High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Viewing Mediums, HDTVs > Flat-Panel TVs
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

Flat-Panel TVs Plasma, LCD RSS - Flat-Panel TVs

Sony Bravia issues - horizontal lines

Reply
AddThis Social Bookmark Button
 
Thread Tools
Old 12-17-2009, 01:46 AM   #1
My plasma is High Def.
 

Join Date: Dec 2009
Location: San Diego
Posts: 9
Default Sony Bravia issues - horizontal lines

I have a 46" Sony Bravia LCD (KDL-46S4100) that I purchased about 18 months ago. Over the past few days I've noticed black horizontal lines on the screen. It's definitely an issue with the TV as the lines show up in all Input modes.

The lines appear in sections, each representing about 1/4 of the screen. Sometimes only 1/4 of the picture is affected, while other times it's 1/2 or 3/4. I have also noticed the section on top will flicker, while the sections below do not.

Any ideas what could be causing this?

Last edited by CDeez44; 12-17-2009 at 01:49 AM.
CDeez44 is offline   Reply With Quote
Old 12-17-2009, 01:49 AM   #2
My plasma is High Def.
 

Join Date: Dec 2009
Location: San Diego
Posts: 9
Default

Here's the best picture I could get of the problem. The top 1/4 of the screen is unaffected while the bottom 3/4 has the lines. You can also sorta see that the area with the lines is broken into 3 sections.
CDeez44 is offline   Reply With Quote
Old 12-17-2009, 03:00 AM   #3
My plasma is High Def.
 

Join Date: Dec 2009
Location: San Diego
Posts: 9
Default

You can also see on the left 2/3 of the screen that all words, numbers, etc. have a distorted ghost image below them.

CDeez44 is offline   Reply With Quote
Old 12-17-2009, 08:34 AM   #4
Former Super Moderator
 
Loves2Watch's Avatar
 

Join Date: Aug 2007
Location: In Flux
Posts: 20,284
Default

Time to call for service...
__________________
It's always time for pie
Live everyday as if it was your last and plan on living forever...
Loves2Watch is offline   Reply With Quote
Old 12-17-2009, 12:00 PM   #5
What is HD?
 

Join Date: Dec 2009
Posts: 1
Default

Cdeez44 - were you able to fix the issue with your TV. I have the same problem and I purchased mine about the same time as yours.
dornelle01 is offline   Reply With Quote
Old 12-17-2009, 12:17 PM   #6
Former Super Moderator
 
Loves2Watch's Avatar
 

Join Date: Aug 2007
Location: In Flux
Posts: 20,284
Default

As I said before, it's time to call Sony...
__________________
It's always time for pie
Live everyday as if it was your last and plan on living forever...
Loves2Watch is offline   Reply With Quote
Old 12-17-2009, 12:36 PM   #7
My plasma is High Def.
 

Join Date: Dec 2009
Location: San Diego
Posts: 9
Default

I just spent 35 minutes on the phone with Sony just to get a phone number for an authorized service center.

Initially I was on hold for several minutes until an operator asked what model TV I had. I provided the model number and was transferred to Claudia in Mexico and, after painstakingly repeating my info over and over until she had it right, I was told that she couldn't help me with that model TV.

Then I was transferred to India, had to give most of my info again, and was instructed to unplug the tv for 1 minute and that should fix the problem. Of course it did not fix anything and I was transferred to another person in India, who finally gave me the number for the nearest authorized service center.

So far the experience has not been pleasant.
CDeez44 is offline   Reply With Quote
Old 12-23-2009, 09:16 PM   #8
My plasma is High Def.
 

Join Date: Dec 2009
Location: San Diego
Posts: 9
Default

The repair guy just came out and told me the panel is bad. A replacement panel is approximately $1,800 plus $150 for shipping and $225 for labor . Needless to say that's way more than the cost of a new tv.

FML
CDeez44 is offline   Reply With Quote
Old 12-24-2009, 03:25 AM   #9
Former Super Moderator
 
Loves2Watch's Avatar
 

Join Date: Aug 2007
Location: In Flux
Posts: 20,284
Default

I would be crawling up Sony's butt about a 18 month old panel going bad and get them to replace it. After spending that amount of money, it's absurd that the TV failed so soon. If Sony won't help call your State Attorney General.

In the meantime/interim, purchase an inexpensive Panasonic plasma TV.
__________________
It's always time for pie
Live everyday as if it was your last and plan on living forever...

Last edited by Loves2Watch; 12-24-2009 at 03:28 AM.
Loves2Watch is offline   Reply With Quote
Old 10-21-2010, 03:17 PM   #10
What is HD?
 

