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How To Update The Firmware On Your Toshiba HD DVD Player - For New Owners

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Old 12-12-2007, 08:53 PM   #61
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Have to say, this is a great thread. Very informative.

I found the recommended burning utility on the first post a great tool. Works fantastic and free!


Thanks again, and thanks Cass for making a sticky of this!
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Old 12-13-2007, 01:24 AM   #62
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I thought I might just add to this post, even though most may know this, Toshiba will actually mail you a current firmware disk free of charge on request...eliminating the need to do your own download and burn or ethernet connection.

If you are buying online and waiting for the player anyway, this may be a good option. I called them on Monday(12/10) and they had them in stock and said it should only be 2-5 days to get it....we'll see.

You can call (800) 319-6684 and they will ship you one ....I have found Toshiba to be pretty helpful thus far.
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Old 12-13-2007, 03:18 AM   #63
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Good additional info dnadrifter.
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Old 12-13-2007, 08:21 AM   #64
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Quote:
Originally Posted by dnadrifter View Post
I thought I might just add to this post, even though most may know this, Toshiba will actually mail you a current firmware disk free of charge on request...eliminating the need to do your own download and burn or ethernet connection.

If you are buying online and waiting for the player anyway, this may be a good option. I called them on Monday(12/10) and they had them in stock and said it should only be 2-5 days to get it....we'll see.

You can call (800) 319-6684 and they will ship you one ....I have found Toshiba to be pretty helpful thus far.
You may have a delay. When I bought my HD-A20 several months ago I called to receive a FW update and was told 5 business days. I waited a 3 weeks and never received. I called again and told me my name was on the list, but they were out of the discs! She told me they expected to receive some within the next few ays and then would ship it out. I received it about 5 days later. Not sure if this is the problem now or even for the A2s. Just a heads up. I might want to call again after 10 days.
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Old 12-23-2007, 09:56 AM   #65
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I have an A20 connected to my home network. My router is a Linksys wrtgs with DD-WRT firmware loaded. In the DHCP screen for the HD-DVD , DHCP is on with the below settings;

IP Add:192.168.1.129
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: ON
DNS Server: 192.168.1.1

I can't get the DVD to aquire new firmware through my broadband connection. I can see the DVD player when accessing my routers configuration utility. What am I missing?

I still have the original firmware of 1.0/T20T loaded.
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Old 12-23-2007, 03:29 PM   #66
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Quote:
Originally Posted by dx9100 View Post
I have an A20 connected to my home network. My router is a Linksys wrtgs with DD-WRT firmware loaded. In the DHCP screen for the HD-DVD , DHCP is on with the below settings;

IP Add:192.168.1.129
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: ON
DNS Server: 192.168.1.1

I can't get the DVD to aquire new firmware through my broadband connection. I can see the DVD player when accessing my routers configuration utility. What am I missing?

I still have the original firmware of 1.0/T20T loaded.
Welcome to the forum!

Did you enter those numbers or did you let them auto fill based on HDCP & DNS being set to on? If you DID let them auto fill (populate), then try turning your player off, count to 10 then turn on again and try it. The instructions stated to do this power cycle, but many people forget this part.

Good luck & Merry Christmas!
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Old 12-23-2007, 07:06 PM   #67
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Yes, I selected DHCP and it populated the numbers. My only concern should the DNS be the gateway IP (192.168.1.1) be that or the DNS from my service provider? I have cycled power to the unit to make sure the changes held but still no download???? Thanks for the reply=)
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Old 12-26-2007, 01:57 PM   #68
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Just got a Toshiba HD-DVD player for the holidays. HD-A3KU model number. I hooked it up to the internet to download the firmware update about 2 hours ago. It started downloading saying 1/39, 2/39 etc...(i have DSL) Then the display on the player changed to 10004050. What does this mean? I called Toshiba and they said it takes a long time to install, but the website says 20 to 30 minutes.

