DISH Hopper & Joey Information Thread
The Hopper & Joey Whole-Home HD-DVR system has proven to be a big hit! New features are always being added as you'll see in the updates below.
UPDATE: January 6, 2014
DISH Energizes Hopper Platform Giving Customers the Ability to Record Industry-Leading Eight Shows Simultaneously; Delivers Whole Hopper to Whole Home
SuperJoey™: Now record a breakthrough eight shows at once, virtually eliminating channel conflicts
Wireless Joey: Any TV, anywhere in the home — wirelessly using blazing fast 802.11ac Wi-Fi
'Virtual Joey‘ for Sony PS3™ and PS4™, LG Smart TV: Hopper experience, including DVR control and channel guides, comes to game consoles and smart TVs
New DISH Anywhere™ App for iOS, Android, Kindle Fire: Now with integrated Hopper Transfers capability, the total ‘TV anywhere' solution for viewing live, recorded and video-on-demand content
DISH ExplorerTM App with Voice Search, Control: Use natural language to search and control live, recorded and video-on-demand shows
Improved User Interface: New Hopper on-screen design is easiest platform for content discovery and navigation
LAS VEGAS--(BUSINESS WIRE)-- Today at the 2014 International CES, DISH Network L.L.C., a subsidiary of DISH Network Corporation (NASDAQ: DISH), unveiled a super-charged slate of enhancements to the award-winning Hopper™ Whole-Home HD DVR platform that extend the reach of the Hopper experience into the home and improve the overall user experience.
"The Hopper continues to break new barriers in terms of accessibility, affordability and mobility," said Joseph P. Clayton, DISH CEO and president. "You see that in the way in which DISH delivers more content and virtually ends channel conflict with SuperJoey. Our new Wireless Joeys and software-based Virtual Joeys make in-home installation options almost limitless. And, our app strategy continues to lead the way with best and most value-packed mobile entertainment experience in the market."
First introduced in 2012 and updated with built-in Sling technology last year, the 2013 CES "Best of Show" award-winning Hopper Whole-Home HD DVR and accompanying Joey set-top boxes have established a category-leading entertainment system that gives DISH customers the ability to record, pause, and play back shows from any room in the home and on the go. The Hopper features exclusive DISH innovations, including the PrimeTime Anytime® and AutoHop™ commercial-skipping features.
The Hopper's Sling technology gives customers the ability to view live and recorded television anywhere on Internet-connected tablets, smartphones and computers at no additional charge using the DISH Anywhere™ app. The app now includes DISH Transfers functionality for remote viewing when no Internet connection is available.
Hopper with SuperJoey gives customers the ability to record more shows; fights channel conflict
Customers can record up to eight shows simultaneously with Hopper by pairing it with DISH's new "SuperJoey," a client that adds two network tuners to the Hopper's native three tuners.
"With so much to watch on the Hopper, customers have asked for even more recording capability," said Vivek Khemka, DISH senior vice president of Product Management. "This upgraded ability, combined with the Hopper's capacity to store 2,000 hours of content, will anchor its place as simply the best DVR available."
While extending the capabilities of a Hopper to any television in a household, SuperJoey gives users the ability to record up to eight shows simultaneously -- any four shows plus the four major broadcast networks. Alternatively, the five network tuners give users the ability to watch and record any five shows from any network.
SuperJoeys are backwards compatible for all models of the Hopper.
Wireless Joey expands installation options
DISH's new Wireless Joey system similarly opens up installation options where coaxial or Ethernet wiring is difficult to achieve or undesirable. The Wireless Joey installation includes a Wireless Joey Access Point and a Wireless Joey client.
"High on our customers' wish list is the ability to mount a TV on any wall — they don't want to be anchored to a coax outlet or by unsightly wire runs," said Khemka.
The Wireless Joey Access Point can serve two Wireless Joey clients by creating its own dedicated 802.11ac Wi-Fi cloud within the home. This approach ensures that other Wi-Fi devices in a household do not degrade the Hopper's video quality. The Wireless Joey Access Point connects directly to the Hopper and will work in homes that do not have Internet access.
