High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Programming Providers > DISH Network Forum
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

DISH Network Forum Discuss and learn about Dish Network High Definition Satellite TV. Do not put referral code posts in this forum as they will be treated as SPAM. Thank you.RSS - DISH Network Forum

Like Tree4Likes

DISH Hopper & Joey Information Thread

Reply
AddThis Social Bookmark Button
 
Thread Tools
Old 03-17-2012, 11:42 AM   #61
A couch and an HDTV to go please.
 

Join Date: Jul 2011
Posts: 7
Default

Quote:
Originally Posted by Cle. Plasma View Post
Hopper and Joey Update:

If any "Existing" Dish Network customers want this service and there account is in good standing, they can "dish it up" for $99. They would get a hopper, and up to 3 joeys for this $99 cost installed New 2 year agreement would have to be signed. Even if you just got Dish Network installed 30 days ago this $99 deal applies.

If someone is a new customer, the above is free if a person has good credit.

These Joeys and hoppers can start being sold tomorrow They can not be activated until 03-15-12 though.
I just spoke to DISH and they told me my upgrade fee would be $500. I've been a DISH customer for less than a year. Account in good standing. I asked why they could offer it free to new customers and do nothing for existing customers and I was told their hands are tied. Very disappointed in DISH.

Last edited by verobeach848; 03-17-2012 at 11:45 AM.
verobeach848 is offline   Reply With Quote
Old 03-17-2012, 11:46 AM   #62
High Definition is the definition of life.
 

Join Date: Sep 2005
Location: Greentown, PA
Age: 57
Posts: 2,295
Default

Dish offers deals but once you get one, you cannot get another one until 12 months after your previous one. If you got a deal less than 12 months ago, you need to wait for your year to end in order to get your next one.
garys is online now   Reply With Quote
Old 03-17-2012, 12:44 PM   #63
High Definition is the definition of life.
 
Ray C@DISH's Avatar
 

Join Date: Dec 2010
Posts: 598
Default

Please PM your account information to me so I can review your account. Thanks.

Quote:
Originally Posted by verobeach848 View Post
I just spoke to DISH and they told me my upgrade fee would be $500. I've been a DISH customer for less than a year. Account in good standing. I asked why they could offer it free to new customers and do nothing for existing customers and I was told their hands are tied. Very disappointed in DISH.
Ray C@DISH is offline   Reply With Quote
Old 03-17-2012, 11:30 PM   #64
Will work for freedom
 

Join Date: Mar 2012
Posts: 2
Default

New member; found this site on a web search. I've read all the pages, and didn't see this addressed.
1. If there are two Hoppers, is the fee still $10 for the whole house DVR or is it $20?
2. I performed a brief chat online @ Dish yesterday. There is no means to output from a Joey or Hopper to a SDTV?

I have one 622 HD/DVR and a 625 SD, have been a subscriber for years, so I have 4 tuner capability. Assessing my needs with what is written here, I see I'd likely need two Hoppers. Most of the stuff we record would not be covered by PTAT.

Thanks for any info.
RP_2012 is offline   Reply With Quote
Old 03-18-2012, 05:50 AM   #65
High Definition is the definition of life.
 

Join Date: Sep 2005
Location: Greentown, PA
Age: 57
Posts: 2,295
Default

Not sure of charges since they were released a couple of days ago. Both have composite, you can connect them via rca jacks through an old vcr or go to Radio Shack and get composite to rf converter.
garys is online now   Reply With Quote
Old 03-18-2012, 10:57 AM   #66
Will work for freedom
 

Join Date: Mar 2012
Posts: 2
Default

Since posting, I found a document (like 10 MB, so I can't attach it, and I went to so many sites I don't know which one this came from) that breaks down the costs for the Hopper and Joey. I did a screen shot of the pricing page and will attach it if possible.