Help!
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Old 12-26-2007, 07:53 PM   #69
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Originally Posted by Pianoman1979 View Post
Just got a Toshiba HD-DVD player for the holidays. HD-A3KU model number. I hooked it up to the internet to download the firmware update about 2 hours ago. It started downloading saying 1/39, 2/39 etc...(i have DSL) Then the display on the player changed to 10004050. What does this mean? I called Toshiba and they said it takes a long time to install, but the website says 20 to 30 minutes.

Help!
Maybe it's taking extra long with all the new HD DVD owners trying to download. The best way to upgrade in my opinion is by downloading the ISO and burning the image to a CD. I believe the 10004050 message means that the download has stalled.
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Old 12-26-2007, 08:18 PM   #70
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Quote:
Originally Posted by MidnightWatche View Post
Maybe it's taking extra long with all the new HD DVD owners trying to download. The best way to upgrade in my opinion is by downloading the ISO and burning the image to a CD. I believe the 10004050 message means that the download has stalled.
I agree if you are having problems doing it any other way.

I find the ethernet very convenient for the downloads, typically <30 minutes, and having just one connection for that and for web-enabled material. The less interaction the better I like it.
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Old 12-28-2007, 02:22 AM   #71
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Thanks for the information. I just updated my Toshiba A30. everything went well. my version is now up to date.
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Old 12-29-2007, 12:06 PM   #72
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Default I think I have a problemo..

tried doing the firmware update last night and now the HDA35 wont play on the DIGITALIN2 input - it plays fuzzy on the Video1 which is wrong.

I followed the steps but couldn't get a connection after like 5 attempts. Got pissed and stopped. Replugged the HDMI to TV and player but no picture showed up under DIGITALIN2

Am I screwed or what>?
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Old 01-04-2008, 09:03 AM   #73
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guys I need help here. I got a new A35 to replace the old one and tried to do the firmware update again.

This time I connected straight to the Linksys router to try and get a connection. I went thru all the DNS settings and CONFIRMED the ports, etc and hit ok. It assigned the web address just fine at this point.

Powered down as directed and on. When I goto the Maintenance section and hit update, agree to terms, etc, it still says CAN NOT FIND SERVER. Damn!

What the hell is happening? I confirmed all the settings were on - server, cookies, ports, etc but nothing.

Incidently, when I go to Update it says 1.3/1.1 - whats this mean in terms of the current version?

Do I just call Toshiba for the damn CD? If so do I just run it in the player for the update?

Any help would be greatly appreciated.
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Old 01-04-2008, 01:23 PM   #74
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Quote:
Originally Posted by fkjr2 View Post
guys I need help here. I got a new A35 to replace the old one and tried to do the firmware update again.

This time I connected straight to the Linksys router to try and get a connection. I went thru all the DNS settings and CONFIRMED the ports, etc and hit ok. It assigned the web address just fine at this point.

Powered down as directed and on. When I goto the Maintenance section and hit update, agree to terms, etc, it still says CAN NOT FIND SERVER. Damn!

What the hell is happening? I confirmed all the settings were on - server, cookies, ports, etc but nothing.

Incidently, when I go to Update it says 1.3/1.1 - whats this mean in terms of the current version?

Do I just call Toshiba for the damn CD? If so do I just run it in the player for the update?

Any help would be greatly appreciated.

Well it sounds like you did everything right but as far as the update, version 1.3 is the latest out right now for the A35. If you want to stay up do date with them just go to ....
http://www.tacp.toshiba.com/hddvd/ and click on the "support" button up top and you will be given a list of the newest updates for all the HD DVD players. Here you can either choose to download the file and burn it on a cd or try the internet connection. I've come to find out the players have their quirks sometimes and maybe it was just congestion from all the new HDDVD owners. All I had to do was enable my DHCP and DNS then click "confirm", shut down then power up again and my internet connection was fine. Hope this helps.
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Old 01-04-2008, 06:38 PM   #75
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Hooked up our HD-A3 on Xmas morning.
Disconnected the ethernet from the XBox.
It linked up no problems and did the 39 step process in about 15 minutes.

Works great.
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