New Joey apps gives customers the ability to get the Hopper experience on gaming, Smart TV devices
DISH has joined the introduction of the new Sony PlayStation® 4 system with the release of a software app that gives users the ability to access a Virtual Joey, providing a nearly identical experience to the Hopper's hardware-based Joeys within the PS4™ environment. DISH is also releasing a Joey app for the PlayStation® 3 system.
As announced yesterday, DISH is offering a Virtual Joey client for Smart TVs from LG Electronics.
"These software-based Joey clients give customers the ability to access Hopper in any room, and customers don't have to add extra components, or even wires, to access all their DISH content," said Khemka.
As with a hardware-based Joey, the software-based clients provide access to and control of Hopper content, including live TV, recordings, video-on-demand programs and navigation of the electronic program guide.
DISH delivers updated DISH Anywhere app; adds Kindle Fire as a platform
DISH recently released its updated DISH Anywhere app for iOS and Android devices. Among the improvements is the integration of the DISH Transfers™ feature into DISH Anywhere, which gives users the ability to view recorded content where no Internet connection is available.
DISH will be releasing a version of DISH Anywhere for Kindle Fire tablets.
Voice search and control with DISH Explorer App; Updated user interface
DISH has added voice search and Hopper control capabilities to its DISH Explorer second-screen app for iPad.
"We've taken voice search for TV to a new level," said Khemka. "Customers can now perform and build voice-driven searches to find live TV shows, make video-on-demand selections or play back anything they have recorded on their Hopper."
Customers can use natural language to search by title, actor or genre and can build contextual searches that can narrow results.
In addition to search, customers can use voice commands to control basic functions of the Hopper, including recording and playback.
Finally, DISH has improved Hopper's user interface making navigation easier and has added a "recommendations" capability to the Hopper's channel guide. This feature recommends similar shows to those being watched, including TV shows, movies, sporting events or video-on-demand content.
Hopper with Sling is powered by a Broadcom BCM7425 processor and contains a two-terabyte hard drive, giving viewers the ability to record up to 500 hours of high-definition (2,000 hours of standard definition) content. DISH's Hopper includes built-in 802.11n Wi-Fi for easy connection to customers' home networks.
SuperJoey is powered by a 1305 MHz, 3000 DMIPS Broadcom BCM7346 processor, features two satellite tuners, remote finder functionality, and supports MoCA and Ethernet connectivity.
Wireless Joey is powered by a 900MHz 2000 DMIPS BCM7418 processor. The wireless performance for both the Wireless Joey and the Wireless Joey Access Point is driven by the Broadcom BCM4360 802.11ac chip operating at the 5Ghz band. The system features 3x3 MIMO with beam forming internal antennas and auto frequency selection.
Availability of SuperJoey, the Virtual Joey apps and the DISH Anywhere for Kindle Fire will be announced in the first quarter of 2014. DISH expects to release the Wireless Joey this spring.
For images, visit the DISH News Room http://about.dish.co...timedia-gallery.
DISH Network Corporation (NASDAQ: DISH), through its subsidiary DISH Network L.L.C., provides approximately 14.049 million satellite TV customers, as of Sept. 30, 2013, with the highest quality programming and technology with the most choices at the best value, including HD Free for Life®. Subscribers enjoy the largest high definition line-up with more than 200 national HD channels, the most international channels, and award-winning HD and DVR technology. DISH Network Corporation is a Fortune 200 company. Visit www.dish.com.
UPDATE: November 13, 2013
Release Date: Wednesday, November 13, 2013 7:00 am MST
Terms: Products and Services
Dateline City: NEW YORK
Addition of ‘Transfers’ functionality to DISH Anywhere speeds access of favorite content on mobile devices
Watch transferred content even when no Internet connection is available
Easily watch live TV and DVR recordings from Hopper with Sling on tablets, smartphones, and computers
NEW YORK--(BUSINESS WIRE)--Responding to growing consumer demand to watch favorite content on mobile devices, DISH (NASDAQ: DISH) is readying an upgrade to its DISH Anywhere™ app that incorporates Transfers functionality to both iOS and Android phones and tablets. Using the new DISH Anywhere app, Hopper™ with Sling® users will soon be able to transfer their favorite shows for offline viewing to iPhones, iPads and Android phones and tablets. This enhancement will be pushed as an update to the free DISH Anywhere app by the end of the year.
