KU model number. I hooked it up to the internet to download the firmware update about 2 hours ago. It started downloading saying 1/39, 2/39 etc...(i have DSL) Then the display on the player changed to 10004050. What does this mean? I called Toshiba and they said it takes a long time to install, but the website says 20 to 30 minutes.

Help!

MidnightWatche · 12-26-2007, 07:53 PM

Quote:

Originally Posted by Pianoman1979

Just got a Toshiba HD-DVD player for the holidays. HD-A3KU model number. I hooked it up to the internet to download the firmware update about 2 hours ago. It started downloading saying 1/39, 2/39 etc...(i have DSL) Then the display on the player changed to 10004050. What does this mean? I called Toshiba and they said it takes a long time to install, but the website says 20 to 30 minutes.

Help!

Maybe it's taking extra long with all the new HD DVD owners trying to download. The best way to upgrade in my opinion is by downloading the ISO and burning the image to a CD. I believe the 10004050 message means that the download has stalled.

daleb · 12-26-2007, 08:18 PM

Quote:

Originally Posted by MidnightWatche

Maybe it's taking extra long with all the new HD DVD owners trying to download. The best way to upgrade in my opinion is by downloading the ISO and burning the image to a CD. I believe the 10004050 message means that the download has stalled.

I agree if you are having problems doing it any other way.

I find the ethernet very convenient for the downloads, typically <30 minutes, and having just one connection for that and for web-enabled material. The less interaction the better I like it.

ade007 · 12-28-2007, 02:22 AM

Thanks for the information. I just updated my Toshiba A30. everything went well. my version is now up to date.

fkjr2 · 12-29-2007, 12:06 PM

tried doing the firmware update last night and now the HDA35 wont play on the DIGITALIN2 input - it plays fuzzy on the Video1 which is wrong.

I followed the steps but couldn't get a connection after like 5 attempts. Got pissed and stopped. Replugged the HDMI to TV and player but no picture showed up under DIGITALIN2

Am I screwed or what>?

fkjr2 · 01-04-2008, 09:03 AM

guys I need help here. I got a new A35 to replace the old one and tried to do the firmware update again.

This time I connected straight to the Linksys router to try and get a connection. I went thru all the DNS settings and CONFIRMED the ports, etc and hit ok. It assigned the web address just fine at this point.

Powered down as directed and on. When I goto the Maintenance section and hit update, agree to terms, etc, it still says CAN NOT FIND SERVER. Damn!

What the hell is happening? I confirmed all the settings were on - server, cookies, ports, etc but nothing.

Incidently, when I go to Update it says 1.3/1.1 - whats this mean in terms of the current version?

Do I just call Toshiba for the damn CD? If so do I just run it in the player for the update?

Any help would be greatly appreciated.

danielm1 · 01-04-2008, 01:23 PM

Quote:

Originally Posted by fkjr2

guys I need help here. I got a new A35 to replace the old one and tried to do the firmware update again.

This time I connected straight to the Linksys router to try and get a connection. I went thru all the DNS settings and CONFIRMED the ports, etc and hit ok. It assigned the web address just fine at this point.

Powered down as directed and on. When I goto the Maintenance section and hit update, agree to terms, etc, it still says CAN NOT FIND SERVER. Damn!

What the hell is happening? I confirmed all the settings were on - server, cookies, ports, etc but nothing.

Incidently, when I go to Update it says 1.3/1.1 - whats this mean in terms of the current version?

Do I just call Toshiba for the damn CD? If so do I just run it in the player for the update?

Any help would be greatly appreciated.

Well it sounds like you did everything right but as far as the update, version 1.3 is the latest out right now for the A35. If you want to stay up do date with them just go to ....
http://www.tacp.toshiba.com/hddvd/ and click on the "support" button up top and you will be given a list of the newest updates for all the HD DVD players. Here you can either choose to download the file and burn it on a cd or try the internet connection. I've come to find out the players have their quirks sometimes and maybe it was just congestion from all the new HDDVD owners. All I had to do was enable my DHCP and DNS then click "confirm", shut down then power up again and my internet connection was fine. Hope this helps.

PHenk · 01-04-2008, 06:38 PM

Hooked up our HD-A3 on Xmas morning.
Disconnected the ethernet from the XBox.
It linked up no problems and did the 39 step process in about 15 minutes.

Works great.

