DVR Problem

slclem · 06-06-2009, 03:44 PM

After two years my 622 quit recording. Dish sent a replacement. After two months the replacement suddenly turned itself off and could not acquire signal. Dish sent another replacement. I received this on Tuesday. This DVR has been working ok until last night. It started the same problem as the last 622. It loses signal (the screen goes blank), the DVR turns itself off for 15 seconds, comes back on and goes through the 'acquiring signal' procedure. Last night and this morning it was able to acquire a signal. Now it appears the DVR is having problems acquiring signal and has started the process of turning itself off and re-trying over and over. Dish tech is coming to my house on Monday.

Has anyone else experienced a problem like this?

Loves2Watch · 06-06-2009, 08:44 PM

Sounds like your dish may need realignment.

slclem · 06-06-2009, 10:45 PM

Would needing a dish alignment cause the receiver to reboot?

I unplugged the dvr for a few hours. It is now back on. My dvr is in a well ventilated area but it seemed the left side was quite warmer than the right side (this is facing the front of the receiver). The right side was cool to the touch. Could this be a heat problem?

jim5506 · 06-06-2009, 10:53 PM

Very well may be a heat problem.

I have a low speed case fan pulling the hot air out of the left side of my 622.

Press MENU-6-3-counters and page down about 7 times. This shows your HDD temps. Should be below 130. Although not the actual temp on the MB it is a general statement about the temp inside the unit.

My HDD High temp is 122, low is 100, ave 113.

Loves2Watch · 06-06-2009, 10:56 PM

Quote:

Originally Posted by jim5506

Very well may be a heat problem.

I have a low speed case fan pulling the hot air out of the left side of my 622.

Press MENU-6-3-counters and page down about 7 times. This shows your HDD temps. Should be below 130. Although not the actual temp on the MB it is a general statement about the temp inside the unit.

My HDD High temp is 122, low is 100, ave 113.

That too. You want to make sure the Dish receiver is in the open or well ventilated with a fan as noted above.

slclem · 06-07-2009, 07:53 PM

Thanks for all your comments! I suspect it is a heat related problem but not sure. I turned the DVR on a little ago and it ran fine for 10 minutes before going off. It will not reset. Dish service will be here tomorrow. I assume they will come with a replacement unit? I have been a loyal customer and have no complaints with Dish service until now. Regarding the DVR running hot, I should not have to purchase additional fans, etc. in order to make the unit work properly. I am ticked tonight.

18 is # 1 · 06-08-2009, 09:12 AM

jim5506 i s quite knowledgeable (despite being a TTech fan). Check those temps and also your ground wire.

Nevada_MO_Guy · 06-08-2009, 09:16 AM

Quote:

Originally Posted by slclem

My dvr is in a well ventilated area but it seemed the left side was quite warmer than the right side (this is facing the front of the receiver). The right side was cool to the touch.

I took my 622 apart to take a peek under the hood.

The right side opening has a small duct with a fan that pulls air from the right side and blows it across the hard drive.

The hard drive is located in the center/front of the unit and elevated in a separate bracket.

The left side is were the power comes in and is converted to DC. Lots of thingamijigs and doohickeys on the left side.

Does your fan work...when you plug it in or hold the power button down (3 to 5 seconds)...can you hear the fan ramp up to high speed?

einstein36 · 06-08-2009, 10:47 AM

talk about being neigbors here...did not realize there was anyone else from Lubbock, TX too

.....
hello neighbor....
I have a dish 722k receiever...

Quote:

Originally Posted by jim5506

Very well may be a heat problem.

I have a low speed case fan pulling the hot air out of the left side of my 622.

Press MENU-6-3-counters and page down about 7 times. This shows your HDD temps. Should be below 130. Although not the actual temp on the MB it is a general statement about the temp inside the unit.

My HDD High temp is 122, low is 100, ave 113.

slclem · 06-08-2009, 07:44 PM

Dish service has come and gone. After checking cables, etc. he removed my D1000.2 and installed a D500. He replaced my 622 receiver with a 722k. He indicated that since I was receiving HD locals on 61.5 dish I did not need sat. 129 with the 1000.2 dish. He said I would get a stronger signal for 110 and 119 with the D500 by eliminating 129. He said sometimes there is a conflict between 61.5 and 129 (I believe I have explained this correctly). Anyway, so far so good!

I now need to purchase an HDTV tuner for over the air channels as my rear projection CRT has an analog tuner. Any suggestions where to buy?

Loves2Watch · 06-08-2009, 07:48 PM

Your 722 has a digital tuner (just like your 622 did). All you need to do is connect an antenna to it.

slclem · 06-08-2009, 08:08 PM

Unlike the 622 there is not a connection on the back of the 722 for my DB8 antenna. I plan to connect directly to the TV but need a digital tuner or HDTV tuner. When my DVR was out I connected directly to the TV and was able to receive analog stations. They were not so good reception but I hope the digital stations will be better. When I ran the over the air antenna through the 622, the HD reception was outstanding. Any suggestion on a good HDTV tuner?