Currently, DISH offers two different apps for remote viewing, DISH Anywhere and Hopper Transfers. DISH Anywhere is used when connected to the Internet for remote viewing of live TV programs or recorded events and is available on most Internet-connected devices including iPhones, iPads and Android phones and tablets.
Hopper Transfers is the second DISH app for remote viewing. It is used to move recorded programs from a Hopper with Sling to mobile devices for watching programs when an Internet connection is unavailable. This app and capability is currently only available for iPads.
TWO MOBILITY APPS BECOME ONE
By the end of the year, both convenient features, Internet viewing and transfers, will be available within the new DISH Anywhere app and will work with both iOS and Android mobile devices.
“Responding to subscribers who want an even easier way to fully utilize the capabilities of the Hopper with Sling, today, we’re announcing an overhaul of the DISH Anywhere app,” said Vivek Khemka, senior vice president, product management at DISH. “By year’s end, Hopper with Sling users will be able to remotely watch live and recorded shows and transfer recorded programs to their iOS and Android devices, all within the new DISH Anywhere app.”
UPDATE: May 29, 2013
Social Conversations on TV Made Possible by DISH with New Hopper App
Industry’s first and only set-top app that delivers on-screen social content relevant to the show or channel a viewer is watching
Connect up to eight social media accounts to Hopper DVR and post from within the app to personal Twitter and Facebook accounts
Interact with Twitter feeds relevant to on-screen shows and follow personal Twitter or Facebook feeds
ENGLEWOOD, Colo.--(BUSINESS WIRE)--DISH today launched Social, the latest in a series of new apps for the Hopper® Whole-Home HD DVR, gives consumers the power to join social conversations about their favorite shows on their TV screen. DISH’s Social app on Hopper is the first set-top box application capable of providing contextually-relevant social feeds. Fans can multitask between watching a show on TV and following social posts about it on the same screen.
“Through our Social app, we’ve made it easier for consumers to follow social conversations and post in real-time without leaving their TV screen.”
“Last year, Twitter saw 32 million Americans tweet about TV programming, an incredible display of consumer interest in wanting a more social experience from TV,” said Jimshade Chaudhari, director of product marketing and management at DISH. “Through our Social app, we’ve made it easier for consumers to follow social conversations and post in real-time without leaving their TV screen.”
The new Social app is accessible via DISH’s “quick launch” bar (to access, press the blue button on remote control) on the Hopper. Customers can link up to four Twitter and four Facebook accounts to the app. Viewers have three options for the type of content displayed in the status bar, which is located on the right side of the TV screen when the app is open:
Now Watching: shows the Twitter feed relevant to the show or channel the user is currently watching.
My Twitter: displays the user’s personal Twitter feed (if logged-in) and gives them full Twitter functionality, including the ability to “Favorite” a tweet, reply to a tweet, retweet a post and create a new Tweet.
My Facebook: displays the user’s personal Facebook feed (also requires log-in) and gives users the ability to post a status update, with the option of selecting one of several pre-drafted, easy-to-use updates.
The Social app also contains a data bar at the bottom of the viewer’s TV screen that displays stats and relevant information related to the program being watched. Displayed information includes stats about the top areas in the country where people are Tweeting about the program, the program’s sentiment rating, percentage of Tweeters by gender and frequency of Tweets.
Today’s announcement builds upon DISH’s focus on giving consumers the social functionality they crave from their TV-viewing experience. Recently, DISH also announced enhancements to its DISH Anywhere™ mobile app that give consumers the power to follow and post on Twitter and Facebook about shows they are viewing. Earlier this year, DISH announced the DISH Explorer second-screen app, which includes social features such as the ability for customers to track Twitter posts of fans of programs they are watching, and post directly to their Twitter and Facebook accounts from their iPad.
