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Old 09-13-2009, 10:17 PM   #1
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hi i just bought a Vizio model VO420E. i also use Comcast cable. i went to Comcast and got their high def cable box. i hooked it up to the TV thru HDMI. when i go to the menu using the Vizio remote, the option for closed captioning is missing. can anyone tell me how to make CC available on this TV? thanks
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Old 09-13-2009, 10:43 PM   #2
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Welcome to the forum!

With the HD connections from a outside source like cable/sat boxes you have to activate and deactivate the CC feature in that source box. The closed captions in the TV only work with SD inputs which you do not want to use, or with OTA sources using an antenna.

Hope this helps!
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Old 09-13-2009, 11:02 PM   #3
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thank you for the welcome. i hope i can add to the site. so is it safe to say from your reply, i have to contact Comcast and see if there is a way to get the CC started from their end, thru the high def box?
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Old 09-13-2009, 11:13 PM   #4
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You should be able to do that from the Comcast menu. I have Medicom, and it's very easy to enable or disable CC from the STB menu. You should have a button on your remote that is labeled MENU.
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Old 09-14-2009, 01:50 AM   #5
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Quote:
Originally Posted by icemn45 View Post
hi i just bought a Vizio model VO420E. i also use Comcast cable. i went to Comcast and got their high def cable box. i hooked it up to the TV thru HDMI. when i go to the menu using the Vizio remote, the option for closed captioning is missing. can anyone tell me how to make CC available on this TV? thanks
Closed caption support sucks in the 21century, however it's mandatory that the Cable company provide CC though their set top boxes.

If you have a motorola set top box, read here.
http://en.wikibooks.org/wiki/How_to_...Closed_Caption
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Old 09-14-2009, 03:06 PM   #6
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thanks. once i use HDMI , i lose the CC that comes with the tv (can't even access it from the tv menu). however, in my case you are right. i have a motorola dcx3400 high def box from the cable company(Comcast). the trick is NOT using the "MENU" button and cable box set-up that they have when the box is "ON". the trick is to have your tv ON and cable box OFF, then hit the MENU button, it actually gives you an on screen menu for the box itself vs the menu program u see while watching tv. down a long list is CC. its default is "DISABLED". it just a matter of "ENABLING" here, and then power the box back up. it's not a one-click answer, but it's the only way to achieve this, at least in my case. Thanks again for the help! i hope this might help someone else here.
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Old 09-14-2009, 05:46 PM   #7
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Originally Posted by icemn45 View Post
its default is "DISABLED". it just a matter of "ENABLING" here, and then power the box back up. it's not a one-click answer, but it's the only way to achieve this, at least in my case. Thanks again for the help! i hope this might help someone else here.
Yes, it's only "slightly" better on my toshiba. I can access it's menu and turn on digital CCs. I don't get the option for analog subs over HDMI.

Another option is using the component input, rather than HDMI. You "might" get analog subs that way.
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