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VIP 722 HDD Crash

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Old 05-19-2009, 12:10 PM   #1
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Default VIP 722 HDD Crash

My hard drive has crashed and Dish is sending me a replacement receiver (3-5 days.) There will be a $14.99 shipping charge. First crash in six years; 522 was flawless for over 4 years, VIP 722 was perfect till now 1.5 years.

Hope they still have a VIP 722 to send out, it is a great machine.

Customer service was pretty good on the phone.
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Old 05-20-2009, 12:14 PM   #2
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What were some of the early warnings that it was going out?
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Old 05-20-2009, 03:13 PM   #3
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do you have home protection plan?
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Old 05-20-2009, 06:29 PM   #4
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Quote:
Originally Posted by fhoegler View Post
do you have home protection plan?
Evidently not or it would have been free...
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Old 05-21-2009, 10:47 AM   #5
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Evidently not or it would have been free...
3 months of the protection plan would cost more than the shipping charge.
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Old 05-24-2009, 11:37 AM   #6
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Quote:
Originally Posted by patmurphey View Post
3 months of the protection plan would cost more than the shipping charge.
That may be true but, if you ever have them come out for service, the charge is $99 so the protection plan more than makes up for that in cost.
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