February 11, 2013 UPDATE:
DISH Announces Nationwide Availability of its All-New, Award-Winning Hopper with Sling Technology
CES “Best of Show” winner debuts to consumers with new capabilities
and a national ad campaign featuring the “Boston Guys”
ENGLEWOOD, Colo., Feb. 11, 2012 – Today DISH (NASDAQ: DISH) announced nationwide consumer availability of its all-new Hopper™ with Sling® Whole-Home HD DVR, winner of the 2013 CES “Best of Show” award. Consumers will be introduced to the latest Hopper via a new multimillion-dollar national marketing campaign featuring DISH’s “Boston Guys.”
As part of its “Only the Hopper” campaign, DISH is launching a series of television, radio, print and digital advertisements that follow the Boston Guys as they demonstrate how the second-generation Hopper delivers a complete entertainment experience by enabling customers to:
Take the at-home DISH TV experience anywhere using the Hopper’s new built-in Sling capabilities and the new DISH Anywhere™ app. With these features customers can watch their live and recorded home television content on Internet-connected tablets, smartphones and PCs at no additional charge
Download DVR content to mobile devices. With the free Hopper Transfers™ app, viewers can move recorded television to an iPad for viewing without an Internet connection
Receive all the great features of the previous Hopper like AutoHop, PrimeTime Anytime and up to 500 hours of high-definition (2,000 hours of standard definition) recording capability
“These lovable characters from Boston helped put the first generation of the ‘Hawpah’ on the map and made nearly three out of four consumers aware of the Hopper,” said James Moorhead, DISH chief marketing officer and senior vice president. “This campaign takes the Boston family out of the house to show the world that only Hopper with Sling can provide a truly unique entertainment experience.”
DISH first introduced Hopper with Sling at last month’s 2013 International Consumer Electronics Show, where the cutting-edge set-top box was recognized as a CES Innovations 2013 Design and Engineering Award honoree and, notably, won the “Best of Show” award.
“The magic of Hopper with Sling is that it redefines how customers think about their pay-TV experience,” said Joe Clayton, DISH president and CEO. “No other provider can offer the experience that is now available to our customers anytime, anywhere.”
Sling technology is now built into each new generation Hopper. It works by encoding and redirecting – or place-shifting – a live or recorded TV signal from the Hopper to Internet-connected iOS and Android tablets and smartphones. The DISH Anywhere experience is also available on PCs and Macs.
Customers can also use the Sling feature to watch DVR recordings stored on Hopper’s hard drive, including major network shows recorded using DISH’s PrimeTime Anytime feature.
New DISH customers who subscribe to DISH's America's Top 200 or DishLATINO Dos programming packages or greater can receive one Hopper and up to three Joey units for free, including a standard professional installation. The Hopper system requires a whole-home DVR fee of $10 per month and $7 per month for each Joey.
(End of Press Release)
New features and free apps (like Facebook, etc.) are always being added. One of the latest additions is a new Over-The-Air (OTA) USB tuner option for only $30 delivered. This adds a fourth recording tuner and allows you to watch and record any of your local channels in HD. With the Hopper you can automatically watch commercial-free primetime major network (ABC, CBS, NBC & FOX) programming without pressing the "skip forward" button! We absolutely love our new Hopper with its Whole-Home HD DVR!:)
As stated in the press release: "New DISH customers who subscribe to DISH's America's Top 200 or DishLATINO Dos programming packages or greater can receive one Hopper and up to three Joey units for free, including a standard professional installation."
Existing customers who qualify may have a moderate equipment upgrade fee for the original "Hopper 2000" and a higher equipment upgrade fee for the new "Hopper with Sling." There is no upgrade fee for up to 3 Joeys. Installation for existing customers will be $95 or $15 if they are on the $7/mo. Protection Plan (which you can sign up for on the same call to order). If you have the Hopper 2000 you can purchase the Sling adapter for $50 through your online account.
The one Whole-Home Hopper HD-DVR service fee is $10/mo. and covers the Hopper and all HD-DVR service on all TVs. The additional outlet lease fee for each Joey is $7/mo.
Also In the news:
DISH’s Hopper Whole-Home HD DVR Awarded “Best of Show” at 2012 Consumer Electronics Association (CEA) Line Shows
· Electronics industry event recognizes Hopper for whole-home capability, expansive video storage
· PrimeTime Anytime and AutoHop provide consumer choice and control of TV viewing
NEW YORK, June 28, 2012 – DISH’s new Hopper™ Whole-Home HD DVR receives the Best of Show award at the CEA Line Shows electronics event in Manhattan, which runs through Thursday.
