no closed caption

icemn45 · 09-13-2009, 09:17 PM

hi i just bought a Vizio model VO420E. i also use Comcast cable. i went to Comcast and got their high def cable box. i hooked it up to the TV thru HDMI. when i go to the menu using the Vizio remote, the option for closed captioning is missing. can anyone tell me how to make CC available on this TV? thanks

**PFC5** · 09-13-2009, 09:43 PM

Welcome to the forum!

With the HD connections from a outside source like cable/sat boxes you have to activate and deactivate the CC feature in that source box. The closed captions in the TV only work with SD inputs which you do not want to use, or with OTA sources using an antenna.

Hope this helps!

icemn45 · 09-13-2009, 10:02 PM

thank you for the welcome. i hope i can add to the site. so is it safe to say from your reply, i have to contact Comcast and see if there is a way to get the CC started from their end, thru the high def box?

HiDefRev · 09-13-2009, 10:13 PM

You should be able to do that from the Comcast menu. I have Medicom, and it's very easy to enable or disable CC from the STB menu. You should have a button on your remote that is labeled MENU.

IGExpandingPan · 09-14-2009, 12:50 AM

Quote:

Originally Posted by icemn45

hi i just bought a Vizio model VO420E. i also use Comcast cable. i went to Comcast and got their high def cable box. i hooked it up to the TV thru HDMI. when i go to the menu using the Vizio remote, the option for closed captioning is missing. can anyone tell me how to make CC available on this TV? thanks

Closed caption support sucks in the 21century, however it's mandatory that the Cable company provide CC though their set top boxes.

If you have a motorola set top box, read here.
http://en.wikibooks.org/wiki/How_to_...Closed_Caption

icemn45 · 09-14-2009, 02:06 PM

thanks. once i use HDMI , i lose the CC that comes with the tv (can't even access it from the tv menu). however, in my case you are right. i have a motorola dcx3400 high def box from the cable company(Comcast). the trick is NOT using the "MENU" button and cable box set-up that they have when the box is "ON". the trick is to have your tv ON and cable box OFF, then hit the MENU button, it actually gives you an on screen menu for the box itself vs the menu program u see while watching tv. down a long list is CC. its default is "DISABLED". it just a matter of "ENABLING" here, and then power the box back up. it's not a one-click answer, but it's the only way to achieve this, at least in my case. Thanks again for the help! i hope this might help someone else here.

IGExpandingPan · 09-14-2009, 04:46 PM

Quote:

Originally Posted by icemn45

its default is "DISABLED". it just a matter of "ENABLING" here, and then power the box back up. it's not a one-click answer, but it's the only way to achieve this, at least in my case. Thanks again for the help! i hope this might help someone else here.

Yes, it's only "slightly" better on my toshiba. I can access it's menu and turn on digital CCs. I don't get the option for analog subs over HDMI.

Another option is using the component input, rather than HDMI. You "might" get analog subs that way.

09-13-2009, 09:17 PM	#1
icemn45 What is HD? Join Date: Sep 2009 Posts: 3	no closed caption hi i just bought a Vizio model VO420E. i also use Comcast cable. i went to Comcast and got their high def cable box. i hooked it up to the TV thru HDMI. when i go to the menu using the Vizio remote, the option for closed captioning is missing. can anyone tell me how to make CC available on this TV? thanks

09-13-2009, 09:43 PM	#2
PFC5 Super Moderator Join Date: May 2005 Posts: 31,324	Welcome to the forum! With the HD connections from a outside source like cable/sat boxes you have to activate and deactivate the CC feature in that source box. The closed captions in the TV only work with SD inputs which you do not want to use, or with OTA sources using an antenna. Hope this helps! __________________ Denon AVR-887 Klipsch RP-5 Pwred Towers (mains) (525 watts peak each 12"Subs) All Klipsch RC-25(ctr),(2)SS1(surr),(2)SS1(rearSurr) Toshiba (2)HD-A20,PS3,BD35 For SACD/DVD-A Samsung HD-841 Panny 50pz80u plasma SETTINGS RCA HD50LPW162 50"DLP w/HD2+ SA 3250HD 47" LCD+Yamaha5790+HD-A1(bedroom) Harmony 680 + (2) 670s (amazing remote/support) Game room with Onkyo receiver & B&W Speakers The_Cable_Game Take the high ground and be happier PSN: PFC5

09-13-2009, 10:13 PM	#4
HiDefRev Trust me. I'm a Doctor. Join Date: Nov 2006 Location: Land of Relativity, USA Age: 56 Posts: 1,104	Cc You should be able to do that from the Comcast menu. I have Medicom, and it's very easy to enable or disable CC from the STB menu. You should have a button on your remote that is labeled MENU. __________________ Living Room Panasonic PT-50LCZ70 50" 1080p HDTV, Sony Playstation3 80 Gig, Onkyo HT-R667 7.1 AV Receiver, Yamaha NS-6490 Main, Side and Surround Speakers, Cadence C-17 Center Speaker, Acoustic Audio HD-SUB15 15" Subwoofer, DISH ViP 722 HD DVR, Panasonic DVD Recorder/VCR, Monoprice cables Den Viewsonic NX2232W LCD HDTV, RCA RT-2500 5.1 AV Receiver, ESS-308 Main and Surround Speakers, RCA RT2500 Center Speaker Onkyo 10" Subwoofer, DISH ViP 211 HD Receiver, Magnavox Blu-Ray Player

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09-13-2009, 10:02 PM	#3
icemn45 What is HD? Join Date: Sep 2009 Posts: 3	thank you for the welcome. i hope i can add to the site. so is it safe to say from your reply, i have to contact Comcast and see if there is a way to get the CC started from their end, thru the high def box?

09-14-2009, 02:06 PM	#6
icemn45 What is HD? Join Date: Sep 2009 Posts: 3	thanks. once i use HDMI , i lose the CC that comes with the tv (can't even access it from the tv menu). however, in my case you are right. i have a motorola dcx3400 high def box from the cable company(Comcast). the trick is NOT using the "MENU" button and cable box set-up that they have when the box is "ON". the trick is to have your tv ON and cable box OFF, then hit the MENU button, it actually gives you an on screen menu for the box itself vs the menu program u see while watching tv. down a long list is CC. its default is "DISABLED". it just a matter of "ENABLING" here, and then power the box back up. it's not a one-click answer, but it's the only way to achieve this, at least in my case. Thanks again for the help! i hope this might help someone else here.