Join Date: Oct 2010
Posts: 3
Default

Hi CDeez44,

I know that this was nearly a year ago, but I came across your post regarding your Flat Screen issue and was wondering if you ever resolved your problem with Sony. I have the exact same fault with my 20 month old TV albeit a different model. Any insights would be greatly appreciated.

Thanks.

One p’d off Sony owner.
wellard is offline   Reply With Quote
Old 12-02-2010, 06:33 PM   #11
What is HD?
 

Join Date: Dec 2010
Posts: 1
Default

Quote:
Originally Posted by wellard View Post
Hi CDeez44,

I know that this was nearly a year ago, but I came across your post regarding your Flat Screen issue and was wondering if you ever resolved your problem with Sony. I have the exact same fault with my 20 month old TV albeit a different model. Any insights would be greatly appreciated.

Thanks.

One pd off Sony owner.
Hey guys, I am now also experiencing this issue. Bought the KDL46V4100 in July of 2009. This started last week... it happens every time I turn the TV on for about 2-4 minutes and then goes away. It seems to be getting progressively worse (longer duration). It only does it at "power on" if the TV has been off for at least a couple of hours. I never buy extended warranties but for this TV I did (Bought it at Best Buy as a floor model for $899). I've got the tech coming next week... what did you end up doing with yours and how much did it cost? Hopefully I get a new TV out of this. Thanks.
SSGW is offline   Reply With Quote
Old 12-14-2010, 05:05 PM   #12
What is HD?
 

Join Date: Oct 2010
Posts: 3
Default

Hi SSGW

I had a Sony authorized technician come to check my TV at Amex’s request as it was no longer covered by the Sony warranty. He told me that the panel was shot and it would cost around $2600 to repair – I only paid $2000 20 months ago. He also stated that the panel is made by Samsung who do not have the same issues in their TVs. This is a bit strange I thought.

Fortunately Amex agreed to cover $1600 of the replacement cost which I can assure you will not be a Sony.

Ed
wellard is offline   Reply With Quote
Old 12-14-2010, 06:19 PM   #13
Former Super Moderator - RIP
 
PFC5's Avatar
 

Join Date: May 2005
Location: Mass
Posts: 38,295
Default

Glad AMEX is covering most of the cost.

FYI, Samsung & Sony have had a joint factory they make the panels from for a couple of years now so this is not a shocker to me.
__________________
Denon AVR-887
Klipsch RP-5 Pwred Towers (mains) (525 watts peak each 12"Subs)
All Klipsch RC-25(ctr),(2)SS1(surr),(2)SS1(rearSurr)
Toshiba (2)HD-A20,PS3,BD35
For SACD/DVD-A Samsung HD-841
Panny 50pz80u plasma
SETTINGS
RCA HD50LPW162 50"DLP w/HD2+
SA 3250HD
47" LCD+Yamaha5790+HD-A1(bedroom)
Harmony 680 + (2) 670s (amazing remote/support)
Game room with Onkyo receiver & B&W Speakers
The_Cable_Game
Take the high ground and be happier
PSN: PFC5
PFC5 is offline   Reply With Quote
Old 03-05-2011, 08:20 PM   #14
I watch too much TV
 

Join Date: Mar 2011
Location: Issaquah
Posts: 2
Default I have very similar symptoms in my KDL-40VL130

I have very similar symptoms in my KDL-40VL130

Pushing a corner, applying a torsional warping force to the whole screen, or even hitting(!) a corner of the screen makes our problem go away. You have to do it just right, or it doesn't go away, it sometimes gets worse. This seems to suggest to me a loose connection somewhere.

I also have a similar problem with a Toshiba laptop from work - this has one, two or three horizontal lines which go away if I twist the screen a bit. Alex, our Russian PC repair chap said it was loose connections and he could fix it, but so far I haven't got round to placing a service request with him, so I haven't learnt any tricks.

Anyway, we have lived with our TV being flaky like this for months, but it just seems to be getting worse, so I am going to try and fix it. I took the back off, and I have found that slightly wiggling some components on the left (as seen from the back) makes the problem come and go.

I am about to go in deeper...

If I don't post back here in a day or two, you can assume I electrocuted myself, and am beyond caring about a bad TV.
Tokolosh is offline   Reply With Quote
Old 04-06-2011, 12:38 PM   #15
What is HD?
 

Join Date: Oct 2010
Posts: 3
Default

Quote:
Originally Posted by Tokolosh View Post
If I don't post back here in a day or two, you can assume I electrocuted myself, and am beyond caring about a bad TV.
I guess Tokolosh was electrocuted
wellard is offline   Reply With Quote
Sponsored Links
Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Viewing Mediums, HDTVs > Flat-Panel TVs
AddThis Social Bookmark Button
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT -6. The time now is 08:22 PM.



Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2004 - 2008, High Def Forum