Loves2Watch · 06-08-2009, 10:15 PM

Quote:

Originally Posted by slclem

Unlike the 622 there is not a connection on the back of the 722 for my DB8 antenna. I plan to connect directly to the TV but need a digital tuner or HDTV tuner. When my DVR was out I connected directly to the TV and was able to receive analog stations. They were not so good reception but I hope the digital stations will be better. When I ran the over the air antenna through the 622, the HD reception was outstanding. Any suggestion on a good HDTV tuner?

WOW very interesting because my 722 does have an antenna input/connection. Guess they're making different models now.

As for an external ATSC HD tuner I know Samsung and Sony both used to make one but I don't know about currently.

daleb · 06-08-2009, 10:40 PM

The 722K requires an MT2 module for OTA reception. If you have a 'K' after the model number, that's the problem.
You can have Dish send you one, it will run about $30.
The advantage, you will be able to record on 2 OTA channels simultaneously.

I believe only the 'K's are being shipped anymore.

Loves2Watch · 06-08-2009, 11:45 PM

Quote:

Originally Posted by daleb

The 722K requires an MT2 module for OTA reception. If you have a 'K' after the model number, that's the problem.
You can have Dish send you one, it will run about $30.
The advantage, you will be able to record on 2 OTA channels simultaneously.

I believe only the 'K's are being shipped anymore.

Thanks for the heads up...

06-06-2009, 03:44 PM	#1
slclem High Definition is the definition of life. Join Date: Oct 2004 Location: Eads, TN Posts: 81	DVR Problem After two years my 622 quit recording. Dish sent a replacement. After two months the replacement suddenly turned itself off and could not acquire signal. Dish sent another replacement. I received this on Tuesday. This DVR has been working ok until last night. It started the same problem as the last 622. It loses signal (the screen goes blank), the DVR turns itself off for 15 seconds, comes back on and goes through the 'acquiring signal' procedure. Last night and this morning it was able to acquire a signal. Now it appears the DVR is having problems acquiring signal and has started the process of turning itself off and re-trying over and over. Dish tech is coming to my house on Monday. Has anyone else experienced a problem like this? __________________ Steve in Eads, TN 38028 VIP722k, 322, D500, D61.5 Hitachi 51F510, Sony Bravia KDL26M3000 Yamaha HTR5960 Klipsch Quintet III MicroSystem Velodyne CHT-8 Sub

06-06-2009, 08:44 PM	#2
Loves2Watch SPAM Police Join Date: Aug 2007 Location: AZ, NM, TX, MX Posts: 13,940	Sounds like your dish may need realignment. __________________ Theater 1 - Panasonic TH-85PF12U Plasma TV, 6 Conrad Johnson LP275M Amps, Anthem Statement D-2 Pre/Pro, 6 Thiel SCS4 Speakers, 2 REL T-1 Subs, Infinity Interlude 120S Sub, Simaudio MOON Orbiter Universal Disc Player, ELP Laser Turntable, 2 Dish Network ViP 622 DVR's, Oppo BDP-83 Blu-ray Player, Onkyo DV-HD805 HD DVD Player. Friends don't let friends buy Korean brand TV's.

06-06-2009, 10:45 PM	#3
slclem High Definition is the definition of life. Join Date: Oct 2004 Location: Eads, TN Posts: 81	Would needing a dish alignment cause the receiver to reboot? I unplugged the dvr for a few hours. It is now back on. My dvr is in a well ventilated area but it seemed the left side was quite warmer than the right side (this is facing the front of the receiver). The right side was cool to the touch. Could this be a heat problem? __________________ Steve in Eads, TN 38028 VIP722k, 322, D500, D61.5 Hitachi 51F510, Sony Bravia KDL26M3000 Yamaha HTR5960 Klipsch Quintet III MicroSystem Velodyne CHT-8 Sub

06-06-2009, 10:53 PM	#4
jim5506 Yellow Submarine Join Date: Dec 2004 Location: Lubbock, Texas Posts: 2,418	Very well may be a heat problem. I have a low speed case fan pulling the hot air out of the left side of my 622. Press MENU-6-3-counters and page down about 7 times. This shows your HDD temps. Should be below 130. Although not the actual temp on the MB it is a general statement about the temp inside the unit. My HDD High temp is 122, low is 100, ave 113. __________________ Programming: Dish HD Absolute with 0.01 Cinemax Displays: Sony VPH-D50Q - 7 ft on the wall; Hitachi 57R59 Receivers: DishNetwork ViP722k; DishNetwork ViP211K; DishNetwork ViP211; DishNetwork 301; 2 - TiVo Series 2's; Accurian 6000; Samsung SIR-T351; Panasonic ShowStopper 2000; ATI HDTV Wonder Dish 1000 on 110,119,129; Dish 500 on 61.5; DPP44 Sony 80GB PS3; Toshiba HD-DVD

