High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Programming Providers > DISH Network Forum
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

DISH Network Forum Discuss and learn about Dish Network High Definition Satellite TV. Do not put referral code posts in this forum as they will be treated as SPAM. They need to be put in the Promotions, Announcements, Hot Deals forum. Thank you.RSS - DISH Network Forum

complete loss of signal two days in a row, etc

AddThis Social Bookmark Button
Thread Tools
Old 06-15-2011, 06:18 PM   #1
High Definition is the definition of life.

Join Date: May 2009
Posts: 166
Default complete loss of signal two days in a row, etc

Ever since I upgraded to another room on Monday, I've had weird problems.

First, was the second room and 612 receiver. Every time you turn it on it starts with the DISH aiming screen, Also, the remote would not work right. The installer came back with a new unit and also determined the remote problem was due to the 612 and the T.V. being to close to the same I.R. frequency. He fixed that problem, totally, but evidently there was nothing wrong with the first 612, because it still starts with the aiming screen.

Moe problematic, though, is that yesterday my 722k had a complete loss of signal. I know this happens sometimes and the installer even explained why. But then it just happened again. This time if I turned the 722k off by the front power button, and then back on, the channel would come back on, but if I went to another channel, complete power loss yet again.

I am trying a hard reset now. I unplugged the 722k for 2-3 minutes and then plugged it back in. If that doesn't work, any other ideas? Also, how can I get the 612 to stop starting on the DISH tuning screen, it's a minor problem but still irritating.
nabuch is offline   Reply With Quote
Old 06-15-2011, 06:55 PM   #2
Yellow Submarine
jim5506's Avatar

Join Date: Dec 2004
Location: Lubbock, Texas
Posts: 3,465

You should only have complete loss of signal if there is a torrential rainstorm between the dish and the satellite, so, if it is happening in fair weather, it indicates a problem.

The 612 also should not be misbehaving as you describe.

Don't just sit and let your installation warranty expire, make them fix it right.

You may have a weak switch on your lnb cluster, or power problems in the house causing unstable reception.

On the other hand, the 612 has been anecdotally a problem child, some say it is now better behaved, some do not - I do not have one.
Seeking colinear harmonics!
Programming: Dish AT120
Displays: Sony VPH-D50Q FPCRT - 7 ft on the wall; Hitachi 57R59 RPCRT; Panasonic 42" Plasma; 26" Sanyo LCD
Receivers: DishNetwork Hopper w/Sling; DishNetwork Hopper 2000;3 - DishNetwork Joeys; 2 - TiVo HD Series 3; 2 - TiVo Series 2's; Accurian 6000; Samsung SIR-T351; Panasonic ShowStopper 2000; ATI HDTV Wonder
Dish 1000.2 on 110,119,129; Dish 500 on 61.5 - where I now get my HD Locals
Sony 80GB PS3;Sony 500GB PS3 Slim; Toshiba HD-DVD
jim5506 is offline   Reply With Quote
Old 06-25-2011, 12:27 PM   #3
High Definition is the definition of life.
Ray C@DISH's Avatar

Join Date: Dec 2010
Posts: 599

The problem with the 612 bringing up the Point Dish screen is a software problem we are aware of. We are working on a software fix to take care of that problem. Replacing the receiver will not remedy the problem.

As far as your 722k, as jim5506 stated, if it is occurring frequently, we need to get a tech out there to find the problem. You should not lose signal unless inclement weather is occurring. You might check the cables on the back of the receiver to make they are all hand tight. Please let me know if you'd like to have a tech sent out.
Ray C@DISH is offline   Reply With Quote
Sponsored Links
Go Back   High Def Forum - Your High Definition Community & High Definition Resource > High Definition Programming Providers > DISH Network Forum
AddThis Social Bookmark Button

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT -6. The time now is 09:20 AM.

Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2004 - 2008, High Def Forum