TV made a loud pop....

AirMech74 · 02-14-2009, 10:27 PM

My Vizio LCD made a loud "Pop" and then went blank. I was in another room when it happened, but now there is no sound or picture. Is this something common? I hope its not a common thing with Vizio, I really like this tv.

Bigloww · 02-15-2009, 01:02 AM

Since both picture and sound went out, it sounds like the main board or PS went out on it and not just the backlite.. Is it still under warranty?

AirMech74 · 02-15-2009, 08:14 AM

Ok...yeah, I bought a 3 yr extended service plan with it. Is that something that is easy to fix? I'm kinda hopin they will just replace the tv.

kegobeer · 02-15-2009, 08:18 AM

Quote:

Originally Posted by AirMech74

Ok...yeah, I bought a 3 yr extended service plan with it. Is that something that is easy to fix? I'm kinda hopin they will just replace the tv.

It is up to the warranty company. If they can't fix it, they'll replace it.

PFC5 · 02-15-2009, 08:33 AM

Quote:

Originally Posted by Bigloww

Since both picture and sound went out, it sounds like the main board or PS went out on it and not just the backlite.. Is it still under warranty?

This sounds about right for what happened/broke. I would guess the power supply first over the main circuit board though.

AirMech74 · 02-21-2009, 09:02 AM

Well, had a service place come out and he opened her up, found that it was the main board. got one put on order, and said that he would be back out to install it this coming week. Not too shabby. So far, I am very impressed with Sam's Club warranty service.

RandyWalters · 02-21-2009, 10:03 AM

Quote:

Originally Posted by AirMech74

My Vizio LCD made a loud "Pop" and then went blank. I was in another room when it happened, but now there is no sound or picture. Is this something common? I hope its not a common thing with Vizio, I really like this tv.

Actually it is a very common thing with Vizio.

Just google the term: Vizio pop of death

It's amazing how common and widespread this issue is.

flyfish99 · 02-21-2009, 08:35 PM

I googled Vizio POD, and while I didn't read all that was there, I got a feel for the content. Two things seemed to surface right away....plasmas seem to fail somewhat more frequently than LCD's, and heat seem to be an issue. That would fit, as the plasmas seem to run hotter than the LCD's. (note the comments on here about Vizio plasmas creaking and groaning as they heat up/cool down).

Also noted was the failed components seem to have been purchased from LG. I wonder if Vizio has changed suppliers since the problem was recognized. Some further investigation showed that a number of other brands have the same problem. (LG components, maybe?)

In any case, if you have a Vizio, (I do), it would seem to be prudent to set it on a cabinet, with room in back for air circulation. Might not be a bad idea to vacuum dust out of the vents from time to time. Probably wouldn't be wise to use a wall mount, and an extended warranty would seem to be in order.

I also checked Consumer Reports reliability ratings, and they list Vizio LCD in the second tier, with a 3% serious problem rate. They didn't have a large enough sample of Vizio plasmas to report on reliability.
Another interesting thing is that according to CR, the failure rate of the few brands of plasmas that they do rate, seem to be more prone to failure, in general than LCD's.

RandyWalters · 02-22-2009, 05:41 PM

Quote:

Originally Posted by flyfish99

Another interesting thing is that according to CR, the failure rate of the few brands of plasmas that they do rate, seem to be more prone to failure, in general than LCD's.

The most reliable TV on the market is the Panasonic plasma, closely followed by Pioneer plasma. This is per Consumer Reports, and three different TV repair shops i conversed with.

PFC5 · 02-22-2009, 07:00 PM

Quote:

Originally Posted by RandyWalters

The most reliable TV on the market is the Panasonic plasma, closely followed by Pioneer plasma. This is per Consumer Reports, and three different TV repair shops i conversed with.

From everything I have read and heard this is correct. Someone posted a reliability report elsewhere from I think CR and that is what was said.

flyfish99 · 02-22-2009, 07:38 PM

CR indeed rates Pioneer and Panasonic highest in reliability ar 2%, which would put them in line with the top tier of LCD's.

Hitachi Plasma was rated at 3%, same as Vizio LCD, but the reliability rate then drops to 5% for Samsung and LG, which would equate to the bottom tier of LCD's.

They didn't have a large enough sample of other brands of plasmas to rate them, but I'm betting any brands with LG components (Vizio?) would have high failure rates.

SMT · 02-22-2009, 09:18 PM

Quote:

Originally Posted by flyfish99

CR indeed rates Pioneer and Panasonic highest in reliability ar 2%, which would put them in line with the top tier of LCD's.

Hitachi Plasma was rated at 3%, same as Vizio LCD, but the reliability rate then drops to 5% for Samsung and LG, which would equate to the bottom tier of LCD's.

They didn't have a large enough sample of other brands of plasmas to rate them, but I'm betting any brands with LG components (Vizio?) would have high failure rates.

The infamous Pop of Death Randy was referring to was a particular panal that they purchased from LG which was the y and x sustainer boards were faulty. This was a few years ago and yes you are correct during that time period and still to date the particualr models of LG plasmas and Zenith plasma's as well all suffered this infamous PoP of death so it wasn't just Vizio, it's was also LG, Zenith and I thinks some Insignia Plasma's as well. Vizio just get's the brunt of it all because of how many they sold during that period. The problem was recognized by LG and the problems was solved.