06-07-2009, 07:53 PM	#6
slclem High Definition is the definition of life. Join Date: Oct 2004 Location: Eads, TN Posts: 81	Thanks for all your comments! I suspect it is a heat related problem but not sure. I turned the DVR on a little ago and it ran fine for 10 minutes before going off. It will not reset. Dish service will be here tomorrow. I assume they will come with a replacement unit? I have been a loyal customer and have no complaints with Dish service until now. Regarding the DVR running hot, I should not have to purchase additional fans, etc. in order to make the unit work properly. I am ticked tonight. __________________ Steve in Eads, TN 38028 VIP722k, 322, D500, D61.5 Hitachi 51F510, Sony Bravia KDL26M3000 Yamaha HTR5960 Klipsch Quintet III MicroSystem Velodyne CHT-8 Sub

06-08-2009, 09:12 AM	#7
18 is # 1 folding.stanford.edu Join Date: Aug 2006 Location: Forney, TX Where Dallas ends and living begins. Posts: 1,393	jim5506 i s quite knowledgeable (despite being a TTech fan). Check those temps and also your ground wire. __________________ Turning Left ______________________ Marantz SR-7200 KEF Ci-200-3QS Wharfedale Sapphire CR Hsu Research VTF-2 MK 3 Subwoofer Blue Jeans Wire NHT IC3 Surround CE Labs Duel Phase Correct- -Surround Modulator Go Kyle Go Dish 622 DVR Oppo DV-970HD SonyBravia KDL-40S2000 "People shouldn't fear their govenment. Governments should fear their people." - V

06-08-2009, 07:44 PM	#10
slclem High Definition is the definition of life. Join Date: Oct 2004 Location: Eads, TN Posts: 81	Dish service has come and gone. After checking cables, etc. he removed my D1000.2 and installed a D500. He replaced my 622 receiver with a 722k. He indicated that since I was receiving HD locals on 61.5 dish I did not need sat. 129 with the 1000.2 dish. He said I would get a stronger signal for 110 and 119 with the D500 by eliminating 129. He said sometimes there is a conflict between 61.5 and 129 (I believe I have explained this correctly). Anyway, so far so good! I now need to purchase an HDTV tuner for over the air channels as my rear projection CRT has an analog tuner. Any suggestions where to buy? __________________ Steve in Eads, TN 38028 VIP722k, 322, D500, D61.5 Hitachi 51F510, Sony Bravia KDL26M3000 Yamaha HTR5960 Klipsch Quintet III MicroSystem Velodyne CHT-8 Sub

06-08-2009, 07:48 PM	#11
Loves2Watch SPAM Police Join Date: Aug 2007 Location: AZ, NM, TX, MX Posts: 13,940	Your 722 has a digital tuner (just like your 622 did). All you need to do is connect an antenna to it. __________________ Theater 1 - Panasonic TH-85PF12U Plasma TV, 6 Conrad Johnson LP275M Amps, Anthem Statement D-2 Pre/Pro, 6 Thiel SCS4 Speakers, 2 REL T-1 Subs, Infinity Interlude 120S Sub, Simaudio MOON Orbiter Universal Disc Player, ELP Laser Turntable, 2 Dish Network ViP 622 DVR's, Oppo BDP-83 Blu-ray Player, Onkyo DV-HD805 HD DVD Player. Friends don't let friends buy Korean brand TV's.

06-08-2009, 08:08 PM	#12
slclem High Definition is the definition of life. Join Date: Oct 2004 Location: Eads, TN Posts: 81	Unlike the 622 there is not a connection on the back of the 722 for my DB8 antenna. I plan to connect directly to the TV but need a digital tuner or HDTV tuner. When my DVR was out I connected directly to the TV and was able to receive analog stations. They were not so good reception but I hope the digital stations will be better. When I ran the over the air antenna through the 622, the HD reception was outstanding. Any suggestion on a good HDTV tuner? __________________ Steve in Eads, TN 38028 VIP722k, 322, D500, D61.5 Hitachi 51F510, Sony Bravia KDL26M3000 Yamaha HTR5960 Klipsch Quintet III MicroSystem Velodyne CHT-8 Sub

06-08-2009, 10:40 PM	#14
daleb High Definition is the definition of life. Join Date: Jan 2005 Location: Clovis, CA Posts: 7,351	The 722K requires an MT2 module for OTA reception. If you have a 'K' after the model number, that's the problem. You can have Dish send you one, it will run about $30. The advantage, you will be able to record on 2 OTA channels simultaneously. I believe only the 'K's are being shipped anymore. __________________ Samsung PN50A650 plasma, Arcam AVR350, Dali Ikon6 (Vokal2&OnWalls), Outlaw Audio LFM-1EX sub, Anti-Mode 8033B, Oppo Digital BDP-83, Polk XM Tuner, Furman Elite power conditioner

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