DTV Order Confirmation Email. Anyone have it?

DefHighRich · 07-02-2009, 07:03 PM

I ordered Direct TV but I never received the confirmation email. I received a couple of emails, but not one of them gave me the "Welcome to DTV" email. Do they send one out? Can someone show me what it looks like?

Thanks.

WestDC · 07-03-2009, 05:45 AM

How did you order it? Are you sure you completed the process? is the email stuck in your spam blocker?

Try Calling D* Csr.

TDK1044 · 07-03-2009, 08:57 AM

I just signed on with them (install on Tuesday) and I've received several confirmation and 'welcome' e-mails from them.

First I got this:

PLEASE CONFIRM
You're Just One Click Away...

Dear Mr....... ........,

Please verify your email address by clicking here. Note that the link provided in this message will expire in 30 days.

That allowed me to get the $26 reduction on my package for 12 months.

Then I got this:

DIRECTV REBATE CONFIRMATION

Hello ....... ..........,

Congratulations! Your request has been received for the following DIRECTV rebate offer:

$26 Monthly Bill Credit for 12 Months

Your Rebate will appear on your first bill. You can check the status of your rebate at any time, and we recommend you print and save this email for your records.

This morning I got this:

Mr...... ........,
We know you're anxiously awaiting your DIRECTV installation. It won't be long until you're enjoying the best in TV entertainment.
Your installer will arrive between 12:00 PM - 4:00 PM on Tuesday, July 07, 2009. If you need to change your order, please call at least 24 hours before your installation, or we may need to reschedule your appointment.

They have done a great job so far.

TDK1044 · 07-05-2009, 08:26 AM

And this morning........

In just a few short days, you'll be enjoying the best in TV entertainment with your new DIRECTV® System! To make sure you have a smooth transition, we want to remind you of some important installation details.

Follow this quick checklist to get ready for your installation:
Room Selection
Pick the room(s) where you want to enjoy DIRECTV® programming.

TV Access
Move your television away from the wall to help the installer reach the connections.

Appointment Duration
Set aside two to four hours to be at home once installation begins so the installer has time to connect your system and give you a simple demonstration on how your new DIRECTV® System works.

Presence of an Adult
Make sure someone over 18 is home to sign the installation documents when the installer is finished.

Clear Roof Access
Make sure your roof or balcony has easy access for your installer.

Working Phone Line
Make sure you have a land-based phone connection with a nearby jack (or wireless jack) so you can take advantage of great features like Caller ID* and ordering DIRECTV Cinema™ movies and Pay Per View events.
*This feature requires subscription to Caller ID or a similar service from your phone company.

Property Management Approval
Check with your landlord or management company about regulations for installing television service if you live in an apartment or are part of a homeowners association.
You may need to fill out a Landlord Permission Form.

NEED TO RESCHEDULE? You can reschedule online or give us a call at 1-800-531-5000.

NEED TO CHANGE YOUR ORDER? Please call at least 24 hours before your installation, or we may need to reschedule your appointment.

07-02-2009, 07:03 PM	#1
DefHighRich What is HD? Join Date: Jul 2009 Posts: 1	DTV Order Confirmation Email. Anyone have it? I ordered Direct TV but I never received the confirmation email. I received a couple of emails, but not one of them gave me the "Welcome to DTV" email. Do they send one out? Can someone show me what it looks like? Thanks.

07-03-2009, 05:45 AM	#2
WestDC WestDC Join Date: Dec 2005 Location: EARTH Posts: 1,122	How did you order it? Are you sure you completed the process? is the email stuck in your spam blocker? Try Calling D* Csr. __________________ 'Demcorats spreading your wealth around since 1932'

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07-03-2009, 08:57 AM	#3
TDK1044 High Definition is the definition of life. Join Date: Jun 2008 Posts: 198	I just signed on with them (install on Tuesday) and I've received several confirmation and 'welcome' e-mails from them. First I got this: PLEASE CONFIRM You're Just One Click Away... Dear Mr....... ........, Please verify your email address by clicking here. Note that the link provided in this message will expire in 30 days. That allowed me to get the $26 reduction on my package for 12 months. Then I got this: DIRECTV REBATE CONFIRMATION Hello ....... .........., Congratulations! Your request has been received for the following DIRECTV rebate offer: $26 Monthly Bill Credit for 12 Months Your Rebate will appear on your first bill. You can check the status of your rebate at any time, and we recommend you print and save this email for your records. This morning I got this: Mr...... ........, We know you're anxiously awaiting your DIRECTV installation. It won't be long until you're enjoying the best in TV entertainment. Your installer will arrive between 12:00 PM - 4:00 PM on Tuesday, July 07, 2009. If you need to change your order, please call at least 24 hours before your installation, or we may need to reschedule your appointment. They have done a great job so far.

07-05-2009, 08:26 AM	#4
TDK1044 High Definition is the definition of life. Join Date: Jun 2008 Posts: 198	And this morning........ In just a few short days, you'll be enjoying the best in TV entertainment with your new DIRECTV® System! To make sure you have a smooth transition, we want to remind you of some important installation details. Follow this quick checklist to get ready for your installation: Room Selection Pick the room(s) where you want to enjoy DIRECTV® programming. TV Access Move your television away from the wall to help the installer reach the connections. Appointment Duration Set aside two to four hours to be at home once installation begins so the installer has time to connect your system and give you a simple demonstration on how your new DIRECTV® System works. Presence of an Adult Make sure someone over 18 is home to sign the installation documents when the installer is finished. Clear Roof Access Make sure your roof or balcony has easy access for your installer. Working Phone Line Make sure you have a land-based phone connection with a nearby jack (or wireless jack) so you can take advantage of great features like Caller ID* and ordering DIRECTV Cinema™ movies and Pay Per View events. *This feature requires subscription to Caller ID or a similar service from your phone company. Property Management Approval Check with your landlord or management company about regulations for installing television service if you live in an apartment or are part of a homeowners association. You may need to fill out a Landlord Permission Form. NEED TO RESCHEDULE? You can reschedule online or give us a call at 1-800-531-5000. NEED TO CHANGE YOUR ORDER? Please call at least 24 hours before your installation, or we may need to reschedule your appointment.