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Plasma screen cracked - fixable?

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Old 04-01-2011, 06:56 AM   #1
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Default Plasma screen cracked - fixable?

My son and nephew were tossing things around and something hit the screen on our Samsung 58" plasma tv. There's a small crack (spider like crack) about the size of a quarter. It appears to be only on the outside glass. Is this repairable/replaceable? We only bought the tv 3 months ago after replacing our piece of crap Sony Bravia that just quit working (out of warranty) for no reason. We aren't having much luck with these big screen tvs!
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Old 04-01-2011, 07:06 AM   #2
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My son and nephew were tossing things around and something hit the screen on our Samsung 58" plasma tv. There's a small crack (spider like crack) about the size of a quarter. It appears to be only on the outside glass. Is this repairable/replaceable? We only bought the tv 3 months ago after replacing our piece of crap Sony Bravia that just quit working (out of warranty) for no reason. We aren't having much luck with these big screen tvs!
You can't blame luck for this accident Call samsung I believe the exterior panel is replaceable but expensive. Depending on your deductible, you may wish to file an insurance claim.
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Old 04-01-2011, 07:53 AM   #3
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I've already checked with our insurance company and they do not cover damage to tvs unless it was struck by lighting or a tree fell on it
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Old 04-01-2011, 08:43 AM   #4
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I've already checked with our insurance company and they do not cover damage to tvs unless it was struck by lighting or a tree fell on it
If I were you, I be checking to see what else my homeowners insurance does NOT cover.
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Old 04-01-2011, 10:04 AM   #5
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Originally Posted by scibba View Post
My son and nephew were tossing things around and something hit the screen on our Samsung 58" plasma tv. There's a small crack (spider like crack) about the size of a quarter. It appears to be only on the outside glass. Is this repairable/replaceable? We only bought the tv 3 months ago after replacing our piece of crap Sony Bravia that just quit working (out of warranty) for no reason. We aren't having much luck with these big screen tvs!
What is the model number of your particular Samsung? This is important - it will determine if yours have an extra layer of outer glass that can be replaced or not.

Unlike the smaller sizes and lower end models, most (if not all) of the larger Plasma TVs don't have an extra layer of outer glass - the outer glass is the face of the plasma panel itself so if it gets cracked, the whole plasma panel needs to be replaced and that can cost almost as much as buying a whole new TV.
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Old 04-01-2011, 05:05 PM   #6
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I am probably going to show my TV inexperience here, but:

If the impact doesn't go all the way through (damaging the pixels) and just the glass is cracked, wouldn't it be possible to fix with a type of resin injection like fixing a windshield?

Maybe it wouldn't be as clear as it was if it were a new plate of glass, but if it's going to mean buying a new TV you might as well try it right?
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Old 04-01-2011, 05:33 PM   #7
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I am probably going to show my TV inexperience here, but:

If the impact doesn't go all the way through (damaging the pixels) and just the glass is cracked, wouldn't it be possible to fix with a type of resin injection like fixing a windshield?

Maybe it wouldn't be as clear as it was if it were a new plate of glass, but if it's going to mean buying a new TV you might as well try it right?
That resin injection would surely do much more damage as it is designed to be slammed in the crack (would break more glass and penetrate the electronics as it is designed for a completely different type pf glass and glass structure) besides creating a plethora of other problems.

Did you purchase an extended warranty for your TV? If so, some of them cover damage. Also if you used a credit card for your purchase, many CC companies give you an automatic extended warranty which sometimes includes damage coverage.

Good luck.
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Old 04-01-2011, 05:38 PM   #8
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Originally Posted by scibba View Post
My son and nephew were tossing things around and something hit the screen on our Samsung 58" plasma tv. There's a small crack (spider like crack) about the size of a quarter. It appears to be only on the outside glass. Is this repairable/replaceable? We only bought the tv 3 months ago after replacing our piece of crap Sony Bravia that just quit working (out of warranty) for no reason. We aren't having much luck with these big screen tvs!
I would be asking your nephews parents to pay half the cost of repair/replacement. And keep those children away from the TV.
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Old 04-01-2011, 06:16 PM   #9
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What model TV was it?

If it's within your budget, you probably wanna start looking at a new TV though...

If you need advice finding a new TV, this is a great place to ask for help.

Just fill out the sticky, people around here can recommend a good new television for various different budgets...
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Old 04-02-2011, 07:36 PM   #10
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I would be asking your nephews parents to pay half the cost of repair/replacement. And keep those children away from the TV.
Agreed!!
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Old 04-02-2011, 08:31 PM   #11
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Agreed!!
Agreed ?? WTF ? The parents are responsible for their offspring and as such liable for any and all damages.
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Old 04-05-2011, 07:53 AM   #12
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There was a guy a couple years ago in the same boat. Somebody gave him a free TV in your condition and told him if he could fix it, it was his. He said he went to a glass shop and bought a quality piece of glass (optically viable). Had them cut and polish it, went home and attached it and it was fine. Looking at my 58 inch Samsung though, I can't see how you would attach a new glass? I was looking at the bezel, which has 14 screws holding it on (mine's a 58B650). Considering yours is similar, you could take off the bezel and see how the glass is attached? Although I'd be careful to make sure that after removing the bezel, the screen just doesn't fall out on the floor. Are you the handy type?

Last edited by straybeat; 04-05-2011 at 08:12 AM.
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