Edit
Found a page that appears to have the training guide as well as other resources, but I don't have enough posts to post it, so I'll space it out:

h t t p://w w w./hopper-zone/279889-hopper-joey-training-guide.html

The recurring fees outweigh the benefits for me.
Attached Images
File Type: jpg HJ15.jpg (107.7 KB, 46 views)

Last edited by RP_2012; 03-18-2012 at 11:04 AM. Reason: Added a link
RP_2012 is offline   Reply With Quote
Old 03-18-2012, 12:16 PM   #67
What is HD?
 

Join Date: Mar 2012
Posts: 3
Default

Quote:
Originally Posted by verobeach848 View Post
I just spoke to DISH and they told me my upgrade fee would be $500. I've been a DISH customer for less than a year. Account in good standing. I asked why they could offer it free to new customers and do nothing for existing customers and I was told their hands are tied. Very disappointed in DISH.
After a couple of unsuccesful attempts though 1st level cust service reps I was able to get connected with a 2nd level loyalty rep (I mentioned I was looking into cancelling service so the first rep made the transfer). The rep offered to waive the installatin fee ($95) plus offer a $5 account credit for 6 months. I am a 4 yr customer (Top 200 service) and was out of contract so I think that was the key. I did have to pay the one-time $100 upgrade fee and renew for 2 yrs but I don't think I will be going anywhere before then. Good luck.
vrvallejo is offline   Reply With Quote
Old 03-20-2012, 09:30 AM   #68
High Definition is the definition of life.
 
Ray C@DISH's Avatar
 

Join Date: Dec 2010
Posts: 598
Default

The pricing for the Hopper/Joey is as follows. The first Hopper is included with the price of the programming package. There is a DVR Service Fee $6 per month plus $4 Whole Home DVR Service, totalling $10 per month (this fee is charged once on the account no matter if 1 Hopper or 2). Any additional Hopper or Joey is $7 per month each. For example, 1 Hopper and 2 Joeys equates to $14 per month ($7 each for Joeys). If you have further questions, please let me know. Thanks.


Quote:
Originally Posted by RP_2012 View Post
Since posting, I found a document (like 10 MB, so I can't attach it, and I went to so many sites I don't know which one this came from) that breaks down the costs for the Hopper and Joey. I did a screen shot of the pricing page and will attach it if possible.

Edit
Found a page that appears to have the training guide as well as other resources, but I don't have enough posts to post it, so I'll space it out:

h t t p://w w w./hopper-zone/279889-hopper-joey-training-guide.html

The recurring fees outweigh the benefits for me.
Ray C@DISH is offline   Reply With Quote
Old 03-20-2012, 10:45 PM   #69
What is HD?
 

Join Date: Mar 2012
Posts: 1
Default

I read through this thread and didn't see anyone posting any real time figures of what it cost them to upgrade and I don't think it's against forum rules to do so. I'm going to give you guys my current setup and the results of me calling Dish customer service @ 10:43 cst to inquire about hopper/joey upgrade.

Current Setup:
3HD TV's 1SD TV
America's 250
HBO & Starz
HD free for life
protection plan

VIP 722k 1HD TV and the SD TV
211k 1HD TV
VIP 612 last HD TV

On my bill I was only paying monthly for the 612 & 211 and after reading up on the hopper/joey system I at least thought it was worth the call to Dish customer service to see if I could get the new equipment in my house and still pay around the same monthly. Not 30 dollars more if my math was right from the prices I've seen here so far.

I told the rep I was inquiring about the hopper/joey system but didn't want to pay more monthly than I was already paying. I wanted to know if I could keep my 722k and order a hopper/joey, she told me that I couldn't do that. I asked what my monthly expenses would be if I got the hopper and 3 joeys? She told me the regular pricing and then said "but I understand you want to save money so here's what I can do for you" let's just say I didn't think the conversation was going to go the way it did. She cut HBO/Starz to 14/month from 26 (i have to call back after 6 months to keep that price) waived the installation fee and cut the $99 fee to 55. I was so amazed by what she told me that I forgot the rest of what she did but after it was all said and done my bill before taxes is at least $2 cheaper with the hopper + 3 joeys than my previous setup mentioned up top. I will have everything setup this Sunday so amped right now.

