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LG 37LC7D - Turns on by itself???

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Old 07-30-2007, 10:05 PM   #1
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Default LG 37LC7D - Turns on by itself???

This is my first LCD Flat Panel, so I am not sure what might be causing my issue. Is anyone out there familiar with an issue for the LG 37LC7D sporadically turning itself on? I have it hooked up by coax cable to a Time Warner digital tuner. It was purchased 7/6/07 from BeachCamera.

It worked fine after it was mounted to the wall and hooked up to the tuner about a week ago. Then, in the middle of the night, I heard a noise that turned out to be the TV, which had turned itself on. I shut it off and went back to bed, only to wake up the next morning and find it was on again. (No one else in the house would have turned it on)

I have submitted a claim under warranty with LG who will dispatch a service tech. Just curious if anyone else has experienced similar issues.
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Old 07-31-2007, 10:21 AM   #2
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I don't know, but i have an older Sharp 32" LCD that does the same thing every now and again (FWIW Time Warner NYC is also my cable company) Same thing, heard something in the middle of the night and the TV was on...went on vacation for a week, came back and it was on. Seems to happen about once a month or so for me...
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Old 07-31-2007, 11:14 AM   #3
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Cat stepping on the remote????
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Old 07-31-2007, 09:13 PM   #4
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Call ghostbusters.......................
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Old 08-01-2007, 07:38 PM   #5
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This is an issue that many have complained about with many brands. My 42" LG PDP does it on occasion.
I just went into the menu, and set the TV to turn off after 10 minutes on an in-active channel, and just always tune it to an in-active channel number I have manually stored - when I turn it off. That way, if it turns on - it will turn itself back off after a few minutes.
I at one time thought it had to do with the TV guide feature, but since have discounted that. Have no idea why it happens, and I don't think anyone else has found the answer.
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Old 08-02-2007, 02:45 AM   #6
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hi have a girlfriend that does that.
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Old 08-02-2007, 05:47 AM   #7
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Thanks to all for the feedback. I will update this thread after I see what the technician says. (Still waiting to have a date scheduled by LG support)
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Old 08-06-2007, 05:01 AM   #8
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I have a Samsung LE32R74BD which developed the same problem at 3am on Sunday morning, when the television decided that it would switch itself on and start to cycle through all the channels. When you turn it off it turns itself back on and continues cycling through the channels. I have unplugged the TV to keep it off.

That morning put in a call to Samsung who called me back to me quickly. The guy on the other side asked me to try removing the batteries from the remote and to hold down the power button for 30 seconds to discharge any charge held on the circuit board. He suggested that sometimes the signal in the remote may become 'stuck'. Next, he asked me to plug in the TV followed by the batteries in the remote. Well, as soon as the TV was plugged in again, it turned back on and started to go through all the channels - and I didn't even have time to put the batteries back into the remote. An engineer will be calling out this week to inspect the TV.
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Old 08-06-2007, 11:01 AM   #9
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Both the LG 37" LC7D and the 42" LC7D have had those issues with turning off/on randomly, bringing menus up automatically, etc. LG stated that they put bad EMI filters in them. There has been a service announcement on LG's website and I believe a recall with the sets.

Until they resolve the issue(s), we at BB are told not to sell them due to the return/repair rates for them.

The funny thing is that our display models have been great and look great.
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Old 08-06-2007, 11:44 AM   #10
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Quote:
Originally Posted by Codes20 View Post
Both the LG 37" LC7D and the 42" LC7D have had those issues with turning off/on randomly, bringing menus up automatically, etc. LG stated that they put bad EMI filters in them. There has been a service announcement on LG's website and I believe a recall with the sets.

Until they resolve the issue(s), we at BB are told not to sell them due to the return/repair rates for them.

The funny thing is that our display models have been great and look great.
That recall is over, ended about 4 weeks back or so - if it is the same one that we experienced as a distributor. We sent all inventory back on those two models, and then was able to re-order about a week later & have had the corrected models to sell for a spell now. I was not even aware of what the problem was - just that a recall had taken place.
BB may not be able to react as quickly, but the problem has been rectified, if it was the same thing that we had to work with,....
The OP may have a set that needs correction. LG is apparently correcting the issue ASAP. This gives me a bit of hope that it may be the same thing that is wrong with my set, as it has done this turn on thing occasionally - and I am still in the first year of a 2 year warranty.

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Old 08-06-2007, 11:54 AM   #11
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I heard about this about 3 weeks ago. BB is fairly slow reacting on things, mainly because I think they are a big chain and the news has to trickle down ladders.
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Old 08-09-2007, 12:24 AM   #12
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I bought the LG 42LC7D from The Brick just over a month ago. I have had it hooked up now for about 2 weeks. It also turns on by itself and the remote will just stop working. Half the panel buttons on the side won't work either. So I call the repair guy from The Brick (since they won't return it cause it was just over 1 month ago that i picked it up). Of course once he arrives, everything is working perfect! So he leaves with nothing done and later that night the TV turns on again and no buttons are working. That is my story...

My question is.. Does anyone know when this so called recall from LG happened? And shouldn't The Brick have to take back my TV since they sold me a TV with a recall on it? If anyone has the link to the recall article or a copy of it, please let me know. Until then I guess I will be calling The Brick repair guy again. Shouldn't The Brick know this info about these tv's?!?! The guy thought I was smokin' crack or something when I told him the problem I was having.

Thanks for any info on this matter.
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Old 08-09-2007, 07:02 AM   #13
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800.243.0000 is the LG customer service line. They should know about the recall.
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Old 08-10-2007, 12:42 AM   #14
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Number is not is service
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Old 08-10-2007, 04:58 AM   #15
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Quote:
Originally Posted by zamboniguy420 View Post
I bought the LG 42LC7D from The Brick just over a month ago. I have had it hooked up now for about 2 weeks. It also turns on by itself and the remote will just stop working. Half the panel buttons on the side won't work either. So I call the repair guy from The Brick (since they won't return it cause it was just over 1 month ago that i picked it up). Of course once he arrives, everything is working perfect! So he leaves with nothing done and later that night the TV turns on again and no buttons are working. That is my story...

My question is.. Does anyone know when this so called recall from LG happened? And shouldn't The Brick have to take back my TV since they sold me a TV with a recall on it? If anyone has the link to the recall article or a copy of it, please let me know. Until then I guess I will be calling The Brick repair guy again. Shouldn't The Brick know this info about these tv's?!?! The guy thought I was smokin' crack or something when I told him the problem I was having.

Thanks for any info on this matter.
This is a sticky. Meself would go to the store, explain the problem as articulate and congenial as possible to a store manager. If he/she decides that they cannot help you, me would ask for a regional manager or a working phone number to them. Gather as much documentation as you can and present your problem in a forthright manner. Also, did you purchase with a credit card?
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