12-12-2007, 08:53 PM	#61
Bravestime Supporter of HiDef Join Date: Sep 2007 Location: Aiken, SC Age: 53 Posts: 4,415	Have to say, this is a great thread. Very informative. I found the recommended burning utility on the first post a great tool. Works fantastic and free! Thanks again, and thanks Cass for making a sticky of this! __________________ Life is Short, Watch a Movie

12-13-2007, 03:18 AM	#63
PFC5 Super Moderator Join Date: May 2005 Posts: 28,371	Good additional info dnadrifter. __________________ Denon AVR-887 Klipsch RP-5 Pwred Towers (mains) (525 watts peak each 12"Subs) All Klipsch RC-25(ctr),(2)SS1(surr),(2)SS1(rearSurr) Toshiba (2)HD-A20,PS3,BD35 For SACD/DVD-A Samsung HD-841 Panny 50pz80u plasma SETTINGS RCA HD50LPW162 50"DLP w/HD2+ SA 3250HD 47" LCD+Yamaha5790+HD-A1(bedroom) Harmony 680 + (2) 670s (amazing remote/support) Game room with Onkyo receiver & B&W Speakers The_Cable_Game Take the high ground and be happier

12-26-2007, 01:57 PM	#68
Pianoman1979 What is HD? Join Date: Dec 2007 Posts: 1	10004050 Just got a Toshiba HD-DVD player for the holidays. HD-A3KU model number. I hooked it up to the internet to download the firmware update about 2 hours ago. It started downloading saying 1/39, 2/39 etc...(i have DSL) Then the display on the player changed to 10004050. What does this mean? I called Toshiba and they said it takes a long time to install, but the website says 20 to 30 minutes. Help!

12-29-2007, 12:06 PM	#72
fkjr2 All The World's a Stage Join Date: Nov 2006 Posts: 144	I think I have a problemo.. tried doing the firmware update last night and now the HDA35 wont play on the DIGITALIN2 input - it plays fuzzy on the Video1 which is wrong. I followed the steps but couldn't get a connection after like 5 attempts. Got pissed and stopped. Replugged the HDMI to TV and player but no picture showed up under DIGITALIN2 Am I screwed or what>? __________________ 61" JVC DLP 1080p Onkyo AV 705 Toshiba HD-A35 Panasonic BD 35 Def Tech Pro Series Speakers 6.1 SVS PB10 Sub HDTV DVR URC MX810 Remote HD DVD = 48 BLU RAY = 15

01-04-2008, 09:03 AM	#73
fkjr2 All The World's a Stage Join Date: Nov 2006 Posts: 144	guys I need help here. I got a new A35 to replace the old one and tried to do the firmware update again. This time I connected straight to the Linksys router to try and get a connection. I went thru all the DNS settings and CONFIRMED the ports, etc and hit ok. It assigned the web address just fine at this point. Powered down as directed and on. When I goto the Maintenance section and hit update, agree to terms, etc, it still says CAN NOT FIND SERVER. Damn! What the hell is happening? I confirmed all the settings were on - server, cookies, ports, etc but nothing. Incidently, when I go to Update it says 1.3/1.1 - whats this mean in terms of the current version? Do I just call Toshiba for the damn CD? If so do I just run it in the player for the update? Any help would be greatly appreciated. __________________ 61" JVC DLP 1080p Onkyo AV 705 Toshiba HD-A35 Panasonic BD 35 Def Tech Pro Series Speakers 6.1 SVS PB10 Sub HDTV DVR URC MX810 Remote HD DVD = 48 BLU RAY = 15

12-13-2007, 01:24 AM	#62
dnadrifter My plasma is High Def. Join Date: Dec 2007 Posts: 5	I thought I might just add to this post, even though most may know this, Toshiba will actually mail you a current firmware disk free of charge on request...eliminating the need to do your own download and burn or ethernet connection. If you are buying online and waiting for the player anyway, this may be a good option. I called them on Monday(12/10) and they had them in stock and said it should only be 2-5 days to get it....we'll see. You can call (800) 319-6684 and they will ship you one ....I have found Toshiba to be pretty helpful thus far.

12-23-2007, 09:56 AM	#65
dx9100 High Definition is the definition of life. Join Date: Dec 2007 Posts: 31	I have an A20 connected to my home network. My router is a Linksys wrtgs with DD-WRT firmware loaded. In the DHCP screen for the HD-DVD , DHCP is on with the below settings; IP Add:192.168.1.129 Subnet: 255.255.255.0 Gateway: 192.168.1.1 DNS: ON DNS Server: 192.168.1.1 I can't get the DVD to aquire new firmware through my broadband connection. I can see the DVD player when accessing my routers configuration utility. What am I missing? I still have the original firmware of 1.0/T20T loaded.

12-23-2007, 07:06 PM	#67
dx9100 High Definition is the definition of life. Join Date: Dec 2007 Posts: 31	Yes, I selected DHCP and it populated the numbers. My only concern should the DNS be the gateway IP (192.168.1.1) be that or the DNS from my service provider? I have cycled power to the unit to make sure the changes held but still no download???? Thanks for the reply=)

12-28-2007, 02:22 AM	#71
ade007 High Definition is the definition of life. Join Date: Oct 2007 Posts: 53	Thanks for the information. I just updated my Toshiba A30. everything went well. my version is now up to date.

01-04-2008, 06:38 PM	#75
PHenk Real life is HD Join Date: Nov 2007 Location: Shelby Twp. MI Age: 45 Posts: 19	Hooked up our HD-A3 on Xmas morning. Disconnected the ethernet from the XBox. It linked up no problems and did the 39 step process in about 15 minutes. Works great.

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