Culminating a week of consumer electronics industry activities, DISH’s Hopper system was recognized by the Line Shows judges for its innovative features, including three satellite-TV tuners and a two-terabyte hard drive that stores up to 2,000 hours of video. Accompanied by small, sleek Joey™ units for second, third, and fourth-room viewing, the Hopper enables customers to pause live TV in one room and continue watching in another room.
Hopper also features the unique PrimeTime Anytime™ and AutoHop™ capabilities that customers can enable to record major network primetime broadcasts and play them back commercial-free the following day.
“The Hopper embodies the evolving nature of innovation in technology and new ideas to deliver a better experience to TV viewers,” said Joseph Clayton, DISH’s CEO. “PrimeTime Anytime is a consumer-enabled feature that is a great way to showcase network content. AutoHop is an extension of what consumers already do, skip commercials on shows they record.”
AutoHop is an extension of the Hopper’s PrimeTime Anytime capability, the exclusive feature that allows viewers, with one click, to record all of the primetime TV programming on ABC, CBS, FOX and NBC in HD -- the networks that deliver some of the most popular shows during primetime.
Once the consumer enables the PrimeTime Anytime feature, the Hopper stores these shows for eight days after they have aired making it easy to access episodes from last night, or last week. The patented AutoHop feature works with most shows recorded using PrimeTime Anytime.
A viewer can watch a show with the AutoHop option commercial-free starting at 1 a.m. ET, after a show has been recorded with the Hopper’s PrimeTime Anytime capability. Prior to that, the Hopper’s 30-second “hop forward” feature continues to work for same-day viewing of recorded shows.
So one Hopper and one Joey, with the Hopper as the only receiver would be $11 more than a 722K monthly for two TVs?
DVR fee = $6
Whole Home DVR = $4
Joey = $7
example for a home with 4 TV's
10 + 7 + 7 + 7 = $31
Very interested in the Hopper set up. I currently have a VIP722K and 2 VIP211K. What components would I need to upgrade in order have this system replace my current hardware?
1 Hooper with 3 Joey's for the sat tuners, you may be able to share the Joey's as you will loose 1 active sat tuner, not sure what you use as far as OTA, you will loose them if you have it.
OTA is not set up through the Dish receiver. So, if I want to get rid of one of the VIP211's, I assume the set up would be 1 Hopper with 2 Joey's correct? Since one of the 211's is in one of the kids rooms, would they still be able to watch what they want without interfering with the main room?
ok im a little lost. if i get a hopper and a joey do i need to already have a dish dvr or does this take the place of the dish dvr?
Hopper is a three tuner Dish dvr. It can output one or two tuners at the same time (two if you are using the pip feature) or something prerecorded. Joeys connected to the system can only use one of the tuners or prerecorded. If you have four tv's that may need a live feed at anyone time, you need one Hopper with three Joey's connected.
The Hopper would take the place of the DVR receiver with one extra tuner then the other DVRs, plus a larger storage space. As garys stated, the Hopper provides 3 tuners whereas our other DVRs only have 2 tuners. Thanks.
Will I be allowed to upgrade, or do I have to wait until my contract is up? What will be the anticipated cost to change from my current VIP722K and 2 VIP211K's, in other words, will there be out-of-pocket expenses or will we simply swap out the old hardware for the new (with new monthly Hopper/Joey equipment fee)?
We don't have pricing yet for the Hopper and Joey. Once it is released, pricing will be available to answer your question. I don't have that information yet. Keep checking back with us. Thanks.
How would the Joey and Hopper apply to my scenario?
I have a 612K VIP HD DVR and a HD stand alone receiver;
So I can watch a live show on the DVR, record another show on the same DVR and I can watch a third show on the HD stand alone receiver.
How would the Joey and Hopper apply to my case because I definitely want to be able to watch something while something else is being recorded and have the other TV in my room to be independent and watch a third show. So 3 active tuners.
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