PFC5 · 02-23-2009, 12:18 AM

Quote:

Originally Posted by flyfish99

CR indeed rates Pioneer and Panasonic highest in reliability ar 2%, which would put them in line with the top tier of LCD's.

Hitachi Plasma was rated at 3%, same as Vizio LCD, but the reliability rate then drops to 5% for Samsung and LG, which would equate to the bottom tier of LCD's.

They didn't have a large enough sample of other brands of plasmas to rate them, but I'm betting any brands with LG components (Vizio?) would have high failure rates.

If I remember correctly Samsung has a 3% rating on both their LCDs and plasmas and most would now consider Samsung a "top tier". I forget where Sony rated.

If you have the ratings could you post them here so we can see them all?

TIA

Joe Las Vegas · 02-23-2009, 01:18 AM

Quote:

Originally Posted by RandyWalters

Actually it is a very common thing with Vizio.

Just google the term: Vizio pop of death

It's amazing how common and widespread this issue is.

It must not be THAT common since this is the very first time I've heard about it here in more than a year.

flyfish99 · 02-23-2009, 11:49 AM

Following are CR's ratings for LCD TV's. Check my previous post for the Plasma ratings.

1% - Sanyo
2% - Sony, Sylvania, Panasonic, JVC, Sharp

3% - Toshiba, Vizio, Samsung, Phillips
4% - Olevia, LG, Hitachi

5% - Westinghouse
6% - Polaroid
7% - Mitsubishi

I have arbitrarily presented these brands in three groups. For reliability only, I would classify 1% and 2% as top tier, 3% and 4% as second tier, and 5% and below as third tier.

02-14-2009, 10:27 PM	#1
AirMech74 HD Newb Join Date: Nov 2007 Location: Oklahoma City, OK Posts: 34	TV made a loud pop.... My Vizio LCD made a loud "Pop" and then went blank. I was in another room when it happened, but now there is no sound or picture. Is this something common? I hope its not a common thing with Vizio, I really like this tv. Last edited by AirMech74; 02-15-2009 at 08:14 AM.

02-15-2009, 01:02 AM	#2
Bigloww "Shitter was Full" Join Date: Apr 2006 Location: In a van, down by the river. Posts: 8,319	Since both picture and sound went out, it sounds like the main board or PS went out on it and not just the backlite.. Is it still under warranty? __________________ Commit to the Indian.. "I don't get drunk, I get awesome"..

02-21-2009, 08:35 PM	#8
flyfish99 High Definition is the definition of life. Join Date: Dec 2008 Posts: 210	Vizio POD I googled Vizio POD, and while I didn't read all that was there, I got a feel for the content. Two things seemed to surface right away....plasmas seem to fail somewhat more frequently than LCD's, and heat seem to be an issue. That would fit, as the plasmas seem to run hotter than the LCD's. (note the comments on here about Vizio plasmas creaking and groaning as they heat up/cool down). Also noted was the failed components seem to have been purchased from LG. I wonder if Vizio has changed suppliers since the problem was recognized. Some further investigation showed that a number of other brands have the same problem. (LG components, maybe?) In any case, if you have a Vizio, (I do), it would seem to be prudent to set it on a cabinet, with room in back for air circulation. Might not be a bad idea to vacuum dust out of the vents from time to time. Probably wouldn't be wise to use a wall mount, and an extended warranty would seem to be in order. I also checked Consumer Reports reliability ratings, and they list Vizio LCD in the second tier, with a 3% serious problem rate. They didn't have a large enough sample of Vizio plasmas to report on reliability. Another interesting thing is that according to CR, the failure rate of the few brands of plasmas that they do rate, seem to be more prone to failure, in general than LCD's.

02-23-2009, 11:49 AM	#15
flyfish99 High Definition is the definition of life. Join Date: Dec 2008 Posts: 210	CR ratings Following are CR's ratings for LCD TV's. Check my previous post for the Plasma ratings. 1% - Sanyo 2% - Sony, Sylvania, Panasonic, JVC, Sharp 3% - Toshiba, Vizio, Samsung, Phillips 4% - Olevia, LG, Hitachi 5% - Westinghouse 6% - Polaroid 7% - Mitsubishi I have arbitrarily presented these brands in three groups. For reliability only, I would classify 1% and 2% as top tier, 3% and 4% as second tier, and 5% and below as third tier.

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02-15-2009, 08:14 AM	#3
AirMech74 HD Newb Join Date: Nov 2007 Location: Oklahoma City, OK Posts: 34	Ok...yeah, I bought a 3 yr extended service plan with it. Is that something that is easy to fix? I'm kinda hopin they will just replace the tv.

02-21-2009, 09:02 AM	#6
AirMech74 HD Newb Join Date: Nov 2007 Location: Oklahoma City, OK Posts: 34	Well, had a service place come out and he opened her up, found that it was the main board. got one put on order, and said that he would be back out to install it this coming week. Not too shabby. So far, I am very impressed with Sam's Club warranty service.

02-22-2009, 07:38 PM	#11
flyfish99 High Definition is the definition of life. Join Date: Dec 2008 Posts: 210	CR indeed rates Pioneer and Panasonic highest in reliability ar 2%, which would put them in line with the top tier of LCD's. Hitachi Plasma was rated at 3%, same as Vizio LCD, but the reliability rate then drops to 5% for Samsung and LG, which would equate to the bottom tier of LCD's. They didn't have a large enough sample of other brands of plasmas to rate them, but I'm betting any brands with LG components (Vizio?) would have high failure rates.