BTW I don't know if Dish does things like hike the price up after you've reached your two year agreement but I confirmed that my pricing would stay the same after contract is up.
illwil318 is offline   Reply With Quote
Old 03-21-2012, 06:42 AM   #70
High Definition is the definition of life.
 

Join Date: Sep 2005
Location: Greentown, PA
Age: 57
Posts: 2,295
Default

It has always been stated that once you do not have freebies and you are at your normal subscription rates, your rate is the same whether you are under contract or not. There are many subscribers who do not want a contract and buy their equipment, their subscription is the same as anyone else.
garys is online now   Reply With Quote
Old 03-21-2012, 07:48 AM   #71
Old dude with glasses
 

Join Date: Mar 2012
Location: Memphis, TN
Posts: 1
Default EHD list for Hopper

Hi, I'm getting my Hopper installed today and would like to add an external hard drive. Does anyone have a list of compatible drives (Model #'s) for the Hopper? Thanks.
bsawyer58 is offline   Reply With Quote
Old 03-21-2012, 07:58 AM   #72
High Definition is the definition of life.
 

Join Date: Mar 2006
Posts: 225
Default

My current programming package is as follows:

America's Everything Pak
Blockbuster@Home
DVR Service
HD 250
HD Receiver

Using the on-line payment method.

Currently using a 722K and 2 211K's (one of these is currently not connected to any TV).

I'm thinking I need 1 Hopper and 2 Joey's. What will my cost be to upgrade to this hardware?
nomutthere is offline   Reply With Quote
Old 03-21-2012, 08:57 AM   #73
High Definition is the definition of life.
 

Join Date: Sep 2005
Location: Greentown, PA
Age: 57
Posts: 2,295
Default

Quote:
Originally Posted by bsawyer58 View Post
Hi, I'm getting my Hopper installed today and would like to add an external hard drive. Does anyone have a list of compatible drives (Model #'s) for the Hopper? Thanks.
Dish's website has list of recommended hard drives. Just note: they should be in their own case with it's own power supply.
garys is online now   Reply With Quote
Old 03-21-2012, 08:11 PM   #74
I know what HD is...
 

Join Date: Mar 2012
Location: Farmingtin Hills MI
Posts: 1
Default feeling mistreated :-(

Quote:
Originally Posted by Cle. Plasma View Post
Hopper and Joey Update:

If any "Existing" Dish Network customers want this service and there account is in good standing, they can "dish it up" for $99. They would get a hopper, and up to 3 joeys for this $99 cost installed New 2 year agreement would have to be signed. Even if you just got Dish Network installed 30 days ago this $99 deal applies.

If someone is a new customer, the above is free if a person has good credit.

These Joeys and hoppers can start being sold tomorrow They can not be activated until 03-15-12 though.
OK. I just moved to town Feb 25th. Got Dish installed Monday the 27th. When I talked to cust serv no one mentioned the Hopper.
Now I'm hearing about it and it seems much better than the one 722k and one 211k that they set me up with. So i call cust serv and I'm told I can't get it cause I didn't call within 10 days of new service. (even though it was only available 16 days after I signed up). If I want it it'll cost $400 ($200 for a hopper and $100 ea for 2 joeys).
So I've spewed at a couple of different agents to no avail . But I might consider paying $99, but not $400. So can someone explain the above quote with ref to me, a 23 day customer? No one at Dish offered me a $99 option.
briano42 is offline   Reply With Quote
Old 03-21-2012, 09:15 PM   #75
High Definition is the definition of life.
 

Join Date: Sep 2005
Location: Greentown, PA
Age: 57
Posts: 2,295
Default

The Hopper was introduced last week and was not available when you signed up, nor does csr's have info on equipment until they are released. You are allowed to upgrade after 12 months from your previous upgrade or initial install. You can buy the equipment or wait till next Feb. This is one of Dish's rules and they will not deviate from this one.
garys is online now   Reply With Quote
Sponsored Links
Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Programming Providers > DISH Network Forum
AddThis Social Bookmark Button
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT -6. The time now is 10:44 AM.



Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2004 - 2008, High Def Forum